2014 MERCEDES-BENZ CLA-Class lock

i
If the alarm continues for more than
30 seconds, the mbrace emergency call
system automatically notifies the Cus-
tomer Assistance Center. This is done
either by text message or data connection. The emergency call system sends the mes-sage provided that:
R you have subscribed to the mbrace ser-
vice.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. Theft deterrent locking system
73Safety Z

Useful information
i This Operator's manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case SmartKey functions
0043
0037 To lock the vehicle
0044 0054 To open the trunk lid
0087 0036 To unlock the vehicle
X To unlock centrally: press button0087.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking: R the vehicle is locked again.
R the theft deterrent locking system is armed
again. 76
SmartKeyOpening and closing

X
To lock centrally: press button0043.
The SmartKey centrally locks/unlocks: R the doors
R the trunk lid
R the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
i When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 208).
i You can also set an audible signal to con-
firm that the vehicle has been locked. The
audible signal can be activated and deacti- vated using the on-board computer
(Y page 209).
X To open the trunk lid automatically:
press and hold button 0044until the trunk lid
opens (Y page 85). Changing the settings of the locking
system
You can change the settings of the locking
system. When you then unlock the vehicle
only the driver's door and the fuel filler flap
are unlocked. This is useful if you frequently
travel on your own.
X To change the setting: press and hold
down the 0036and0037 buttons simulta-
neously for approximately six seconds until
the battery check lamp (Y page 78)
flashes twice.
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the 0037or0036 button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock the driver's door: press the
0036 button once.
X To unlock centrally: press the0036but-
ton twice. X
To lock centrally: press the0037button.
X To restore the factory settings: press
and hold down the 0036and0037 buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 78). Mechanical key
General notes If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 72).
There are several ways to turn off the alarm:
X Press the 0036or0037 button on the
SmartKey.
or X Insert the SmartKey into the ignition lock.
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of
the arrow and at the same time remove
mechanical key 0044from the SmartKey. SmartKey
77Opening and closing Z

For further information about:
R unlocking the driver's door (Y page 83)
R unlocking the trunk (Y page 86)
R locking the vehicle (Y page 83)
Inserting the mechanical key X
Push mechanical key 0044completely into
the SmartKey until it engages, and release
catch 0043is back in its basic position. SmartKey battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National
guidelines must be observed during disposal.
In California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm.
Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist workshop. Checking the battery X
Press the 0037or0036 button.
The battery is working properly if battery
check lamp 0043lights up briefly.
The battery is discharged if battery check
lamp 0043does not light up briefly.
X Change the battery (Y page 78).
i If the SmartKey battery is checked within
the signal reception range of the vehicle,
pressing the 0037or0036 button:
R locks or
R unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X Take the mechanical key out of the Smart-
Key (Y page 77). X
Press mechanical key 0044into the opening
in the SmartKey in the direction of the 78
SmartKeyOpening and closing

Problems with the SmartKey
Problem
Possible causes/consequences and
0050
0050Solutions You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 0036or
0037 button.
If this does not work:
X Check the SmartKey battery and replace it if necessary
(Y page 78).
X Unlock (Y page 83) or lock (Y page 83) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 0036/
0037 button. The SmartKey is faulty.
X Unlock (Y page 83) or lock (Y page 83) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 80
SmartKeyOpening and closing

Problem
Possible causes/consequences and
0050
0050Solutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 301).
or
X Jump-start the vehicle (Y page 305).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the
SmartKey. The steering lock is mechanically blocked.
X Remove the SmartKey and reinsert it into the ignition lock. While
doing this, turn the steering wheel in both directions. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines (Y page 256). Unlocking and opening doors from
the inside
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again.
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window. Doors
81Opening and closing Z

X
To unlock and open a front door: pull
door handle 0044.
If the door is locked, locking knob 0043pops
up. The door is unlocked and opens.
X To unlock a rear door: pull up locking
knob 0043.
The door is unlocked and can be opened.
X To open a rear door: pull door handle0044.
You can open a door from inside the vehicle
even if it has been locked. You can open the
rear doors from inside the vehicle unless they are secured by the child-proof lock
(Y page 62).
If the vehicle has previously been locked with the SmartKey, opening a door from the inside
will trigger the anti-theft alarm system.
Switch off the alarm (Y page 72).Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. This can be useful if you wish to lock the vehicle before pulling away, for
example. X
To unlock: press button 0043.
X To lock: press button 0044.
If all the doors and the trunk lid are closed, the vehicle locks.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the SmartKey.
You can open a door from inside the vehicle
even if it has been locked. You can open the
rear doors from inside the vehicle unless they
are secured by the child-proof lock
(Y page 62).
If the vehicle has previously been locked with
the SmartKey, opening a door from the inside will trigger the anti-theft alarm system.
Switch off the alarm (Y page 72).
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked. 82
DoorsOpening and closing

Automatic locking feature
X
To disarm: press and hold button 0043for
about five seconds until a tone sounds.
X To arm: press and hold button 0044for about
five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 209). Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 72).
X Take the mechanical key out of the Smart-
Key (Y page 77).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go to position 0047.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the Smart-
Key (Y page 77). Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the trunk lid.
X Press the locking button (Y page 82).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the mechanical key out of the Smart-
Key (Y page 77).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. Doors
83Opening and closing Z