2014 FORD MONDEO service

Downloaded from www.Manualslib.com manuals search engine Press Notifications, and then choose from any of the following services:
Action and DescriptionMenu Item
The complete messageView
The messageDelete
MessagesDelete All
This screen displays any system messages(such as an SD card fault).
Note:The system alerts you to anymessages by turning the information iconyellow. After you read or delete themessages, the icon returns to white.
Calendar
If your vehicle is equipped withNavigation, touch the I(Information) button to accessthese features. If your vehicle is notequipped with Navigation, touch the cornerof the touchscreen with the green tab.
Press Calendar. You can view the currentcalendar by day, week or month.
Emergency Assistance (If Equipped)
WARNINGS
For this feature to work, your mobilephone must be Bluetooth capableand compatible with the system.
Always place your mobile phone ina secure location inside your vehicle.Failure to do so may cause seriousinjury to someone or damage the phonewhich could prevent Emergency Assistancefrom working correctly.
Unless the Emergency Assistancesetting is set to on prior to a collision,the system will not attempt to placean emergency call which could delay theresponse time, potentially increasing therisk of serious injury or death. Do not wait
WARNINGS
for Emergency Assistance to make anemergency call if you can do it yourself.Dial emergency services immediately toavoid a delayed response time. If you donot hear Emergency Assistance within fiveseconds of the crash, the system or cellphone may be damaged or non-functional.
Note:Before setting the feature on, pleaseread the important notice about theEmergency Assistance feature and theEmergency Assistance privacy notice laterin this section for important information.
Note:When you switch EmergencyAssistance on or off, the setting apply to allpaired mobile phones. If you switchEmergency Assistance off and a previouslypaired phone connects when you switch theignition on, either a voice message plays, adisplay message or icon is shown, or both.
Note:Note: Every mobile phone operatesdifferently. While Emergency Assistanceworks with most mobile phones, somemobile phones may experience difficultiesusing this feature.
384Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine In the event of a collision which deploysan airbag or activates the fuel pumpshut-off, the system may contact theemergency services (including call center)through a paired and connected mobilephone. The emergency services operatorcontacts the relevant police agency andestablishes communication among threeparties (you, call center and the policeagency). In the end, the local police agencycoordinates the rescue.
Note:In case of an emergency, EmergencyAssistance, as a means of communicationaid, can help you contact specific rescuedepartments of public security. EmergencyAssistance does not implement the rescueoperations. The local public securitydepartment deploys specific rescueoperations according to the actual situation.
See Supplementary Restraints System(page 27). Important informationregarding airbag deployment is in thischapter.
See Roadside Emergencies (page 224).Important information regarding the fuelpump shut-off is in this chapter.
Setting Emergency Assistance On
If your vehicle is equipped withNavigation, touch the I (Information)button to access these features. If yourvehicle is not equipped withNavigation, touch the corner of thetouchscreen with the green tab. Thenselect:
Menu Item
Apps
Emergency Assistance
On
Display Options
If you switch on this feature, a confirmationmessage appears in the display when yourcell phone connects and your vehiclestarts.
If you switch off this feature, the dialogallows you to set a reminder.
Off with reminder provides a display andvoice reminder when your cell phoneconnects and your vehicle starts.
Off without reminder provides a displayreminder only without a voice reminderwhen your cell phone connects.
To make sure that Emergency Assistanceworks correctly:
•The system must have power and beworking correctly at the time of thecrash and during feature activation anduse.
•You must switch on the feature beforea crash.
•You must have a cell phone connectedto the system.
•In certain countries, it may benecessary to have a valid andregistered SIM card with credit in orderto place and maintain an emergencycall.
•A connected cell phone must have theability to make and maintain anoutgoing call at the time of the crash.
•A connected cell phone must haveadequate network coverage, batterypower and signal strength.
•Your vehicle must have battery power.
385Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Note:This feature only works in a Europeancountry or region where SYNC EmergencyAssistance can call the local emergencyservices. Visit the regional Ford website fordetails.
In the Event of a Crash
Note:Not every crash deploys an airbag ortriggers the fuel pump shut off (which mayturn on Emergency Assistance). However,if Emergency Assistance is triggered thesystem tries to contact the emergencyservices. If a connected cell phone sustainsdamage or loses connection to the system,it searches for and tries to connect to anyavailable previously paired cell phone. Thesystem attempts to dial 112.
Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant button or bypressing the end call button on thesteering wheel.
During a call:
•Emergency Assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
•After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
386Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency Assistance may not workif:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details
Important Information about theEmergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for latestdetails.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
Where Am I?
For vehicle location and information select:
Action and DescriptionMenu Item
Information
Help
Then select:
View your vehicle's current location, if yourvehicle is equipped with navigation. If yourvehicle is not equipped with navigation, youdo not see this button.
Where Am I?
387Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine To begin navigation press:
Action and DescriptionMenu Item
You can cancel the route or have thesystem demo the route for you.Start Route
During route guidance, you can press thetalking bubble icon that appears in theupper right navigation corner (green bar) ifyou want the system to repeat route guid-ance information. When the system repeatsthe last guidance instruction, it updates thedistance to the next guidance instruction,since it detects when the vehicle is moving.
To set route preferences press:
Action and DescriptionMenu Item
In route preferences you can to set prefer-ences like avoiding motorways, tollroads,ferries and car trains or tunnels.
Route Prefs
Note:If your vehicle is on a recognized roadand you do not press the Start Routebutton, the system defaults to the FastestRoute option and begins guidance.
Michelin Travel Guide
The Michelin travel guide is a service whichprovides additional information aboutcertain places of interests (POI) such asrestaurants, hotels and touristic sites (ifavailable).
If you have paired your phone with thesystem, you can press the phone buttonto directly establish a call with the selectedPOI.
Note:Not all features are available in alllanguages and countries.
Point of Interest (POI) Categories
Main categories
Fuel Station
Parking
Food, Drink and Dining
Automotive
Travel and Transportation
Shopping
Financial
Entertainment & Arts
Emergency
Recreation & Sports
Community
392Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Main categories
Government
Health and Medicine
Domestic Services
To expand these listings, press the + infront of the listing.
The system also allows you to sortalphabetically or by distance.
Setting Your NavigationPreferences
Select settings for the system totake into account when planningyour route.
To access the settings options, press
Menu Item
Settings
Navigation
Then select any of the following:
Map Preferences
Second Level Messages, Actions and DescriptionsMenu Item
Map Preferences
Then select any of the following:
Display your vehicle’s previously traveled route with white dots.You can switch this feature:Breadcrumbs
OffOn
Have the system display your turn listTurn List Format
Bottom to TopTop to Bottom
When parking point of interest notification is on, the iconsdisplay on the map when you get close to your destination.This may not be very useful in dense areas, and may clutterthe map when other points of interest display. Set the auto-matic parking point of interest notification. You can switch thisfeature:
Parking POI Notification
OffOn
393Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Cell phone issues
Possible solutionPossible causeIssue
Your iPhone is now set up to forwardincoming text messages to SYNC.Repeat these steps for every other Syncvehicle you are connected to.Your iPhone will only forward incoming textmessages to SYNC if it is unlocked.Replying to text messages using SYNC isnot supported by iPhone.Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Access the text messaging menu of SYNCto see if your cell phone supports thefeature. Press the PHONE button and thenscroll and select the option for textmessaging, then press OK.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
USB and media issues
Possible solutionPossible causeIssue
Try switching off the device, resetting it orremoving the battery, then trying again.
Possible device malfunc-tion.
I am havingtroubleconnecting mydevice.
Make sure you are using the manufacturer'scable.
Make sure correctly insert the USB cable tothe device and your vehicle's USB port.
Make sure that the device does not havean auto-install program or active securitysettings.
402Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine and "online" or electronicdocumentation ("MS SOFTWARE")are protected by internationalintellectual property laws and treaties.The MS SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE may interface withand/or communicate with, or may belater upgraded to interface with and/orcommunicate with additional softwareand/or systems provided by FORDMOTOR COMPANY. The additionalsoftware and systems of FORDMOTOR COMPANY origin, as well asassociated media, printed materials,and "online" or electronicdocumentation ("FORD SOFTWARE")are protected by internationalintellectual property laws and treaties.The FORD SOFTWARE is licensed, notsold. All rights reserved.
•The MS SOFTWARE and/or FORDSOFTWARE may interface with and/orcommunicate with, or may be laterupgraded to interface with and/orcommunicate with additional softwareand/or systems provided by third partysoftware and service suppliers. Theadditional software and services ofthird party origin, as well as associatedmedia, printed materials, and "online"or electronic documentation ("THIRDPARTY SOFTWARE") are protected byinternational intellectual property lawsand treaties. The THIRD PARTYSOFTWARE is licensed, not sold. Allrights reserved.
•The MS SOFTWARE, FORDSOFTWARE and THIRD PARTYSOFTWARE hereinafter collectivelyand individually will be referred to as"SOFTWARE".
IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT ("EULA")DO NOT USE THE DEVICE OR COPYTHE SOFTWARE. ANY USE OF THESOFTWARE, INCLUDING BUT NOTLIMITED TO USE ON THE DEVICE, WILLCONSTITUTE YOUR AGREEMENT TOTHIS EULA (OR RATIFICATION OF ANYPREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE: ThisEULA grants you the following license:
•You may use the SOFTWARE asinstalled on the DEVICE and asotherwise interfacing with systemsand/or services provide by or throughFORD MOTOR COMPANY or its thirdparty software and service providers.
Description of Other Rights andLimitations
•Speech Recognition: If theSOFTWARE includes speechrecognition component(s), you shouldunderstand that speech recognition isan inherently statistical process andthat recognition errors are inherent inthe process. Neither FORD MOTORCOMPANY nor its suppliers shall beliable for any damages arising out oferrors in the speech recognitionprocess.
•Limitations on Reverse Engineering,Decompilation and Disassembly:You may not reverse engineer,decompile, or disassemble nor permitothers to reverse engineer, decompileor disassemble the SOFTWARE, exceptand only to the extent that such activityis expressly permitted by applicablelaw notwithstanding this limitation.
410Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingAppendices