2014 LINCOLN MKZ steering wheel

• A connected Bluetooth-enabledphone must have adequate
network coverage, battery power
and signal strength.
• The vehicle must have battery power and be located in the United
States, Canada or in a territory in
which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or
activate the fuel pump shut-off
(which would trigger 911 Assist);
however, SYNC tries to contact
emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to
connect to, any available previously
paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar message: "SYNC will
attempt to call 911, to cancel the
call, press Cancel on your screen
or press and hold the phone button
on your steering wheel." If you do not cancel the call, and
SYNC makes a successful call, a
pre-recorded message plays for the
911 operator, and then the
occupant(s) in your vehicle is able to
talk with the operator. Be prepared to
provide your name, phone number
and location immediately, because
not all 911 systems are capable of
receiving this information
electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a
crash.
• The vehicle's battery or the SYNC system has no power.
• The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that
your vehicle has been in a crash
involving the deployment of an airbag
or activation of the fuel pump
shut-off. Certain versions or updates
to 911 Assist may also be capable of
electronically or verbally disclosing to
911 operators your vehicle location or
other details about your vehicle or
crash to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not turn the feature on.
402
MyLincoln Touch™

Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions,
regularly inspect your vehicle, and
seek repair for any damage or problem
you suspect. Vehicle Health Report
supplements, but cannot replace,
normal maintenance and vehicle
inspection. Vehicle Health Report only
monitors certain systems
electronically monitored by your
vehicle and will not monitor or report
the status of any other system, (such
as brake lining wear). Failure to
perform scheduled maintenance and
regularly inspect your vehicle may
result in vehicle damage and serious
injury.
Note: This feature is only available in
the United States.
Note: Your Vehicle Health Report
feature requires activation prior to use.
Visit www.SYNCMyRide.com to
register. There is no fee or subscription
associated with Vehicle Health Report,
but you must register to use this
feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle
Health Report Privacy Notice.
Note: In order to allow a break-in
period for your vehicle, you may not be
able to create a Vehicle Health Report
until your vehicle odometer has
reached 200 miles. Note:
Cellular phone and SMS charges
may apply when making a report.
Register for Vehicle Health Report and
set your report preferences at
www.SYNCMyRide.com. After
registering, you can request a Vehicle
Health Report (inside your vehicle).
Return to your account at
www.SYNCMyRide.com to view your
report. You can also choose for SYNC
to remind you automatically to run
reports at specific mileage intervals.
Cellular phone airtime usage may
apply when reporting.
The system allows you to check your
vehicle’s overall health in the form of
a diagnostic report card. The Vehicle
Health Report contains valuable
information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections by your authorized
dealer that still need servicing.
Making a Report
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If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health
Report.
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To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle
health report".
403
MyLincoln Touch™

Manual airflow distribution controls:Floor/Defrost: Distributes
air through the windshield defroster vents, demister vents, floor vents
and rear seat floor vents, and provides outside air to reduce window
fogging. Panel: Distributes air through the instrument panel vents.
Panel/Floor: Distributes air through the instrument panel vents,
demister vents, floor vents and rear seat floor vents. Floor: Distributes
air through the demister vents, floor vents and rear seat floor vents.
Defrost: Touch to clear the windshield of fog and thin ice. Touch again
to return to the previous airflow selection. When switched on, defrost
distributes outside air through the windshield defroster vents and
demister vents to reduce window fogging.
I
Driver settings: Depending on your vehicle and option package, you
may have the following features: Touch the + and - to adjust the
temperature. Touch the heated seat icon to control the heated seat
(if equipped). Touch the cooled seat icon to control the cooled seat
(if equipped). See Seats (page 133). Touch MyTemp to select your
previously pre-set temperature setpoint. Touch and hold MyTemp to
store a new pre-set for temperature setpoint. Touch the heated steering
wheel icon (if equipped) to warm the steering wheel.
J
Note: If your vehicle is equipped with
a wood-trimmed steering wheel, it
does not heat between the 10 o'clock
and 2 o'clock positions.
Climate Control Voice
Commands
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Press the voice button on the
steering wheel controls.
When prompted, say any of
the following commands:
Climate control commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on"
Climate control commands
"Climate temperature <15.5-29.5> degrees"
"Climate temperature <60-85> degrees"
"Help"
There are additional climate control
commands but in order to access
them, you have to say "Climate" first.
When the system is ready to listen,
you may say any of the following
commands:
406
MyLincoln Touch™

POI Icons
Touch this button to select icons to
display on the map. You can select up
to three icons to display on the map
at the same time. Turn these ON or
OFF.
Cancel Route
Touch this button to cancel the active
route.
View/Edit Route
Access these features when a route
is active:
• View Route
• Edit Destination/Waypoints
• Edit Turn List
• Detour
• Edit Route Preferences
• Edit Traffic Preferences
• Cancel Route.
Nokia is the digital map provider for
the navigation application. If you find
map data errors, you may report them
directly to Nokia by going to
http://mapreporter.navteq.com.
Nokia evaluates all reported map
errors and responds with the result of
their investigation by e-mail.Navigation Map Updates
Annual navigation map updates are
available for purchase through your
dealership, by calling
1-800-NAVMAPS (in Mexico, call
01-800-557-5539) or going to
www.navigation.com/ford. You need
to specify the make and model of your
vehicle to determine if there is an
update available.
Navigation Voice Commands
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When in navigation mode,
press the voice button on the
steering wheel controls. After
the tone, say any of the following
commands:
Navigation system voice commands
"Cancel next waypoint" 1
"Cancel route"1
"Destination"2
"Destination "
"Destination " "Destination favorites""Destination home"
"Destination intersection"
"Destination nearest "
"Destination nearest POI"
"Destination play nametags"
415
MyLincoln Touch™

At every oil change interval as indicated by the information display*
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft
and U-joints. Lubricate any areas with grease fittings (All-wheel drive vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, loose-
ness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service
intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See
Engine Oil Check (page 271).
Other maintenance items 1
Replace cabin air filter.
Every 20000 miles
(32000 km)
Replace engine air filter.
Every 30000 miles
(48000 km)
Change engine coolant.
2At 100000 miles
(160000 km)Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s).
3
Change automatic transmission fluid.
Every 150000 miles
(240000 km)
Replace accessory drive belt(s).
4
1
Perform these maintenance items within 3000 miles (4800 kilometers) of
the last engine oil and filter change. Do not exceed the designated distance for
the interval.
2 Initial replacement at six years or 100000 miles (160000 kilometers), then
every three years or 50000 miles (80000 kilometers).
3 After initial inspection, inspect every other oil change until replaced.
4 If not replaced within the last 100000 miles (160000 kilometers).
442
Scheduled Maintenance

A
A/CSee: Climate Control...............................128
About This Manual..................................7Protecting the Environment......................7
ABSSee: Brakes..................................................179
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes......................................................180
Accessories ...........................................337Exterior style...............................................337
Interior style................................................337
Lifestyle........................................................337
Peace of mind...........................................337
AccessoriesSee: Replacement Parts
Recommendation...................................12
ACCSee: Using Adaptive Cruise Control...199
Active Park Assist...............................189Automatic Steering into ParkingSpace.........................................................191
Deactivating the Park Assist Feature.....................................................192
Troubleshooting the System................192
Using Active Park Assist........................190
Adaptive Headlamps..........................86
Adjusting the Headlamps...............285
Horizontal Aim Adjustment.................286
Vertical Aim Adjustment......................285
Adjusting the Steering Wheel...........75Power Tilt and Telescope Steering Column.......................................................75
AFSSee: Adaptive Headlamps.....................86
Airbag Disposal.......................................51
Air Conditioning
See: Climate Control...............................128
AlarmSee: Anti-Theft Alarm...............................73
All-Wheel Drive....................................173
Anti-Theft Alarm...................................73
Arming the Alarm.......................................74
Disarming the Alarm.................................74
Appendices...........................................418
Audible Warnings andIndicators............................................100
Headlamps On Warning Chime.........100
Key in Ignition Warning Chime............100
Keyless Warning Alert............................100
Parking Brake On Warning
Chime....................................................... 100
Audio Control..........................................76Seek, Next or Previous..............................76
Audio System........................................124General Information................................124
Audio unit - Vehicles With: Premium
AM/FM/CD..........................................125
Autolamps...............................................82
Automatic Climate Control.............128
Automatic High Beam Control........84
Activating the System..............................85
Manually Overriding the System..........85
Automatic Transmission...................167Automatic Transmission Adaptive
Learning.....................................................171
Brake-Shift Interlock Override.............170
If Your Vehicle Gets Stuck In Mud or Snow..........................................................172
Push Button Shift Transmission.........167
SelectShift Automatic™ Transmission.........................................169
Automatic Transmission FluidCheck....................................................276
6F35/HF35 transmission......................276
6F50/6F55 Transmission.....................276
Autowipers..............................................79
Auxiliary Power Points......................148
110 Volt AC Power Point.........................148
12 Volt DC Power Point...........................148
Locations.....................................................148
453
Index

General MaintenanceInformation........................................436
Multi-Point Inspection...........................439
Owner Checks and Services...............438
Protecting Your Investment.................437
Why Maintain Your Vehicle?...............436
Why Maintain Your Vehicle at Your
Dealership?...........................................436
Getting Assistance Outside the U.S.and Canada.......................................252
Getting the Services You Need.....................................................248
Away From Home...................................248
Global Opening and Closing............89Closing the Windows...............................89
Opening the Windows.............................89
H
Hazard Warning Flashers................244
Headlamp Exit Delay...........................83
Head Restraints...................................133
Adjusting the Head Restraint...............134
Tilting Head Restraints ..........................135
Heated Seats........................................140Rear Heated Seats....................................141
Heated Steering Wheel......................78
Heated Windows and Mirrors.........130
Heated Exterior Mirror............................130
Heated Rear Window..............................130
HeatingSee: Climate Control...............................128
Hill Start Assist....................................182Using Hill Start Assist.............................183
Hints on Controlling the InteriorClimate.................................................129
Cooling the Interior Quickly..................130
General Hints.............................................129
Heating the Interior Quickly..................130
Recommended Settings for Cooling
....................................................................1 3 0
Recommended Settings for Heating.....................................................130
Side Window Defogging in Cold Weather...................................................130
Hints on Driving With Anti-LockBrakes...................................................180
Hood Lock
See: Opening and Closing the
Hood........................................................268
I
In California (U.S. Only)...................249
Information Display Control..............77
Cluster Display Control Features..........77
Information Displays...........................101General Information.................................101
Information ...........................................392911 Assist....................................................400
Alerts...........................................................400
Calendar.....................................................400
Sirius Travel Link......................................396
SYNC Services (If Equipped, United
States Only)..........................................393
Vehicle Health Report...........................403
457
Index

Running Out of Fuel...........................158Refilling With a Portable FuelContainer.................................................159
S
Safety Belt Height Adjustment.......36
Safety Belt Minder................................38
Belt-Minder®...............................................38
Safety Belts..............................................31Principle of Operation................................31
Safety Belt Warning Lamp andIndicator Chime...................................37
Conditions of operation...........................37
Safety Precautions..............................157
Scheduled MaintenanceRecord.................................................445
Scheduled Maintenance.................436
Seats........................................................133
Security.....................................................72
Settings..................................................352
Clock.............................................................352
Display.........................................................353
Settings.......................................................355
Sound...........................................................354
Vehicle.........................................................354
Side Airbags............................................47
Side Curtain Airbags............................48
Sitting in the Correct Position.........133
Snow Chains
See: Using Snow Chains.......................323
Special Notices.......................................13New Vehicle Limited Warranty...............13
Special Instructions....................................13
Special Operating Conditions Scheduled Maintenance..............443
Exceptions.................................................445
Speed ControlSee: Cruise Control..................................198
Stability Control..................................185Principle of Operation.............................185
Starting a Gasoline Engine..............152Automatic Engine Shutdown...............153
Failure to Start...........................................153
Fast Restart.................................................152
Guarding Against Exhaust
Fumes....................................................... 154
Important Ventilating Information.............................................155
Stopping the Engine When Your Vehicle is Moving..................................154
Stopping the Engine When Your Vehicle is Stationary...........................154
Starting and Stopping theEngine....................................................151
General Information.................................151
Steering...................................................221Electric Power Steering...........................221
Steering Wheel.......................................75
Storage Compartments...................150
Sunroof
See: Moonroof.............................................92
Sun Shades.............................................92
Sun Visors................................................92
Illuminated Vanity Mirror.........................92
Supplementary RestraintsSystem...................................................42
Principle of Operation..............................42
Symbols Glossary....................................7
T
Technical SpecificationsSee: Capacities and Specifications...329
461
Index