2014 MERCEDES-BENZ CLS ESP

XPress MB Infocall button.
This initiatesacall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Infocall buttonflashes while
the connection is being made. The
ConnectingCallmessage appears in the
multifunction display and COMAND is
muted.
Ifaconnection can be made, theCall
Connectedmessage appears in the
multifunction display.
Ifamobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates thatacall
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND,for example.
Voice output is not available.
Avoice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
Rthe indicator lamp in MB Info call
buttonis flashing continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
TheCall Failedmessage appears in the
multifunction display.
XTo endacall:press thebutton on the
multifunctionsteering wheel.
or
XPress the corresponding button for ending
aphone callonCOMAND.
Call priority
When service calls areactive, e.g.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergencycall will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthebutton on the multifunction
steeringwheel
Ror the corresponding COMAND button for
endingatelephone call
iWhenacall is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and inasafe
location.
Downloading destinations in COMAND
Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination,the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinationsinthe vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
294Features
Stowage and features

XSelectYeswith the\norbuttons
on the COMAND system.
XConfirm with the
button on the
COMAND system.
The system calculatesthe route and
subsequently starts the route guidance with
the address entered.
iIf youselectNo,the address can be saved
in the address book.
iThe Destination Download function is
available if the corresponding mobile
phone network is available and data
transfer is possible.
iYoucan onlyusethe Destination
Download function if the vehicleis
equipped withanavigation system.
Route Assistance
Thisservice is part of the mbrace PLUS
Packageand cannotbepurchased
separately.
iYou can also use the Route Assistance
function if your vehicle is not equipped with
anavigation system.
Within the framework of this service, you
receiveaprofessional and reliable form of
navigation support without having to leave
your vehicle.
The customer servicerepresentativefinds a
suitable route depending on your vehicle's
currentposition and the desired destination.
You will then be guided live through the
current route section.
Search&Send
General notes
iTo use "Search&Send", your vehicle
must be equipped with mbrace and a
navigation system. You must also have an
mbrace servicesubscription.
"Search&Send" isadestination entry
service.Adestination address which is found
on Google Maps®can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a
destination address intothe entry field.
XTo send the destination address to the
e-mail address of your mbrace
account:click on the corresponding
button.
iExample:
If you select 'Sendtovehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
In the relevant field, enter the e-mail
address which you specified when
activating your mbrace account.
XClick "Send".
iInformation on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
XSwitchonthe ignition.
The destination address is loaded intothe
vehicle's navigation system.
Adisplay message appears, asking
whether navigation should be started.
XSelectYesby sliding and turning
the COMAND controller and confirm
with.
The system calculates the routeand
subsequently starts the routeguidance
withtheaddress entered.
iIf you selectNo,theaddress can be saved
in theaddress book.
iIf you have sentmorethanone
destination address,eachindividual
destination must be confirmed separately.
Features295
Stowage and featu res
Z

iDestinationaddresses are loaded in the
same order as the order in which they were
sent.
Please notethe following if you have
multiple Mercedes-Benz vehicles with
mbrace and activembrace accounts:
if multiple vehicles are registered under the
same e-mail address, the destination will
be sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remoteopeningifyou
have unintentionally locked your vehicle and
areplacementSmartKey is not available.The
vehicle can be opened by the Mercedes-Benz
Customer AssistanceCenter.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After 30 days, the vehicle can no
longer be opened remotely.
XContact the following service hotlines:
RUSA:Mercedes-BenzCustomer
AssistanceCenterat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for yourpassword.
XReturn to your vehicle at thetimeagreed
upon withtheMercedes-BenzCustomer
AssistanceCenter.
USAonly:alternatively, the vehicle can be
opened via:
Rthe Internet,under the "OwnersOnline"
section
Rthe telephoneapplication (e.g.iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iVehicle remoteopening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remoteclosing
The remoteclosing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be
locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remoteclosing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
XContact the following service hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)or1-866-990-9007
RCanada:Customer Serviceat
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, theDoors
Locked Remotelymessage appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet,under the "Owners Online"
section
Rthe telephone application (e.g. iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
296Features
Stowage and features

XPress and hold one of buttonsto!on
the integrated garage door opener.
Afterashort time, indicator lamplights
up yellow.
iIndicator lamplights up yellow as soon
as button,$or!is programmed for
the first time. If the selected button has
already been programmed, indicator
lampwill only light up yellow after ten
seconds have elapsed.
XRelease button,$or!.Indicator
lampflashes yellow.
XPoint garage door remotecontrol
towards buttonsto!on the rear-view
mirror atadistanceof2to8inches (5 to
20 cm).
iThe required distancebetween remote
controland the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position.
XPress and hold button%on remotecontrol
until indicator lamplights up green.
If indicator lamplights up green or
flashes, then programming has been
successful.
XRelease button%on remote controlfor
the garage door drive system.
XIf indicator lamplights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote controland the rear-
view mirror.
iIf the indicator lamp flashes green after
successful programming, the garage door
system is usingarolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the receiver of the garage
door system.
Synchronizing the rolling code
Observe the "Important safety notes"
(Ypage 299).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objectsare present within the sweep of the
door or gate.
XTurn the SmartKey to position2in the
ignition lock.
XPress the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
iUsually,you now have 30seconds to
initiate the next step.
XPress previously programmed button,
$or!of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete.
Notes on programming the remote
control
Canadianradio frequency laws require a
"break"(or interruption)ofthetransmission
signals after broadcastingforafew seconds.
Therefore, these signals may notlast long
enough for theintegratedgaragedoor
opener. The signal is notrecognized during
programming. Comparable with Canadian
law, some U.S.garage door openers also
featurea"break".
Proceedasfollows:
Rif you live in Canada
Rif you have difficulties programmingthe
garagedoor opener (regardless of where
you live)when usingtheprogramming
steps
300Features
Stowage and features

!Make sure that the windshieldwipers are
not folded away fromthe windshield. You
could otherwise damage the windshield
wipers or the hood.
XMake sure that the windshield wipers are
turned off.
XPull release leveron the hood.
The hood is released.
XReach into the gap, pull hood catch
handleup and lift the hood.
If you lift the hood by approximately
15 inches(40cm),the hood is opened and
held open automatically by the gas-filled
strut.
Closing thehood
XLower the hood and let it fall fromaheight
of approximately8inches(20 cm).
XCheck that the hood has engaged properly.
If the hood can be raised slightly,itisnot
properly engaged. Open it again and close
it withalittle more force.
Engine oil
General notes
Depending on the driving style, the vehicle
consumesupto0.9 US qt (0.8 liters) of oil
overadistanceof600 miles(1,000 km). The
oil consumption may be higher than this when
the vehicle is new or if you frequently drive at
high enginespeeds.
Depending on the engine, the oil dipstickmay
be inadifferent location.
When checking theoil level:
Rpark thevehicle onalevelsurface.
Rtheengineshould be switched off for
approximately fiveminutesiftheengineis
at normal operatingtemperature.
Rif theengineisnotat normal operating
temperature, e.g.ifthe engine was only
started briefly, wait about 30 minutes
before carrying out the measurement.
Checking the oil level using the oil
dipstick
XPull oil dipstickout of the dipstick guide
tube.
XWipe off oil dipstick.
XSlowly slide oil dipstickinto the guide
tube to the stop, and take it out again.
If the level is between MIN mark$and
MAX mark,the oil level is correct.
XIf the oil level has dropped to MIN mark
$or below, add 1.1 US qt (1.0 liter) of
engine oil.
Engine compartment307
Maintenance and care
Z

Under these or similarconditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often.Further information
can be obtained ataqualified specialist
workshop, e.g. an authorized Mercedes-Benz
Center.
Driving abroad
An extensive Mercedes-Benz Servicenetwork
is also available in other countries. You can
obtain further information from any
authorized Mercedes-Benz Center.
Care
General notes
HEnvironmental note
Dispose of empty packagingand cleaning
clothsinanenvironmentally responsible
manner.
!For cleaningyour vehicle, do not use any
of the following:
Rdry, rough or hard cloths
Rabrasive cleaningagents
Rsolvents
Rcleaningagents containingsolvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g.aring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
!Do not park the vehicle for an extended
period straight after cleaningit, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive forafew minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle isacondition for
retaining the quality in the long term.
Use care productsand cleaningagents
recommended and approved by Mercedes-
Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
GWARNING
Braking efficiency is reduced after washing
the vehicle. There isarisk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full brakingpower is restored.
!If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
preventdamage to thevehicle,deactivate
DISTRONICPLUS and the HOLD function in
the following or other similar situations:
Rwhen towing the vehicle
Rin the car wash
!Never clean yourvehicle inaTouchless
Automatic Car Wash as these use special
cleaningagents.These cleaning agents can
damage the paintwork or plastic parts.
!Make sure that:
Rthe side windows and the sliding sunroof
are fully closed.
Rthe ventilation/heating is switched off
(the OFF button has been pressed).
Rthe windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
!In car washes withatowing mechanism,
make sure that the automatic transmission
is in transmission positionN,otherwise the
vehicle could be damaged.
RVehicles withaSmartKey:
Care311
Maintenance and care
Z

XClean theplastic lenses of themirror turn
signals in theexterior mirror housingusing
awet sponge and mild cleaning agent, e.g.
Mercedes-Benz car shampoo or cleaning
cloths.
Cleaning the sensors
!If you clean the sensors withapower
washer, make sure that you keep a
distance of at least 11.8in(30 cm) between
the vehicle and the power washer nozzle.
Information about the correct distance is
available from the equipment
manufacturer.
XClean sensorsof the driving systems
with water, car shampoo andasoft cloth.
Cleaning the rear viewcamera
!Do not cleanthe camera lens and the area
around the rear view camera withapower
washer.
XUse clear water andasoft cloth to clean
camera lens.
Cleaningthe exhaust pipes
!Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effectsofroad
grit and corrosive environmental factors may
cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly,especiallyin
winter and after washing.
XCleanthe exhaust pipe withacare product
tested and approved by Mercedes-Benz.
Interior care
Cleaningthe display
!For cleaning, do not use any of the
following:
Ralcohol-based thinner or gasoline
Rabrasive cleaning agents
Rcommercially-available household
cleaning agents
These may damage the displaysurface. Do
not put pressure on the displaysurface
when cleaning. This could lead to
irreparable damage to the display.
Care315
Maintenance and care
Z

In addition to the vehicle load, the driving
distance possible depends upon:
RSpeed
RRoadcondition
ROutside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving
conditions/maneuvers, or it can be increased
throughamoderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceedamaximum speed of
50 mph (80 km/h).
iWhen replacing one or all tires, make sure
that you use only tires:
Rof the size specified for the vehicle and
Rmarked "MOExtended"
Ifatire has gone flat and cannot be
replaced withaMOExtended tire, a
standard tire may be used asatemporary
measure. Make sure that you use the
proper size and type (summerorwinter
tire).
Important safety notes
GWARNING
When drivinginemergencymode, the driving
characteristics deteriorate, e.g. when
cornering, accelerating quickly and when
braking. There isarisk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steeringand drivingmaneuvers,
and drivingover obstacles (curbs, potholes,
off-road). This applies in particular toaladen
vehicle.
Stop drivinginemergencymode if:
Ryou hear bangingnoises.
Rthe vehicle starts to shake.
Ryou see smokeand smell rubber.
RESP®is interveningconstantly.
Rthere are tearsinthe sidewalls of the tire.
After drivinginemergency mode, have the
wheel rims checked ataqualified specialist
workshop with regardtotheir further use. The
defectivetiremust be replaced in everycase.
Battery (vehicle)
Important safety notes
Special tools and expert knowledge are
requiredwhen working on the battery, e.g.
removal and installing. You should therefore
have all work involvingthe battery carried out
ataqualified specialist workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, toashortcircuit and
thus damage the vehicle electronics. This can
lead to function restrictionsapplying to
safety-relevantsystems,e.g.thelighting
system, ABS(anti-lockbrakingsystem) or
ESP®(Electronic StabilityProgram). The
operating safetyofyour vehiclemay be
restricted. You could lose control of the
vehicle, for example:
Rbraking
Rin theevent of abruptsteeringmaneuver
and/orwhen the vehicle's speed is not
adapted to the road conditions
There isarisk of an accident.
In the event ofashort circuit orasimilar
incident, contactaqualified specialist
workshop immediately. Do not drive any
further. You should have all work involving the
battery carried out ataqualifiedspecialist
workshop.
GWARNING
Electrostatic build-up can lead to thecreation
of sparks,whichcould ignite thehighly
explosive gases ofabattery. Thereisariskof
an explosion.
322Battery (vehicle)
Breakdown assistance