2014 MERCEDES-BENZ C-Class SEDAN ESP

Publication details
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Further information about Mercedes-Benz
vehicles and about Daimler AG can be found
on the following websites:
http://www.mbusa.com (USA only)
http://www.mercedes-benz.ca (Canada
only) Editorial office
© Daimler AG: Not to be reprinted, translated
or otherwise reproduced, in whole or in part,
without written permission from Daimler AG. Vehicle manufacturer
Daimler AG
Mercedesstraße 137
70327 Stuttgart
Germany
Symbols
Registered trademarks:
R
Bluetooth ®
is a registered trademark of
Bluetooth SIG Inc.
R DTS is a registered trademark of DTS, Inc.
R Dolby and MLP are registered trademarks
of DOLBY Laboratories.
R BabySmart™, ESP ®
and PRE-SAFE ®
are
registered trademarks of Daimler AG.
R HomeLink ®
is a registered trademark of
Johnson Controls.
R iPod ®
and iTunes ®
are registered
trademarks of Apple Inc.
R Logic7 ®
is a registered trademark of
Harman International Industries.
R Microsoft ®
and Windows media ®
are
registered trademarks of Microsoft
Corporation.
R SIRIUS is a registered trademark of Sirius
XM Radio Inc.
R HD Radio is a registered trademark of
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R Gracenote ®
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R ZAGATSurvey ®
and related brands are
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LLC.
In this Operator's Manual you will find the
following symbols: G
WARNING
Warning notes make you aware dangers
which could pose a threat to your health or
life, or to the health and life of others. H
Environmental note
Environmental notes provide you with
information on environmentally aware actions
or disposal.
! Notes on material damage alert you to
dangers that could lead to damage to your
vehicle. i
Practical tips or further information that
could be helpful to you.
X This symbol indicates an
instruction that must be followed.
X Several of these symbols in
succession indicate an instruction
with several steps.
(Y page) This symbol tells you where you
can find more information about a
topic.
YY This symbol indicates a warning or
an instruction that is continued on
the next page.
Display
Display This font indicates a display in the
multifunction display/COMAND
display.
Parts of the software in the vehicle are
protected by copyright ©
2005
The FreeType Project
http://www.freetype.org. All rights
reserved.
As at 15.11.2012

Combination switch
..........................116
Consumption statistics (on-board
computer) .......................................... 207
Convenience closing feature ..............89
Convenience opening feature ............89
Coolan t(engine)
Checkin gthe level ......................... 290
Display message ............................ 233
Filling capacity ............................... 357
Important safety notes ..................356
Temperature (on-board computer) .219
Temperature gauge ........................ 204
Warning lamp ................................. 257
Cooling
see Climate control
Copyright ............................................. 27
Cornering light function Changing bulbs .............................. 123
Display message ............................ 230
Function/notes ............................. 118
Crash-responsive emergency
lighting ............................................... 121
Cruise control Cruise control leve r....................... 172
Deactivating ................................... 173
Display message ............................ 241
Driving system ............................... 171
Function/notes ............................. 171
Important safety notes ..................171
Setting aspeed .............................. 173
Storing and maintaining current
speed ............................................ .172
Cup holder
Center console .............................. 267
Important safety notes ..................267
Rea rcompartmen t......................... 268
Customer Assistance Center (CAC) ...26
Customer Relations Department .......26 D
Dashboard see Instrument cluster
Dashboard lighting
see Instrument cluster lighting
Data
see Technical data Daytime running lamps
Display message ............................ 232
Switching on/off (on-board
computer) ...................................... 216
Switching on/off (switch) ..............115
Dealerships
see Qualified specialist workshop
Declarations of conformity ................. 25
Delaye dswitch-off
Exterio rlighting (on-board
computer )...................................... 216
Interior lighting .............................. 217
Diagnostics connection ......................25
Digital speedometer .........................208
Display (cleaning instructions) ........296
Display messages ASSYST PLUS ................................ 286
Calling up (on-board computer) .....222
Driving systems ............................. 236
Engine ............................................ 233
General notes ................................ 222
Hiding (on-board computer) ...........222
KEYLESS-GO .................................. 246
Lights ............................................ .230
Safety systems .............................. 223
SmartKey ....................................... 246
Tires ............................................... 242
Vehicle .......................................... .244
Distance recorder ............................. 207
see Odometer
see Trip odometer
Distance warning (warning lamp) ....259
DISTRONIC PLUS Activatio ncondition s..................... 175
Deactivating ................................... 179
Display message ............................ 239
Displays in the multifunction
displa y........................................... 179
Driving tips .................................... 180
Function/notes ............................. 173
Important safety notes ..................173
Setting the specified minimum
distance ......................................... 178
Warning lamp ................................. 259
Doors
Automatic locking (on-board
computer) ...................................... 217
Automatic locking (switch) .............. .83 Index
7

Central locking/unlocking
(SmartKey) ......................................
.76
Control panel ................................... 37
Display message ............................ 245
Emergency locking ........................... 83
Emergency unlocking .......................83
Important safety notes ....................81
Opening (from inside) ......................82
Drinking and driving .........................167
Drinks holder see Cuph older
Drive program
Automatic ...................................... 157
Display ........................................... 155
Manual .......................................... .159
SETUP (on-board computer) ..........219
Drive program selector .....................157
Driver's door see Doors
Driving abroad
Mercedes-Benz Service .................287
Symmetrical low bea m.................. 114
Driving lamps
see Daytime running lamps
Driving on flooded roads ..................170
Driving safety systems ABS (Anti-lock Braking System) .......65
ADAPTIVE BRAKE ............................. 71
BAS (Brake Assist System) ..............66
BAS PLUS (Brake Assist System
PLUS) .............................................. .66
Electroni cbrake force distribution ...70
ESP ®
(Electronic Stability
Program) .................................... 67, 68
ETS/4ETS (Electronic Traction
System) ........................................... 67
Important safety information ...........65
Overview .......................................... 65
PRE-SAFE ®
Brake ............................ .71
Driving systems
Active Blind Spot Assis t................. 196
Active Driving Assistance package 196
Active Lane Keeping Assist ............199
ATTENTION ASSIST ........................192
Blind Spot Assist ............................ 193
Cruise control ................................ 171
Display message ............................ 236DISTRONI
CPLUS ........................... 173
Dynami chandling package with
sports mod e.................................. 181
HOLD function ............................... 182
Lane Keeping Assist ......................194
Lane Tracking package ..................192
Parking Guidance ........................... 188
PARKTRONI C................................. 185
RAC ESTART (AMG vehicles) ..........183
Rea rview camera .......................... 191
Driving tips
Automatic transmission .................156
Brakes ........................................... 168
Break-in period .............................. 146
DISTRONI CPLUS ........................... 180
Downhill gradient ........................... 168
Drinking and driving .......................167
Driving abroad ............................... 114
Driving in winter ............................ .171
Driving on flooded road s................ 170
Driving on wet road s...................... 170
Exhaust check ............................... 167
Fuel ................................................ 166
General .......................................... 166
Hydroplaning ................................. 170
Icy road surfaces ........................... 171
Limited braking efficiency on
salted road s................................... 169
Snow chains .................................. 317
Symmetrical low bea m.................. 114
Wet road surface ........................... 169
DVD audio (on-board computer) ......211
DVD video (on-board computer) ......211
Dynamic handling package with
sports mode ....................................... 181 E
EASY-ENTRY feature Activating/deactivating .................218
Function/notes ............................. 106
EASY-EXIT feature
Crash-responsive ........................... 107
Function/notes ............................. 106
Switching on/off ........................... 2188
Index

EBD (electronic brake force
distribution)
Display message ............................ 224
Function/notes ................................ 70
ECO display
Function/notes ............................. 167
On-board computer .......................208
ECO start/stop function
Automatic engine start ..................151
Automatic engine switch-off ..........151
Deactivating/activating .................152
General information .......................151
Important safety notes ..................151
Introduction ................................... 150
Electronic Stability Program
see ESP ®
(Electroni cStability Program)
Emergenc yrelease
Driver's door .................................... 83
Fuel filler fla p................................. 163
Trunk ......................................... 86, 87
Vehicle ............................................. 83
Emergency spare wheel
General notes ................................ 346
Important safety notes ..................346
Storage location ............................ 346
Technical data ............................... 347
Emergency Tensioning Devices
Function .......................................... .58
Safety guideline s............................. 41
Emissions control
Service and warranty information ....22
Engine
Check Engine warning lamp ........... 256
Display message ............................ 233
ECO start/stop function ................150
Engine number ............................... 351
Irregularr unning............................ 153
Jump-starting ................................. 306
Starting problems ..........................153
Starting the engine with the
SmartKey ....................................... 149
Starting with KEYLESS-GO .............149
Switching off .................................. 165
Tow-starting (vehicle) ..................... 310
Engine, jump starting
see Jump starting (engine) Engine electronics
Problem (malfunction) ...................153
Engine oil
Adding ........................................... 289
Additives ........................................ 355
Checking the oil level ..................... 288
Checking the oil level using the
dipstick .......................................... 289
Display message ............................ 235
Filling capacity ............................... 355
Notes about oil grades ................... 354
Notes on oil level/consumption ....288
Temperature (on-board computer) .219
Viscosity ........................................ 355
ESP ®
(Electronic Stability
Program) AMG menu (on-board computer) ...219
Deactivating/activating (AMG
vehicles) .......................................... 69
Deactivating/activating (except
AMG vehicles) ................................ 213
Deactivating/activating (notes;
except AMG vehicles) ......................68
Display message ............................ 223
ETS/4ETS ........................................ 67
Function/notes ......................... 67, 68
Important safety information ...........68
Warning lamp ................................. 252
ETS/4ETS (Electronic Traction
System) ................................................ 67
Exhaus tcheck ................................... 167
Exhaus ttail pipe (cleaning
instructions) ...................................... 296
Exterior lighting Setting options .............................. 114
see Lights
Exterior mirrors
Adjusting ....................................... 107
Dipping (automatic) .......................109
Folding in/ou t(automatically) .......108
Folding in/ou t(electrically) ...........108
Folding in whe nlocking (on-board
computer) ...................................... 218
Out of position (troubleshooting) ...109
Setting ........................................... 108
Storing settings (memory function) 110
Storing the parking position ..........109 Index
9

Trunk
Emergency release ....................86, 87
Important safety notes ....................84
Locking separatel y........................... 86
Opening (automatically from
inside) .............................................. 86
Opening (automatically from
outside) ............................................ 85
Trunk lid
Display message ............................ 245
Opening/closing .............................. 84
Opening dimensions ......................358
Trunk load (maximum) ......................358
Turn signals Display message ............................ 230
Switching on/off ........................... 116
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking .......................83
From inside the vehicle (central
unlocking button) ............................. 82 V
Vanity mirror (in the sun visor) ........268
Vehicle Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 244
Emergency locking ........................... 83
Emergency unlocking .......................83
Equipment ....................................... 22
Individua lsettings .......................... 215
Limited Warranty ............................. 26
Loading .......................................... 326
Locking (in an emergency) ...............83
Locking (SmartKey) .......................... 76
Lowering ........................................ 342
Maintenance .................................... 23
Parking for a long period ................ 166
Pulling away ................................... 150
Raising ........................................... 339
Reporting problems .........................26
Securing from rolling away ............339 Towing away
.................................. 308
Transporting .................................. 310
Unlocking (in an emergency) ...........83
Unlocking (SmartKey) ......................76
Vehicle data ................................... 358
Vehicle data ....................................... 358
Vehicle dimensions ...........................358
Vehicle emergency locking ................83
Vehicle identification number see VIN
Vehicle identification plate ..............350
Vehicle tool kit .................................. 300
Video (DVD) ........................................ 211
VIN ...................................................... 350 W
Warning and indicator lamps ABS ................................................ 250
Brakes ........................................... 250
Check Engine ................................. 256
Coolant .......................................... 257
Distance warning ........................... 259
DISTRONI CPLUS ........................... 259
ESP ®
.............................................. 252
ESP ®
OFF ....................................... 253
Fuel tank ........................................ 256
Overview .......................................... 32
PASSENGER AIRBAG OFF ................47
Reserve fuel ................................... 256
Seat bel t........................................ 248
SPORT handling mode ...................253
SRS ................................................ 255
Tire pressure monitor ....................260
Warranty ............................................ 350
Washer fluid Display message ............................ 246
Wheel bol ttightening torque ...........342
Wheel chock ...................................... 339
Wheels Changing awheel .......................... 338
Checking ........................................ 315
Cleaning ......................................... 293
Cleaning (warning) .........................338
Emergency spare wheel .................346
Important safety notes ..................314
Interchanging/changing ................338
Mounting anew wheel ................... 341 Index
19

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of
comprehensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an
environmentally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel
consumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 0001of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel
consumption. Environmental concerns and
recommendations
Wherever the operating instructions require
you to dispose of materials, first try to
regenerate or re-use them. Observe the
relevant environmental rules and regulations
when disposing of materials. In this way you
will help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning
Devices, as well as control units and
sensors for these restraint systems, may be
installed in the following areas of your
vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint
systems. Introduction
21 Z

In situations like this, the body, the
undercarriage, chassis parts, wheels or
tires could be damaged withou tthe
damage being visible. Components
damaged in this way can unexpectedly fail
or, in the case of an accident, no longer
withstand the strain they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system for an
extended period, they can catch fire.
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop. If on continuing your journey
you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic
conditions. In such cases, visit a qualified
specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules.
Operation is subject to the following two
conditions: 1) These devices may not cause
harmful interference, and 2) These devices
must accept any interference received,
including interference that may cause
undesired operation. Changes or
modifications not expressly approved by the
party responsible for compliance could void
the user’s authority to operate the
equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, including interference that may cause
undesired operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result,
the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a
diagnostics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct adepressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficien tclearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and
equipmen tonthe diagnostics connection
is used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring
information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test
during the main inspection. Qualified specialist workshop
An authorized Mercedes-Ben zCenter is a
qualified specialist workshop. It has the
necessary specialist knowledge, tools and Introduction
25 Z

qualifications to correctly carry out the work
required on your vehicle. This is especially the
case for work relevant to safety.
Observe the notes in the Maintenance
Booklet.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R
work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and
modifications
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when
driving your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience aproble mwith your
vehicle, particularly one that you believe may
affec tits safe operation, we urge you to
contact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
agai nwith a Mercedes-Ben zCenter or
contact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350 In Canada
Customer Relations Department
Mercedes-BenzC
anada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 57 5pursuan tto the
"National Traffic and Motor Vehicle Safety Act
of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA )in addition to
notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds tha ta
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your
dealer, or Mercedes-Benz USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
aboutt he proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the 26
Introduction