
Downloaded from www.Manualslib.com manuals search engine Voice command issues
Possible solutionPossible causeIssue
SYNC uses a synthetically generated voicerather than pre-recorded human voice.
SYNC uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example," playartist Madonna).
SYNC offers significant capability beyondthe previous system such as dialing acontact name directly from the phonebookwithout pre-recording (for example,“callJohn Smith”) or selecting a track, artist,album, genre or playlist directly from yourmedia player (for example, " play artistMadonna).
The focus of SYNC is tocontrol your mobiledevices and the contentstored on them.
My previousBluetooth voicecontrol systemallowed me tocontrol theradio, CD, andclimate controlsystems. Whycan I not controlthese systemswith SYNC?
406Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine General
Possible solutionPossible causeIssue
SYNC only supports four languages in asingle module for text display, voice controland voice prompts. The country where youbought your vehicle dictates the fourlanguages based on the most popularlanguages spoken. If the selected languageis not available, SYNC remains in thecurrent active language.
SYNC does not supportthe currently selectedlanguage for the instru-ment cluster and inform-ation and entertainmentdisplay.
The languageselected for theinstrumentcluster andinformation andentertainmentdisplay does notmatch theSYNC language(phone, USB,Bluetoothaudio, voicecontrol andvoice prompts).
SYNC offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example, playartist Madonna).
SYNC with Touchscreen System Reset
The system has System Reset feature that can be performed if the function of a SYNCfeature is lost. This reset is intended to restore functionality and will not erase anyinformation previously stored in the system (such as paired devices, phonebook, callhistory, text messages, or user settings). To perform a System Reset, press and holdthe Seek Up (>>) button while pressing and holding the Radio Power button. Afterapproximately 5 seconds the screen will go black. Allow a 1-2 minutes for the systemreset to complete. You may then resume using the SYNC system.
407Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine ELECTROMAGNETIC
COMPATIBILITY
WARNINGS
Your vehicle has been tested andcertified to legislations relating toelectromagnetic compatibility(72/245/EEC, UN ECE Regulation 10 orother applicable local requirements). It isyour responsibility to make sure that anyequipment you have fitted complies withapplicable local legislations. Have anyequipment fitted by an authorized dealer.
WARNINGS
The radio frequency transmitterequipment, for example cellulartelephones and amateur radiotransmitters, may only be fitted to yourvehicle if they keep to the parametersshown in the table below. There are nospecial provisions or conditions forinstallations or use.
Do not mount any transceiver,microphones, speakers, or any otheritem in the deployment path of theairbag system.
Do not fasten antenna cables tooriginal vehicle wiring, fuel pipes andbrake pipes.
Keep antenna and power cables atleast 3.9 in (10 cm) from anyelectronic modules and airbags.
408Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingAppendices

Downloaded from www.Manualslib.com manuals search engine Antenna PositionsMaximum output power Watt (PeakRMS)Frequency BandMHz
350 W1-30
1, 250 W30-54
1, 250 W68-87.5
1, 250 W142-176
1, 250 W380-512
1, 210 W806-940
1, 210 W1200-1400
1, 210 W1710-1885
1, 210 W1885-2025
Note:After the installation of radiofrequency transmitters, check fordisturbances from and to all electricalequipment in your vehicle, both in thestandby and transmit modes.
Check all electrical equipment:
•With the ignition on.
•With the engine running.
•During a road test at various speeds.
Check that electromagnetic fieldsgenerated inside your vehicle cabin by thetransmitter installed do not exceedapplicable human exposure requirements.
END USER LICENSE
AGREEMENT
SYNC End User License Agreement(EULA)
•You have acquired a device ("DEVICE")that includes software licensed by FordMotor Company and its affiliates("FORD MOTOR COMPANY") from anaffiliate of Microsoft Corporation("MS") . Those installed softwareproducts of MS origin, as well asassociated media, printed materials,
409Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingAppendices

Downloaded from www.Manualslib.com manuals search engine THE GRACENOTE SOFTWARE, EACH ITEMOF GRACENOTE DATA AND THEGRACENOTE CONTENT ARE LICENSEDTO YOU "AS IS". NEITHER GRACENOTEMAKES ANY REPRESENTATIONS ORWARRANTIES, EXPRESS OR IMPLIED,REGARDING THE ACCURACY OF ANYGRACENOTE DATA FROM THEGRACENOTE SERVERS OR GRACENOTECONTENT. GRACENOTE COLLECTIVELYAND SEPARATELY RESERVE THE RIGHTTO DELETE DATA AND/OR CONTENTFROM THE COMPANIES' RESPECTIVESERVERS OR, IN THE CASE OFGRACENOTE, CHANGE DATACATEGORIES FOR ANY CAUSE THATGRACENOTE DEEMS SUFFICIENT. NOWARRANTY IS MADE THAT EITHERGRACENOTE CONTENT OR THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS ARE ERROR-FREEOR THAT THE FUNCTIONING OF THEGRACENOTE SOFTWARE ORGRACENOTE SERVERS WILL BEUNINTERRUPTED. GRACENOTE IS NOTOBLIGATED TO PROVIDE YOU WITH ANYENHANCED OR ADDITIONAL DATA TYPESTHAT GRACENOTE MAY CHOOSE TOPROVIDE IN THE FUTURE AND IS FREETO DISCONTINUE ITS ONLINE SERVICESAT ANY TIME. GRACENOTE DISCLAIM ALLWARRANTIES EXPRESS OR IMPLIED,INCLUDING, BUT NOT LIMITED TO,IMPLIED WARRANTIES OFMERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, TITLE, ANDNON-INFRINGEMENT. NEITHERGRACENOTE WARRANTS THE RESULTSTHAT WILL BE OBTAINED BY YOUR USEOF THE GRACENOTE SOFTWARE OR ANYGRACENOTE SERVER. IN NO CASE WILLGRACENOTE BE LIABLE FOR ANYCONSEQUENTIAL OR INCIDENTALDAMAGES OR FOR ANY LOST PROFITSOR LOST REVENUES FOR ANY REASONWHATSOEVER.
© Gracenote 2007.
Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subjectto the following two conditions: (1) Thisequipment or device may not causeharmful interference, and (2) thisequipment or device must accept anyinterference, including interference thatmay cause undesired operation.
Vehicle with SYNC withTouchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of theFCC Rules and with RSS-210 of IndustryCanada. Operation is subject to thefollowing two conditions: (1) This devicemay not cause harmful interference, and(2) this device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING
Changes or modifications notexpressively approved by the partyresponsible for compliance couldvoid the user's authority to operate theequipment. The term "IC" before the radiocertification number only signifies thatIndustry Canada technical specificationswere met.
The antenna used for this transmitter mustnot be co-located or operating inconjunction with any other antenna ortransmitter.
430Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingAppendices

Downloaded from www.Manualslib.com manuals search engine Changing the 12V Battery.........................249Changing the Wiper Blades.....................249Changing the Front Wiper Blades...............249Changing the Rear Window WiperBlades...............................................................249Checking MyKey System Status................41Checking the Wiper Blades.....................249Child Safety........................................................17Child Safety Locks - Vehicles With:Mechanical Child Proof Locks................24Left-Hand Side......................................................24Right-Hand Side...................................................24Child Safety Locks - Vehicles With:Remote Child Proof Locks.......................24Child Seat Positioning..................................20Cigar Lighter...................................................136Cleaning the Alloy Wheels.......................258Cleaning the Exterior...................................257Body Paintwork Preservation........................257Cleaning the Chrome Trim..............................257Cleaning the Headlamps.................................257Cleaning the Rear Window.............................257Cleaning the Interior...................................258Instrument Cluster Screens, LCD Screensand Radio Screens.......................................258Rear Windows.....................................................258Safety Belts.........................................................258Cleaning the Windows and WiperBlades............................................................257Clearing All MyKeys.......................................39Climate............................................................388Climate Control Voice Commands............390Climate Control...............................................111Principle of Operation.........................................111Climate Controlled Seats..........................133Cooled Seats........................................................134Cold Weather Precautions.......................222Collision Warning System.........................201PRINCIPLE OF OPERATION...........................201Coolant CheckSee: Engine Coolant Check............................247Cornering Lamps............................................69Creating a MyKey...........................................38Programming/Changing ConfigurableSettings...............................................................39
Cruise Control..................................................58Principle of Operation........................................181Type 1........................................................................58Type 2.......................................................................58Cruise controlSee: Using Cruise Control.................................181Cup Holders.....................................................137
D
Data Recording..................................................9Daytime Running Lamps.............................65Diesel Particulate Filter..............................143Regeneration........................................................143Digital Radio...................................................301General Information..........................................301Using Digital Audio Broadcast and SYNCwith Touchscreen.........................................302Using Digital Audio Broadcast on aNon-Touchscreen..........................................301Direction Indicators.......................................69Dog Guard........................................................212Installing behind the front seats...................212Installing behind the rear seats.....................213DPFSee: Diesel Particulate Filter...........................143Drive Control.................................................205Adaptive Steering..............................................205Driver Select Suspension...............................205Driver Airbag.....................................................27Driver Alert......................................................189Principle of Operation......................................189Using Driver Alert................................................190Driver Knee Airbag.........................................29Driving Aids.....................................................189Driving Hints....................................................221Driving Through Water...............................222DRLSee: Daytime Running Lamps.........................65
433Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine E
Economical Driving......................................221Accessories...........................................................222Anticipation..........................................................222Efficient Speed....................................................222Electrical Systems.............................................222Gear Shifting.........................................................221Tire Pressures.......................................................221Electric Parking Brake.................................160Applying the Electric Parking brake..............161Battery With No Charge...................................163Parking On a Hill (Vehicles With a ManualTransmission) .................................................161Releasing the Electric Parking Brake...........162Electromagnetic Compatibility.............408End User License Agreement.................409SYNC End User License Agreement(EULA).............................................................409Engine Block Heater....................................144Using the Engine Block Heater......................145Engine Coolant Check................................247Adding Engine Coolant....................................247Engine ImmobilizerSee: Passive Anti-Theft System......................51Engine Oil Check..........................................246Adding Engine Oil...............................................247Engine Oil Dipstick - 1.0LEcoBoost™.................................................245Engine Oil Dipstick - 1.5L Duratorq-TDCiDiesel.............................................................246Engine Oil Dipstick - 1.5LEcoBoost™.................................................245Engine Oil Dipstick - 1.6L Diesel.............246Engine Oil Dipstick - 2.0L Diesel............246Engine Oil Dipstick - 2.0LEcoBoost™.................................................245Engine Oil Dipstick - 2.5L..........................245Entertainment..............................................366A/V Inputs.............................................................373AM/FM Radio......................................................366Bluetooth Audio..................................................373CD............................................................................368SD Card Slot and USB Port............................370Supported Media Players, Formats andMetadata Information.................................373EPBSee: Electric Parking Brake.............................160
Event Data RecordingSee: Data Recording..............................................9Exterior Mirrors.................................................73Auto-Dimming Feature......................................75Auto-Folding Mirrors...........................................74Blind Spot Monitor...............................................75Direction Indicator Mirrors.................................75Fold-Away Exterior Mirrors................................73Heated Exterior Mirrors.......................................75Loose Mirror............................................................74Memory Mirrors.....................................................75Power Exterior Mirrors.........................................73Power-Folding Mirrors........................................73Reverse Mirror Dipping........................................74
F
Fastening the Safety Belts..........................25Using Safety Belts During Pregnancy...........25First Aid Kit.....................................................224Flat Tire InflationSee: Temporary Mobility Kit..........................260Floor Mats.......................................................222Fog Lamps - FrontSee: Front Fog Lamps.........................................67Fog Lamps - RearSee: Rear Fog Lamps..........................................67Front Exterior Overview.................................11Front Fog Lamps............................................67Front Parking Aid..........................................168Front Sensing System......................................169Obstacle Distance Indicator...........................170Fuel and Refueling.......................................148Fuel Burning HeaterSee: Auxiliary Heater..........................................122Fuel Consumption Figures........................291Fuel Consumption........................................154Calculating Fuel Economy..............................154Filling the Fuel Tank...........................................154Fuel Filler Funnel Location........................150Fuel Quality - Diesel....................................149Choosing the Right Fuel...................................149Fuel Quality - Gasoline...............................149Choosing the Right Fuel...................................149Fuel Shutoff...................................................224Fuses.................................................................227
434Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Fuse Specification Chart...........................227Passenger Compartment Fuse Panel........233Power Distribution Box.....................................227
G
Gauges...............................................................78Engine Coolant Temperature Gauge............80Fuel Gauge.............................................................80Information Display.............................................79Type 1 and 2............................................................78Type 3........................................................................79General Information on RadioFrequencies...................................................32Global Opening and Closing......................73Closing the Windows..........................................73Opening the Windows........................................73
H
Hazard Warning Flashers..........................224Headlamp Exit Delay....................................65Headlamp Leveling........................................67Head Restraints.............................................126Adjusting the Head Restraint..........................127Tilting Head Restraints ....................................128Heated Seats..................................................133Heated Steering Wheel...............................59Heated Windows and Mirrors....................121Heated Exterior Mirror.......................................122Heated Rear Window.........................................121Heated Windshield.......................................122HeatingSee: Climate Control...........................................111Hill Start Assist..............................................163Switching the System On and Off...............164Using Hill Start Assist.......................................163Hints on Controlling the InteriorClimate...........................................................119Cooling the Interior Quickly..............................121General Hints........................................................119Heating the Interior Quickly............................120Recommended Settings for Cooling ...........121Recommended Settings for Heating..........120Side Window Defogging in ColdWeather..............................................................121Hints on Driving With Anti-LockBrakes............................................................160
Hood LockSee: Opening and Closing the Hood...........237
I
Ignition Switch...............................................138Inflatable Safety Belts.................................30Rear Inflatable Safety Belt...............................30Information Display Control......................58Information Display Control Features..........59Information Displays....................................86General Information...........................................86Information....................................................383Calendar...............................................................384Emergency Assistance....................................384Notifications........................................................383
435Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex