
PROTECT YOURSELF FROM THE
RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE
PLAN.
SERVICE PLANS (U.S. Only)
More than 32 million Ford and Lincoln
owners have discovered the powerful
protection of Ford Extended Service
Plan. It is the only extended service
plan backed by Ford Motor Company,
and provides peace of mind
protection beyond the New Vehicle
Limited Warranty coverage.
Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and
labor – can easily exceed the price of
your Ford Extended Service Plan. With
Ford ESP, you minimize your risk for
unexpected repair bills and rising
repair costs.
Up to 500+ Covered Vehicle
Components
There are four Extended Service Plans
with different levels of coverage. Ask
your authorized dealer for details.
1. PremiumCARE - Our most comprehensive coverage. With
over 500 covered components,
this plan is so complete that we
generally only discuss what’s not
covered.
2. ExtraCARE - Covers 113 components, and includes many
high-tech items.
3. BaseCARE - Covers 84 components. 4. PowertrainCARE - Covers 29
critical components.
Ford Extended Service Plan is honored
by all authorized Ford and Lincoln
dealers in the U.S. and Canada. It is
the only extended service plan
authorized and backed by Ford Motor
Company.
That means you get:
• Reliable, quality service anywhere you go
• Repairs performed by factory trained technicians, using Genuine
Ford and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day
covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for
covered repairs, you are eligible for
rental car coverage, including Bumper
to Bumper warranty repairs, or Field
Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance,
including:
• Towing, flat-tire change and battery jump starts
• Out of fuel and lock-out assistance
339
Ford Extended Service Plan (ESP)

SETTINGS
A
B
C
D
E
F
E161968
Clock
A
Display
B
Sound
C
Vehicle
D
Settings
E
HelpF
E142607
Under this menu, you can set
your clock, access and adjust
the display, sound and
vehicle settings as well as access
settings for specific modes or the help
feature.
Clock
Note: You cannot manually set the
date. Your vehicle’s GPS does this for
you. Note:
If the battery has been
disconnected, your vehicle needs to
acquire a GPS signal to update the
clock. Once your vehicle acquires the
signal, it may take a few minutes for
the update to display the correct time.
E142607
1. Press the Settings icon > Clock.
2. Press + and - to adjust the time.
352
MyLincoln Touch™

• A connected Bluetooth-enabledphone must have adequate
network coverage, battery power
and signal strength.
• The vehicle must have battery power and be located in the United
States, Canada or in a territory in
which 911 is the emergency
number.
In the Event of a Crash
Not all crashes deploy an airbag or
activate the fuel pump shut-off
(which would trigger 911 Assist);
however, SYNC tries to contact
emergency services if 911 Assist
triggers. If a connected phone sustains
damage or loses connection to SYNC,
SYNC searches for, and tries to
connect to, any available previously
paired phone and tries to make the
call to 911.
Before making the call:
• SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar message: "SYNC will
attempt to call 911, to cancel the
call, press Cancel on your screen
or press and hold the phone button
on your steering wheel." If you do not cancel the call, and
SYNC makes a successful call, a
pre-recorded message plays for the
911 operator, and then the
occupant(s) in your vehicle is able to
talk with the operator. Be prepared to
provide your name, phone number
and location immediately, because
not all 911 systems are capable of
receiving this information
electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist
hardware sustains damage in a
crash.
• The vehicle's battery or the SYNC system has no power.
• The phone(s) thrown from your vehicle are the ones paired and
connected to the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that
your vehicle has been in a crash
involving the deployment of an airbag
or activation of the fuel pump
shut-off. Certain versions or updates
to 911 Assist may also be capable of
electronically or verbally disclosing to
911 operators your vehicle location or
other details about your vehicle or
crash to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not turn the feature on.
402
MyLincoln Touch™

Oils, Fluids and Flushing
In many cases, fluid discoloration is a
normal operating characteristic and,
by itself, does not necessarily indicate
a concern or that the fluid needs to be
changed. However, a qualified expert,
such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also
show signs of overheating or foreign
material contamination immediately.Make sure to change your vehicle’s
oils and fluids at the specified
intervals or in conjunction with a
repair. Flushing is a viable way to
change fluid for many vehicle
sub-systems during scheduled
maintenance. It is critical that systems
are flushed only with new fluid that is
the same as that required to fill and
operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following
basic maintenance checks and
inspections every month or at
six-month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
438
Scheduled Maintenance

Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running
right, it is important to have the
systems on your vehicle checked
regularly. This can help identify
potential issues and prevent major
problems. We recommend having the
following multi-point inspection
performed at every scheduled
maintenance interval to help make
sure your vehicle keeps running great.
Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air condi-tioning hoses
Engine air filter
Suspension components for leaks ordamage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear andproper pressure
**Fluid levels*; fill if necessary
439
Scheduled Maintenance

AW DSee: All-Wheel Drive................................173
B
Blind Spot Monitor..............................213Blind Spot Information System(BLIS®) with Cross Traffic
Alert...........................................................213
Bonnet LockSee: Opening and Closing theHood........................................................268
Booster Seats..........................................18Types of Booster Seats.............................19
Brake Fluid Check..............................280
Brakes......................................................179
General Information................................179
Breaking-In...........................................240
Bulb Specification Chart..................287
C
Cabin Air Filter.......................................131
California Proposition 65.....................11
Capacities and Specifications......329
Technical Specifications.......................334
Car WashSee: Cleaning the Exterior....................288
Center Console....................................150
Changing a Bulb.................................286
Lamp Assembly Condensation.........286
Replacing Bulbs.......................................286
Changing a Fuse.................................255Fuses............................................................255
Changing a Road Wheel..................323Dissimilar Spare Wheel and TireAssembly Information.......................324
Stowing the flat tire.................................327
Tire Change Procedure..........................325
Changing the 12V Battery.................281 Changing the Engine Air Filter.......283
........................................................................\
284
2.0L EcoBoost Engine............................284
3.7L Engine.................................................284
Changing the Wiper Blades...........283
Checking MyKey System
Status.....................................................59
Checking the Wiper Blades............283
Child Restraint and Safety Belt Maintenance........................................39
Child Safety..............................................15
General Information...................................15
Child Safety Locks................................29Left-Hand Side...........................................29
Right-Hand Side........................................30
Child Seat Positioning..........................17
Cleaning Leather Seats....................292
Cleaning Products.............................288
Cleaning the Alloy Wheels..............293
Cleaning the Engine..........................290
Cleaning the Exterior........................288
Cleaning Plastic Exterior Parts...........289
Exterior Chrome.......................................289
Stripes or Graphics (if
equipped)..............................................289
Underbody.................................................289
Cleaning the Instrument Panel and Instrument Cluster Lens................292
Cleaning the Interior...........................291
Cleaning the Windows and Wiper Blades..................................................290
Clearing All MyKeys.............................58
Climate..................................................404
Climate Control Voice
Commands...........................................406
Climate Control....................................128
Collision Warning System................218
PRINCIPLE OF OPERATION.................218
Coolant CheckSee: Engine Coolant Check..................272
Crash Sensors and AirbagIndicator................................................50
454
Index

Creating a MyKey..................................58Programming/Changing ConfigurableSettings.....................................................58
Cruise Control.........................................77Principle of Operation............................198
Type 1...............................................................77
Type 2..............................................................77
Cruise controlSee: Using Cruise Control.....................198
Customer Assistance.......................248
D
Data Recording........................................9Event Data Recording................................10
Service Data Recording..............................9
Daytime Running Lamps...................83
Direction Indicators..............................85
Drive Control.........................................222
LINCOLN DRIVE CONTROL.................222
Driver Alert............................................207Using Driver Alert.....................................207
Driver and Passenger Airbags..........43Children and Airbags................................44
Proper Driver and Front PassengerSeating Adjustment..............................44
Driving Aids...........................................207
Driving Hints.........................................240
Driving Through Water.......................241
DRL
See: Daytime Running Lamps...............83
E
Economical Driving...........................240 Electric Parking Brake.......................180
Applying the electric parking
brake.........................................................180
Applying the electric parking brake when the vehicle is moving...............181
Battery With No Charge.........................182
Releasing the electric parking brake..........................................................181
Emission Control System................164On-Board Diagnostics (OBD-II).........165
Readiness for Inspection/Maintenance(I/M) Testing..........................................165
End User License Agreement.........418SYNC® End User License Agreement(EULA).....................................................418
Engine Block Heater...........................155Using the Engine Block Heater............156
Engine Coolant Check.......................272Adding Engine Coolant..........................272
Checking the Engine Coolant..............272
Recycled Engine Coolant......................274
Severe Climates........................................274
What You Should Know AboutFail-Safe Cooling.................................274
Engine ImmobilizerSee: Passive Anti-Theft System...........72
Engine Oil Check..................................271Adding Engine Oil......................................271
Engine Oil Dipstick - 2.0LEcoBoost™..........................................271
Engine Oil Dipstick - 3.7L...................271
Engine Specifications.......................329
Drivebelt Routing.....................................329
455
Index

Information Messages......................106Active Park..................................................106
Adaptive Cruise Control........................106
AdvanceTrac™..........................................107
Airbag............................................................107
Alarm............................................................108
Automatic Engine Shutdown..............108
AWD..............................................................109
Battery and Charging System...............110
Blind Spot Information and CrossTraffic Alert System...............................111
Collision Warning System........................111
Doors and Locks.........................................112
Driver Alert....................................................112
Fuel..................................................................112
Hill Start Assist...........................................113
Keys and Intelligent Access...................113
Lane Keeping System..............................114
Maintenance................................................115
MyKey.............................................................116
Park Aid..........................................................117
Park Brake.....................................................117
Power Steering...........................................118
Remote Start..............................................118
Seats..............................................................119
Starting System ........................................119
Tire Pressure Monitoring System.......120
Traction Control........................................120
Transmission...............................................121
Installing Child Seats............................21Child Seats.....................................................21
Using Lap and Shoulder Belts................21
Using Lower Anchors and Tethers for CHildren (LATCH)..................................26
Using Tether Straps...................................28
Instrument Cluster...............................95
Instrument Lighting Dimmer............83
Interior Lamps........................................85
Front Interior Lamp...................................86
Rear Interior Lamp.....................................86
Interior Luggage Compartment Release...................................................70 Interior Mirror...........................................91
Auto-Dimming Mirror................................91
Introduction...............................................7
J
Jump-Starting the Vehicle..............245Connecting the Jumper Cables..........245
Jump Starting...........................................246
Preparing Your Vehicle...........................245
Removing the Jumper Cables.............246
K
Keyless Entry...........................................67SECURICODE™ KEYLESS ENTRY
KEYPAD.....................................................67
Keyless Starting....................................151Ignition Modes............................................151
Keys and Remote Controls................52
Knee Airbag............................................44
L
Lane Keeping System......................208Switching the System On andOff.............................................................209
Lighting Control.....................................82Headlamp Flasher.....................................82
High Beams..................................................82
Lighting.....................................................82
Lincoln Credit...........................................12
Load Carrying.......................................224
Load Limit.............................................224
Vehicle Loading - with and without aTrailer.......................................................224
458
Index