
Downloaded from www.Manualslib.com manuals search engine Voice command issues
Possible solutionPossible causeIssue
SYNC uses a synthetically generated voicerather than pre-recorded human voice.
SYNC uses text-to-speech voice prompttechnology.
The systemgenerates voiceprompts andthe pronunci-ation of somewords may notbe accurate formy language.
SYNC offers several new voice controlfeatures for a wide range of languages.Dialing a contact name directly from thephonebook without pre-recording (forexample,“call John Smith”) or selecting atrack, artist, album, genre or playlist directlyfrom your media player (for example," playartist Madonna).
SYNC offers significant capability beyondthe previous system such as dialing acontact name directly from the phonebookwithout pre-recording (for example,“callJohn Smith”) or selecting a track, artist,album, genre or playlist directly from yourmedia player (for example, " play artistMadonna).
The focus of SYNC is tocontrol your mobiledevices and the contentstored on them.
My previousBluetooth voicecontrol systemallowed me tocontrol theradio, CD, andclimate controlsystems. Whycan I not controlthese systemswith SYNC?
406Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingSYNC™ 2

Downloaded from www.Manualslib.com manuals search engine A
A/CSee: Climate Control...........................................111About This Manual...........................................7ABSSee: Brakes...........................................................160ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................160AccessoriesSee: Replacement PartsRecommendation............................................10ACCSee: Using Adaptive Cruise Control.............182Active City Stop...........................................200Principle of Operation.....................................200Switching the System Off and On...............201Active Park Assist..........................................172Deactivating the Active Park AssistFeature...............................................................175Parallel Parking, Perpendicular Parking,Park Out Assist................................................172Troubleshooting the System..........................176Adaptive Headlamps...................................68Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................56Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................56Easy Entry and Exit Feature..............................57Memory Feature....................................................57AFSSee: Adaptive Headlamps...............................68Air ConditioningSee: Climate Control...........................................111Air Vents.............................................................111Center Air Vents.....................................................111Side Air Vents.........................................................111AlarmSee: Anti-Theft Alarm - Vehicles With: IntegralBattery.................................................................53See: Anti-Theft Alarm - Vehicles With: InteriorSensor...................................................................51Ambient Lighting.............................................71
Anti-Theft Alarm - Vehicles With:Integral Battery............................................53Alarm System........................................................53Arming the Alarm.................................................54Disarming the Alarm...........................................54Full and Reduced Guard....................................53Triggering the Alarm............................................53Anti-Theft Alarm - Vehicles With: InteriorSensor...............................................................51Alarm System.........................................................51Arming the Alarm.................................................52Disarming the Alarm...........................................52Full and Reduced Guard....................................52Triggering the Alarm.............................................51Appendices...................................................408Ashtray..............................................................137At a Glance.........................................................11Audible Warnings and Indicators.............85Headlamps On Warning Chime......................85Key in Ignition Warning Chime........................85Keyless Warning Alert........................................85Parking Brake On Warning Chime.................85Audio Control...................................................57MODE........................................................................57Seek, Next or Previous........................................57Audio Input Jack..........................................303Audio System................................................292General Information.........................................292Audio Unit.......................................................293Audio Unit - Vehicles With: AM/FM/CD/SYNC.............................................................296Audio Unit - Vehicles With: Sony AM/FM/CD...........................................................297Menu Structure..................................................298Autolamps........................................................64Windshield Wiper ActivatedHeadlamps........................................................64Automatic Climate Control - VehiclesWith: Heated Windshield.........................114Automatic Climate Control - VehiclesWith: Sony Audio System........................117Automatic Climate Control - VehiclesWithout: Heated Windshield..................116Automatic High Beam Control.................65Activating the System........................................66Manually Overriding the System....................66
431Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Changing the 12V Battery.........................249Changing the Wiper Blades.....................249Changing the Front Wiper Blades...............249Changing the Rear Window WiperBlades...............................................................249Checking MyKey System Status................41Checking the Wiper Blades.....................249Child Safety........................................................17Child Safety Locks - Vehicles With:Mechanical Child Proof Locks................24Left-Hand Side......................................................24Right-Hand Side...................................................24Child Safety Locks - Vehicles With:Remote Child Proof Locks.......................24Child Seat Positioning..................................20Cigar Lighter...................................................136Cleaning the Alloy Wheels.......................258Cleaning the Exterior...................................257Body Paintwork Preservation........................257Cleaning the Chrome Trim..............................257Cleaning the Headlamps.................................257Cleaning the Rear Window.............................257Cleaning the Interior...................................258Instrument Cluster Screens, LCD Screensand Radio Screens.......................................258Rear Windows.....................................................258Safety Belts.........................................................258Cleaning the Windows and WiperBlades............................................................257Clearing All MyKeys.......................................39Climate............................................................388Climate Control Voice Commands............390Climate Control...............................................111Principle of Operation.........................................111Climate Controlled Seats..........................133Cooled Seats........................................................134Cold Weather Precautions.......................222Collision Warning System.........................201PRINCIPLE OF OPERATION...........................201Coolant CheckSee: Engine Coolant Check............................247Cornering Lamps............................................69Creating a MyKey...........................................38Programming/Changing ConfigurableSettings...............................................................39
Cruise Control..................................................58Principle of Operation........................................181Type 1........................................................................58Type 2.......................................................................58Cruise controlSee: Using Cruise Control.................................181Cup Holders.....................................................137
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Data Recording..................................................9Daytime Running Lamps.............................65Diesel Particulate Filter..............................143Regeneration........................................................143Digital Radio...................................................301General Information..........................................301Using Digital Audio Broadcast and SYNCwith Touchscreen.........................................302Using Digital Audio Broadcast on aNon-Touchscreen..........................................301Direction Indicators.......................................69Dog Guard........................................................212Installing behind the front seats...................212Installing behind the rear seats.....................213DPFSee: Diesel Particulate Filter...........................143Drive Control.................................................205Adaptive Steering..............................................205Driver Select Suspension...............................205Driver Airbag.....................................................27Driver Alert......................................................189Principle of Operation......................................189Using Driver Alert................................................190Driver Knee Airbag.........................................29Driving Aids.....................................................189Driving Hints....................................................221Driving Through Water...............................222DRLSee: Daytime Running Lamps.........................65
433Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Fuse Specification Chart...........................227Passenger Compartment Fuse Panel........233Power Distribution Box.....................................227
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Gauges...............................................................78Engine Coolant Temperature Gauge............80Fuel Gauge.............................................................80Information Display.............................................79Type 1 and 2............................................................78Type 3........................................................................79General Information on RadioFrequencies...................................................32Global Opening and Closing......................73Closing the Windows..........................................73Opening the Windows........................................73
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Hazard Warning Flashers..........................224Headlamp Exit Delay....................................65Headlamp Leveling........................................67Head Restraints.............................................126Adjusting the Head Restraint..........................127Tilting Head Restraints ....................................128Heated Seats..................................................133Heated Steering Wheel...............................59Heated Windows and Mirrors....................121Heated Exterior Mirror.......................................122Heated Rear Window.........................................121Heated Windshield.......................................122HeatingSee: Climate Control...........................................111Hill Start Assist..............................................163Switching the System On and Off...............164Using Hill Start Assist.......................................163Hints on Controlling the InteriorClimate...........................................................119Cooling the Interior Quickly..............................121General Hints........................................................119Heating the Interior Quickly............................120Recommended Settings for Cooling ...........121Recommended Settings for Heating..........120Side Window Defogging in ColdWeather..............................................................121Hints on Driving With Anti-LockBrakes............................................................160
Hood LockSee: Opening and Closing the Hood...........237
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Ignition Switch...............................................138Inflatable Safety Belts.................................30Rear Inflatable Safety Belt...............................30Information Display Control......................58Information Display Control Features..........59Information Displays....................................86General Information...........................................86Information....................................................383Calendar...............................................................384Emergency Assistance....................................384Notifications........................................................383
435Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Information Messages.................................96Active City Stop....................................................96Active Park..............................................................96Adaptive Cruise Control.....................................97Airbag........................................................................97Alarm........................................................................98All-Wheel Drive....................................................98Automatic Engine Shutdown..........................98Automatic High Beam Control.......................99Auto Start-Stop....................................................99Blind Spot Information and Cross TrafficAlert System...................................................100Climate Control..................................................100Diesel Messages.................................................100Doors and Locks..................................................101Driver Alert.............................................................101Electronic Stability Control.............................102Engine.....................................................................102Fuel..........................................................................102Hill Start Assist....................................................103Keys and Keyless Entry.....................................103Lane Keeping System.......................................104Maintenance........................................................104MyKey.....................................................................105Park Aid..................................................................106Park Brake.............................................................106Power Steering....................................................107Pre-Collision Warning System.......................107Seats........................................................................107Starting System .................................................108Tire Pressure Monitoring System.................108Towing....................................................................108Traction Control..................................................109Transmission........................................................109Installing Child Seats......................................17Attaching a Child Seat with TopTethers................................................................20Booster Seats.........................................................18Child Seats for Different Mass Groups..........17ISOFIX Anchor Points..........................................19Top Tether Anchor Points..................................19Instrument Cluster.........................................78Instrument Lighting Dimmer.....................65Instrument Panel Overview - LHD............14Instrument Panel Overview - RHD...........15Interior Lamps.................................................70Front Interior Lamp..............................................70Rear Interior Lamp.................................................71
Interior Mirror....................................................75Auto-Dimming Mirror..........................................75Introduction.........................................................7
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Jump Starting the Vehicle........................225To Connect the Booster Cables....................225To Start the Engine...........................................226
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Keyless Entry...................................................48Disabled Passive Keys........................................50General Information...........................................48Locking and Unlocking the Doors with theKey Blade...........................................................50Locking Your Vehicle...........................................49Passive Key.............................................................49Unlocking Your Vehicle......................................49Keyless Starting............................................138Starting Your Vehicle.........................................139Switching the Ignition On................................139Keys and Remote Controls.........................32
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Lane Keeping System..................................191Lane Keeping Aid................................................193Lane Keeping Alert..............................................191Lighting Control..............................................63Headlamp Flasher...............................................64High Beams............................................................63Lighting..............................................................63General Information............................................63Load CarriersSee: Roof Racks and Load Carriers.............210Load Carrying................................................207General Information..........................................207Load Retaining Fixtures...............................211Installing the Load Bracket..............................211Installing the Load Retaining Fixtures..........211
436Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Locking and Unlocking.................................44Locking and Unlocking the Doors FromInside....................................................................45Locking and Unlocking the DoorsIndividually with the Key Blade..................45Locking and Unlocking the Doors with theKey Blade............................................................45Power Door Locks................................................44Remote Control....................................................44Locks...................................................................44Luggage Anchor Points.............................2074-door and 5-door............................................207Hybrid....................................................................208Wagon....................................................................207Luggage Covers............................................209Stowing the luggage cover - Estate withoutfull size spare wheel.....................................210Lug NutsSee: Changing a Road Wheel.......................268Lug Nuts..........................................................276
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Maintenance..................................................237General Information..........................................237Manual Climate Control..............................112Manual Liftgate..............................................46Closing the Liftgate.............................................46Opening the Liftgate...........................................46Manual Seats.................................................128Manual Transmission..................................155Selecting Reverse Gear....................................155Media Hub......................................................304Memory Function...........................................131Easy Entry and Exit Function..........................132Linking a PreSet Position to Your RemoteControl or Intelligent Access Key.............132Saving a PreSet Position..................................132Message CenterSee: Information Displays.................................86MirrorsSee: Heated Windows and Mirrors................121See: Windows and Mirrors.................................72Mobile CommunicationsEquipment......................................................10
Moonroof...........................................................76Bounce-Back..........................................................77Opening and Closing the Moonroof..............76Venting the Moonroof.........................................77MyKey Troubleshooting...............................42MyKey™.............................................................38Principle of Operation........................................38
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Navigation......................................................390Destination Mode..............................................390Map Mode............................................................396Michelin Travel Guide.......................................392Navigation Map Updates...............................399Navigation Voice Commands.......................399Point of Interest (POI) Categories...............392Quick-touch Buttons.......................................398Setting Your Navigation Preferences.........393
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Oil CheckSee: Engine Oil Check......................................246Opening and Closing the Hood...............237Closing the Hood...............................................238Opening the Hood..............................................237Overhead Console........................................137
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Parking Aids....................................................167Principle of Operation.......................................167Passenger Airbag...........................................28.....................................................................................28Switching the Passenger Airbag Off.............28Switching the Passenger Airbag On.............29Passive Anti-Theft System..........................51Arming the Engine Immobilizer........................51Coded Keys..............................................................51Disarming the Engine Immobilizer..................51Principle of Operation..........................................51PATSSee: Passive Anti-Theft System......................51
437Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex

Downloaded from www.Manualslib.com manuals search engine Using SYNC™ With Your Phone...........309Accessing Features Through the Cell PhoneMenu...................................................................314Accessing Your Cell Phone Settings............317Bluetooth Devices..............................................318Cell Phone Options During an ActiveCall......................................................................313Cell Phone Voice Commands........................310Making a Call........................................................312Pairing a Cell Phone For the FirstTime..................................................................309Pairing Subsequent Cell Phones..................310Receiving a Call...................................................313Text Messaging....................................................315Using Traction Control................................165Switching the System Off and On Using theButton................................................................165Switching the System Off and On Using theInformation Display Controls....................165Using Voice Recognition...........................306Helpful Hints.......................................................306Initiating a Voice Session................................307System Interaction and Feedback..............307Using Winter Tires.......................................264
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Vehicle Care....................................................257Vehicle Dimensions.....................................2774-Door.....................................................................2775-Door.....................................................................277Wagon....................................................................278Vehicle Identification Number.................281Vehicle Identification Plate.....................280Vehicle Interior Overview..............................13VentilationSee: Climate Control...........................................111VentsSee: Air Vents.........................................................111VINSee: Vehicle Identification Number.............281Voice Control...................................................58
441Mondeo (CNG) Vehicles Built From: 08-09-2014 Vehicles Built Up To: 19-04-2015, CG3633en enGBR, Edition date: 10/2014, First PrintingIndex