2014 MERCEDES-BENZ C-Class SEDAN stop start

KEYLESS-GO
General notes
R
Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic objects, e.g. coins or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Vehicles with KEYLESS-GO are equipped with
aS martKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignitio nlock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. The vehicle can be
started with the Start/Stop button if the
SmartKey is in the vehicle. 0002
Start/Stop button
0003 Ignition lock
X Insert Start/Stop button 0002into ignition
lock 0003.
i When you insert Start/Stop button 0002
into ignition lock 0003, the system needs
approximately 2seconds recognition time.
You can then use Start/Stop button 0002. Start/Stop button
0022
USA only
0021 Canada only
X Position 0: if Start/Stop button 0002has not
yet been pressed, this corresponds to the
key being removed from the ignition.
X Position 1: press Start/Stop button 0002.
You can now activate the windshield
wipers, for example.
i If you then open the driver's door when in
this position, the power supply is
deactivated.
X Position 2: (ignition): press Start/Stop
button 0002twice. 148
DrivingDriving and parking

i
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0002once
when in this position
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see (Y page 250). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
The catalytic converter is preheated for
up to 30 seconds after a cold start. The
sound of the engine may change during this
time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X Turn the SmartKey to position 3in the
ignition lock (Y page 147) and release it as
soon as the engine is running.
Using KEYLESS-GO to startt he engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is
in the vehicle. Always take the SmartKey with
you whe
nleaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes. Driving
149Driving and parking Z

i
The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the
vehicle.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 148).
The engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor
R, the vehicle could pull away suddenly. There
is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the selector lever lock released.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 165).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away.T he locking knobs in the doors
drop down. You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 217).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill starta ssist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot from the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is
stopped under certain conditions.150
DrivingDriving and parking

The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes If the
000C symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off
automatically if the vehicle stops moving.
Every time you switch on the engine using the
SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
If the ECO start/stop function has been
manually deactivated (Y page 152) or a
malfunction has caused the system to be
deactivated, the 000Csymbol is not
displayed.
Automatic engine switch-off General notes
The ECO start/stop function is operational
and the
000Csymbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green.
R the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating
temperature.
R the set temperature for the vehicle interior
has been reached. R
the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
If not all conditions for automatic engine
switch-off are fulfilled, the 000Csymbol is
shown in yellow.
i All of the vehicle's systems remain active
when the engine has been stopped
automatically.
i The engine can be switched off
automatically a maximum of four times
(first stop and three subsequent stops) in
succession .The 000C symbol is shown in
yellow in the multifunction display after the
engine has been started automatically for
the fourth time. When the 000Csymbol is
shown in green in the multifunction display,
automatic engine switch-off is again
possible.
Vehicles with automatic transmission
If the vehicle is braked to a standstill in Dor
N, the ECO start/stop function switches off
the engine automatically.
i The HOLD function can be activated if the
engine has been switched off
automatically. It is then not necessary to
continue applying the brakes during the
automatic stop phase. When you depress
the accelerator pedal, the engine starts
automatically and the braking effect of the
HOLD function is deactivated.
Automatic engine start General notes
The engine starts automatically if:
R
you switch off the ECO start/stop function
by pressing the ECO button.
R you engage reverse gear R.
R the vehicle starts to roll. Driving
151Driving and parking Z

R
the brake syste mrequires this.
R the temperature in the vehicle interior
deviates from the set range.
R the system detects moisture on the
windshield when the air-conditioning
system is switched on.
R the condition of charge of the battery is too
low.
R the driver's seat belt is removed or the
driver's door is opened.
Vehicles with automatic transmission
The engine is started automatically if you:
R release the brake pedal when HOLD is not
activated and the transmission is in
position Dor N.
R depress the accelerator pedal.
R move the transmission out of position P.
i Shifting the transmission to position P
does not start the engine.
i If you shift the transmission from Rto D,
the ECO start/stop function is available
again once the 000Csymbol reappears in
green in the multifunction display.
Deactivating/activating the ECO start/
stop function ECO button
X
To switch off: press button0002.
Indicator lamp 0003on button 0002and the
000C symbol in the multifunction display go
out. X
To switch on: press button0002.
Indicator lamp 0003lights up.
If all conditions for automatic engine
switch-off (Y page 151) are fulfilled, the
000C symbol is shown in green in the
multifunction display.
If not all conditions for automatic engine
switch-off (Y page 151) are fulfilled, the
000C symbol is shown in yellow in the
multifunction display. If this is the case, the
ECO start/stop function is not available.
i If indicator lamp 0003is off, the ECO start/
stop function has been deactivated
manually or as the result of a malfunction.
The engine will then not be switched off
automatically when the vehicle stops. 152
DrivingDriving and parking

Problems with the engine
Problem Possible causes/consequences and
0001 Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 149). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 306).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
153Driving and parking Z

Problems with the transmission
Problem Possible causes/consequences and
0001 Solutions
The transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P.This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0002with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull
selector lever gaiter
0002up and out.
X Press release button 0003down and
simultaneously move the selector lever out
of position P.
The selector lever can now be moved freely
until it is returned to position P. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! If the parking brake is being tested on a
brake dynamometer, the ignition must be
switched off (SmartKey or Start/Stop
button in position 0or 1), as ESP ®
will Automatic transmission
161Driving and parking Z

!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R on uphill or downhill gradients, the front
wheels must be turned towards the curb. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to
neutral position Nwhen you switch off the
engine. The vehicle may roll away. There is a
risk of an accident.
After switching off the engine, always switch
to parking position P. Prevent the parked
vehicle from rolling away by applying the
parking brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the
ignition lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 148).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this
corresponds to key position 1. When thedriver's door is open, this corresponds to
key position
0:"key removed".
If you try to switch off the engine when the
transmission is not in position P, a message
appears in the multifunctio ndisplay. Asignal
sounds. Parking brake
G
WARNING
If you must brake the vehicle with the parking
brake, the braking distanc eis considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the
vehicle when the service brake is faulty. Do
not apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
R releasing the parking brake
R shifting the automatic transmission out of
the parking position P
R starting the engine.
They could also operate the vehicle's
equipment. There is a risk of an accident and
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. Parking
165Driving and parking Z