2014 LINCOLN MKZ service

Press to access your home screen.
Depending on your vehicle’s option
package and software, your screens
may vary in appearance from the
descriptions in this section. Your
features may also be limited
depending on your market. Check with
an authorized dealer for availability.
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INFORMATION
Press to select any of the following:
• Services
• Travel Link
• Alerts
• Calendar
• Apps
ENTERTAINMENT
Press to select any of the following:
•AM
•FM
• SIRIUS
•CD
•USB
• BT Stereo
• SD Card
• A/V In
Using the Touch-Sensitive
Controls on Your System
To turn a feature on and off, just touch
the graphic with your finger. To get the
best performance from the
touch-sensitive controls:
• Do not press hard on the controls. They are sensitive to light touch.
• Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic
may affect operation of a nearby
control.
• Make sure your hands are clean and dry.
• Since the touchscreen operates based on the touch of a finger, you
may have trouble using it if you are
wearing gloves.
• Keep metal and other conductive material away from the surface of
the touchscreen as this may cause
electronic interference (for
example, inadvertently turning on
a feature other than the one you
meant to turn on).
Depending on your vehicle and option
package, you may also have these
controls on your bezel:
• Power: Switch the media or climate features off and on.
• VOL: Control the volume of
playing media.
• Fan: Control the speed of the climate system fan.
• Seek and Tune buttons: Use as you normally would in media modes.
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• Eject: Eject a CD from theentertainment system.
• SOURCE: Touch the word
repeatedly to see all available
media modes. The screen does not
change, but you see the media
change in the lower left status bar.
• SOUND: Touch the word to
access the Sound menu where you
can adjust settings such as: Bass,
Treble, Midrange, Balance and
Fade, DSP (Digital Signal
Processing), THX Deep Note
Demo, Occupancy Mode and
Speed Compensated Volume.
(Your vehicle may not have all of
these sound options.)
• Hazard flasher: Switch the hazard flashers off and on.
Cleaning the Touchscreen
Display
Use a clean, soft cloth such as one
used for cleaning glasses. If dirt or
fingerprints are still visible, apply a
small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the
display. Do not use detergent or any
type of solvent to clean the display.
Support
The SYNC support team is available
to help you with any questions you are
not able to answer on your own.
Monday-Saturday, 8:30am-9:00pm
EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call:
1-800-392-3673. In Canada, call: 1-800-565-3673.
Times are subject to change due to
holidays.
Safety
Information
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
• Do not attempt to service or repair the system. See an authorized
dealer.
• Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place
cords and cables out of the way,
so they do not interfere with the
operation of pedals, seats,
compartments or safe driving
abilities.
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MyLincoln Touch™

Potential station issuesAction
Cause
Issues
No action required. This
is a broadcast issue.
This is poor time align-
ment by the radio broad-
caster.
Echo, stutter, skip or
repeat in audio.
Increase or decrease in
audio volume.
No action required. The
reception issue may clear
up as you continue to
drive.
The radio is shifting
between analog and
digital audio.
Sound fading or blending
in and out.
No action required. This
is normal behavior. Wait
until the audio is avail-
able.
The digital multicast is
not available until the HD
Radio broadcast is
decoded. Once decoded,
the audio is available.
There is an audio mute
delay when selecting
HD2 or HD3, multicast
preset or Direct Tune.
No action required. The
station is not available in
your current location.
The previously stored
multicast preset or direct
tune is not available in
your current reception
area.
Cannot access HD2 or
HD3 multicast channel
when recalling a preset
or from a direct tune.
Fill out the station issue
form at website listed
below.
*
Data service issue by the
radio broadcaster.
Text information does
not match currently
playing audio.
Fill out the station issue
form at website listed
below.
*
Data service issue by the
radio broadcaster.
There is no text informa-
tion shown for currently
selected frequency.
No action required. This
is normal behavior.
Pressing Scan
disables
HD2-HD7 channel
search.
HD2-HD7 stations not
found when Scan
is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
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MyLincoln Touch™

Touch Lock if you do not want anyone
to listen to this channel.
Touch Title or Artist to see song and
artists on other stations.
Sirius Satellite Radio Information
Note: Sirius reserves the unrestricted
right to change, rearrange, add or
delete programming including
canceling, moving or adding particular
channels, and its prices, at any time,
with or without notice to you. Ford
Motor Company shall not be
responsible for any such programming
changes.
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Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term that begins
on the date of sale or lease of your
vehicle. See an authorized dealer for
availability. For more information on extended
subscription terms (a service fee is
required), the online media player and
a list of Sirius satellite radio channels,
and other features, please visit
www.siriusxm.com in the United
States, www.sirius.ca in Canada, or
call Sirius at 1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is
published under the eCos License.
Satellite Radio Electronic Serial
Number (ESN)
You need your ESN to activate, modify
or track your satellite radio account.
The ESN is on the System Information
Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, touch the bottom
left corner of the touchscreen. Touch
SIRIUS > Options.
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MyLincoln Touch™

Sirius Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the
antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels,
freeway overpasses, parking garages, dense tree
foliage and thunderstorms can interfere with your
reception.
Terrain
When you pass a ground-based broadcast-
repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate
the interference and the audio system may mute.
Satellite radio signal
interference
Troubleshooting tips
Action
Cause
Radio display
No action required. This
message should disap-
pear shortly.
Radio requires more than
two seconds to produce
audio for the selected
channel.
Acquiring...
If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See an authorized dealer
for service.
There is an internal
module or system failure
present.
Sat Fault/Sirius System
Failure.
Tune to another channel
or choose another preset.
The channel is no longer
available.
Invalid Channel.
Contact Sirius at 1-888-
539-7474 to subscribe to
the channel, or tune to
another channel.
Your subscription does
not include this channel.
Unsubscribed Channel.
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Troubleshooting tipsAction
Cause
Radio display
The signal is blocked.
When you move into an
open area, the signal
should return.
The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.
No Signal.
No action required. The
process may take up to
three minutes.
Update of channel
programming in progress.
Updating.
Contact Sirius at 1-888-
539-7474 to resolve
subscription issues.
Your satellite service is
no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to
turn off the Lock or Skip
function on that station.
All the channels in the
selected category are
either skipped or locked.
None found. Check
Channel Guide.
No action required.
Sirius has updated the
channels available for
your vehicle.
Subscription Updated.
Sirius Satellite Radio Voice
Commands
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If you are listening to Sirius
satellite radio, press the voice
button on the steering wheel
controls. When prompted, say any of
the following commands.
If you are not listening to Sirius
satellite radio, press the voice button
and, after the tone, say "Sirius", then
any of the following commands.
"SIRIUS"
""
"Preset <#>" "SAT"
"SAT preset <#>" "SAT 1"
"SAT 1 Preset <#>" "SAT 2"
"SAT 2 preset <#>" "SAT 3"
"SAT 3 preset <#>"
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MyLincoln Touch™

INFORMATION
A
B
C
D
E
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SYNC Services
A
Sirius Travel Link
B
Alerts
C
Calendar
D
SYNC Applications
E
Under the Information menu, you can
access features such as:
• SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Applications
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If your vehicle is equipped
with Navigation, press the
Information button to
access these features. If your vehicle
is not equipped with Navigation, press
the corner of the touchscreen with the
green tab.
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MyLincoln Touch™

SYNC Services (If Equipped,
United States Only)
Note:SYNC Services requires
activation before use. Visit
www.SYNCMyRide.com to register and
check your eligibility for complimentary
services. Standard phone and message
rates may apply. Subscription may be
required. You must also have the active
SYNC Services Bluetooth-enabled
cellular phone paired and connected
to the system in order to connect to,
and use, SYNC Services. See Phone
(page 385).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make
sure your cellular phone is not blocking
caller ID before using SYNC Services.
Note: The driver is ultimately
responsible for the safe operation of
the vehicle, and therefore, must
evaluate whether it is safe to follow
the suggested directions. Any
navigation features provided are only
an aid. Make your driving decisions
based on your observations of local
conditions and existing traffic
regulations. Do not follow the route
suggestions if doing so would result in
an unsafe or illegal maneuver, if you
would be placed in an unsafe situation,
or if you would be directed into an area
that you consider unsafe. Maps used
by this system may be inaccurate
because of errors, changes in roads,
traffic conditions or driving conditions. Note:
When you connect, the service
uses GPS technology and advanced
vehicle sensors to collect your vehicle's
current location, travel direction and
speed to help provide you with the
directions, traffic reports, or business
searches you request. Further, to
provide the services you request, for
continuous improvement, the service
may collect and record call details and
voice communications. For more
information, see SYNC Services Terms
and Conditions at
www.SYNCMyRide.com. If you do not
want Ford or its service providers to
collect your vehicle travel information
or other information identified in the
Terms and Conditions, do not subscribe
or use the service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology
and comprehensive map and traffic
data, to give you personalized traffic
reports, precise turn-by-turn
directions, business search, news,
sports, weather and more. For a
complete list of services, or to learn
more, please visit
www.SYNCMyRide.com.
Connecting to SYNC Services
Using Voice Commands
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1. Press the voice button.
2. When prompted, say "Services". This initiates an outgoing call to
SYNC Services using your paired
and connected Bluetooth-enabled
cellular phone.
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MyLincoln Touch™