2014 HONDA CR-V Navigation Manual

184
Error MessagesUSB Flash Drive
Troubleshooting
USB Flash Drive
Skip errorAppears when the number of
skips exceeds the skip limit or
advertisements are broadcasted.• You can skip after the skip limit is removed. Try again later.
• You can skip after the ad vertisements are finished.
MaintenanceAppears when the Pandora®
server is in maintenance.Try again later.
Error MessageCauseSolution
UnsupportedAppears when an unsupported
device is connected.If it appears when a supported device is connected, reconnect the
device.
Unplayable FileAppears when the tracks in the
USB flash drive are DRM or an
unsupported format.This error message appears for about three seconds, then plays the
next song.
The system cannot read the
track(s).Check the tracks in the USB flash drive. There is a possibility that the
tracks have been damaged.
No DataAppears when the USB flash drive
is empty or there are no tracks in
MP3, WMA, or AAC format in the
drive.Save tracks in MP3, WMA, or AAC format in the USB flash drive.
Bad Use Device
Please Check Owners ManualAppears when the overcurrent
protection feature of the system
stops supplying power to USB
because an incompatible device is
connected.Disconnect the device. Turn the audio system off, and turn it on again.
Do not reconnect the device that caused the error.
USB ErrorAppears when the Internal USB
ROM error occurs.Try a different USB flash drive.
Error MessageCauseSolution
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Reference Information
System Initialization..............................186
Entering the Security Code ....................186
Acquiring GPS Information ....................186
Startup Confirmation Screen .................187
Map Matching ......................................187
System Limitations ................................188
GPS System...........................................188
Address Calculation ..............................188
Database ..............................................188
Customer Assistance .............................190
Resolving Problems ...............................190
Reporting Errors ....................................190
Honda Automobile Customer Service Contact Information ............................190 Visiting Your Dealer ............................. 190
Map Coverage ..................................... 191
Obtaining Navigation Update Data ....... 191
Traffic Information ............................... 192
Operation in Alaska, Hawaii, Canada, and
Puerto Rico......................................... 192
Shipping a Vehicle to the U.S. Mainland 192
Legal Information ................................. 193
END-USER TERMS ................................ 193
As required by the FCC ........................ 195
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Reference Information
System Initialization
The navigation system must be initialized if
power to the navigation system is
interrupted for any reason (e.g., the
battery was disconnected).
Entering the Security Code
Find the navigation system’s security code
and serial number label in your Owner’s
Manual kit. Do not store the label in your
vehicle. If you lose the label, you must first
retrieve the serial number, and then obtain
the code. You can find out about your
serial number and security code from a
dealer.
1. Turn the ignition swit ch to ON (II), and
turn on the audio system.
If you turn the i gnition switch to
ACCESSORY (I), and you will
requested to enter the security code.
See step 3.
2. Press and hold the VOL 9 (Volume/
Power) button fo r more than two
seconds.
The system is reac tivated when the
system’s control unit recognizes that
the system is in your vehicle.
If the control unit fails to recognize,
“ENTER CODE” appears on the
navigation screen.
3. Enter the security code.
If you do not enter the security code
correctly after 10 tries, leave the
system for one hour before trying
again, or visit a dealer to have the
system reset.
NOTE:
In the U.S., you can register the security
code on Honda Owner
(owners.honda.com.) .
To find information on how to retrieve the
serial number and obtain the code, visit
radio-navicode.honda.com .
Acquiring GPS Information
Depending on the length of time the
power was interrupted, your system may
require GPS initialization.
If initialization is not necessary, the system
proceeds directly to the Startup
Confirmation screen.
If the system fails to locate a sufficient
number of satellites to locate your position
within 10 minutes, the following screen is
displayed.
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System InitializationStartup Confirmation Screen
Reference Information
If you are experiencing GPS reception
problems:
2GPS System P. 188
Startup Confirmation
Screen
The Startup Confirmation screen is
displayed when initialization has
successfully completed. It is displayed every
time you start your vehicle. Select OK to
continue.
NOTE:
“OK” cannot be selected using a voice
command.
Map Matching
Map matching is the process of using the
acquired GPS information to locate your
position on the map screen. If you are on a
mapped road, the name of the road is
displayed along the bottom of the map
screen when map matching is completed.
Do not enter a destination until the road
name is displayed.
The system may initially show your location
on a different street (e.g., in urban areas
where streets are close together), may
show an incorrect elevation, or may delay
the display of the vehi cle position icon at
intersections. This is normal; the system
will correct itself while you drive.
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Reference Information
System Limitations
GPS System
The signals received from the GPS satellites
are extremely weak (less than a millionth
of the strength of a local FM station) and
require an unobstructed view of the sky.
The GPS antenna is located in the
dashboard. The signal reception can easily
be interrupted or interfered with by the
following:
• Metallic window tint on the front or side
windows
• Cell phones, PDAs, or other electronic
devices docked in a cradle or lying loose
on the dashboard
• Remote starters or “hidden” vehicle
tracking systems mounted near the
navigation unit
• Audio electronic devices mounted near
the navigation unit
• Trees, tall buildings, freeway overpasses,
tunnels, or overhead electrical power
wires
The GPS is operated by the U.S.
Department of Defense. For security
reasons, there are certain inaccuracies built
into the GPS for wh ich the navigation
system must constantly compensate. This can cause occasional positioning errors of
up to several hundred feet.
Address Calculation
The destination icon shows only the
approximate location of a destination
address. This occurs if the number of
possible addresses is different from the
number of actual addresses on a block. For
example, the address 1425 on a 1400
block with 100 possible addresses
(because it is followed by the 1500 block)
will be shown a quarter of the way down
the block by the system. If there are only
25 actual addresses
on the block, the
actual location of address 1425 would be
at the end of the block.
Database
The digitized map database reflects
conditions as they existed at various points
in time before production. Accordingly,
your database may contain inaccurate or
incomplete data or information due to the
passage of time, road construction,
changing conditions, or other causes.
For example, some places/landmarks may
be missing when you search the database
because the name was misspelled, the
place was improperly categorized, or a
place/landmark is not yet in the database.
This is also true for police stations,
hospitals, and other public institutions. Do
not rely on the navigation system if you
need law enforcement or hospital services.
Always check with local information
sources.
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189
System LimitationsDatabase
Reference Information
In addition, the map database contains
verified and unverified areas. Unverified
streets may be missing from the map, in
the wrong location, or have an incorrect
name or address range. A message will
warn you if your route includes unverified
streets. Exercise additional caution when
driving in unve rified areas.
The database does not include, analyze,
process, consider, or reflect any of the
following categories of information:
• Neighborhood quality or safety
• Population density
• Availability or proximity of law
enforcement
• Emergency, rescue, medical, or other
assistance
• Construction work, zones, or hazards
• Road and lane closures
• Legal restrictions (such as vehicular type,
weight, load, height, and speed
restrictions)
• Road slope or grade
• Bridge height, width, weight, or other
limits
• Traffic facilities safety
• Special events •
Pavement characteristics or conditions
Every effort has been made to verify that
the database is accurate. The number of
inaccuracies you experience increases the
longer you go without obtaining an
updated map database.
2 Obtaining Navigation Update Data
P. 191
We assume no liability for any incident that
may result from an error in the program, or
from changed conditions not noted above.
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190
Reference Information
Customer Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2 Troubleshooting P. 174
There are also FAQs available online at
automobiles.honda.com .
• For questions regarding Bluetooth®
HandsFreeLink:
2 Bluetooth ® HandsFreeLink® P. 148
• For traffic-related issues:
2 Traffic P. 176
• For reporting issues with the database
or places/landmarks:
2 Reporting Errors P. 190
• Call Honda Automobile Customer
Service.
2 Honda Automobile Customer Service
Contact Information
P. 190
Reporting Errors
You can help to improve database
accuracy by reporti ng any errors you
encounter.
• Report errors in freeways and main
“verified” roads shown in black on the
map at http://mapreporter.navteq.com/
dur-web-external/ .
• Please do not report errors in purple
“unverified” roads. Maps for these
areas are provided for reference only.
2 Unverified Area Routing P. 42
• Please do not report errors in places/
landmarks, such as changes in business
names. Information about points of
interest are constantly being updated.
An updated database is available for
purchase, usually in the fall of each year.
2 Obtaining Navigation Update Data
P. 191
• For vehicle position ic on errors, screen
error messages, or other GPS-related
errors:
2 Troubleshooting P. 174
2System Limitations P. 188
Honda Automobile
Customer Service Contact
Information
Honda Navi
American Honda Motor Co., Inc.
Honda Customer Service
Mail Stop 500-2N-7E
1919 Torrance Blvd.
Torrance, CA 90501-2746
Tel: (800) 999-1009
Fax: (310) 783-3273
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific is sue (e.g., error occurs when
you enter a specific a ddress, when driving
on a certain road, or just when it’s cold) so
that the service technician can refer the
issue to the factory so that a solution can
be found. Be patient, the service technician
may be unfamiliar with your specific issue.
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191
Customer AssistanceMap Coverage
Reference Information
Map Coverage
The navigation system provides map
coverage for the contiguous United States,
Alaska, Hawaii, Canada, and Puerto Rico.
The map coverage consists of accurately
mapped (verified) metropolitan areas and a
less accurate (unverified) rural database.
Note that unverified areas are constantly
being reviewed and converted to verified
areas each year.
Contiguous United States
Puerto Rico
Canada
Hawaii
Alaska
Map coverage update information is
available from Honda Automobile
Customer Service or online at
www.hondanavi.com .
To find navigation system update
information:
1. Visit www.hondanavi.com .
2. Enter your vehicle model and model
year.
3. Click Map Coverage to display a list of
verified coverage areas on the most
recent update.
4. Click Map Coverage Details to display a
PDF document with a full listing of all
coverage areas.
Adobe® Reader® is required for
viewing and printing the Portable
Document Format (PDF) documents.
To download the latest version of
Adobe Reader, visit http://
get.adobe.com/reader/ .
Obtaining Navigation
Update Data
Honda is continually expanding the scope
of the navigation system. Navigation
system software upgrades may be made
available periodically, usually in the fall of
each year.
To purchase an updated data file:
1.Obtain your vehicle’s VIN number and
the System/Device Information.
2 System/Device Information P. 171
2. Call the Honda Navigation Disc
Fulfilment Center at (888) 291-4675, or
order online at www.hondanavi.com .
Update data is not available from your
dealer. However, the d ealer may assist you
in obtaining an update data for you out of
courtesy. There is no program for free
updates.
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