2014 MERCEDES-BENZ CLS key battery

Display messagesPossible causes/consequences andSolutions

Power Steering
Malfunction See
Operator'sManual
The powersteering is malfunctioning.
Awarning tone also sounds.
GWARNING
You will need to use moreforce to steer.
Thereisariskofanaccident.
XCheck whetheryou are able to apply the extraforce required.
XIf you are able to steer safely:carefully drive on toaqualified
specialist workshop.
XIf you are unable to steer safely:do not drive on. Contact the
nearest qualified specialist workshop.
Phone No ServiceYour vehicle is outside the network provider's transmitter/
receiver range.
XWait until the mobile phone operational readiness symbol
appears in the multifunction display.

Check Washer Fluid
The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
XAdd washer fluid (Ypage 309).
SmartKey
Display messagesPossible causes/consequences andSolutions

Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
XUse the correctSmartKey.

TakeYourKeyfrom
Ignition
The SmartKey is in the ignition lock.
XRemove the SmartKey.

ObtainaNew Key
The SmartKey needs to be replaced.
XVisitaqualified specialist workshop.

ReplaceKeyBattery
The batteries of the KEYLESS-GO key are discharged.
XChange the batteries (Ypage 79).
262Display messages
On-board computer and displays

AMG vehicles
Your attention must always be focused on the
traffic conditions. Only usethe cigarette
lighterwhen road and traffic conditions
permit.
XTurn the SmartKey to position2in the
ignition lock (Ypage 147).
XTo open:briefly press the trim on
cover.
The stowage compartmentopens.
XPress in cigarette lighter.
Cigarettelighterwill pop out
automatically when the heatingelementis
red-hot.
12Vsockets
General notes
XTurn theSmartKey to position1in the
ignitionlock (Ypage 147).
The socketscan be used for accessories with
amaximum draw of 180W(15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the socketsfor long periods when
the engine is switched off, the battery may
discharge.
iAn emergencycut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the socketsisautomatically cut. This
ensures that there is sufficient power to
start the engine.
Socket under the armrest
XOpen the stowage compartment under the
armrest (Ypage 280).
XLift up the cover of socket.
Socket in the front-compartment center
console
All vehicles (except AMG)
XTo open:slide coverforwards until it
engages.
XLift up the cover of socket.
XTo close:briefly press coverat the
front.
The cover moves back.
Features289
Stowage and features
Z

Beforehandling the battery,touch the vehicle
bodytoremove any existing electrostatic
build-up.
The highly flammable gasmixture forms when
charging the battery as well as whenjump-
starting.
Always makesure that neither you northe
battery is electrostatically charged.Abuild-
up of electrostaticcharge can be caused, for
example:
Rby wearing clothing made from synthetic
fibers
Rdue to friction between clothing and seats
Rif you push or pull the battery across the
carpet or other synthetic materials
Rif you wipe the battery withacloth
GWARNING
During the charging process,abattery
produces hydrogen gas. Ifashort circuit
occurs or sparks are created, the hydrogen
gas can ignite. There isarisk of an explosion.
RMake sure that the positive terminal of a
connected battery does not come into
contact with vehicle parts.
RNever place metal objectsortools on a
battery.
RIt is important that you observe the
described order of the battery terminals
when connecting and disconnecting a
battery.
RWhen jump-starting, make sure that the
battery poles with identical polarity are
connected.
RIt is particularly important to observe the
described order when connecting and
disconnecting the jumper cables.
RNever connect or disconnectthe battery
terminals while the engine is running.
GWARNING
Batteryacid is caustic. There isarisk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
over the battery. Keep children away from
batteries. Wash battery acid immediately with
water and seek medical attention.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries toaqualified
specialist workshop or a
special collection point for
used batteries.
!Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
MaintenanceBooklet or contactaqualified
specialist workshop for more information.
!You should have all work involving the
battery carried out ataqualified specialist
workshop. In theexceptional casethatitis
necessaryfor you to disconnect thebattery
yourself, makesure that:
Ryou switch off theengineand remove the
SmartKey. On vehicles withKEYLESS-
GO, ensure that theignition is switched
off.Check that all the indicator lamps in
the instrumentcluster are off.Otherwise,
electroniccomponents, such as the
alternator,may be damaged.
Ryou first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic
system may be damaged.
Rthe transmission is locked in positionP
after disconnectingthe battery. The
vehicle is secured against rolling away.
You can then no longer move the vehicle.
Battery (vehicle)323
Breakdown assistance
Z

The battery and the cover of the positive
terminal clamp must be installed securely
during operation.
Comply with safety precautions and take
protective measures when handling
batteries.
Risk of explosion.
Fire, open flames and smokingare
prohibited when handling the
battery. Avoid creatingsparks.
Battery acid is caustic. Avoid
contact with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and
faceguard.
Rinse any acid spills immediately
with clear water. Contact a
physician if necessary.
Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz
recommends that you only use batteries
which have been tested and approved for
your vehicle by Mercedes-Benz.These
batteries provide increased impact
protection to prevent vehicle occupants from
suffering acid burns should the battery be
damaged in the event of an accident.
In order for the battery to achieve the
maximum possible service life, it must always
be sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In this case, have the battery
disconnected ataqualified specialist
workshop. You can also charge the battery
withacharger recommended by Mercedes-
Benz.Contactaqualified specialist workshop
for further information.
Have the battery condition of charge checked
more frequently if you use the vehicle mainly
for short trips or if you leave it standingidle
foralengthy period. Consultaqualified
specialist workshop if you wish to leave your
vehicle parked foralong period of time.
iRemove the SmartKey if you park the
vehicle and do not require any electrical
consumers. The vehicle will then use very
little energy, thus conserving battery
power.
iIf the power supply has been interrupted,
e.g. if you reconnect the battery, you will
have to:
Rset the clock.Information on setting the
clock can be found in the separate
operating instructions.
On vehicles with COMAND and a
navigation system, the clock is set
automatically.
Rreset the function for folding the exterior
mirrors in/out automatically, by folding
the mirrors out once (Ypage 110).
Charging the battery
GWARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean overabattery.
GWARNING
Battery acid is caustic. There isarisk of injury.
Avoid contact with the skin, eyes or clothing.
Do not inhale any battery gases. Do not lean
324Battery (vehicle)
Breakdown assistance

XFirst, remove the jumper cablesfrom earth pointand negative terminal!,then from
positiveclampand positiveterminal$.Begineachtime at the contacts on your own
vehicle first.
XClose coverof positiveclampafterremoving the jumper cables.
XHave the battery checkedataqualified specialist workshop.
iJump-startingisnot considered to beanormal operatingcondition.
iJumper cables and further information regardingjump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Importantsafetynotes
GWARNING
Functionsrelevant to safety are restricted or
no longer available if:
Rthe engineisnot running.
Rthe brake system or the power steering is
malfunctioning.
Rthereisamalfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
forcemay be necessary to steer or brake.
There isarisk of an accident.
In such cases, useatow bar. Beforetowing,
make sure that the steering moves freely.
GWARNING
If the weight of the vehicle to be towed or tow-
started is greater than the permissible gross
weight of your vehicle:
Rthe towingeye could detach itself
Rthe vehicle/trailer combination could
rollover.
There isarisk of an accident.
When towingortow-starting another vehicle,
its weight should not be greater than the
permissible gross weight of your vehicle.
Information on your vehicle's gross vehicle
weight ratingcan be found on the vehicle
identification plate (Ypage 372).
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
preventdamage to thevehicle,deactivate
DISTRONICPLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
!Only secure the tow rope or tow bar at the
towing eyes. Otherwise,the vehicle could
be damaged.
!Do not use the towing eye for recovery,
this could damage the vehicle.Ifindoubt,
recover the vehicle withacrane.
!When towing, pullawayslowly and
smoothly.Ifthe tractive power is too high,
the vehicles could be damaged.
!Do not tow with sling-type equipment.
This could damage the vehicle.
!When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to positionPwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
!The vehicle can be towedamaximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles(50km), the entire vehicle must be
raised and transported.
328Towing and tow-starting
Breakdown assistance

It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission
damage, have it transported onatransporter
or trailer.
The automatic transmission must be in
positionNwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise,you:
Rcannot turn the SmartKey to position2in
the ignition lock
Rcannot shift the automatic transmission to
positionN
iDeactivate the automatic locking feature
(Ypage 83). You could otherwisebelocked
out when pushing or towing the vehicle.
Installing/removing the towing eye
Installing the towing eye
GWARNING
The exhaust tail pipe may be very hot. There
isarisk of burns when removing the rear
cover.
Do not touch the exhaust pipe.Take particular
carewhen removingtherear cover.
Example:towing eye covers
Towing eye covers (AMG vehicles)
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
XRemove the towing eye from the vehicle
tool kit (Ypage 320).
XPull coverout of the bumper in the
direction of the arrow by inserting your
fingers into the recess.
XPress the mark on coverinwards in the
direction of the arrow.
Towing and tow-starting329
Breakdown assistance
Z

XTurn the SmartKey to position2in the
ignition lock.
XShift the automatic transmission to
positionN.
As soon as the vehicle is loaded:
XPrevent the vehicle from rolling away by
applying the parking brake.
XShift the automatic transmission to
positionP.
XTurn the SmartKey to position0in the
ignition lock and remove the SmartKey
from the ignition lock.
XSecure the vehicle.
Notes on 4MATIC vehicles
!Vehicles with 4MATICmust not be towed
with either the frontorthe rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported onatransporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in positionP.To
shift the automatic transmission to position
N,you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Ypage 326).
Have the vehicle transported onatransporter
or trailer.
Tow-starting (emergency engine
starting)
!Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting"
at (Ypage 326).
Fuses
Important safety notes
GWARNING
If you manipulate or bridgeafaulty fuse or if
you replace it withafuse withahigher
amperage, the electric cables could be
overloaded. This could result inafire. There
isarisk of an accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
!Only use fuses that have been approved
for Mercedes-Benzvehicles and which
have the correct fuse ratingfor the system
concerned. Otherwise, componentsor
systems could be damaged.
The fuses in your vehicle serve to close down
faulty circuits. Ifafuse blows,all the
componentsonthecircuit and their functions
stop operating.
Blown fusesmust be replacedwith fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
Ifanewly inserted fuse also blows, have the
cause traced and rectified ataqualified
specialist workshop, e.g. an authorized
Mercedes-BenzCenter.
Beforechangingafuse
XSecure the vehicle against rolling away
(Ypage 167).
XSwitchoff all electrical consumers.
XTurn the SmartKey to position0in the
ignition lock and remove it (Ypage 147).
or
XOn vehicles with KEYLESS-GO, make sure
the ignition is switched off (Ypage 147).
All indicator lamps in the instrument cluster
must be off.
Fuses331
Breakdown assistance
Z