2014 FORD TRANSIT CONNECT phone

Sending, Downloading and Deleting
Your Text Messages
Text messaging is a cell phone-dependent
feature. If your cell phone is compatible,
SYNC allows you to receive, send,
download and delete text messages.
Note:
Sending a text message is a
speed-dependent feature. It is only available
when your vehicle is traveling at 3 mph (5
km/h) or less.
Note: You can only have one recipient per
text message.
Press the phone button, then scroll to: Action and Description
Message
Press the OK button.
Text message
Select one of the following:
Allows you to download your unread messages to SYNC. To
download the messages, press the
OK button to select. The
display indicates the system is downloading your messages.
When downloading is complete, SYNC returns you to the
inbox.
Download now
Allows you to delete current text messages from SYNC. To
delete the messages, press the
OK button to select. The
display indicates when it is finished deleting all your text
messages. SYNC returns you to the text message menu.
Delete All Messages?
Allows you to send a new text message based on a pre-
defined set of 15 messages. See the following
Pre-defined
text messages table.
Send Text Message?
1. Press the
OK button.
2. Scroll to your desired message.
3. Press the
OK button.
4. Scroll through your phonebook, call history entries or enter
a new number.
5. Press the
OK button to enter the desired contact.
6. Press the
OK button again when the system asks if you
would like to send the message. The system sends each
text message with the following signature: This message
was sent from my Ford.
If the system detects your cell phone does not support any
feature, this message will appear in the information display.
SYNC returns you to the text message menu.
Unsupported
Press the
OK button to exit the current menu.
Return
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Pre-defined text messages
Message
Can't talk right now
Call me
Call you later
Be there in 10 minutes
Be there in 20 minutes
Yes
No
Why?
Thanks Message
Where R you?
I need more directions
I love you
Too funny :-)
Can't wait to see you
Stuck in traffic.
Accessing Your Phone Settings
These are cell phone-dependent features.
Your cell phone settings allow you to
access and adjust some features. For
example ring tones, text message
notification, modify your phonebook and
set up automatic download.
Press the phone button, then scroll to: Action and Description
Message
Press the OK button.
Phone settings
Select one of the following:
See the provider, name, signal power, battery power and
roaming status of your connected cell phone.
Phone status
Press
OK to select and scroll to view the information. When
done, press OK again to return to the phone status menu.
Select which ring tone sounds during an incoming call. You
can choose one of the system ring tones or your cell phone
ring tones.
Set ringtone
Press the
OK button and scroll to hear and choose from the
following ring tones.
Set ringer X
Set ringer X
Set ringer X
Phone Ringer
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Action and Description
Message
Press the OK button to select th desired ring tone. If your cell
phone supports in-band ringing, your cell phone ring plays
when you choose the phone ringer option.
You have the option of hearing an audible tone to notify you
when a text message arrives.
Text Message Notifica-
tion
Press the OK button then select one of the following and
press the OK button again to confirm.
Message Notification On
Message Notification Off
Modify the contents of your phonebook, for example add,
delete or download. Press the OK button to choose between:
Modify Phonebook
Press the
OK button to add more contacts from your
phonebook. Push the desired contact(s) on your cell phone.
See your cell phone's manual on how to push contacts.
Add contacts
Press the
OK button to delete the current phonebook and
call history. When the message appears, press the OK button
again to confirm. SYNC returns you to the phone settings
menu.
Delete Phonebook
Press the
OK button. When the message appears, press the
OK button again to confirm.
Download Phonebook
Automatically download your phonebook each time your cell
phone connects to SYNC.*
Auto-download
Press the
OK button to automatically download your
phonebook every time your cell phone connects to SYNC. **
Auto Download on
Press the
OK button if you do not want to download your
phonebook every time your cell phone connects to SYNC.
Auto Download off
Exit the current menu.
Return
* Downloading times are cell phone-dependent and quantity-dependent.
** When Auto Download is on, it automatically deletes any changes, additions or deletions
saved since your last download.
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System Settings
This menu provides access to your
Bluetooth Devices and Advanced menu
features. Use the arrow buttons to scroll
through the menu options.
Bluetooth Devices
The Bluetooth Devices menu allows you
to add, connect and delete devices, set a
cell phone as primary as well as turn your
Bluetooth feature on and off.
Press the phone button, then scroll to: Action and Description
Message
Press the OK button.
System settings
Press the
OK button.
BT Devices
Select one of the following:
See
Using SYNC™ With Your Phone (page 263).*
Add Device
Connect a previously paired Bluetooth-enabled cell phone. **
Connect Bluetooth
Device
1.Press the OK button to select and view a list of previously
paired cell phones.
2. Scroll until you find the desired device, and then press OK
to connect the cell phone.
Set a previously paired cell phone as your primary cell phone.
Set as Primary Phone
Press the OK button to select and scroll to select the desired
cell phone. Press
OK to confirm.
SYNC attempts to connect with the primary cell phone at
every ignition cycle. When you select a cell phone as a primary
cell phone, it appears first in the list and the system marks it
with an asterisk.
Turn the Bluetooth feature on and off.
Bluetooth On and Off
Press the OK button and scroll to toggle between on and off.
Press the
OK button again.
Setting Bluetooth to off disconnects all Bluetooth devices
and turns off all Bluetooth features.
Delete a paired cell phone.
Delete Device
Press the OK button and scroll to select the device. Press OK
to confirm.
Delete all previously paired cell phones and all information
originally saved with those cell phones.
Delete All Devices
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Action and Description
Message
Press the OK button.
Exit the current menu.
Return
* This is a speed-dependent feature. It is only available when your vehicle is traveling at
3 mph (5 km/h) or less.
** You can only connect one device at a time. When another cell phone is connected, the
previous one is disconnected.
Advanced
The Advanced menu allows you to access
and set prompts, languages, defaults,
perform a master reset, install an
application and view system information.
Press the phone button, then scroll to: Action and Description
Message
Press the
OK button.
System settings
Press the
OK button.
Advanced
Select one of the following:
Get help from SYNC by using questions, helpful hints or asking
you for a specific action. To turn these prompts on or off:
Confirmation Prompts
1.Press the
OK button to select and scroll to select between
On and Off.
2. Press the
OK button when the desired selection appears
in the display. SYNC returns you to the Advanced menu.
1. Press
OK to select and then scroll through the languages.
Choose between English, Français and Español. Once
selected, all of the radio displays and prompts are in the
selected language.
2. Press
OK when the desired selection appears in the
display. If you change the language setting, the display
indicates that the system is updating. When complete,
SYNC returns you to the Advanced menu.
Language
Return to the factory default settings. This selection does
not erase your indexed information, for example phonebook,
call history, text messages or paired devices.
Factory Defaults
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Action and Description
Message
Press the OK button to select and then press OK again when
the following message appears in the display.
Restore Defaults?
Completely erase all information stored on SYNC, for example
phonebook, call history, text messages and paired devices,
and return the system to the factory default settings.
Master reset
Press OK to select. The display indicates when complete.
SYNC returns you to the Advanced menu.
Install applications you have downloaded.
Install Application?
Press the
OK button and scroll to select. Press the OK button
to confirm.
Access the Auto Version number as well as the FDN number.
System info
Press the
OK button to select.
This is a Bluetooth component, which can further help your
cell phone with the exchange of text messages.
MAP Profile
Exit the current menu.
Return
SYNC™ APPLICATIONS AND
SERVICES
(If Equipped)
In order for the following features to work,
your cellular phone must be compatible
with SYNC. To check your phone's
compatibility, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
• SYNC Services *
: Provides access to
traffic, directions and information such
as travel, horoscopes, stock prices and
more.
• 911 Assist: Can alert 911 in the event of
an emergency. •
Vehicle Health Report *
: Provides a
diagnostic and maintenance report
card of your vehicle.
• SYNC AppLink: Allows you to connect
to and use certain applications such as
Pandora and Stitcher (if your phone is
compatible).
* This is an optional feature and available
in the United States only.
911 Assist
(If Equipped) WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not
dial for help which could delay
response time, potentially increasing the
risk of serious injury or death after a crash.
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WARNINGS
Do not wait for 911 Assist to make an
emergency call if you can do it
yourself. Dial emergency services
immediately to avoid delayed response
time which could increase the risk of
serious injury or death after a crash. If you
do not hear 911 Assist within five seconds
of the crash, the system or phone may be
damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or get damaged
in a crash. Failure to do so may cause
serious injury to someone or damage the
phone which could prevent 911 Assist from
working properly. Note:
The SYNC 911 Assist feature must be
set on before the incident.
Note: Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature. If a crash deploys an airbag (excluding
knee airbags and rear inflatable safety
belts [if equipped]) or activates the fuel
pump shut-off, your SYNC-equipped
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth-enabled phone. You
can learn more about the 911 Assist
feature, visit www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 33). Important information about
airbag deployment is in this chapter.
See
Roadside Emergencies (page 155).
Important information about the fuel pump
shut-off is in this chapter.
Setting 911 Assist On or Off
1. Press the phone button to enter the phone menu.
2. Scroll to select 911 Assist.
3. Press
OK to confirm and enter the 911
Assist menu.
4. Scroll to select between On or Off.
5. Press
OK when the desired option
appears in the radio display. Set On or
Set Off
appears in the display as
confirmation.
Off selections include:
• Off with reminder: Provides a display
and voice reminder at phone
connection at vehicle start.
• Off without reminder: Provides a
display reminder only without a voice
reminder at phone connection.
To make sure that 911 Assist works
properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
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•
You must pair and connect a
Bluetooth-enabled and compatible
cell phone to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time
of the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes will deploy an airbag or
activate the fuel pump shut-off (the
triggers for 911 Assist). If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
will search for and try to connect to a
previously paired cell phone; SYNC will
then attempt to call the emergency
services.
Before making the call:
• SYNC provides a short window of time
(about 10 seconds) to cancel the call.
If you fail to cancel the call, SYNC
attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and
then the occupant(s) in your vehicle is able
to talk with the operator. Be prepared to
provide your name, phone number and
location immediately, because not all 911
systems are capable of receiving this
information electronically. 911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) previously paired or
connected to the system are thrown
from your vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
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