2014 FORD POLICE INTERCEPTOR UTILITY lock

Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)Possible solution(s)
I am unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•
This is a free feature, but you
must first register online to use it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.
368SYNC®
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)

Additives and Chemicals
Ford Motor Company recommended additives and chemicals are listed in
the owner manual and in the Ford Workshop Manual. Additional
chemicals or additives not approved by Ford Motor Company are not
recommended as part of normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and foreign material contamination should be inspected
immediately by a qualified expert, such as the factory-trained technicians
at your dealership. Your vehicle’s oils and fluids should be changed at the
specified intervals or in conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle sub-systems during scheduled
maintenance. It is critical that systems are flushed only with new fluid
that is the same as that required to fill and operate the system, or using
a Ford-approved flushing chemical.
Owner Checks and Services
Certain basic maintenance checks and inspections should be performed
every month or at six month intervals.
Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if
necessary.
Parking brake for proper operation.
Safety belts and seat latches for wear and function.
382Scheduled Maintenance
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)

911 Assist™ ..............................343
A
ABS (see Brakes) .....................154
Accessing call history/phone
book during active call .............332
Accessing your media menu
features ......................................355
Accessing your phone menu
features ......................................333
Accessory delay ..........................92
Active call menu options .........332
Advanced menu options ...341, 362
Advanced menu options
(prompts, languages, defaults,
master reset, installing
applications) ..............................341
Airbag supplemental restraint
system ..........................................48
and child safety seats ..............49
description ................................48
disposal ......................................64
driver airbag ..............................48
passenger airbag .......................48
side airbag ...........................48, 53
Air cleaner filter .......239, 241, 306
Air conditioning ........................113
manual heating and air
conditioning system ...............113
Air filter, cabin ..........................115
All Wheel Drive (AWD),
driving off road .........................145
Ambulance packages ..................15
Antifreeze (see Engine
coolant) .....................................226Anti-lock brake system
(see Brakes) ..............................154
Anti-theft system
arming the system ....................76
disarming a triggered system ..76
Audio system
Single CD ................................314
Audio system (see Radio) .......314
Automatic transmission ............143
fluid, adding ....................231, 234
fluid, checking ................231, 234
fluid, refill capacities ..............301
fluid, specification ..................301
Auxiliary input jack (Line in) ..321
Auxiliary powerpoint ................123
B
Battery .......................................236
acid, treating emergencies .....236
jumping a disabled battery ....195
maintenance-free ....................236
replacement, specifications ...306
servicing ..................................236
Blind Spot Information
System .......................................165
Booster seats ...............................22
Brakes ........................................153
anti-lock ...................................154
anti-lock brake system (ABS)
warning light ...........................154
brake warning light ................154
fluid, checking and adding ....234
fluid, refill capacities ..............301
fluid, specifications .................301
lubricant specifications ..........301
parking ....................................154
trailer .......................................184
Index399
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)

C
Capacities for refilling fluids ....301
Cargo management system ......172
CD ..............................................314
CD player ..................................312
Cell phone use ............................16
Changing a tire .........................290
Child safety restraints ..........28, 31
Child safety seats
attaching with tether straps ....31
automatic locking mode
(retractor) .................................38
LATCH .......................................28
Child safety seats - booster
seats .............................................22
Cleaning your vehicle ...............254
engine compartment ..............257
instrument panel ....................259
interior .....................................258
plastic parts ............................256
washing ....................................254
waxing .....................................256
wheels ......................................260
wiper blades ............................257
Climate control (see Air
conditioning or Heating) ..........113
Clock ..........................................314
Console ......................................124
overhead ..................................125
Coolant ......................................226
checking and adding ..............226
refill capacities ........................301
specifications ..........................301
Cross Traffic Alert ....................165
Cruise control ...........................163Customer Assistance ................193
Ford Extended Service
Plan ..........................................309
Getting roadside assistance ...193
Getting the service
you need .................................199
Ordering additional owner’s
literature .................................205
Utilizing the
Mediation/Arbitration
Program ...................................203
D
Defrost .......................................113
rear window ............................114
Dipstick
automatic transmission
fluid ..................................231, 234
engine oil .................................225
Driving under special
conditions ..................144, 147, 150
sand .........................................148
snow and ice ...........................151
through water .................149, 191
E
Electronic message center .......103
Electronic stability control ......157
Emergencies, roadside
jump-starting ..........................195
running out of fuel .................134
Emergency brake (see Parking
brake) ........................................154
Emission control system ..........139
End user license agreement ....372
Engine ........................................300
cleaning ...................................257
coolant .....................................226
400Index
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)

fail-safe cooling .......................229
idle speed control ...................236
lubrication specifications .......301
refill capacities ........................301
service points ..................221, 223
Engine block heater .................130
Engine oil
checking and adding ..............225
dipstick ....................................225
filter, specifications ................306
refill capacities ........................301
specifications ..........................301
Event data recording ..................11
Exhaust fumes ..........................129
F
Fail safe cooling ........................229
Floor mats .................................192
Fluid capacities .........................301
Four-Wheel Drive vehicles
driving off road .......................146
Fuel
cap ...........................................137
capacity ...................................301
choosing the right fuel ...........133
filler funnel .............................134
filling your vehicle with fuel ..137
filter, specifications ........235, 306
fuel pump shut-off ..................195
octane rating ...........................134
quality ......................................133
running out of fuel .................134
safety information relating to
automotive fuels .....................132
Fuel and distance computer ....105
outside temperature
indicator ..................................105
to empty indicator ..................105trip distance ............................105
trip/reset button .....................105
Fuses ..................................207–208
G
Gas cap (see Fuel cap) ............137
Gauges .........................................97
odometer .................................105
trip odometer ..........................105
H
Hazard flashers .........................194
Headlamps
aiming ......................................242
bulb specifications ..................252
flash to pass ..............................85
high beam .................................84
replacing bulbs .......................244
Head restraints .........................117
Heating ......................................113
Hood ..........................................219
I
Ignition .......................................127
Illuminated visor mirror .............95
Information displays .................103
Inspection/maintenance (I/M)
testing ........................................142
Instrument panel
cleaning ...................................259
cluster ........................................98
J
Jack ............................................290
positioning ...............................290
Index401
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)

storage .....................................290
Joining two calls
(multiparty/conference call) ....332
Jump-starting your vehicle ......195
K
Keys .............................................68
positions of the ignition .........127
L
Lamps
bulb replacement
specifications chart ................252
headlamps, flash to pass ..........85
interior lamps .....................88–89
replacing bulbs .......................244
LATCH anchors ...........................28
Liftgate ........................................73
Lights, warning and indicator ....98
Loading instructions .................181
Load limits .................................174
Locks
childproof ..................................34
doors ..........................................69
Lubricant specifications ...........301
Lug nuts ....................................297
M
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................361
Message center .........................103
warning messages ...................106
Mirrors ...................................93, 95
fold away ...................................93side view mirrors (power) .......93
Motorcraft® parts .............254, 306
O
Octane rating ............................134
P
Pairing other phones ................329
Pairing your phone for the
first time ....................................328
Parking brake ............................154
Parts
(see Motorcraft® parts) ..........306
Passenger Occupant
Classification Sensor ...................50
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................340
Phone redial ..............................333
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................358
Power distribution box
(see Fuses) ...............................208
Power door locks ........................69
Power mirrors .............................93
Powerpoint ................................123
Power steering ..........................170
fluid, checking and adding ....235
fluid, refill capacity ................301
fluid, specifications .................301
Power Windows ...........................91
Privacy information ..................325
Putting a call on/off hold .........332
402Index
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)

R
Radio ..........................................314
Single CD ................................314
Radio reception .........................312
Rear view camera display ........159
Rear window defroster .............113
Receiving a text message .........336
Recommendations for
attaching safety restraints for
children ........................................24
Relays ................................207–208
Remote entry system
illuminated entry ................71–72
locking/unlocking doors ...........70
opening the trunk .....................71
replacement/additional
transmitters ...............................67
replacing the batteries .............66
Reverse sensing system ...........159
Roadside assistance ..................193
Roll stability control .................157
Roof rack ...................................173
S
Safety Belt Maintenance ............44
Safety belts (see Safety
restraints) ..............................37, 40
Safety defects, reporting ..........206
Safety information ....................324
Safety restraints ..............37–38, 40
Belt-Minder® ............................41
Belt-Minder®,
deactivating/activating .............43
extension assembly ..................39
for adults .............................37–38for children ...............................24
Occupant Classification
Sensor ........................................50
safety belt maintenance ...........44
seat belt maintenance ..............44
warning light and chime ..........41
Safety restraints - LATCH
anchors ........................................28
Safety seats for children ............24
Safety Compliance
Certification Label ....................308
Satellite Radio ...........................314
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............385
Seat belts (see Safety
restraints) ....................................37
Seats ..........................................121
child safety seats ......................24
front seats .......................119–120
second row seats ....................121
Selecting your media source
(USB, Line in, BT audio) .........355
Setting the clock .......................314
Side air curtain ...........................54
Side-curtain airbags system .......54
SIRIUS® satellite radio ............314
Snowplowing ...............................15
SOS Post Crash Alert .................47
Spark plugs, specifications .......306
Special notice
ambulance conversions ............15
utility-type vehicles ..................15
Specification chart,
lubricants ...................................301
Stability system .........................157
Index403
2014 Police(pol)
Owners Guide gf, 3rd Printing, September 2013
USA(fus)