2014 MERCEDES-BENZ CLS steering

ProblemPossible causes/consequences andSolutions

The yellowESP®and
ESP®OFF warning
lamps are lit while the
engine is running.
ESP®,BAS,BAS PLUS, PRE-SAFE®,PRE-SAFE®Brake, the HOLD
function and hill start assist are not available due toamalfunction.
ATTENTION ASSIST is deactivated.
GWARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisitaqualified specialist workshop.

The yellowESP®and
ESP®OFF warning
lamps are lit while the
engine is running.
ESP®,BAS, PRE-SAFE®,the HOLD functionand hill start assist are
temporarilyunavailable.
BAS PLUSand PRE-SAFE®Brake mayalsohavefailed.
ATTENTIONASSIST is deactivated.
self-diagnosisisnot yetcomplete.
GWARNING
The brake system continues to function normally, but without the
functions listed above.
The braking distance in an emergencybraking situation can thus
increase.
If ESP®is not operational, ESP®is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
XCarefully drive onasuitable stretch of road, making slight
steeringmovements ataspeed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on:
XObserve the additional display messages in the multifunction
display.
XDrive on carefully.
XVisitaqualified specialist workshop.
Indicator and warning lampsinthe instrument cluster271
On-board computer and displays
Z

Tires
ProblemPossible causes/consequencesandSolutions

The yellow tire pressure
monitor warninglamp
(pressure loss/
malfunction) is lit.
The tire pressure monitor hasdetectedalossofpressure in at
leastone of the tires.
GWARNING
With tire pressures which aretoo low, there isarisk of the
following hazards:
Rthey may burst, especially as the load and vehicle speed
increase.
Rthey may wear excessively and/or unevenly, which may greatly
impair tire traction.
Rthe driving characteristics, as well as steeringand braking, may
be greatly impaired.
There isarisk of an accident.
XStop the vehicle without making any sudden steeringorbraking
maneuvers. Pay attention to the traffic conditions as you do so.
XSecure the vehicle against rolling away (Ypage 167).
XObserve the additional display messages in the multifunction
display.
XCheck the tires and, if necessary, follow the instructions for a
flat tire (Ypage 321).
XCheck the tire pressure (Ypage 342).
XIf necessary, correctthe tire pressure.

The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit.
The tire pressure monitor is faulty.
GWARNING
The system is possibly unable to recognize or register low tire
pressure.
There isarisk of an accident.
XObserve the additional display messages in the multifunction
display.
XVisitaqualified specialist workshop.
276Indicator and warning lampsinthe instrument cluster
On-board computer and displays

Trunk
There aresixcargo tiedown ringsin the
trunk.
Baghook
GWARNING
The bag hookscannotrestrain heavy objects
or items of luggage. Objects or items of
luggage could be flung around and thereby hit
vehicle occupantswhen braking or abruptly
changingdirections. There isarisk of injury.
Only hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
!The bag hook can bearamaximum load
of 6.6lbs (3kg) and should not be used to
secureaload.
XPull bag hookdown by tab.
Stowage well under the trunk floor
!Unhook the handle before again before
closing the trunklid and clip it in securely
to prevent the handle flap fromprotruding.
Otherwise, you coulddamage the handle.
The TIREFIT kit, the vehicletool kit, etc. are
located in the stowage compartment.
XTo open:pullhandleup.
XHook handleinto rain trough.
Roof carrier
Important safety notes
GWARNING
When you loadthe roof, the center of gravity
of the vehiclerises and the driving
characteristics change. If you exceed the
maximumroof load, the driving
characteristics, as well as steering and
braking, will be greatly impaired. There is a
risk of an accident.
Stowage areas283
Stowage and features
Z

Raservicesubscription is available
Rthestarter battery is sufficiently charged
iDetermining thelocationofthe vehicle on
amap is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to
the Customer AssistanceCenter.
The mbrace system
To adjust the volume duringacall, proceed
as follows:
XPress theor button on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
RAutomatic and manual emergency call
RRoadside Assistancecall
RMB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries outaself-diagnosis.
Amalfunction in thesystem has been
detected if oneofthefollowingoccurs:
RThe indicator lamp in theSOS button does
notcomeonduringthesystem self-test.
RThe indicator lamp in theRoadside
Assistancebuttondoes not light up during
self-diagnosis of the system.
RThe indicator lamp in theMB Info call
button does not light up during self-
diagnosis of the system.
RThe indicator lamp in one or more of the
following buttonscontinues to light up red
after the system self-diagnosis:
-SOS button
-Roadside Assistance call button
-MB Info call button
Rafter the system self-diagnosis, the
InoperativeorService Not
Activatedmessage appears in the
multifunction display.
Ifamalfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA:Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
RCanada:Customer Serviceat
1-888-923-8367
Emergency call
Important safety notes
!You must havealicense agreement to
activate the mbrace service. Make sure
that your system is activated and ready for
use. To register, press theMB Info call
button.Ifany of the steps mentioned are
not carried out, the system may not be
activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)or1-866-990-9007
RCanada:Customer Serviceat
1-888-923-8367
Features291
Stowage and features
Z

vehicleimmediatelyafter pressing the SOS
button, you willnot know whethermbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button
XPress Roadside Assistance button.
This initiatesacall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in Roadside Assistance button
flashes while the call is active. The
multifunction display shows the
Connecting Callmessage. The audio
output is muted.
Ifaconnection can be made, theCall
Connectedmessage appears in the
multifunction display.
Ifamobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates thatacall
is active. Duringthe call, you can changeto
the navigation menu by pressingthe NAVI
button on COMAND,for example.
Voice output is not available.
Avoice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Ypage 297).
The Mercedes-Benz Customer Assistance
Center either sendsaqualified Mercedes-
Benz technician or arranges for your vehicle
to be transported to the nearest authorized
Mercedes-Benz Center. You may be charged
for services such as repair work and/or
towing.
Further details are available in your mbrace
manual.
iThe system has not been able to initiate
aroadside assistance call, if:
Rthe indicator lamp for Roadside
Assistance call buttonis flashing
continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
TheCall Failedmessage appears in the
multifunction display.
XTo endacall:press thebutton on the
multifunctionsteering wheel.
or
XPress the corresponding button for ending
aphone callonCOMAND.
MB Info call button
Features293
Sto wag ea nd featur es
Z

XPress MB Infocall button.
This initiatesacall to the Mercedes-Benz
Customer Assistance Center. The indicator
lamp in MB Infocall buttonflashes while
the connection is being made. The
ConnectingCallmessage appears in the
multifunction display and COMAND is
muted.
Ifaconnection can be made, theCall
Connectedmessage appears in the
multifunction display.
Ifamobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
iThe COMAND display indicates thatacall
is active. During the call, you can change to
the navigation menu by pressing the NAVI
button on COMAND,for example.
Voice output is not available.
Avoice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants. You can
obtain information on how to operate your
vehicle's systems, on the location of the
nearest authorized Mercedes-Benz Center,
and on further products and services offered
by Mercedes-Benz USA.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
Rthe indicator lamp in MB Info call
buttonis flashing continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This may be because the corresponding
mobile phone network is not available.
TheCall Failedmessage appears in the
multifunction display.
XTo endacall:press thebutton on the
multifunctionsteering wheel.
or
XPress the corresponding button for ending
aphone callonCOMAND.
Call priority
When service calls areactive, e.g.Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergencycall will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency
call can only be terminated by the Mercedes-
Benz Customer Assistance Center.
All other calls can be ended by pressing:
Rthebutton on the multifunction
steeringwheel
Ror the corresponding COMAND button for
endingatelephone call
iWhenacall is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and inasafe
location.
Downloading destinations in COMAND
Downloading destinations
Destination Download gives you access to a
data bank with over 15 million Points of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination,the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinationsinthe vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
294Features
Stowage and features

Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
iThe ASSYST PLUS service interval display
does not show any information on the
engine oil level.Observe the notes on the
engineoil level (Ypage 307).
The multifunction display showsaservice
message for several seconds, e.g.:
RServiceAin..Days
RServiceADue
RServiceAExceeded by .. Days
Depending on the operatingconditionsofthe
vehicle, the remainingtime or distance until
the nextservice due date is displayed.
The letterAorB,possibly in connection with
anumber or another letter, shows the type of
service.Astands foraminor serviceandBfor
amajor service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS serviceinterval display
does not take intoaccountany periods of
time during which the battery is
disconnected.
Maintaining the time-dependent service
schedule:
XNote down the serviceduedate displayed
in the multifunctiondisplay before
disconnecting the battery.
or
XAfter reconnecting the battery, subtract
the battery disconnection periods fromthe
service date shown on the display.
Hidingaservice message
XPresstheorbutton on the
steeringwheel.
Displaying service messages
XSwitch on theignition.
XPressthe\norbutton on the
steeringwheel to selecttheServ.menu.
XPress theorbutton to select the
ASSYST PLUSsubmenu and confirm by
pressing thebutton.
The service due date appears in the
multifunction display.
Information about Service
Resetting the ASSYST PLUS service
interval display
!If the ASSYST PLUS service interval
displayhas been inadvertently reset, this
settingcan be corrected ataqualified
specialist workshop.
Have service work carried out as described
in the MaintenanceBooklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle.
Aqualified specialist workshop, e.g. an
authorizedMercedes-BenzCenter, will reset
the ASSYST PLUS serviceinterval display
after the servicework has been carried out.
You can also obtain further information on
maintenancework, for example.
Special service requirements
The specified maintenanceinterval takes only
the normal operation of the vehicle into
account. Under arduous operatingconditions
or increased load on the vehicle,
maintenancework must be carried out more
frequently, for example:
Rregular city driving with frequent
intermediate stops
Rif the vehicle is primarily used to travel
short distances
Ruse in mountainous terrain or on poor road
surfaces
Rif the engineisoften left idling for long
periods
310Maintenance
Maintenance and care

XBeforecleaning the display,make sure that
it is switched off and hascooled down.
XClean the display surface using a
commercially available microfiber cloth
and TFT/LCD display cleaner.
XDry the display surface usingadry
microfiber cloth.
Cleaning Night View Assist Plus
!Never clean the camera lens. When
cleaning the field of vision of the driving
systems, make sure that you do not spray
glass cleaner on the camera lens. If the
camera lens is dirty, visitaqualified
specialist workshop.
XFold down the camera cover by recess.
XUseasoft cloth to clean the windshield in
front of camera.
Cleaning the plastic trim
GWARNING
Care products and cleaning agents containing
solventscause surfaces in the cockpit to
become porous. Asaresult, plastic parts may
come loose in the event of air bag
deployment. There isarisk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
!Do not affix the following to plastic
surfaces:
Rstickers
Rfilms
Rscented oil bottles or similar items
You can otherwise damage the plastic.
!Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality
look of the surfaces.
XWipe the plastic trim withadamp, lint-free
cloth, e.g.amicrofiber cloth.
XHeavy soiling:use care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or
selector lever
XThoroughly wipe withadamp cloth or use
leather care agents that have been
recommended and approved by Mercedes-
Benz.
Cleaning genuine wood and trim
elements
!Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners,
polishes or waxes. There is otherwisearisk
of damaging the surface.
!Do not use chrome polish on trim pieces.
The trim pieces haveachrome look but are
316Care
Maintenance and care