2014 MERCEDES-BENZ CL-Class ignition

automatic transmission selects park
position
Pautomatically and locks the
wheels .You can prevent this by shifting
the automatic transmission to N
beforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position P
automatically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position N:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the key to position 2(Ypage 273) in
the ignition lock.
Use the SmartKey instead of the Start/
Stop button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the
SmartKey in the ignition lock.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays. Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
Do not use power washers with circular-jet
nozzles (dirt grinders) to clean your vehicle, in
particular the tires. You could otherwise
damage the tires and cause an accident.
! Always maintain a distance of at least
11.8i n (30cm) between the vehicle and the
powe rwasher nozzle. Information about
the correct distance is available from the
equipmen tmanufacturer.
Move the power washe rnozzle around
when cleaning your vehicle.
Do not aim directly at any of the following:
R tires
R door gaps, roof gaps, joints, etc.
R electrical components
R battery
R connectors
R lights
R seals 428
CareMaintenance and care

Always have paintwork repairs carried out
at a qualified specialis
tworkshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrument cluster have
gone out. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
X Clean the inside and outside of the
windows with a damp cloth and a cleaning
agent that is recommended and approved
by Mercedes-Benz.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away.T his can lead to corrosion damage
and damage to electronic components. Cleaning wiper blades G
WARNING
Before cleaning the windshield or wiper
blades, switch off the windshield wipers and
remove the SmartKey from the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button repeatedly until all
indicator lamps in the instrumentc luster have
gone out. The windshield wipers could
otherwise move and injure you.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not pull the wiper blade. Otherwise,
the wiper blade could be damaged.
! Do not clean wiper blades too often and
do not rub the mtoo hard. Otherwise, the
graphite coating could be damaged. This
could cause wiper noise.
X Fold the wiper arms away from the
windshield.
X Carefully clean the wiper blades with a
damp cloth.
X Fold the windshield wipers back again
before switching on the ignition.
! Hold the wiper arm securely when folding
back. The windshield could be damaged if
the wiper arm smacks against it suddenly.
Cleaning the exterior lighting !
Only use cleaning agents or cleaning
cloths which are suitable for plastic light
lenses. Unsuitable cleaning agents or
cleaning cloths could scratch or damage
the plastic light lenses.
X Clean the plastic lenses of the exterior
lighting using a wet sponge and a mild
cleaning agent, e.g. Mercedes-Benz car
shampoo. Or clean the exterior lighting
with cleaning cloths. 430
CareMaintenance and care

Flat tire
Preparing the vehicle
i Vehicle preparation is no tnecessary on
vehicles with MOExtended tires.
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Apply the electric parkin gbrake manually
(Y page 290).
X Bring the front wheels into the straight-
ahead position.
X Move the DIRECT SELECT leve rto position
P.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 273).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to
traffic conditions when doing so.
X Close the driver's door. Changing
awheel and mounting the
spare wheel
Preparing the vehicle When using a different size spare wheel or
emergency spare wheel, do not exceed the
maximum road speed of 50 mph (80 km/h)
G
WARNING
The wheel or tire size as well as the tire type
of the spare wheel or emergency spare wheel
and the wheel to be replaced may differ.
Mounting an emergency spare wheel may
severely impair the driving characteristics.
There is a risk of an accident.
To avoid hazardous situations:
R adapt you rdriving style accordingly and
drive carefully.
R never mount more than one spare wheel or
emergency spare wheel that differs in size.
R only use a spare wheel or emergency spare
wheel of a different size briefly.
R do not switch ESP ®
off.
R have a spare wheel or emergency spare
wheel of a different size replaced at the
nearest qualified specialist workshop.
Observe that the wheel and tire dimensions
as well as the tire type must be correct.
i Vehicles withou taspare wheel or
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center.
X Prepare the vehicle as described
(Y page 437).
X Remove the following items (depending on
the vehicle's equipment) from the stowage
well under the trunk floor:
R
emergency spare wheel
R vehicle tool kit Flat tire
437Breakdown assistance Z

Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wea
rsuitable protective
clothing, in particular
gloves, an apro nand a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary. Wear eye protection.
Keep children away.
Observe this Operator's
Manual.
G
WARNING
Failure to follow these instructions can result
in severe injury or death.
Never lean ove rbatteries while connecting.
You migh tget injured.
Battery fluid contains sulfuric acid. Do not
allow this fluid to come in contact with eyes,
skin or clothing. In case it does, immediately
flush affected area with water and seek
medical help if necessary.
Ab attery will also produce hydrogen gas,
which is flammable and explosive. Keep
flames or sparks away from battery, avoid
improper connection of jumper cables,
smoking etc. G
WARNING
Do no tplace any metal objects on the battery
as this could result in a shor tcircuit.
Use leak-proof batteries only to avoid the risk
of acid burns in the event of an accident.
Take care that you do not become statically
charged, e.g. by wearin gsynthetic clothing or rubbing against textiles
.For this reason, you
also should not pull or push the battery over
carpets or other synthetic materials.
Never touch the battery first. First, touch the
outside body of the vehicle in order to release
any possible electrostatic charges.
Do not rub the battery with rags or cloths. The
battery could explode if touched due to
electrostatic charge or due to spark
formation. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner
.Take discharged
batteries to a qualified
specialist workshop or a
special collectio npoint for
used batteries.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the
Maintenance Booklet or contact a qualified
specialist workshop for more information.
! You should have all work involving the
battery carried out at aqualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
SmartKey. On vehicles with KEYLESS-
GO, ensure that the ignition is switched
off .C heck that all the indicator lamps in
the instrumentc luster are off.Otherwise,
electroni ccomponents, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal Battery
443Breakdown assistance Z

engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the
steering can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum
permissible gross vehicle weight of your
vehicle.
It is better to have the vehicle transported
than to have it towed.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop
button. Otherwise, the automatic
transmission may shift to position Pwhen
the driver's or front-passenger door are
opened, which could lead to damage to the
transmission.
The automatic transmission must be in
position Nwhen the vehicle is being towed. The battery must be connected and charged.
Otherwise, you:
R
cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Switch off the automatic locking feature
(Y page 239) You could otherwise be
locked out when pushing or towing the
vehicle. Installing/removing the towing eye
Installing the towing eye X
Remove the towing eye from the vehicle
tool kit (Y page 436). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
447Breakdown assistance Z

X
Press the mark on cover :inwards in the
direction of the arrow.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is importan tthat you observe the
safety instructions (Y page 446).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could
otherwise damage the brake system.
X Switch on the hazard warning lamps
(Y page 253).
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X When leaving the vehicle, take the
SmartKey or the KEYLESS-GO key with you. Towing
avehicle with both axles on
the ground
When having your vehicle towed, observe the
important safety notes (Y page 446).G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehicle
.Adapt your style of driving
accordingly.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in
position 0.
X Turn the SmartKey to position 2in the
ignition lock.
On vehicles with KEYLESS-GO, use the key
instead of the Start/Stop button
(Y page 273).
X Depress and hold the brake pedal.
X Shift the automatic transmission to
position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 253).
X Leave the SmartKey in position 2in the
ignition lock.
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of
direction. In this case, only the turn signals
for the desired direction flash. When the
combination switch is reset, the hazard
warning lamps start flashing again. Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the
ignition lock.
X Shift the automatic transmission to
position N. 448
Towing and tow-startingBreakdown assistance

As soon as the vehicle is loaded:
X
Preven tthe vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to
position P.
X Turn the SmartKey to position 0in the
ignition lock and remove the SmartKey
from the ignition lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components.
Otherwise, the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it
transported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 445).
Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
For further information on "Jump-starting"
see (Y page 445). Fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Ben zvehicles and that have the
correct fuse rating for the systems
concerned. Do not attempt to repair or bridge
faulty fuses. Using fuses that have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be
overloaded and result in afire. Have the cause
traced and rectified at a qualified specialist
workshop.
The fuses in your vehicle serve to close down
faulty circuits. If afuse blows, all the
components on the circuit and their functions
stop operating.
Blown fuses must be replace dwith fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed
in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified
specialist workshop, e.g. an authorized
Mercedes-Ben zCenter.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system
concerned. Otherwise, components or
systems could be damaged. Before changing a fuse
X Secure the vehicle against rolling away
(Y page 289).
X Switch off all electrical consumers.
X Remove the SmartKey from the ignition
lock.
The fuses are located in various fuse boxes:
R Fuse box on the right and left-hand sides of
the dashboard
R Fuse box in the rear Fuses
449Breakdown assistance Z

The tire pressure monitor has a yellow
warning lamp in the instrument cluster for
indicating pressure loss/malfunctions (USA)
or pressure loss (Canada). Whether the
warning lamp flashes or lights up indicates
whether a tire pressure is too low or the tire
pressure monitor is malfunctioning:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is
significantly too low. The tire pressure
monitor is not malfunctioning.
R USA only: if the warning lamp flashes for
around a minute and then remains lit
constantly, the tire pressure monitor is
malfunctioning.
i USA only:
If the tire pressure monitor is
malfunctioning, it may take more than ten
minutes for the tire pressure warning lamp
to inform you of the malfunction by flashing
for approximately one minute and then
remaining lit.
When the malfunction has been rectified,
the tire pressure warning lamp goes out
after a few minutes of driving.
i The tire pressure values indicated by the
on-board computer may differ from those
measured at a gas station with a pressure
gauge. The tire pressures shown by the on-
board computer refer to those measured at
sea level. At high altitudes, the tire pressure
values indicated by a pressure gauge are
higher than those shown by the on-board
computer. In this case, do not reduce the
tire pressures.
i The operation of the tire pressure monitor
can be affected by interference from radio
transmitting equipment (e.g. radio
headphones, two-way radios) that may be
being operated in or near the vehicle. Checking the tire pressure
electronically X
Make sure that the SmartKey is in position
2in the ignition lock (Y page 273).
X Press the =or; button on the
steering wheel to select the Service menu.
X Press the 9or: button to select
Tire Pressure .
X Press the abutton.
The curren ttire pressure of each tire is
shown in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire pressure displayed after driving a few
minutes message appears.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or
new sensors .As long as a clear allocation of
the tire pressure value to the individual
wheels is not possible, the Tire Pressure Monitor Active display message is shown
instead of the tire pressure display. The tire
pressures are already being monitored.
i If a spare wheel/emergency spare wheel
is mounted, the system may continue to
show the tire pressure of the wheel that has
been removed for a few minutes. If this
occurs, note that the value displayed for
the position where the spare tire is
mounted is not the same as the spare
wheel/emergency spare wheel's current
tire pressure.
Tire pressure monitor warning
messages If the tire pressure monitor detects a
significant pressure loss on one or more tires,
a warning message is shown in the
multifunction display.
Awarning tone also
sounds and the tire pressure warning lamp
lights up in the instrumen tcluster.
Each tire that is affected by a significant loss
of pressure is highlighted with a color. Tire pressure
463Wheels and tires Z