2014 MERCEDES-BENZ C-CLASS ESTATE tailgate

All vehicles:
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 87). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the key or KEYLESS-GO, use the emergency key
element.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 97).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 93).
Vehicles with KEYLESS-GO:
X Insert the tip of the emergency key element
into the slit on the cover of the driver's door lock and turn it until the cover is released. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked. On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key.
X Make sure that the doors and the tailgate
are locked.
X Hold the cover over the lock of the driver's
door with the thicker end towards the frontof the vehicle and press to secure. Then
make sure that the slit of the cover is hor-
izontal.
Vehicles without KEYLESS-GO: X
Insert the emergency key element into
opening :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency
key as straight as possible away from the
vehicle until it releases.
X Release the door handle. 100
DoorsOpening and closing

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 93).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
All vehicles:
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions on the tailgate can
be found in the "Vehicle data" section
(Y page 478).
i You can limit the opening angle of the
tailgate (Y page 105).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 370). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea-
ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate when automatically opening, this procedure
is stopped. If a solid object blocks or restrictsthe tailgate when automatically closing, the
boot lid automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open-
ing and closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. Luggage compartment
101Opening and closing
Z

If someone is trapped:
R press the Fbutton on the key, or
R press the remote operating switch on the
driver’s door, or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate.
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Opening/closing from the outside
Opening X
Press the Fbutton on the key.
or X Pull handle :.
The tailgate opens.
Closing X
Pull the tailgate down using recess :and
push it closed.
X If necessary, lock the vehicle with the &
button on the key or with KEYLESS-GO
(Y page 91). Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 478).
Opening You can open the tailgate automatically with
the key or the handle in the tailgate.102
Luggage compartmentOpening and closing

X
Press and hold the Fbutton on the key
until the tailgate opens.
or X When the tailgate is unlocked, pull the han-
dle and let it go again immediately.
Closing X
If the key is located in the immediate vicin-
ity of the vehicle: press the Fbutton on
the key.
You can release the button as soon as the
tailgate starts to close.
or X
Press closing button :on the tailgate.
Vehicles with remote tailgate closing fea- ture and KEYLESS-GO: when the driver's
door is closed you can simultaneously close
the tailgate and lock the vehicle. The KEY-
LESS-GO key must be in the rear detection
range of the vehicle.
X Press locking button ;on the tailgate.
If KEYLESS-GO detects a key outside the
vehicle, the tailgate closes and the vehicle
is locked.
If KEYLESS-GO detects a key in the luggage
compartment, the tailgate is unlocked again
after it is closed.
If KEYLESS-GO detects a second key outside
the vehicle, the tailgate remains locked. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the unin-
tentional opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 maway
from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the tailgate or
stop the procedure without using your hands. This is useful if you have your hands full. To do
this, make a kicking movement under the
bumper with your foot.
Observe the following points:
R Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance, e.g. on ice. Luggage compartment
103Opening and closing Z

R
Always ensure that you only make a kicking
movement within the detection range of
sensors :.
R Stand at least 30 cm away from the rear
area while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HANDS-
FREE ACCESS could be triggered. The tail-
gate could thus be opened or closed unin-
tentionally, for example, if you:
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key about
your person in such situations. This will
prevent the unintentional opening/closing
of the tailgate.
R Dirt caused by road salt around sensors :
may restrict functionality.
R Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. Operation X
To open/close: kick into sensor detection
range :under the bumper with your leg.
You will hear two warning tones while the
tailgate is opening or closing.
X If the tailgate does not open after sev-
eral attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close.
Repeat the kicking movement more quickly if
this occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection
range :under the bumper, or
R pull the handle on the outside of the tail-
gate, or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will open
If the tailgate opening procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will close 104
Luggage compartmentOpening and closing

Opening/closing automatically from
the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 478). Opening and closing You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked.
X To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: press remote operating switch
for tailgate :until the tailgate is com-
pletely closed. Limiting the opening angle of the tail-
gate
Important safety notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise be damaged. Ideally, set the opening angleoutside.
Priming You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 20 cm
before the stop.
X To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
(Y page 102)i n the tailgate or pull the han-
dle on the outside of the tailgate again.
X To stop the opening procedure at the
desired position: press the closing button Luggage compartment
105Opening and closing Z

(Y
page 102) in the tailgate or pull the han-
dle on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until you hear a short tone.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Switching off X
Press and hold the closing button
(Y page 102) in the tailgate until you hear
two short tones.
X Press and hold the closing button
(Y page 102) in the tailgate until you hear
two short tones. Emergency release
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 478).
Use the emergency key element if the tailgate can no longer be unlocked:
R using the key
R using HANDS-FREE ACCESS
R using the remote operating switch in the
door control panel Opening X
Remove luggage compartment cover
(Y page 376).
X Fold the rear seat backrest forwards
(Y page 374).
X Take the emergency key element out of the
key (Y page 93).
X Insert emergency key element ;into
opening :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key.
i When you lock the vehicle (Y
page 100),
the luggage compartment is also locked. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury. 106
Side windowsOpening and closing

Turn signals
X
Remove the cover in the front wheel arch
(Y page 143).
X Turn housing cover :anti-clockwise and
pull it out.
X Turn bulb holder ;anti-clockwise, unlock
it and pull it out.
X Take the bulb out of bulb holder ;.
X Insert the new bulb into bulb holder ;.
X Insert bulb holder ;into the lamp and turn
it clockwise.
X Align housing cover :and turn it clock-
wise until it engages.
X Replace the cover in the front wheel arch
(Y page 143). Replacing the rear bulbs
Opening and closing the side trim pan-
els Example: right-hand side trim panel You must open the side trim panel in the lug-
gage compartment before you can replace
the bulbs in the tail lamps.
X To open: release right or left side trim
panel :at the top and fold it down in the
direction of the arrow.
X To close: insert side panel :.
Tail lamps Replacing turn signal bulbs (halogen
headlamps)
X Switch off the lights.
X Open the luggage compartment.
X Open the side trim panel (Y page 144). X
Turn bulb holder :anti-clockwise and pull
it out.
X Turn bulb anti-clockwise, applying slight
pressure, and remove it from the bulb
holder :.
X Insert the new bulb into bulb holder :and
turn it clockwise.
X Insert bulb holder :into the lamp and turn
it clockwise.
X Close the side trim panel (Y page 144).
Changing the reversing lamp
Due to their location, have the bulbs in the
reversing lamp in the tailgate changed at a
qualified specialist workshop. X Switch off the lights.
X Open the tailgate. 144
Replacing bulbsLights and
windscreen wipers