2014 FORD MONDEO service

Downloaded from www.Manualslib.com manuals search engine Description and ActionMessage
Check or uncheck this option to turn the Bluetooth interfaceof the system on or off. Select this option then press the OKbutton to change the option's status.
Bluetooth on
This selection does not erase your indexed information(phonebook, call history, text messages and paired devices).Set defaults
Select this option and confirm when prompted in the audiodisplay. Return to the factory default settings.
Completely erase all information stored on the system(phonebook, call history, text messages and paired devices)and return to the factory default settings.
Master reset
Select this option and confirm when prompted in the audiodisplay. The display indicates when complete and the systemtakes you back to the previous menu.
Install applications or software updates you have down-loaded.Install on SYNC
Select this option and confirm when prompted in the audiodisplay. There must be a valid SYNC application or updateavailable on the USB thumb drive in order to finish aninstallation successfully.
Display the system's version numbers as well as its serialnumber.System info
Press the OK button to select.
The voice settings submenu contains various options. SeeUsing Voice Recognition (page 306).Voice settings
Browse the actual menu structure of the connected USBdevice. Press the OK button and use the up or down arrowsto scroll through the folders and files. Use the left or rightarrows to enter and leave a folder. Media content can bedirectly selected for playback from this menu.
Browse USB
You can turn the emergency assistance feature on or off. SeeSYNC™ Applications and Services (page 320).Emergency Assistance
SYNC™ APPLICATIONS AND
SERVICES
A list of available applications appears.Each application may have its own specificsettings.
Press the MENU button to enter thesystem menu.
320Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Description and ActionMessage
Scroll to this option, and then press OK.SYNC-Apps
SYNC Emergency Assistance
WARNINGS
For this feature to work, your cellphone must have Bluetooth and becompatible with the system.
Always place your cell phone in asecure location inside your vehicle.Failure to do so may cause seriousinjury to someone or damage the cellphone which could prevent this featurefrom working correctly.
Unless the feature setting is switchedon prior to a crash, the system willnot attempt to place an emergencycall which could delay the response time,potentially increasing the risk of seriousinjury or death. Do not wait for the systemto make an emergency call if you can do ityourself. Dial emergency servicesimmediately to avoid a delayed responsetime. If you do not hear EmergencyAssistance within five seconds of the crash,the system or cell phone may be damagedor non-functional.
If a crash deploys an airbag or triggers thefuel pump shut off, the system maycontact emergency services by dialing 112(the wireless emergency number thatworks in most European countries) througha paired and connected cell phone. Formore information about the system andEmergency Assistance, visit the regionalFord website.
Note:Before selecting this feature, youmust read the Emergency Assistance privacynotice later in this section for importantinformation.
Note:When you switch this feature on oroff, that setting applies for all paired cellphones. If you have turned this feature offand a previously paired phone connectswhen you switch on the ignition, either avoice message plays, a display message oricon is shown, or both.
Note:Every cell phone operates differently.While this feature works with most cellphones, some cell phones may experiencedifficulties using this feature.
Note:Make sure you are familiar with theinformation about airbag deployment. SeeSupplementary Restraints System (page27).
Switching Emergency AssistanceOn and Off
Press the MENU button then select:
ActionMessage
Press OK.SYNC-Apps
Press OK. Select the option you require and press OK.Emergency Assistance
321Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Display Options
If you switch on this feature, a confirmationmessage appears in the display.
If you switch off this feature, a dialog willappear in the display, which allows you toset a voice reminder.
Off with voice reminder provides a displayand voice reminder when your cell phoneconnects and your vehicle starts.
Off without voice reminder provides adisplay reminder only without a voicereminder when your cell phone connects.
To make sure that Emergency Assistanceworks correctly:
•The system must have power and beworking correctly at the time of thecrash and during feature activation anduse.
•You must switch on the feature beforea crash.
•You must have a cell phone connectedto the system.
•In certain countries, it may benecessary to have a valid andregistered SIM card with credit in orderto place and maintain an emergencycall.
•A connected cell phone must have theability to make and maintain anoutgoing call at the time of the crash.
•A connected cell phone must haveadequate network coverage, batterypower and signal strength.
•Your vehicle must have battery power.
Note:This feature only works in a Europeancountry or region where SYNC EmergencyAssistance can call the local emergencyservices. Visit the regional Ford website fordetails.
In the Event of a Crash
Note:Not every crash deploys an airbag ortriggers the fuel pump shut off (which mayturn on Emergency Assistance). However,if Emergency Assistance is triggered thesystem tries to contact the emergencyservices. If a connected cell phone sustainsdamage or loses connection to the system,it searches for and tries to connect to anyavailable previously paired cell phone. Thesystem attempts to dial 112.
Before making a call:
•If you do not cancel the call and SYNCmakes a successful call, anintroductory message plays for theemergency operator. After thismessage, there is hands-freecommunication between your vehicle'soccupants and the operator.
•The system provides a short windowof time (approximately 10 seconds) tocancel the call. If you do not cancel thecall, the system attempts to dial 112.
•The system plays a message lettingyou know when it attempts to make anemergency call. You can cancel the callby selecting the relevant functionbutton or by pressing the end callbutton on the steering wheel.
During a call:
•Emergency Assistance uses yourvehicle GPS or cellular networkinformation when available todetermine the most appropriatelanguage to use. It alerts theemergency operator of the crash anddelivers the introductory message. Thismay include your vehicle GPScoordinates.
•The language the system uses tointeract with the occupants of yourvehicle may differ from the languageused to deliver information to theemergency operator.
322Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine •After the delivery of the introductorymessage the voice line opens so thatyou can speak hands-free with theemergency operator.
•When the line is connected, you mustbe prepared to provide your name,phone number and locationinformation immediately.
Note:While the system providesinformation to the emergency operator, thesystem plays a message letting you knowit is sending important information. It thenlets you know when the line is open to starthands-free communication.
Note:During an Emergency Assistance call,an emergency priority screen appears whichcontains vehicle GPS coordinates whenavailable.
Note:It is possible that GPS locationinformation is not available at the time ofthe crash; in this case, EmergencyAssistance will still attempt to place anemergency call.
Note:It is possible that the emergencyservices will not receive the GPScoordinates; in this case, hands-freecommunication with an emergency operatoris available.
Note:The emergency operator may alsoreceive information from the cellularnetwork such as cell phone number, cellphone location and cell phone carrier nameindependent from SYNC EmergencyAssistance.
Emergency Assistance may not work if:
•Your cell phone or EmergencyAssistance hardware sustains damagein the crash.
•The vehicle battery or the system hasno power.
•A crash ejects your cell phone fromyour vehicle.
•You do not have a valid and registeredSIM card with credit in your cell phone.
•You are in a European country or regionwhere the SYNC Emergency Assistancecannot place the call. Visit the regionalFord website for details.
Important Information about theEmergency Assistance Feature
Emergency Assistance does not currentlycall emergency services in the followingmarkets: Albania, Belarus, Bosnia andHerzegovina, Macedonia, Netherlands,Ukraine, Moldova and Russia.
Visit the regional Ford website for thelatest details.
Emergency Assistance Privacy Notice
When you switch on EmergencyAssistance, it may disclose to emergencyservices that your vehicle has been in acrash involving the deployment of anairbag or activation of the fuel pump shutoff. This feature has the capability todisclose your location information to theemergency operator or other details aboutyour vehicle or crash to provide the mostappropriate emergency services.
If you do not want to disclose thisinformation, do not switch on the feature.
SYNC AppLink
The system enables voice and manualcontrol of SYNC AppLink enabledsmartphone apps. Once an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and manual controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:Android users need to connect thephone to SYNC using Bluetooth.
323Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Description and ActionCommand
The system will search your connected mobile device forSYNC compatible apps.find [new] [mobile](apps | applications)
Say the name of an app to start it on SYNC.
The system will list the available voice commands for therequested app.Help
Use this command followed by the name of the app.(quit | exit | close)
Enabling and Disabling PushNotifications
Some apps can send push notifications. Apush notification is an alert from an apprunning in the background and is deliveredby voice, pop up or both. This may beparticularly useful for news or locationbased apps.
Press the MENU button then select:
Description and ActionMessage
SYNC-Apps
Mobile Apps
Settings
If push notifications are supported, this setting will be listed.Select to enable or disable the feature as required.All Apps
Enabling SYNC Mobile Apps
To use the system you must consent tosend and receive app authorizationinformation and updates, using the dataplan associated with the connected device.
Data is sent to Ford in the United Statesthrough the connected device. Theinformation is encrypted and includes yourVIN, SYNC module number, anonymoususage statistics and debugginginformation. Updates may take placeautomatically.
Note:You must enable mobile apps foreach connected device the first time youselect a mobile app using the system.
Note:Standard data rates will apply. Fordis not responsible for any additional chargesyou may receive from your service provider,when your vehicle sends or receives datathrough the connected device. This includesany additional charges incurred due todriving in areas when roaming out of a homenetwork.
325Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Cell phone issues
Possible solutionPossible causeIssue
•Make sure the connection status showsNot Connected.
•Press the blue circle to enter the nextmenu.
•Turn on Show Notifications.
•Turn on Sync Contacts.
Your iPhone is now set up to forwardincoming text messages to SYNC.Repeat these steps for every other Syncvehicle you are connected to.Your iPhone will only forward incoming textmessages to SYNC if it is unlocked.Replying to text messages using SYNC isnot supported by iPhone.Text messages from WhatsApp and Face-book Messenger are not supported.
Your cell phone must support downloadingtext messages through Bluetooth to receiveincoming text messages.
This is a cell phone-dependent feature.
Audible textmessages donot work on mycell phone.
Access the text messaging menu of SYNCto see if your cell phone supports thefeature. Press the PHONE button and thenscroll and select the option for textmessaging, then press OK.
Because each cell phone is different, referto your device's manual for the specific cellphone you are pairing. In fact, there can bedifferences between cell phones due tobrand, model, service provider and softwareversion.
This is a cell phone limita-tion.
335Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™

Downloaded from www.Manualslib.com manuals search engine Safety Information
WARNING
Driving while distracted can result inloss of vehicle control, crash andinjury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
•Do not attempt to service or repair thesystem. Have an authorized dealercheck your vehicle.
•Do not operate playing devices if thepower cords or cables are broken, splitor damaged. Place cords and cablesout of the way, so they do not interferewith the operation of pedals, seats,compartments or safe driving abilities.
•Do not leave playing devices in yourvehicle during extreme conditions as itcould cause them damage. See yourdevice's user guide for furtherinformation.
•For your safety, some SYNC functionsare speed-dependent. Their use islimited to when your vehicle is travelingat speeds under 5 mph (8 km/h).
Make sure that you review your device'smanual before using it with SYNC.
Speed-restricted Features
Some features of this system may be toodifficult to use while your vehicle is movingso they are restricted from use unless yourvehicle is stationary.
See the following chart for more specificexamples.
Restricted features
Editing settings while the rear view camera or active parkassist are active.System Functionality
Playing video.Videos, Photos and Graphics
Composing text messages.Text Messages
Editing preset text messages.
Demo navigation route.Navigation
347Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine Info (DAB only)
When the info button is pressed, thesystem shows the corresponding block
number for the active DAB radio station. Ifyou press the info button a second timethe radio station name is displayed again.
Options
Action and DescriptionMenu Item
Touch this button to adjust settings for:Sound Settings
Bass
Midrange
Treble
Set Balance and Fade
Occupancy Mode
EQ Mode
Speed Compensated Volume
This allows you to view the informationbroadcast by FM stations.Radio Text
AST (Autostore) allows you to have thesystem automatically store the sixstrongest stations in your current location.
AST
With news announcement option active,the system interrupts active audio sourceto provide incoming news announcements,if currently tuned station (or last tunedstation in case of other media active)supports news.
News announcement
With Regional option active, the systemstays on the regional subprogram insteadof switching to a different frequency withbetter reception.
Regional
With alternative frequency option active,the system re-tunes to a differentfrequency with better reception for thesame station.
Alternate Frequency
With Service Linking active, the systemautomatically switches from DAB to FM, incase DAB becomes unavailable.
Service Linking
367Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2