Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 353).
or
X Jump-start the vehicle (Y page 355).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double-lock function by deactivat-
ing the interior motion sensor (Y page 79).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. The anti-theft alarm system is trig- gered if the door is opened from the inside.
Switch off the alarm (Y
page 78).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. 88
DoorsOpening and closing
Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 26). Correct driver's seat position
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 105).
X Make sure that seat =is correctly adjus-
ted.
Electrical seat adjustment (Y page 106)
When adjusting the seat, make sure that:
R you are as far away from the driver's airbag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat angle so that your
thighs are gently supported
R you can depress the pedals properly
X Check whether the head restraint is adjus-
ted correctly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by the centre of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 113).
X Make sure that steering wheel :is adjus-
ted correctly.
Adjust the steering wheel manually
(Y page 113)
Adjust the steering wheel electrically
(Y page 114)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 44).
X Check whether you have fastened seat
belt ;properly (Y page 46).104
Correct driver's seat positionSeats, steering wheel and mirrors
Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. Adjusting the steering wheel man-
ually
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
113Seats, steering wheel and mirrors Z
Problems with the windscreen wipers
Problem
Possible causes/consequences and
M
MSolutions The windscreen wipers
are jammed. Leaves or snow, for example, may be obstructing the windscreen
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the key from the ignition
lock.
or
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely. The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist
workshop. 136
Windscreen wipersLights and windscreen wipers
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example, when starting
the engine.
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in
the ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key
or KEYLESS-GO (Y page 83)
R do not keep the KEYLESS-GO key together
with:
- electronic devices, e.g. a mobile phone
or another key
- metallic objects, e.g. coins or metal film
R do not keep the KEYLESS-GO key together
with metallic objects, such as a metal case,
for example
This can affect the functionality of KEY-
LESS-GO.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for three seconds. This
function operates independently of the ECO
start/stop automatic engine switch-off func-
tion. Key positions with KEYLESS-GO :
Start/Stop button
; Ignition lock
When you switch on the ignition, all of the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 288).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windscreen wipers, for
example.
i If you then open the driver's door when in
this position, the voltage supply is switched
off.
X To switch on the ignition: press Start/
Stop button :twice.
The ignition is switched on.
The ignition is switched off if:
R the driver's door is opened and
R you press Start/Stop button :once when
in this position
Removing the Start/Stop button
You can remove the Start/Stop button from
the ignition lock and start the vehicle as nor-
mal using the key.
It is only possible to switch between Start/
Stop button mode and key operation when
the transmission is in position P.160
DrivingDriving an
d parking
X
Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop
button from the ignition lock when you leave
the vehicle. You should, however, always take the key with you when leaving the vehicle. As
long as the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
Vehicles with a petrol engine:
the cat-
alytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position indicator in the
multifunction display shows P.
i You can start the engine in transmission
position Pand N.
Starting procedure with the key i
To start the engine using the key instead
of KEYLESS-GO, pull the Start/Stop button
out of the ignition lock.
X Vehicles with a diesel engine: turn the
key to position 2in the ignition lock
(Y page 159).
The % preglow indicator lamp in the
instrument cluster lights up.
X Turn the key to position 3in the ignition
lock (Y page 159) and release it as soon as
the engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the
engine is warm. Driving
161Driving and pa rking Z
Problem
Possible causes/consequences and
M
MSolutions Vehicles with a petrol
engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture display is showing
more than 120 †. The
coolant warning lamp
may also be on and a
warning tone may
sound. The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 331). Observe the warning
notes as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty.
The coolant is too hot and the engine is no longer being cooled
sufficiently.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in
mountainous terrain and stop-start traffic. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi- cle from rolling away by applying the parking
brake. Automatic transmission
167Driving and parking Z
Selecting variable SPEEDTRONIC
If there is a change of drivers, advise the new
driver of the limit speed stored.
X Check whether LIM indicator lamp :is on.
If it is on, variable SPEEDTRONIC is already
selected.
If it is not, press the cruise control lever in
the direction of arrow ;.
LIM indicator lamp :in the cruise control
lever is lit. Variable SPEEDTRONIC is selec-
ted.
Storing the current speed X
Briefly press the cruise control lever up :
or down ;.
The current speed is stored and shown in
the multifunction display.
The segments in the multifunction display
light up from the start of the scale up to the
stored speed.
You can use the cruise control lever to limit
the speed to any speed above 30 km/hw hile
the engine is running. Storing the current speed and calling up
the last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you :.
Setting a speed X
To adjust the set speed in 10 km/h
increments: briefly press the cruise con-
trol lever up :past the pressure point for
a higher speed or down ;for a lower
speed.
or
X Keep the cruise control lever pressed
beyond the pressure point until the desired 190
Driving systemsDriving and parking