
Downloaded from www.Manualslib.com manuals search engine Action and DescriptionMenu Item
SYNC may prompt you with more cell phone options. Formore information on your cell phone's capability, see yourcell phone's manual and visit the website.
Making Calls
Press the voice button and say acommand similar to the following:
Voice command
Call
Dial
You can say the name of a person fromyour phone book to call or a say a numberto dial. For example "Call Jenny" or "Dial867-5309".
To end the call or exit phonemode, press and hold the phonebutton.
Receiving Calls
During an incoming call, an audible tonesounds. Call information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC logsit as a missed call.
Phone Menu Options
Press the top left corner on thetouchscreen to select from the followingoptions:
Action and DescriptionMenu Item
Touch this button to accessthe on-screen numerical padto enter a number and placea call. During an active call,you can also choose any ofthese options:
Phone
Mute Call
Hold Call
Privacy
Join Calls
End
Select to call storedcontacts.Quick Dial
378Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Note:This feature only works in a Europeancountry or region where SYNC EmergencyAssistance can call the local emergencyservices. Visit the regional Ford website fordetails.
In the Event of a Crash
Note:Not every crash deploys an airbag ortriggers the fuel pump shut off (which mayturn on Emergency Assistance). However,if Emergency Assistance is triggered thesystem tries to contact the emergencyservices. If a connected cell phone sustainsdamage or loses connection to the system,it searches for and tries to connect to anyavailable previously paired cell phone. Thesystem attempts to dial 112.
Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant button or bypressing the end call button on thesteering wheel.
During a call:
•Emergency Assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
•After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
386Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine MAX A/C: Touch to cool your vehicle with recirculated air. Touch again fornormal A/C operation. MAX A/C distributes air through instrument panel ventsand may help reduce odors from entering your vehicle. MAX A/C is moreeconomical and efficient than normal A/C mode.
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A/C: Touch to switch the air conditioning on or off. Use A/C with recirculatedair to improve cooling performance and efficiency. A/C engages automaticallyin MAX A/C, defrost and footwell/defrost.
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AUTO: Touch to engage automatic operation, then set the temperature usingthe temperature control. The system automatically controls fan speed, airflowdistribution, A/C on or off and the use of fresh or recirculated air.
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Heated rear window: Turns the heated rear window on and off. See HeatedWindows and Mirrors (page 121).H
MAX Defrost: Distributes outside air through the windshield air vents andautomatically turns the air conditioning on. The fan is set to the highest speedand the temperature to HI. When the air distribution is set in this position, youare unable to select recirculated air or manually adjust the fan speed andtemperature control.
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Heated windscreen: Press the button to clear the heated windscreen of thinice and fog.J
Manual airflow distribution controls: Footwell and Defrost: Distributesair through the windshield defroster vents, demister vents, floor vents and rearseat floor vents, and provides outside air to reduce window fogging.Panel:Distributes air through the instrument panel vents.Panel and Floor: Distributesair through the instrument panel vents, demister vents, floor vents and rear seatfloor vents.Floor: Distributes air through the demister vents, floor vents andrear seat floor vents.Defrost: Touch to clear the windshield of fog and thin ice.Touch again to return to the previous airflow selection. When on, defrost providesoutside air to reduce window fogging and distributes air through the windshielddefroster vents and demister vents.
K
Driver settings: Touch + or – to adjust the temperature.L
Touch the heated seat icon to turn the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to turn the climate-controlled seat offand on (if equipped).
Touch MyTemp to select your preset temperature setpoint. Touch and holdMyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to turn the heated steering wheel on andoff (if equipped).
389Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Climate Control Voice CommandsPress the voice button on thesteering wheel controls. Whenprompted, say any of thefollowing or a similar command:
Voice commands
Climate On
Climate Off
Adjust the temperature to between 15.0 - 30.0°C or59 - 86°F.Set temperature
NAVIGATION
Note:The navigation SD card must be inthe SD card slot to operate the navigationsystem. If you need a replacement SD card,contact an authorized dealer.
Note:The SD card slot is spring-loaded. Toremove the SD card, just push the card inand release it. Do not attempt to pull thecard out to remove it; this could causedamage.
Your navigation system is comprised oftwo main features, destination mode andmap mode.
Destination Mode
To set a destination press the green corner of your touchscreen, then the press:
Menu Item
Dest.
Choose any of the following:
My Home
Favorites
Previous Destinations
Point of Interest
Emergency
Street Address
Intersection
City Center
390Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine View/Edit Route
Access these features when a route isactive:
Menu Item
View Route
Edit Destination/Waypoints
Edit Turn List
Detour
Edit Route Preferences
Edit Traffic Preferences
Cancel Route
HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly toHERE by going to www.here.com. HEREevaluates all reported map errors andresponds with the result of theirinvestigation by e-mail.
Navigation Map Updates
Annual navigation map updates areavailable for purchase through yourdealership.
Navigation Voice Commands
When in navigation mode, pressthe voice button on the steeringwheel controls.
After the tone, say any of the following or a similar command:
Voice command
Destination
Zoom Out
Zoom In
Where Am I
help
The following commands can only be used when a navigation route is active:
Voice command
Detour
Cancel Route
Show Route
Repeat Instruction
Turn List
399Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine A
A/CSee: Climate Control...........................................111About This Manual...........................................7ABSSee: Brakes...........................................................160ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................160AccessoriesSee: Replacement PartsRecommendation............................................10ACCSee: Using Adaptive Cruise Control.............182Active City Stop...........................................200Principle of Operation.....................................200Switching the System Off and On...............201Active Park Assist..........................................172Deactivating the Active Park AssistFeature...............................................................175Parallel Parking, Perpendicular Parking,Park Out Assist................................................172Troubleshooting the System..........................176Adaptive Headlamps...................................68Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................56Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................56Easy Entry and Exit Feature..............................57Memory Feature....................................................57AFSSee: Adaptive Headlamps...............................68Air ConditioningSee: Climate Control...........................................111Air Vents.............................................................111Center Air Vents.....................................................111Side Air Vents.........................................................111AlarmSee: Anti-Theft Alarm - Vehicles With: IntegralBattery.................................................................53See: Anti-Theft Alarm - Vehicles With: InteriorSensor...................................................................51Ambient Lighting.............................................71
Anti-Theft Alarm - Vehicles With:Integral Battery............................................53Alarm System........................................................53Arming the Alarm.................................................54Disarming the Alarm...........................................54Full and Reduced Guard....................................53Triggering the Alarm............................................53Anti-Theft Alarm - Vehicles With: InteriorSensor...............................................................51Alarm System.........................................................51Arming the Alarm.................................................52Disarming the Alarm...........................................52Full and Reduced Guard....................................52Triggering the Alarm.............................................51Appendices...................................................408Ashtray..............................................................137At a Glance.........................................................11Audible Warnings and Indicators.............85Headlamps On Warning Chime......................85Key in Ignition Warning Chime........................85Keyless Warning Alert........................................85Parking Brake On Warning Chime.................85Audio Control...................................................57MODE........................................................................57Seek, Next or Previous........................................57Audio Input Jack..........................................303Audio System................................................292General Information.........................................292Audio Unit.......................................................293Audio Unit - Vehicles With: AM/FM/CD/SYNC.............................................................296Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................297Menu Structure..................................................298Autolamps........................................................64Windshield Wiper ActivatedHeadlamps........................................................64Automatic Climate Control - VehiclesWith: Heated Windshield.........................114Automatic Climate Control - VehiclesWith: Sony Audio System........................117Automatic Climate Control - VehiclesWithout: Heated Windshield..................116Automatic High Beam Control.................65Activating the System........................................66Manually Overriding the System....................66
431Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Changing the 12V Battery.........................249Changing the Wiper Blades.....................249Changing the Front Wiper Blades...............249Changing the Rear Window WiperBlades...............................................................249Checking MyKey System Status................41Checking the Wiper Blades.....................249Child Safety........................................................17Child Safety Locks - Vehicles With:Mechanical Child Proof Locks................24Left-Hand Side......................................................24Right-Hand Side...................................................24Child Safety Locks - Vehicles With:Remote Child Proof Locks.......................24Child Seat Positioning..................................20Cigar Lighter...................................................136Cleaning the Alloy Wheels.......................258Cleaning the Exterior...................................257Body Paintwork Preservation........................257Cleaning the Chrome Trim..............................257Cleaning the Headlamps.................................257Cleaning the Rear Window.............................257Cleaning the Interior...................................258Instrument Cluster Screens, LCD Screensand Radio Screens.......................................258Rear Windows.....................................................258Safety Belts.........................................................258Cleaning the Windows and WiperBlades............................................................257Clearing All MyKeys.......................................39Climate............................................................388Climate Control Voice Commands............390Climate Control...............................................111Principle of Operation.........................................111Climate Controlled Seats..........................133Cooled Seats........................................................134Cold Weather Precautions.......................222Collision Warning System.........................201PRINCIPLE OF OPERATION...........................201Coolant CheckSee: Engine Coolant Check............................247Cornering Lamps............................................69Creating a MyKey...........................................38Programming/Changing ConfigurableSettings...............................................................39
Cruise Control..................................................58Principle of Operation........................................181Type 1........................................................................58Type 2.......................................................................58Cruise controlSee: Using Cruise Control.................................181Cup Holders.....................................................137
D
Data Recording..................................................9Daytime Running Lamps.............................65Diesel Particulate Filter..............................143Regeneration........................................................143Digital Radio...................................................301General Information..........................................301Using Digital Audio Broadcast and SYNCwith Touchscreen.........................................302Using Digital Audio Broadcast on aNon-Touchscreen..........................................301Direction Indicators.......................................69Dog Guard........................................................212Installing behind the front seats...................212Installing behind the rear seats.....................213DPFSee: Diesel Particulate Filter...........................143Drive Control.................................................205Adaptive Steering..............................................205Driver Select Suspension...............................205Driver Airbag.....................................................27Driver Alert......................................................189Principle of Operation......................................189Using Driver Alert................................................190Driver Knee Airbag.........................................29Driving Aids.....................................................189Driving Hints....................................................221Driving Through Water...............................222DRLSee: Daytime Running Lamps.........................65
433Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Fuse Specification Chart...........................227Passenger Compartment Fuse Panel........233Power Distribution Box.....................................227
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Gauges...............................................................78Engine Coolant Temperature Gauge............80Fuel Gauge.............................................................80Information Display.............................................79Type 1 and 2............................................................78Type 3........................................................................79General Information on RadioFrequencies...................................................32Global Opening and Closing......................73Closing the Windows..........................................73Opening the Windows........................................73
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Hazard Warning Flashers..........................224Headlamp Exit Delay....................................65Headlamp Leveling........................................67Head Restraints.............................................126Adjusting the Head Restraint..........................127Tilting Head Restraints ....................................128Heated Seats..................................................133Heated Steering Wheel...............................59Heated Windows and Mirrors....................121Heated Exterior Mirror.......................................122Heated Rear Window.........................................121Heated Windshield.......................................122HeatingSee: Climate Control...........................................111Hill Start Assist..............................................163Switching the System On and Off...............164Using Hill Start Assist.......................................163Hints on Controlling the InteriorClimate...........................................................119Cooling the Interior Quickly..............................121General Hints........................................................119Heating the Interior Quickly............................120Recommended Settings for Cooling ...........121Recommended Settings for Heating..........120Side Window Defogging in ColdWeather..............................................................121Hints on Driving With Anti-LockBrakes............................................................160
Hood LockSee: Opening and Closing the Hood...........237
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Ignition Switch...............................................138Inflatable Safety Belts.................................30Rear Inflatable Safety Belt...............................30Information Display Control......................58Information Display Control Features..........59Information Displays....................................86General Information...........................................86Information....................................................383Calendar...............................................................384Emergency Assistance....................................384Notifications........................................................383
435Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex