2014 MERCEDES-BENZ C-Class SEDAN window

Problems with the rear window defroster
Problem Possible causes/consequences and
0001 Solutions
The rear window
defroster has
deactivated
prematurely or cannot
be activated. The battery has not been sufficiently charged.
X
Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again. Activating/deactivating air-
recirculation mode
General notes You can deactivate the flow of fresh air if
unpleasant odors are enteringt he vehicle
from outside. The air already inside the
vehicle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in
particular at low temperatures. Only use air-
recirculation mode briefly to prevent the
windows from fogging up.
The operation of air-recirculation mode is the
same for all control panels.
Activating/deactivating X
Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To activate: press the0011button.
The indicator lamp in the 0011button lights
up.
i In the event of high pollution levels 9
or at
high outside temperatures, air-
recirculation mode is automatically
activated. When air-recirculation mode is
activated automatically, the indicator lamp
in the 0011button is not lit.
Outside air is added after about
30 minutes. X
To deactivate: press the0011button.
The indicator lamp in the 0011button goes
out.
i Air-recirculation mode deactivates
automatically:
R after approximately five minutes at
outside temperatures below
approximately 41 ‡ (5 †)
R after approximately five minutes if
cooling with air dehumidification is
deactivated
R after approximately 30 minutes at
outside temperatures above
approximately 41 ‡(5†) if the "Cooling
with air dehumidification" function is
activated Activating/deactivating the residual
heat function
General notes The residual heat function is only available in
vehicles for Canada with automatic climate
control.
It is possible to make use of the residual heat
of the engine to continue heating the vehicle
for approximately 30 minutes after the engine
has been switched off. The heating time
depends on the temperature that has been
set.
i
The blower will run at a low speed
regardless of the airflow setting.
9 3-zone automatic climate control only. Operating the climate control systems
141Climate control

i
If you activate the residual heat function
at high temperatures, only the ventilation
will be activated. The blower runs at
mediums peed.
Activating/deactivating X
Turn the SmartKey to position 0in the
ignition lock (Y page 147) or remove it.
X To activate: press the0002button.
The indicator lamp in the 0002button lights
up.
i If the residual heat function is activated,
the windows may fog up on the inside.
X To deactivate: press the0002button.
The indicator lamp in the 0002button goes
out.
i Residual heat is deactivated
automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air
vents. This could result in burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air
outlets. If necessary, redirec tthe airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windshield
and the hood free of blockages, such as ice,
snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior. i
For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the center air vents
0002
Center air vent, left
0003 Center air vent, right
0022 Center vent thumbwheel, right
0021 Center vent thumbwheel, left
X To open/close: turn thumbwheels 0022
and 0021up or down. Setting the side air vents
0002
Side window defroster vent
0003 Side air vent
0022 Control for side air vent
X To open/close: turn thumbwheel 0022to the
left or right. 142
Setting the air ventsClimate control

Winter driving
Important safety notes G
WARNING
If you shift dow nonaslippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open
a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Observe the notes in the "Winter operation"
section (Y page 316).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 316).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine
braking on a slippery road surface. Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X
Shift the transmission to position N.
i For more information on driving with
snow chains, see (Y page 317).
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are
displayed after a short delay.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges. The
vehicle could skid if you fail to adapty our
driving style. Always adapt your driving style
and drive at a speed to suit the prevailing
weather conditions.
You should pay special attention to road
conditions when temperatures are around
freezing point. Driving systems
Cruise control
Important safety notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must select shift range
1,
2or 3in good time. By doing so, you will
make use of the braking effect of the engine.
This relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly.
Use cruise control only if road and traffic
conditions make it appropriate to maintain a
steady speed for a prolonged period. You can Driving systems
171Driving and parking Z

Display messages Possible causes/consequences and
0001 Solutions
001E
Front Left
Malfunction
Service
Required or
Front Right Malfunction
Service Required SRS has malfunctioned at the front on the left or right. The
001E
warning lamp also lights up in the instrumen tcluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 001E
Rear Left
Malfunction
Service
Required or
Rear Right Malfunction
Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctione dat the rear on the left or right. The 001E
warning lamp also lights up in the instrument cluster.
X Visi taqualified specialist workshop. 001E
Rear Center
Malfunction
Service Required G
WARNING
The air bags or Emergency Tensioning Devices may either be
triggered unintentionally or, in the event of an accident, may not
be triggered.
There is an increased risk of injury.
SRS has malfunctioned at the rear center. The 001Ewarning lamp
also lights up in the instrument cluster.
X Visit a qualified specialist workshop. 001E
Left Side Curtain
Airbag Malfunction
Service
Required or
Right Side Curtain
Airbag Malfunction
Service Required There is a malfunction in the left-hand or right-hand window
curtain air bag.
The 001E warning lamp also lights up in the instrument cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. Display messages
227On-board computer and displays Z

Rolle
rsunblinds on the rear side
windows
! Always guide the roller sunblind by hand.
Do not let it snap back suddenly as this
would damage the automatic roller
mechanism.
! Do not drive the vehicle with the roller
sunblind hooked in and the side windows
opened simultaneously. The roller sunblind
can jump out of the retainers and spring
back suddenly whe ndriving at high speeds,
e.g. when driving on the freeway.T his could
damage the inertia reel. Therefore, either
close the side window or retract the roller
sunblind before driving at high speeds. X
To extend: pull the roller sunblind out by
tab 0002and hook it onto retainers 0003at the
top of the window. Rear window roller sunblind (Sedan)
Important safety notes G
WARNING
When extending or retracting, parts of the
body could become trapped within the sweep
of the roller sunblind. There is a risk of injury.
When extending or retracting, make sure that
no one has any parts of the body within the
sweep of the roller sunblind. If someone
becomes trapped, briefly press the button
again. The opening or closing procedure will
be stopped. !
Make sure that the roller sunblind can
move freely. Otherwise, the roller sunblind
or other objects could be damaged.
Extending/retracting the roller
sunblind X
Turn the SmartKey to position 2in the
ignition lock (Y page 147).
X To extend or retract: briefly press
button 0002.
The roller sunblind fully extends or fully
retracts.
X To stop: briefly press button 0002again.
The roller sunblind stops briefly and moves
back into the out-of-use position. Ashtray
Front ashtray !
The stowage space under the ashtray is
not heat resistant. Before placing lit
cigarettes in the ashtray, make sure that
the ashtray is properly engaged. Otherwise,
the stowage space could be damaged.
i You can remove the ashtray insert and
use the resulting compartmentf or
stowage. Features
269Stowage and features Z

H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible
manner.
! Do not park the vehicle for an extended
period straigh tafter cleaning it, particularly
after having cleaned the wheels with wheel
cleaner. Wheel cleaners coul dcause
increased corrosio nofthe brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after
cleaning. Braking heats the brake discs and
the brake pads/linings, thus drying them.
The vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents
recommended and approved by Mercedes-
Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes
automatically in certain situations. To
prevent damage to the vehicle, deactivate
DISTRONIC PLUS and the HOLD function in
the following or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts. !
Make sure that the automatic
transmission is in position Nwhen washing
your vehicle in a tow-through car wash. The
vehicle could be damaged if the
transmission is in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0.
Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the
windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all
countries concerned.
X
Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork. 292
CareMaintenance and care

Do not use these care products in the su
nor
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to repair slight damage to
the paintwork quickly and provisionally.
Matte finish care If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to
incorrect care.
These notes also apply to light alloy wheels
with a clear matte finish.
! Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! The following may cause the paint to
become shiny and thus reduce the matte
effect:
R Vigorous rubbing with unsuitable
materials.
R Frequent use of car washes.
R Washing the vehicle in direct sunlight.
! Never use paint cleaner, buffing or
polishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable
surface damage (shiny, spotted areas).
Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products. Cleaning the windows G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Only fold the windshield wipers away from
the windshield when vertical. Otherwise,
you will damage the hood.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing
solvents to clean the inside of the windows.
Do not touch the insides of the windows
with hard objects, e.g. an ice scraper or
ring. There is otherwise a risk of damaging
the windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain
circumstances prevent water from draining
away.T his can lead to corrosion damage
and damage to electronic components.
X Cleant he inside and outside of the
windows with a damp cloth and a cleaning
product that is recommended and
approved by Mercedes-Benz.
Cleaning wiper blades G
WARNING
You could become trapped by the windshield
wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades. 294
CareMaintenance and care

R
Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jumper cables are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jumper cables are connected to the battery.
R the jumper cables cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Apply the parking brake firmly.
X Move the selector lever to position P.
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood. Position number
0020identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Slide cover 0002of positive terminal 0003in the direction of the arrow.
X Connect positive terminal 0003on your vehicle to positive terminal 0022of donor battery 0020
using the jumper cable, beginning with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal 0021of donor battery 0020to ground point 001Fof your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle 0020first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First, remove the jumper cables from ground point 001Fand negative terminal 0021, then from
positive clamp 0003and positive terminal 0022. Begin each time at the contacts on your own
vehicle first. Jump-starting
307Breakdown assistance Z