malfunction diagnosis can be started, the
Request for vehicle diagnosis received
.Start vehicle diagnosis? message appears in the display.
X
Confirm the message with Yes .
X When the Vehicle Diagnosi sPlease start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page137).
X When the Please follow the instructions received by phone and
move your vehicle to
asafe position. message appears, follow the
customer service representative's
instructions.
The message in the display disappears.
If you select Cancel ,t
he vehicl eremote
malfunction diagnosis is canceled
completely.
The vehicl eoperating state check begins.
You wills ee theVehicle diagnosis activated. message.
When the diagnosis is completed, the Sendvehicle diagnostics data//(Voice
connection may be//interrupted
during data transfer) message appears.
The vehicl edata can now be sent to the
Customer Assistance center.
X Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
You wills ee theVehicle Diagnosis: Transferring data... message.
The vehicl edata is sent to the Customer
Assistance center.
Depending on whatt he customer service
representative agreed with you, the voice
connection is re-established after the transfer
is complete. If necessary, you will be
contacted at alater time by another means,
e.g. by e-mail or phone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistancec enter. Ifaservice is overdue, the COMAND display shows
amessage
about various special offer satyour
workshop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc.Ifa pplicable, you will receive
information on special offer sinthe e-mail.
Information on the data stored in the vehicle
(Y page 26).
Information on Roadside Assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memor
ycard must
be inserted int othe COMAND system. If no
SD memor ycard is inserted, you must insert
the card int othe card slot on the COMAND
system before saving.
Ar oute can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once aroute has been received by the
navigation system, you will see the has been saved to memory card.
Do you want to start route
guidance? message in the COMAND display.
The route is saved to the SD memory card.
X To startr outeguidance: selectYes .
An overview of the route is shown in the
display.
i If you select No ,t
he saved route can be
called up later via the navigation menu.
X Select Start .
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the
separate COMAND Operating Instructions. 272
FeaturesStowage and features
