
Useful information
..............................76
SmartKey ............................................. 76
Doors .................................................... 81
Trunk .................................................... 84
Side windows ...................................... 87
Sliding sunroof .................................... 91 75Opening and closing 

X
Take the mechanical key out of the
SmartKey (Y page 78).
X Insert the mechanical key into the trunk lid
lock as far as it will go. X
Turn the mechanical key counter-clockwise
from position 0005as far as it will go to
position 0006.
The trunk is unlocked.
X Turn the mechanical key back to position
0005 and remove it.
X Insert the mechanical key into the
SmartKey.
i When you lock the vehicle (Y page 83),
the trunk is also locked. Trunk emergency release
You can open the trunk lid from inside the
vehicle with the emergency release button. X
Press emergency release button 0002briefly.
The trunk lid unlocks and opens. The trunk lid can be unlocked and opened
with the trunk lid emergency release when
the vehicle is stationary or while driving.
Trunk lid emergency release light:
R
emergency release button 0002flashes for
30 minutes after the trunk lid is opened
R emergency release button 0002flashes for
60 minutes after the trunk lid is closed
The trunk lid emergency release does not
open the trunk lid if the battery is
disconnected or discharged. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side
window and the door frame as the side
window moves. There is a risk of injury.
Make sure that nobody touches the side
window during the opening procedure. If
somebody becomes trapped, release the
switch or pull the switch to close the side
window again. G
WARNING
While opening the side windows, body parts
in the closing area could become trapped.
There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
somebody becomes trapped, release the
switch or press the switch down to open the
side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the Side windows
87Opening and closing
Z 

vehicle. Never leave children unsupervised in
the vehicle. G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Side window reversing feature
The side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts a side window during the
closing process, the side window opens again
automatically.H owever, the automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying
attention when closing a side window. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small
fingers
R over the last 1/6 in(4 mm) of the closing
movement
R during resetting
R when closing the side window again
manually immediately after automatic
reversing This means that the reversing feature cannot
prevent someone being trapped in these
situations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the switch
to open the side window again.
Opening and closing the side
windows
0002
Front left
0003 Front right
0022 Rear right
0021 Rear left
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take
precedence.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 64).
X Turn the SmartKey to position 1or 2in the
ignition lock.
X To open: press the corresponding switch.
X To close: pull the corresponding switch.
i If you press the switch beyond the point
of resistance, an automatic opening/
closing process is started in the
corresponding direction .You can stop
automatic operation by operating the
switch again. 88
Side windowsOpening and closing 

i
You can continue to operate the side
windows after you switch off the engine or
remove the SmartKey. This function is
available for up to five minutes or until the
driver's or front-passenge rdoor is opened. Convenience opening
You can ventilate the vehicle before you start
driving. To do this, the SmartKey is used to
carry out the following functions
simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
roof with power tilt/sliding panel and the
roller sunblinds
i The convenience opening feature can
only be operated using the SmartKey. The
SmartKey must be close to the driver's
door handle.
X Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 000Bbutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are in the desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
X Press and hold the 000Bbutton again until
the panorama roof with power tilt/sliding
panel is in the desired position.
X To interrupt convenience opening:
release the 000Bbutton. Convenience closing feature
General notes When you lock the vehicle, you can
simultaneously:
R
close the side windows
R close the sliding sunroof or the panorama
roof with power tilt/sliding panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the
roller sunblinds. G
WARNING
When the convenience closing feature is
operating, parts of the body could become
trapped in the closing area of the side window
and the sliding sunroof. There is a risk of
injury.
Observe the complete closing procedure
when the convenience closing feature is
operating. Make sure that no body parts are
in close proximity during the closing
procedure.
Proceed as follows if someone is trapped:
With the SmartKey:
R release the 000Abutton.
R press and hold the 000Bbutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel open again.
Using KEYLESS-GO:
R release the sensor surface on the door
handle.
R pull the door handle immediately and hold
it.
The side windows and the sliding sunroof
or the panorama roof with power tilt/
sliding panel open.
Using the SmartKey i
The SmartKey must be close to the
driver's door handle. Side windows
89Opening and closing Z 

X
Point the tip of the SmartKey at the driver's
door handle.
X Press and hold the 000Abutton until the
side windows and the sliding sunroof or the
panorama roof with power tilt/sliding
panel are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed.
On vehicles with a panorama roof with power
tilt/sliding panel:
X Press and hold the 000Abutton again until
the roller sunblinds of the panorama roof
with power tilt/sliding panel close.
X To interrupt convenience closing:
release the 000Abutton.
Using KEYLESS-GO The KEYLESS-GO key must be outside the
vehicle. All the doors must be closed. X
Touch recessed sensor surface 0002on the
door handle until the side windows and the
sliding sunroof or the panorama roof with
power tilt/sliding panel are fully closed.
i Make sure you only touch recessed
sensor surface 0002.
X Make sure that all the side windows and the
sliding sunroof or panorama roof with
power tilt/sliding panel are closed. On vehicles with a panorama roof with power
tilt/sliding panel:
X
Touch recessed sensor surface 0002on the
door handle again until the roller sunblinds
of the panorama roof with power tilt/
sliding panel close.
X To interrupt convenience closing:
release recessed sensor surface 0002on the
door handle. Resetting the side windows
You must reset each side window if a side
window can no longer be closed fully.
X Close all the doors.
X Turn the SmartKey to position 1or 2in the
ignition lock.
X Pull the corresponding switch on the door
control panel until the side window is
completely closed (Y page 88).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch
on the door control panel until the side
window is completely closed (Y page 88).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly.
If this is not the case, repeat the steps
above again. Problems with the side windows
Problem: aside window cannot be closed
because it is blocked by objects, e.g.
leaves in the window guide.
X Remove the objects.
X Close the side window.
Problem :aside window cannot be closed
and you cannot see the cause. 90
Side windowsOpening and closing 

G
WARNING
If you close a side window again immediately
after it has been blocked or reset, the side
window closes with increased or maximum
force. The reversing feature is then not active.
Parts of the body could be trapped in the
closing area in the process .This poses an
increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the
closing area. To stop the closing process,
release the switch or push the switch again to
reopen the side window.
If a side window is obstructed during closing
and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed with increased
force.
If a side window is obstructed again during
closing and reopens again slightly:
X Immediately after the window blocks, pull
the corresponding switch again until the
side window has closed.
The side window is closed without the anti-
entrapment feature. Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding
sunroof" refers to both types of sliding
sunroof. G
WARNING
While opening and closing the sliding sunroof,
body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing
procedures. If somebody becomes trapped:
R
release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be
stopped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are
left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Only open the sliding sunroof if it is free
of snow and ice. Otherwise, malfunctions
may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could
be damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the
sliding sunroof is closed when you leave the
vehicle. The vehicle electronics can be
damaged if water enters the vehicle
interior.
i Resonance noises can occur in addition
to the usual airflow noises when the sliding
sunroof is open. They are caused by minor
pressure fluctuations in the vehicle interior.
Change the position of the sliding sunroof
or open a side window slightly to reduce or
eliminate these noises. Sliding sunroof reversing feature
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/
sliding panel. In this section, the term "sliding
sunroof" refers to both types of sliding
sunroof.
The sliding sunroof is equipped with an
automatic reversing feature. If a solid object
blocks or restricts the sliding sunroof during Sliding sunroof
91Opening and closing Z 

Problems with the seat heating
Problem Possible causes/consequences and
0001 Solutions
The seat heating has
switched off
prematurely or cannot
be switched on. The on-board voltage is too low because too many electrical
consumers are switched on.
X
Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting. Switching the seat ventilation on/off
Activating/deactivating The three blue indicator lamps in the buttons
indicate the ventilation level you have
selected.
i If the battery voltage is too low, the seat
ventilation may switch off. X
Make sure that the SmartKey is in position
2 in the ignition lock.
X To switch on: press button0002repeatedly
until the desired ventilation level is set.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 89). The seat
ventilation of the driver's seat
automatically switches to the highest level.
X To switch off: press button0002repeatedly
until all the indicator lamps go out. Problems with the seat ventilation The seat ventilation has switched off
prematurely or cannot be switched on. The
vehicle's electrical system voltage is too low
because too many electrical consumers are
switched on.
X
Switch off electrical consumers that you do
not need, such as the rear window
defroster or interior lighting. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you
do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint,
steering wheel and mirror and fasten your
seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Steering wheel
105Seats, steering wheel and mirrors Z 

For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder.
The convex exterior mirrors provide a larger
field of vision.
The exterior mirrors are automatically heated
afte rstarting the vehicl eifthe rear window
defroster is switched on and the outside
temperature is low. Mirror heating lasts up to
10 minutes.
i You can also heat up the exterior mirrors
manually by switching on the rear window
defroster. X
Make sure that the SmartKey is in position
1or 2in the ignition lock.
X Press button 0002for the left-hand exterior
mirror or button 0003for the right-hand
exterior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button 0022as long
as the indicator lamp is lit.
X Press adjustment button 0022up, down, or
to the left or right until you have adjusted
the exterior mirror to the correct position.
You should have a good overview of traffic
conditions. Folding the exterior mirrors in or out
electrically This function is only available in vehicles for
Canada.
X
Make sure that the SmartKey is in position
1or 2in the ignition lock.
X Briefly press button 0002.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than
9m ph(15 km/h), you can no longer fold in
the exterior mirrors.
Setting the exterior mirrors This function is only available in vehicles for
Canada.
If the battery has been disconnected or
completely discharged, the exterior mirrors
must be reset
.The exterior mirrors will
otherwise not fold in when you select the
"Fold in mirrors when locking" function in the
on-board computer (Y page 218).
X Make sure that the SmartKey is in
position 1in the ignition lock.
X Briefly press button 0002.
Folding the exterior mirrors in or out
automatically This function is only available in vehicles for
Canada.108
MirrorsSeats, steering wheel and mirrors