2014 LINCOLN NAVIGATOR reset

When you select: You can:
Text Message1Enables you to send, download and delete
text messages.
Phone Settings
1Allows you to view your phone’s status, set
ring tones, select your message notification,
change phone book entries and automatically
download your cellular phone among other
features.
SYNC Services
3Access the SYNC services portal where you
can request various types of information,
traffic reports and directions.
911 Assist
4Place an emergency call to a 911 operator for
you after an accident (if the feature is used
properly).
Vehicle Health
Report
3Create and receive a diagnostic report card on
your vehicle.
Mobile Apps
3Interact with SYNC-capable mobile
applications on your smartphone.
System SettingsAccess Bluetooth Devices menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts,
languages, defaults, master reset, install
application and system information).
Exit Phone MenuExit the phone menu by pressing OK.
1This is a phone-dependent feature.
2This is a phone-dependent and speed-dependent feature.
3If equipped, United States only.
4If equipped, United States and Canada only.
Text Messaging
Note:This is a phone-dependent feature.
SYNC allows you to receive, send, download and delete text messages.
The system can also read incoming text messages to you so that you do
not have to take your eyes off the road.
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System Settings
System Settings provide access to your Bluetooth Devices and
Advanced menu features. Use the arrow buttons to scroll through the
menu options.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as primary as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
Bluetooth Devices Menu Options
This menu allows you to add, connect, delete, set a phone as primary,
and turn Bluetooth on or off.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
Add Bluetooth Device*SeeUsing SYNC with your phoneearlier in this
chapter for pairing instructions.
Connect Bluetooth
DeviceConnect a previously paired Bluetooth-enabled
phone.
1. Press OK to select and view a list of previously
paired phones.
2. Scroll until the desired device is chosen, then
press OK to connect the phone.
Note:Only one device can be connected at a time.
When another phone is connected, the previous
one is disconnected.
Set Primary PhoneSet a previously paired phone as your primary
phone.
Press OK to select and scroll to select the desired
phone. Press OK to confirm.
Note:SYNC attempts to connect with the primary
phone at every ignition cycle. When a phone is
selected as primary, it appears first in the list and
is marked with an asterisk (*).
Set Bluetooth On/OffTurn the Bluetooth feature on and off.
Press OK and scroll to toggle between On and Off.
When the desired selection is chosen, press OK.
Note:Turning Bluetooth off disconnects all
Bluetooth devices and deactivates all Bluetooth
features.
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If you select: You can:
Delete DeviceDelete a paired phone.
Press OK and scroll to select the device. Press OK
to confirm.
Delete All DevicesDelete all previously paired phones (and all
information originally saved with those phones).
Press OK to select.
ReturnExit the current menu.
*This is a speed-dependent feature.
Advanced Menu Options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
1. Press the phone button to enter the Phone Menu.
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
If you select: You can:
PromptsGet help from SYNC by using questions, helpful
hints or asking you for a specific action. To turn
these prompts on or off:
1. Press OK to select and scroll to select between
on or off.
2. Press OK when the desired selection appears in
the display. SYNC takes you back to the
Advanced menu.
LanguagesChoose between English, Espanol and Francais.
Once selected, all of SYNC’s radio displays and
prompts are in the selected language.
1. Press OK to select and then scroll through the
languages.
2. Press OK when the desired selection appears in
the display. If you change the language setting, the
display indicates that the system is updating. When
complete, SYNC takes you back to the
Advanced menu.
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If you select: You can:
Factory DefaultsReturn to the factory default settings. This
selection does not erase your indexed information
(phonebook, call history, text messages and paired
devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
Master ResetCompletely erase all information stored on SYNC
(phonebook, call history, text messages and paired
devices) and return to the factory default settings.
Press OK to select. The display indicates when
complete and SYNC takes you back to the
Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to confirm.
System InfoAccess the Auto Version number as well as the
FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can further
help your phone with the exchange of text
messages.
ReturnExit the current menu.
SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, United States only): Provides access to
traffic, directions and information such as travel, horoscopes, stock
prices and more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, United States only): Provides a
diagnostic and maintenance report card of your vehicle.
•SYNC AppLink: Allows you to connect to and use certain applications
such as Pandora and Stitcher (if your phone is compatible).
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When you select: You can:
Media SettingsChoose to shuffle or repeat your music and
select your Autoplay settings. Once these
selections are turned on, they remain on until
turned off. Press SEEK to play the previous or
next track.
Note:Some digital media players require both
USB and line in ports to stream data and music
separately. Press OK to select and then scroll to
choose from:
Shuffle
: Press OK to shuffle available media
files in the current playlist.Note:To shuffle
all media tracks, you must select Play All in
the Play Menu and then select Shuffle.
Repeat: Press OK to repeat any song.
Autoplay: Press OK to listen to music which
has already been randomly indexed during
the indexing process.
Mobile AppsInteract with SYNC-capable mobile applications
on your smart phone. SeeSYNC AppLink
earlier in this chapter for more information.
System SettingsAccess Bluetooth Device menu listings (add,
connect, set as primary, on/off, delete) as well
as Advanced menu listings (prompts, languages,
defaults, master reset, install application and
system information).
Note:See System Settings for more information.
Exit Media MenuPress OK to exit the media menu.
Accessing Your Play Menu
This menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device.
1. Make sure that your device is plugged into the USB port and is
turned on.
2. Press AUX and then MENU to enter the Media Menu.
3. Scroll to select the Play Menu and press OK.
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When you select: You can:
TracksSearch for and play a specific track which has
been indexed. SYNC lists your tracks
alphabetically in flat file mode. If there are more
than 255, SYNC automatically organizes them
into alphabetical categories.
Press OK to select. Then scroll to select the
desired track and press OK.
Explore USBExplore all supported digital media on your
media device connected to the USB port.
You can only view media content which is
compatible with SYNC; other files saved are not
visible.
Press OK to select. Then scroll to explore
indexed media on your flash drive.
Similar MusicPlay music similar to what is currently playing
from the USB port. The system uses the
metadata information of each song to compile a
playlist for you.
Press OK to select. The system creates a new
list of similar songs and begins playing. The
metadata tags must be populated for this feature
to include each track.
Note:With certain playing devices, if your
metadata tags are not populated, the tracks
won’t be available in voice recognition, play
menu or similar music. However, if you place
these tracks onto your playing device in “Mass
Storage Device Mode”, they are available in
voice recognition, play menu browsing and
similar music. Unknowns are placed into any
unpopulated metadata tag.
ReturnExit the current menu.
System Settings
System settings provide access to your Bluetooth Devices and
Advanced menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
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Advanced Menu Options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
1. Press AUX and then MENU to access the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Advanced appears.
4. Press OK and then scroll to select from the following:
When you select: You can:
PromptsHave SYNC guide you via questions, helpful
hints or ask you for a specific action.
1. Press OK to select and scroll to select
between on or off.
2. Press OK when the desired selection
appears in the display. SYNC takes you back
to the Advanced menu.
LanguagesChoose from English, Francais and Espanol.
The displays and prompts are in the selected
language.
1. Press OK to select and then scroll through
the languages.
2. Press OK when the desired selection
appears in the display.
3. If you change the language setting, the
display indicates that the system is updating.
When complete, SYNC takes you back to the
Advanced menu.
Factory DefaultsReturn to the factory default settings.
This selection does not erase your indexed
information (phonebook, call history, text
messages and paired devices).
1. Press OK to select and then press OK again
when Restore Defaults? appears in the display.
2. Press OK to confirm.
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When you select: You can:
Master ResetCompletely erase all information stored on
SYNC (all phonebook, call history, text
messages and all paired devices) and return
to the factory default settings.
ApplicationDownload new software applications
(if available) and then load the desired
applications through your USB port. See the
web site for more information.
ReturnExit the current menu.
TROUBLESHOOTING
Your SYNC system is easy to use. However, should questions arise, see
the tables below.
Use the website at any time to check your phone’s compatibility,
register your account and set preferences as well as access a
customer representative via an online chat (during certain hours). Visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for
more information.
Phone issues
Issue Possible
cause(s)Possible solution(s)
Excessive
background noise
during a phone
call.The audio control
settings on your
phone may be
affecting SYNC
performance.Review your phone’s user guide
regarding audio adjustments.
During a call, I
can hear the
other person but
they cannot hear
me.Possible phone
malfunction.Try turning off the device,
resetting the device, removing
the device’s battery, then trying
again.
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