Fuel Quality......................................................113
Running Out of Fuel......................................113
Refueling...........................................................114
Fuel Consumption.........................................116
Emission Control System...........................116
Transmission
Automatic Transmission
.............................119
Brakes
General Information.....................................122
Hints on Driving With Anti-Lock Brakes............................................................122
Parking Brake
..................................................122
Hill Start Assist..............................................123
Traction Control
Principle of Operation.................................124
Using Traction Control................................124
Stability Control
Principle of Operation.................................125
Using Stability Control
................................126
Parking Aids
Principle of Operation
.................................127
Parking Aid
.......................................................127
Rear View Camera.......................................130
Cruise Control
Principle of Operation.................................132
Using Cruise Control....................................132
Driving Aids
Steering............................................................133
Load Carrying
Luggage Anchor Points..............................134
Rear Under Floor Storage
..........................134
Cargo Nets.......................................................134 Roof Racks and Load Carriers
.................136
Load Limit.......................................................136
Towing
Towing a Trailer.............................................144
Trailer Sway Control....................................145
Recommended Towing Weights............145
Essential Towing Checks...........................147
Towing Points
................................................149
Transporting the Vehicle...........................150
Towing the Vehicle on Four Wheels.......151
Driving Hints
Breaking-In......................................................152
Reduced Engine Performance
.................152
Economical Driving
......................................152
Cold Weather Precautions........................153
Driving Through Water
................................153
Floor Mats
........................................................153
Roadside Emergencies
Roadside Assistance
...................................155
Hazard Warning Flashers..........................156
Fuel Shutoff
....................................................156
Jump Starting the Vehicle.........................156
Post-Crash Alert System
...........................159
Customer Assistance
Getting the Services You Need...............160
In California (U.S. Only)..............................161
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)......................162
Utilizing the Mediation/Arbitration Program (Canada Only)........................162
Getting Assistance Outside the U.S. and Canada.........................................................163
Ordering Additional Owner's Literature
.....................................................164
Reporting Safety Defects (U.S. Only).............................................................164
3
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Table of Contents
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving
braking system, aftermarket roof
racks, suspension, steering system,
tire construction and wheel and tire size
may change the handling characteristics
of your vehicle and may adversely affect
the performance of the AdvanceTrac
system. In addition, installing any stereo
loudspeakers may interfere with and
adversely affect the AdvanceTrac system.
Install any aftermarket stereo loudspeaker
as far as possible from the front center
console, the tunnel, and the front seats in
order to minimize the risk of interfering with
the AdvanceTrac sensors. Reducing the
effectiveness of the AdvanceTrac system
could lead to an increased risk of loss of
vehicle control, vehicle rollover, personal
injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’
s always possible to lose
control of a vehicle due to inappropriate
driver input for the conditions. Aggressive
driving on any road condition can cause
you to lose control of your vehicle
increasing the risk of personal injury or
property damage. Activation of the
AdvanceTrac system is an indication that
at least some of the tires have exceeded
their ability to grip the road; this could
reduce the operator ’s ability to control the
vehicle potentially resulting in a loss of
vehicle control, vehicle rollover, personal
injury and death. If your AdvanceTrac
system activates, SLOW DOWN. The AdvanceTrac with Roll Stability
Control system helps you keep control of
your vehicle when on a slippery surface.
The electronic stability control portion of
the system helps avoid skids and lateral
slides and roll stability control helps avoid
a vehicle rollover. The traction control
system helps avoid drive wheel spin and
loss of traction. See Using Traction
Control (page 124). Vehicle without AdvanceTrac
with RSC skidding off its
intended route.
A
Vehicle with AdvanceTrac with
RSC maintaining control on a
slippery surface.
B
125
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Stability ControlE72903A
AA
B
BB
B
1. Release the straps.
2. Remove the net from the luggage
anchor points.
3. Remove the upper bars.
ROOF RACKS AND LOAD
CARRIERS (If Equipped) WARNINGS
Read and follow the manufacturer
’s
instructions when you are fitting a
roof rack. Failure to take care may
lead to a crash or personal injury. When loading the roof racks, we
recommend you evenly distribute the
load, as well as maintain a low
center of gravity. Loaded vehicles, with
higher centers of gravity, may handle
differently than unloaded vehicles. Take
extra precautions, such as slower speeds
and increased stopping distance, when
driving a heavily loaded vehicle. Failure to
take care may result in the loss of control
of your vehicle, serious personal injury or
death. For correct roof rack system function, you
must place loads directly on crossbars
fitted to the roof rack side rails. When using
the roof rack system, we recommend you
use Ford genuine accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
Note:
If you use a roof rack, the fuel
consumption of your vehicle will be higher
and you may experience different driving
characteristics.
Note: Never place loads directly on the roof
panel. Maximum Load Weights
Do not exceed the following maximum
roof rack load weights. Maximum Load lb
(kg)*
Variant
132 (60)
Wagon - short
wheel base with
panoramic roof
panel
165 (75)
Wagon - short
wheel base with
metal roof panel
165 (75)
Wagon - long
wheel base
165 (75)
Van
*Evenly distribute the load on the roof rack.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section will guide you in the
proper loading of your vehicle,
trailer or both, to keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading your
vehicle will provide maximum
return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with
the following terms for
determining your vehicle ’s weight
ratings, with or without a trailer,
from the vehicle ’s Tire Label or
Safety Compliance Certification
Label:
136
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Load Carrying
•
Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax. •
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
203
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, contact
an authorized dealer or visit our online
store at Accessories.Ford.com (United
States only).
Ford Custom Accessories are available for
your vehicle through an authorized Ford or
Ford of Canada dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. Ford Motor Company will
warrant your vehicle through the warranty
that provides the greatest benefit:
• 12 months or 12000 miles (20000 km)
(whichever occurs first)
• The remainder of your new vehicle
limited warranty
Contact an authorized dealer for details
and a copy of the warranty.
Exterior style
• Graphics
• Side window deflectors
• Keyless entry
• Splash guards
• Hitch and towing accessories
• Wheels
Interior style
• All-weather floor mats
• Cargo area protectors
• Cargo organizers
• Rear seat entertainment*
• Premium carpeted floor mats Lifestyle
•
Ash cup and smokers packages
• Roof racks and carriers*
Peace of mind
• Remote start
• Vehicle security systems
• Wheel locks
• Bumper-mounted parking sensor*
• Locking fuel plug for capless fuel
system
*The accessory manufacturer designs,
develops and therefore warrants Ford
Licensed Accessories, and does not design
or test these accessories to Ford Motor
Company engineering requirements.
Contact an authorized Ford dealer for the
manufacturer's limited warranty details,
and request a copy of the Ford Licensed
Accessories product limited warranty from
the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
365
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Accessories
Interior Lamps - Vehicles With:
Panoramic Roof Panel..............................66
Center Mounted Lamp...................................... 66
Luggage Compartment Lamp........................ 66
Side Mounted Lamp........................................... 66
Interior Lamps - Vehicles Without: Panoramic Roof Panel..............................65
Courtesy Lamp...................................................... 65
Luggage Compartment Lamp........................ 65
Reading Lamps..................................................... 65
Interior Mirror...................................................70
Auto-Dimming Mirror.......................................... 70
Introduction.........................................................7
J
Jump Starting the Vehicle.........................156 Connecting the Jumper Cables...................... 157
Jump Starting...................................................... 158
Preparing Your Vehicle...................................... 157
Removing the Jumper Cables........................ 158
K
Keys and Remote Controls
..........................41
L
Lighting Control...............................................61 Headlamp Flasher............................................... 62
High Beams............................................................ 62
Parking Lamps....................................................... 61
Lighting...............................................................61 General Information............................................. 61
Load Carriers See: Roof Racks and Load Carriers..............136
Load Carrying
.................................................134
Load Limit.......................................................136 Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles............................................................. 143
Vehicle Loading - with and without a Trailer.................................................................. 136Locking and Unlocking
................................48
Auto lock and Auto unlock Feature..............50
Emergency Locking with the Key.................... 51
Locking and Unlocking the Doors From Inside................................................................... 48
Locking and Unlocking the Doors with the Key........................................................................\
49
Opening the Double Rear Doors.................... 48
Rear Emergency Exit............................................ 51
Remote Control.................................................... 48
Smart Unlocks For Integrated Keyhead Transmitter........................................................ 49
Smart Unlocks For Intelligent Access Keys ........................................................................\
....... 50
Unlocking the Doors with the Interior Door Handles............................................................... 49
Locks...................................................................48
Luggage Anchor Points..............................134
Lug Nuts See: Changing a Road Wheel....................... 230
M
Maintenance
...................................................177
General Information........................................... 177
Manual Climate Control..............................89
Manual Liftgate
...............................................52
Opening and Closing the Liftgate.................. 52
Manual Seats
..................................................98
Adjusting the Height of the Driver
Seat...................................................................... 99
Adjusting the Lumbar Support ...................... 98
Folding the Seatback......................................... 99
Moving the Seat Backward and Forward.............................................................. 98
Recline Adjustment............................................ 99
Media Hub......................................................256
Message Center See: Information Displays.................................. 77
Mirrors See: Heated Windows and Mirrors................94
See: Windows and Mirrors................................ 67
Mobile Communications Equipment
.......12
Motorcraft Parts - 2.5L..............................239
Motorcraft Parts...........................................238
MyFord Touch ™
...........................................303
General Information......................................... 303
MyKey Troubleshooting
...............................47
403
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index
Rear View Camera.......................................130
Switching the Rear View Camera Off..........131
Switching the Rear View Camera On.........130
Using the Display................................................ 130
Vehicles With Parking Aid................................. 131
Rear View Camera See: Rear View Camera................................... 130
Rear Window Wiper and Washers...........59 Rear Window Washer........................................ 60
Rear Window Wiper............................................ 59
Recommended Towing Weights............145 Calculating the Maximum Loaded Trailer
Weight............................................................... 146
Reduced Engine Performance.................152
Refueling...........................................................114 Easy Fuel ™ Capless Fuel System.................115
Remote Control...............................................41 Car Finder................................................................ 42
Integrated Keyhead Transmitter...................... 41
Programming a New Remote Control...........41
Replacing the Battery......................................... 42
Reprogramming the Unlocking Function............................................................... 41
Repairing Minor Paint Damage
..............206
Replacement Parts Recommendation.........................................11
Collision Repairs..................................................... 11
Scheduled Maintenance and Mechanical Repairs................................................................... 11
Warranty on Replacement Parts..................... 12
Replacing a Lost Key or Remote Control.............................................................42
Reporting Safety Defects (Canada Only)...............................................................165
Reporting Safety Defects (U.S. Only)..............................................................164
Roadside Assistance
...................................155
Vehicles Sold in Canada: Getting Roadside
Assistance........................................................ 155
Vehicles Sold in Canada: Using Roadside Assistance........................................................ 155
Vehicles Sold in the United States: Getting Roadside Assistance.................................... 155
Vehicles Sold in the United States: Using Roadside Assistance.................................... 155
Roadside Emergencies...............................155
Roof Racks and Load Carriers
.................136
Maximum Load Weights.................................. 136Running-In
See: Breaking-In.................................................. 152
Running Out of Fuel......................................113 Refilling With a Portable Fuel
Container........................................................... 113
S
Safety Belt Height Adjustment.................28
Safety Belt Minder
.........................................29
Belt-Minder™........................................................ 29
Safety Belts......................................................25 Principle of Operation......................................... 25
Safety Belt Warning Lamp and Indicator Chime
..............................................................29
Conditions of operation..................................... 29
Safety Canopy ™
............................................38
Safety Precautions........................................112
Satellite Radio..............................................253
Satellite Radio Electronic Serial Number
(ESN)................................................................ 254
Satellite Radio Reception Factors...............254
SIRIUS® Satellite Radio Service.................. 254
Troubleshooting................................................. 255
Scheduled Maintenance Record
...........392
Scheduled Maintenance..........................384
Seats...................................................................96
Security..............................................................53
Settings.............................................................311 Clock........................................................................\
312
Display..................................................................... 312
Settings.................................................................. 314
Sound...................................................................... 313
Vehicle..................................................................... 313
Sitting in the Correct Position...................96
Snow Chains See: Using Snow Chains................................. 225
Special Notices................................................12 New Vehicle Limited Warranty......................... 12
Special Instructions.............................................. 12
Special Operating Conditions Scheduled Maintenance..............................................390
Speed Control See: Cruise Control............................................. 132
Stability Control............................................125 Principle of Operation....................................... 125
Starter Switch See: Ignition Switch........................................... 109
405
Tourneo Connect/Transit Connect (CHC) Canada/United States of America, enUSA, Edition date: 07/2013 Index