2014 MERCEDES-BENZ C-CLASS SALOON remote control

Automatic transmission emer-
gency running mode
.........................200
Auxiliary heating/ventilation
Important safety notes .................. 172
Problem (display message) ............ 177
Remote control .............................. 173
Setting the departure time ............. 175
Switching on/off (on the centre
console) ......................................... 173
Axle load, permissible (trailer tow-
ing) ...................................................... 480 B
Bag hook ............................................ 374
Ball coupling
Folding in ....................................... 286
Folding out ..................................... 285
BAS (Brake Assist System) ................. 75
BAS PLUS with Cross-Traffic Assist (Brake Assist PLUS with Cross-
Traffic Assist)
Function/notes ................................ 75
Important safety notes .................... 76
Battery (high-voltage)
see High-voltage battery
Battery (key)
Checking .......................................... 94
Important safety notes .................... 93
Replacing ......................................... 94
Battery (vehicle)
Charging ........................................ 416
Display message ............................ 334
Important safety notes .................. 412
Jump starting ................................. 418
Belt
see Seat belts
Belt tensioner
Activation ......................................... 60
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 309
Display message ............................ 339
Notes/function .............................. 259
Trailer towing ................................. 261
see Active Blind Spot Assist
BlueTEC (AdBlue ®
) ............................ .472 BlueTEC
®
Topping up AdBlue ®
....................... 204
Bonnet
Active bonnet (pedestrian protec-tion) ............................................... 390
Closing .......................................... .392
Display message ............................ 347
Important safety notes .................. 390
Opening ......................................... 391
Boot
Emergency release ........................ 105
Important safety notes .................. 101
Locking separately ......................... 105
Opening/closing (automatically
from inside) ................................... 104
Opening/closing (automatically
from outside) ................................. 102
Opening/closing (from the out-
side, HANDS-FREE ACCESS) .......... 103
Opening/closing (manually from
outside) ......................................... 102
Boot lid
Display message ............................ 347
Obstacle recognition ..................... .101
Opening dimensions ..................... .476
Opening/closing ............................ 101
Boot load (maximum) ........................ 476
Box (boot) .......................................... .374
Brake
EBD ................................................. .82
Brake Assist
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 322
Notes ............................................. 475
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Adaptive ........................................... 80
Display message ............................ 330
Brake pedal
Pedal resistance/pedal travel .......... 44
Brakes
ABS .................................................. 74
Adaptive Brake Assist ...................... 79 6
Index

Controlling automatically ..............
.159
Convenience opening/closing
(air-recirculation mode) ................. 165
Cooling with air dehumidification .. 157
Demisting the windows .................. 163
Demisting the windscreen ............. 163
ECO start/stop function ................ 155
ECO start/stop function
(THERMATIC) ................................. 152
Hybrid vehicle (THERMOTRONIC ).. 155
Hybrid vehicles (THERMATIC )........ 152
Important safety notes .................. 150
Indicator lamp ................................ 159
Information about using
THERMATIC automatic climate
control ........................................... 152
Information on using
THERMOTRONIC automatic cli-
mate control .................................. 155
Ionisation ....................................... 169
Overview of systems ...................... 150
Perfume atomizer .......................... 167
Pre-entry climate control ............... 169
Problem with the rear window
heating .......................................... 165
Problems with cooling with air
dehumidification ............................ 159
Rear control panel ......................... 154
Remote activation of heating/
ventilation systems ........................ 171
Setting the air distribution ............. 161
Setting the air vents ...................... 177
Setting the airflow ......................... 162
Setting the climate mod e............... 160
Setting the temperature ................ 160
Switching air-recirculation mode
on/of f............................................ 165
Switching on/of f........................... 156
Switching residual heat on/off ...... 166
Switching the rear window heat-
ing on/of f...................................... 164
Switching the synchronisation
function on and off ........................ 162
THERMATIC automatic climate
control (2-zone) ............................. 151
THERMOTRONIC (3-zone) auto-
matic climate control ..................... 154 Cockpit
Overview .......................................... 32
Collapsible emergency spare
wheel
see Emergency spare wheel
COLLISION PREVENTION ASSIST
PLUS
Activating/deactivating ................. 308
Display message ............................ 322
Operation/note s.............................. 77
COMAND display
Cleaning ......................................... 402
Combination switch .......................... 137
Consumption statistics (on-board
computer) .......................................... 299
Convenience box ............................... 374
Convenience closing feature ............ 107
Convenience opening feature .......... 107
Convenience opening/closing (air-
recirculation mode) ........................... 165
Coolant (engine)
Checking the level ......................... 393
Display message ............................ 333
Important safety notes .................. 475
Temperature display in the instru-
ment cluster .................................. 293
Temperature display in the on-
board computer ............................. 307
Warning lamp ................................. 360
Cooling
see Climate control
Copyright ............................................. 29
Cornering light function
Display message ............................ 329
Function/note s............................. 138
Crash-responsive emergency light-
ing ....................................................... 141
Crosswind Assist ................................. 82
Cruise control
Cruise control lever ....................... 216
Deactivating ................................... 218
Display message ............................ 342
Driving system ............................... 216
Important safety notes .................. 216
LIM indicator lamp ......................... 216
Selecting ........................................ 217
Setting a speed .............................. 218 8
Index

Setting the airflow ......................... 162
Setting the temperature ................ 160
Rear foglamp
Display message ............................ 331
Switching on/of f........................... 135
Rear lamps
see Lights
Rear seat
Display message ............................ 347
Rear seat (folding the backrest for-
wards/back) ...................................... 372
Rear window blind ............................ 379
Rear window heating
Problem (fault) ............................... 165
Switching on/of f........................... 164
Rear-compartment seat belt sta-
tus indicator ........................................ 50
Rear-view mirror
Anti-dazzle mode (automatic) ........ 129
Dipping (manual) ........................... 127
Recuperation display ........................ 298
Refuelling
Fuel gaug e....................................... 34
Important safety notes .................. 200
Refuelling process ......................... 201
see Fuel
Remote control
Auxiliary heating/ventilation .......... 173
Changing the batteries (auxiliary
heating) ......................................... 175
Replacing bulbs
General notes ................................ 141
Important safety notes .................. 142
Overview of bulb types .................. 142
Removing/replacing the cover
(front wheel arch) .......................... 143
Replacing the battery (auxiliary
heating remote control) .................... 175
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 335
Warning lamp ................................. 360
Residual heat (climate control) ........ 166
Restraint system
Display message ............................ 325
Introduction ..................................... 44 Warning lamp ................................. 359
Warning lamp (function) ................... 45
Rev counter ........................................ 293
Reverse gear
Engaging (manual transmission) .... 191
Reversing camera
Cleaning instructions ..................... 401
Function/note s............................. 244
Switching on/of f........................... 245
Reversing feature
Panorama sliding sunroof .............. 111
Roller sunblind s............................. 113
Side windows ................................. 106
Sliding sunroof ............................... 111
Reversing function
Boot lid .......................................... 101
Reversing lamp
Changing bulbs .............................. 144
Reversing lamp (display message) .. 331
Roller sunblind
Panorama sliding sunroof .............. 113
Rear window .................................. 379
Roller sunblinds (panorama sliding
sunroof)
Operating ....................................... 114
Roof carrier ........................................ 376
Roof lining and carpets (cleaning
instructions) ...................................... 404
Roof load (maximum) ........................ 476 S
Safety Automatic front-passenger front
airbag deactivation system .............. 54
Child restraint systems .................... 64
Children in the vehicle ..................... 63
see Operating safety
Safety notes
Hybrid vehicles ................................ 42
Safety system
see Driving safety systems
Seat belt
Centre rear-compartment sea t........ 49
Correct usage .................................. 48
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 50 18
Index

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double-lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 85).
All countries: G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key on the parcel shelf or in
the boot. Otherwise, the key may not be
detected, e.g. when starting the engine using
the Start/Stop button. 90
KeyOpening and closing

A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving
R when the external door handles are
touched
R during convenience closing Key functions
:
& Locks the vehicle
; F Opens/closes the boot lid
= % Unlocks the vehicle
X To unlock centrally: press button=.
If you do not open the vehicle within
approximately 40 second s of unlocking:
R the vehicle is locked again
R protection against theft is reactivated.
X To lock centrally: press button:.
The key centrally locks/unlocks:
R the doors
R the boot lid
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible signal can be activated and deactivated via
COMAND Online or Audio 20 (see the sepa-
rate operating instructions). When the locator lighting is activated via
COMAND Online or Audio 20, it lights up
when it is dark after the vehicle is unlocked
with the remote control (see the separate
operating instructions).
X To open the boot lid automatically from
outside the vehicle: press and hold but-
ton ;until the boot lid opens.
X To open the boot lid automatically from
outside the vehicle: if the key is located in
the immediate vicinity of the vehicle: press
the F button on the key.
You can release the button as soon as the
boot lid starts to close. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key
in the vehicle.
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the key with you. You can combine the KEY-
LESS-GO functions with the functions of a
conventional key. Unlock the vehicle by using KEYLESS-GO, for instance, and lock it using
the & button on the key.
The driver's door and the door at which the
handle is used, must both be closed. The key
must be outside the vehicle. When locking or unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than 1 m.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving Key
91Opening and closing Z

Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock
or unlock the vehicle
using the key. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Unlock (Y page 98) or lock (Y page 100) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 98) or lock (Y page 100) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 98) or lock (Y page 100) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 91). The key battery is discharged or nearly discharged.
X Check the key battery (Y page 94) and replace it if necessary
(Y page 94).
If this does not work: X Unlock (Y page 98) or lock (Y page 100) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 98) or lock (Y page 100) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 98) or lock (Y page 100) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. Key
95Opening and closing Z

Problems with the pre-entry climate control
Problem
Possible causes/consequences and
M
MSolutions The pre-entry climate
control cannot be
switched on or has
switched itself off. The charge status of the high-voltage battery is under the specified
minimum charge status.
X Start the engine when the vehicle is at a standstill.
The internal combustion engine drives the electric motor. The
electric motor is operating as an alternator. The high-voltage
battery is charging.
Further information on charging the high-voltage battery
(Y page 416). The pre-entry climate control was started more than twice when
the engine was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to switch the pre-entry climate control on. The difference between the interior temperature and the desired
temperature is too small.
X Increase the difference between the interior temperature and
the desired temperature. Remote activation of heating and ven-
tilation system
General notes Remote activation is only available on vehi-
cles with the BlueEFFICIENCY package.
The driver's and front-passenger seat areas
can also be heated or ventilated when the
engine is switched off.
The starter battery must be sufficiently
charged before remote activation can be
switched on.
When the vehicle is heated, the following
functions are activated:
R seat heating
R rear window heating
R exterior mirror heating
When the vehicle is ventilated, the following
functions are activated:
R blower
R seat ventilation If you have activated ionisation using Audio
20/COMAND Online (see separate operating
instructions), it is activated together with the
remote activation function.
Activating/deactivating the remote
activation function X
To switch on remote activation: push the
climate control symbol button on the key.
The air-conditioning functions are switched on, for up to 10 minutes for heating and up
to 120 minutes for ventilation.
Remote activation switches off automatically if:
R the ignition is switched on, or
R the engine is started
Seat heating (heating), seat ventilation (ven-
tilation) and ionisation remain switched on
after starting the engine. Operating the climate control system
171Climate control Z

Problems with remote activation
Problem
Possible causes/consequences and
M
MSolutions Remote activation can-
not be switched on or
has switched itself off. Remote activation was started more than three times when the
engine was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to switch remote activation on. The starter battery is not sufficiently charged.
X Charge the starter battery.
X Try again to switch remote activation on. Auxiliary heating
Important safety notes G
DANGER
If the exhaust pipe is blocked or sufficient
ventilation is not possible, toxic exhaust
fumes can enter the vehicle, especially car-
bon monoxide. This is the case, e.g. in
enclosed spaces, or if the vehicle is stuck in
snow. There is a risk of fatal injuries.
You should switch off the auxiliary heating in
enclosed spaces which do not have an extrac- tion system, e.g. a garage. If the vehicle is
stuck in snow and you must leave the auxiliary
heating running, keep the exhaust pipe and
the area around the vehicle clear of snow. To guarantee a sufficient supply of fresh air, open
a window on the side of the vehicle away from the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire. When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
The auxiliary heating is fitted under the front
wing on the right-hand side of the vehicle. The emissions outlet is found behind the front
wheel on the right hand side of the vehicle.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
Switch the auxiliary heating on regularly once a month for about ten minutes.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature. This
occurs without using the heat of the running
engine. The auxiliary heating is operated
directly using the vehicle's fuel. For this rea-
son, the tank content must be at least at
reserve fuel level to ensure that the auxiliary
heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux- 172
Operating the climate control systemClimate control