2014 MERCEDES-BENZ C-CLASS SALOON ignition

With the Start/Stop button:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
Engaging drive position D X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission position and drive pro-
gram display
! If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S. :
Status symbol drive program
; Transmission position
= Gear The current transmission position and drive
program appear in the multifunction display.
The arrows in the transmission position dis-
play show how and into which transmission
positions you can change using the DIRECT
SELECT lever. Transmission positions
B Park position
This prevents the vehicle from roll-
ing away when stopped.
Do not shift the transmission into
position P(Y page 193) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. In order to secure
the vehicle, always engage the
electric parking brake in addition to
the parking lock.
The automatic transmission shifts
to Pautomatically if you:
R remove the key
R switch off the engine when in R
or Dand open one of the front
doors
In the event of a malfunction of the vehicle's electronics, the transmis-sion may be locked in position P.
Have the vehicle electronics
checked immediately at a qualified
specialist workshop. C Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. Automatic transmission
195Driving and parking Z

This also applies if cruise control,
DISTRONIC PLUS or SPEEDTRONIC are
activated.
AGILITY SELECT switch
Use the AGILITY SELECT switch to change the drive program. Depending on the drive pro-
gram selected, the following vehicle charac-
teristics will change:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering
R the availability of the ECO start/stop func-
tion (Y page 186)
R the climate control settings
- THERMATIC (Y page 153)
- THERMOTRONIC (Y page 156)
R the rear window heating operation period
(Y page 164)
R the performance of the seat heating
(Y page 123)
If the ignition is switched off for less than four hours, the previously selected drive program
is activated when the engine is next started. If
the ignition is switched off for more than four hours, drive program Cis activated when the
engine is next started. X
Push AGILITY SELECT switch :up or down
until the desired drive program is selected. The selected drive program appears in the
multifunction display. After five seconds the display goes out and the status icon of
the selected drive program appears.
In addition, the current drive program set-
tings are displayed in the Audio 20/
COMAND Online display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus Extremely sporty driving
characteristics
S
Sport Sporty driving character-
istics
C
Comfort Comfortable and econom-
ical driving characteristics E
Eco Particularly economical
driving characteristics
Additional information for drive programs
(Y page 197).
Using the steering wheel gearshift paddles,
you can temporarily change gear yourself.
Further information on the manual drive pro-
gram (Y page 198). Drive programs
Drive program I (Individual) In drive program
Ithe following properties of
the drive program can be selected:
R the drive (engine and transmission man-
agement)
R the suspension
R the steering
To permanently select the gears in the drive
program Iusing the steering wheel paddles,
select the permanent manual gearshift pro-
gram.
Information about the selection of drive pro-
gram Iwith COMAND Online or Audio 20 can
be found in the Digital Owner's Manual. Automatic transmission
197Driving and parking Z

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Problems with hybrid operation (Y
page 282).Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear
axles are constantly driven.
! Performance tests may only be carried
out on a two-axle roller dynamometer. Oth-
erwise, the braking system or the transfer
case could be damaged. Contact a qualified
specialist workshop for more information
on performance tests.
! Since ESP ®
engages automatically, the
ignition must be switched off (the key or
Start/Stop button must be in position 0or
1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged. !
Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel 200
RefuellingDriving and parking

vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist
workshop and have the fuel tank and fuel
lines drained completely. !
Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the diesel injec-
tion system could otherwise be blocked by
particles from the fuel can.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 468). Refuelling
General notes Observe the important safety notes
(Y
page 200).
If you unlock/lock the vehicle from the out-
side, the fuel filler flap also unlocks/locks.
The position of the 8fuel filler cap is dis-
played in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Refuelling
201Driving and parking Z

Opening the fuel filler flap
:
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type to be refuelled
X Switch off the engine.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start-func-
tion or KEYLESS ‑GO
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out.
Vehicles with a diesel engine: the filler neck is designed for refuelling at diesel filling pumps. Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the
vehicle. 202
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
X Open the driver's door.
The on-board electronics now have status 0. This is the same as
the key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 181).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 181).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Refuelling
203Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 91).
or
X Unlock the vehicle using the emergency key element
(Y page 93). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue ®
. Topping up AdBlue ®
is part of the maintenance work.
When the supply of AdBlue ®
is down to
approximately 3.0 litres, the Refill
Refill
AdBlue See Owner's Manual AdBlue See Owner's Manual message is
shown in the multifunction display.
When the AdBlue ®
supply drops to a mini-
mum, the Refill
Refill AdBlue
AdBlueNo
No start
start in
inX
X
km
km message is shown in the multifunction dis-
play.
If you drive the vehicle faster than 15 km/h,
the Refill AdBlue See Owner's Manual Refill AdBlue See Owner's Manual
message goes out after approximately one
minute.
If the Refill AdBlue No start in X km Refill AdBlue No start in X km
message is shown in the multifunction dis-
play, you can still drive the vehicle over the
distance shown. If the AdBlue ®
is not topped
up, you will subsequently be unable to
start the engine. If the Refill AdBlue
Refill AdBlue
Start not possible
Start not possible message appears in
the multifunction display and the engine does
not start, you must top up AdBlue ®
. X
Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i You can also have the AdBlue ®
tank refil-
led at a qualified specialist workshop.
Before driving your vehicle outside Europe,
have the AdBlue ®
supply checked at a quali-
fied specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service Centre.
Important notes on the refilling proce-
dure AdBlue
®
is a water-soluble fluid for the
exhaust gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts
of ammonia vapour may be released.
Ammonia vapours have a pungent odour and
are particularly irritating to the skin, to
mucous membranes and to the eyes. You may experience a burning sensation in your eyes, 204
RefuellingDriving and parking

X
Switch the ignition off.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn blue AdBlue ®
filler cap ;anti-clock-
wise and remove it.
AdBlue ®
filler cap ;is secured with a plas-
tic strip.
i The fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
AdBlue ®
refill canisters !
Do not tighten the disposable hose with
too much force. The disposable hose may
otherwise be destroyed. X
Unscrew the cap from the opening on top of
AdBlue ®
refill canister ;.
X Place disposable hose :on the opening of
AdBlue ®
refill canister ;and screw it on
clockwise until hand-tight. Disposable hose
:remains closed until
you fasten disposable hose :to the
AdBlue ®
filler neck of the vehicle.
X Place disposable hose :on the filler neck
on the vehicle and screw it on clockwise
until hand-tight. When you feel resistance,
disposable hose :is sufficiently secured.
X Lift up and tip AdBlue ®
refill canister ;.
Filling stops when the AdBlue ®
tank is com-
pletely filled. Do not fill the AdBlue ®
tank
any further. AdBlue ®
refill canister ;can
be removed when it has been only partially emptied.
X Turn disposable hose :on the filler neck
of the vehicle anti-clockwise and remove it.
X Turn disposable hose :on the opening of
AdBlue ®
refill canister ;anti-clockwise
and remove it.
X Reseal AdBlue ®
refill canister ;with the
cap.
AdBlue ®
refill canisters are available at many
filling stations or at a Mercedes-Benz Service
Centre. AdBlue ®
refill canisters are often sold
with a filler hose. A filler hose that does not
exactly fit the vehicle's AdBlue ®
tank offers
no protection against overfilling. AdBlue ®
may leak out as a result of overfilling.
Mercedes-Benz offers a special disposable
hose with overfill protection. You can obtain
this from any Mercedes-Benz Service Centre.
AdBlue ®
is available in a variety of containers
and receptacles. Only use the disposable
hose with the Mercedes-Benz AdBlue ®
refill
canisters.
AdBlue ®
refill bottle !
Screw on the AdBlue ®
refill bottle only
hand-tight. It may otherwise be destroyed. 206
RefuellingDriving and parking