2014 JEEP CHEROKEE User Guide

Maintaining Your Uconnect® Access Account
Reinstalling An App (Uconnect® 8.4AN Only)
You can easily correct many Application related issues you may be experiencing by
resetting the App back to the factory setting. From the vehicle’s radio touchscreen,
complete the following steps:
1. Press the “Uconnect
®App” and open the Uconnect®Store. Go to My Apps.
2. In My Apps, select “Settings,” then “Reinstall App.” Press “Continue.”
3. Your Apps have been successfully re-installed.
Canceling Your Subscription
Should you want to cancel your subscription, you can remove your account informa-
tion using the same procedure contained in the Selling Your Vehicle section.
Selling Your Vehicle
When you sell your vehicle, we recommend that you remove your Uconnect
®Access
Account information from the vehicle. You can do this using the radio touchscreen in
the vehicle (Uconnect® 8.4AN only) or on the Mopar Owner Connect website
(moparownerconnect.com). Removing your account information cancels your sub-
scription and makes your vehicle factory-ready for a new owner/subscriber.
1. From your vehicle’s radio touchscreen, select “Uconnect
®Store” from the Apps
Menu.
2. Select “My Apps,” then “Settings.” Press “Remove Uconnect
®Account.”
3. Enter your Uconnect
®Security PIN, select “Proceed to Remove Vehicle from
Uconnect Account.”
For additional information on Uconnect
®:
• U.S. residents - visit DriveUconnect.com or call 1-877-855-8400.
• Canadian Residents - visit DriveUconnect.com or call, 1-800-465-2001 (English) or 1-800-387-9983 (French).
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Built-In Features (Uconnect® 8.4A And 8.4AN Only)
1.Assist Call – The rear view mirror contains an ASSIST push button which (once
registered) automatically connects the vehicle occupants to one of these pre-
defined destinations for immediate support:
• Roadside Assistance Call —
If you
get a flat tire, or need a tow, you’ll be
connected to someone who can help
anytime. Additional fees may apply.
Additional information in this sec-
tion.
• Uconnect® Access Care —Inve-
hicle support for Uconnect®Access
System, Apps and Features.
• Vehicle Care — Total support for
your Chrysler Group LLC vehicle.
2. Emergency 9-1-1 Call (If Equipped) — The rear view mirror contains a 9-1-1 button
that, when pressed, will place a call to a local 9-1-1 operator to request help from
local police, fire or ambulance personnel in the event of an emergency. If this
button is accidentally pressed, you will have 10 seconds to cancel the call. To
cancel, press the 9-1-1 Call button again or press the “cancellation button”
shown on the touchscreen. After 10 seconds has passed, the 9-1-1 call will be
placed and only the 9-1-1 operator can cancel it. The LED light on the rearview
mirror will turn green once a connection to a 9-1-1 operator has been made. The
green LED light will turn off once the 9-1-1 call is terminated. Have an authorized
dealer service the vehicle if the rearview mirror light is continuously red. If a
connection is made between a 9-1-1 operator and your vehicle, you understand and
agree that 9-1-1 operators may, like any other 9-1-1 call, record conversations and
sounds in and near your vehicle upon connection.
3. Roadside Assistance (If Equipped) — If your vehicle is equipped with this feature
and within wireless range, you may be able to connect to Roadside Assistance by
pressing the “Assist” button on the rearview mirror. You will be presented with
Assist Care options. Make a selection by touching the prompts displayed on the
radio. If Roadside Assistance is provided to your vehicle, you agree to be
responsible for any additional roadside assistance service costs that you may
incur. In order to provide Uconnect
®Services to you, we may record and monitor
your conversations with Roadside Assistance, Uconnect®Care or Vehicle Care,
whether such conversations are initiated through the Uconnect®Services in your
vehicle, or via a landline or mobile telephone, and may share information
obtained through such recording and monitoring in accordance with regulatory
requirements. You acknowledge, agree and consent to any recording, monitoring
or sharing of information obtained through any such call recordings.
Interior Rearview Mirror
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4.Yelp® — Customers have the ability to search for nearby destinations or a point
of interest (POI) either by category or custom search by using keywords (for
example, “Italian restaurant”). Searching can be done by voice or using the
touchscreen keypad. Using the touchscreen, launch Yelp
®by selecting the
“Apps” icon, touch the “All Apps” tab, and then touch “Yelp.” Using voice
recognition press the Voice Command (VR) button on the steering wheel and say
“Launch Yelp
®.”
5. Security Alarm Notification — The Security Alarm Notification feature notifies you
via email or text (SMS) message when the vehicle’s factory-installed security
alarm system has been set-off. There are a number of reasons why your alarm may
have been triggered, one of which could be that your vehicle was stolen. If so,
please see the details of the Stolen Vehicle Assistance service below. When you
register, Security Alarm Notification is automatically set to send you an email at
the mail address you provide should the alarm go off. You may also opt to have a
text message sent to your mobile device.
6. Stolen Vehicle Assistance — If your vehicle is stolen, contact local law enforce-
ment immediately to file a stolen vehicle report. Once this report has been filed,
Uconnect
®care can help locate your vehicle. The Uconnect®Care agent will ask
for the stolen vehicle report number issued by local law enforcement. Then, using
GPS technology and the built-in wireless connection within your vehicle, the
Uconnect
®Care agent will be able to locate the stolen vehicle and work with law
enforcement to help recover it. (Vehicle must be within the United States, have
network coverage and must be registered with Uconnect
®Access with an active
subscription that includes the applicable feature).
7. WiFi Hotspot — WiFi Hotspot is on-demand WiFi 3G connectivity that's built-in
and ready to go whenever you are. Once your vehicle is registered for Uconnect
®
Access, you can purchase a Wifi Hotspot subscription at the Uconnect®Store.
After you've made your purchase, turn on your signal and connect your devices.
It's never been easier to bring your home or office with you.
Your vehicle must have a working electrical system for any of the in vehicle
Uconnect
®features to operate.
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Uconnect® Access Remote Features
If you own a compatible iPhone®or Android®powered device, the Uconnect®Access
App allows you to remotely lock or unlock your doors, start your engine or activate your
horn and lights from virtually anywhere (Vehicle must be within the United States and
have network coverage). You can download the App from Mopar Owner Connect or from
the App Store (iPhone) or Google Play store. Visit UconnectPhone.com to determine if
your device is compatible. For Uconnect
®Phone customer support and to determine if
your device is compatible.
U.S. residents - visit UconnectPhone.com or call 1–877–855–8400
Remote Start — This feature provides the ability to start the engine on your vehicle,
without the keys and from virtually any distance. You can send a request to your
vehicle in one of two ways:
1. Using the Uconnect
®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
• You can also send a command to turn-off an engine that has been remotestarted.
• After 15 minutes if you have not entered your vehicle with the key, the engine will shut off automatically.
• This remote function requires your vehicle to be equipped with a factory- installed Remote Start system. To use this feature after the Uconnect
®Access
App is downloaded, login with your user name and Uconnect®Security PIN.
• You can set-up notifications for your account to receive an email or text (SMS) message every time a command is sent. Login to Mopar Owner Connect
(moparownerconnect.com) and click on Edit Profile to manage Uconnect
®
Notifications.
Remote Door Lock/Unlock — This feature provides the ability to lock or unlock the door
on your vehicle, without the keys and from virtually any distance. You can send a
request to your vehicle in one of three ways:
1. Using the Uconnect
®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect
®Care on the phone.
To use this feature after the Uconnect
®Access App is downloaded, login using your
user name and Uconnect®Security PIN. Press the “App” button on your smartphone
with the closed lock icon to lock the door, and press the “open lock” icon to unlock
the driver’s door.
You can set-up notifications for your account to receive an email or text (SMS) message
every time a command is sent. Login to Mopar Owner Connect (moparownerconnect.com)
and click on Edit Profile to manage Uconnect
®Notifications.
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Remote Horn And Lights— It’s easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also help if you need to draw
attention to your vehicle for any reason. You can send a request to your vehicle in one
of three ways:
1. Using the Uconnect
®Access App from a compatible smartphone.
2. From the Mopar Owner Connect website.
3. By contacting the Uconnect
®Care on the phone.
To use this feature after the Uconnect
®Access App is downloaded, login using your
user name and Uconnect®Security PIN. You can set-up notifications for your
account to receive an email or text (SMS) message every time a command is sent.
Login to Mopar Owner Connect (moparownerconnect.com) and click on Edit Profile
to manage Uconnect
®Notifications.
Voice Texting (U.S. Residents Only) — Want to dictate a personal message? Register
with Uconnect
®Access to take advantage of a new, cloudbased Voice Texting service,
an enhancement to Voice Text Reply.
Voice Texting allows you to compose a new text or reply to an incoming text message.
Before you attempt to use the Voice Texting feature, check to ensure you have the
following:
1. A paired, Bluetooth
®enabled phone with the Message Access Profile (MAP). Not
all Bluetooth®enabled phones support MAP, including all iPhones®(Apple iOS).
Visit UconnectPhone.com for system and device compatibility information.
2. An active Uconnect
®Access trial or paid subscription. Press the “U” button on
the lower right hand corner of the touchscreen to begin the registration process.
3. Accept the Allow MAP profile request on your smart phone. (Please refer to device manufacturer instructions for details).
To Send A Text Message:
1. Press the “Uconnect
®Phone” button.
2. Wait for the beep.
3. Say “Text.”
4. Uconnect
®will prompt you “Say the phone number, or full name and phone type
of the contact you want to send a message to.”
5. Wait for the beep and say a contact that is in your phonebook, or a mobile phone number that you would like to send the message to.
6. Uconnect
®will prompt you “Please say the message that you would like to send.”
(If you do not hear this prompt, you may not have an active subscription with
Uconnect
®Access).
7. Wait for the beep, and then dictate any message up to 140 characters. If you exceed 140 characters, you will hear the following prompt: “Message was too
long; your message will be truncated.”
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8. Uconnect®will then repeat the message back to you.
9. Uconnect
®will prompt you: “To add to your message, say “Continue”; To delete
the current message and start over, say “Start Over”; to send the current message,
say “Send”; to hear the message again, say “Repeat”.
10. If you are happy with your message and would like to send it, wait for the beep and say “Send”.
11. Uconnect
®will then say “Sending your message.”
Sample Commands For Voice Text Reply And Voice Texting
Example Command Action
“Text John Smith” Send a message to specific contact in
address book
“Text 123 - 456 - 7890” Send 123 - 456 - 7890 a message from
your phonebook
“Show messages” See recent text messages listed by
number on Uconnect
®screen
“Listen to/view (message number four, for example)” Hear messages or read it on Uconnect®
screen
“Reply” Send a voice text reply to a current
message
“Forward text/message to “John Smith” Forward current text to specific contact in
address book
“Forward text/message to “123 - 456 - 7890” Forward current text to specific phone
number
Uconnect® Access Via Mobile (If Equipped — Available On Uconnect® 8.4A And
Uconnect® 8.4AN)
Uconnect®Access via Mobile offers additional apps such as Aha™, iHeartRadio,
Pandora®and Slacker Radio. It uses your smartphone’s existing data plan to access
Uconnect®System-enabled apps, which you can control using both your touchscreen
and steering wheel controls. Customer’s data plan charges will apply.
To get started using Via Mobile apps, first register your Uconnect
®Access system
where you'll be guided through the setup of your Via Mobile (requires a compatible
Android or iPhone
®smartphone). Please refer to “Uconnect®Access Registration”
for more information.
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The Uconnect®Access app is compatible with select iPhone®and Android smart-
phones. Visit UconnectPhone.com to confirm that your smartphone is compatible
with Uconnect
®. Once you’ve confirmed your smartphone is compatible, pair it to the
vehicle touchscreen via Bluetooth®to use Via Mobile apps. If using an iPhone®,a
USB cable may also be supported for the data connection.
Launch the Uconnect
®Access App on your smartphone, and login with your
username and password that was set up during registration. Accept the Terms and
Conditions.
• Ensure that Via Mobile data has been turned on under “Settings” in the Uconnect
®Access App.
• A green indicator next to the words Via Mobile will show when it is ready to provide data to the radio (a blue indicator when data is being sent). A red indicator means
that it is not ready to provide data.
Enable Smartphone For via Mobile Apps
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Each time you want to use a Via Mobile app in your vehicle, the Uconnect Access App
must be running on your smartphone and the smartphone must be paired via
Bluetooth
®.
Via Mobile Data Indicator
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