2014 FORD FOCUS ELECTRIC fuel

1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part that is located under the
stalled vehicle’s hood, and away
from the battery and carburetor or
fuel injection system.
Make sure that the cables are clear of fan blades, belts and other moving
parts.
Jump Starting
1.
Start the booster vehicle and let it run at a moderately increased speed.
2. Switch on the disabled vehicle to Ready to Drive mode.
3. Once the disabled vehicle has been started, keep both vehicles
running for an additional three minutes before disconnecting the jumper
cables.
4
2
1
3
186Roadside Emergencies
2014 Focus Electric Vehicle(fob)
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USA(fus)

UTILIZING THE MEDIATION or ARBITRATION PROGRAM
(CANADA ONLY)
This pertains to vehicles delivered to authorized Canadian dealers. In
those cases, where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation or arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company or Ford
of Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the United States.
194Customer Assistance
2014 Focus Electric Vehicle(fob)
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USA(fus)

•Always use a clean sponge or car wash mitt with plenty of water for
best results.
•Dry the vehicle with a chamois or soft terry cloth towel in order to
eliminate water spotting.
•It is especially important to wash the vehicle regularly during the
winter months, as dirt and road salt are difficult to remove and cause
damage to the vehicle.
•Immediately remove items such as gasoline, diesel fuel, bird droppings
and insect deposits because they can cause damage to the vehicle’s
paint and trim over time. Use Motorcraft Bug and Tar Remover
(ZC-42) which is available from your authorized dealer.
•Remove any exterior accessories, such as antennas, before entering a
car wash.
•Suntan lotions and insect repellents can damage any painted
surface; if these substances come in contact with your vehicle,
wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure wand on the surface or edge
of stripes and graphics. This can cause damage to the film and cause the
edge of the film to peel away from the vehicle surface.
Exterior chrome
•Wash the vehicle first, using cool or lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash (ZC-3-A).
•Use Motorcraft Custom Bright Metal Cleaner (ZC-15), available from
your authorized dealer. Apply the product as you would a wax to
clean bumpers and other chrome parts; allow the cleaner to dry for a
few minutes, then wipe off the haze with a clean, dry rag.
•Do not apply cleaning product to hot surfaces and do not leave
cleaning product on chrome surfaces for a period of time exceeding
that which is recommended.
•Using other non-recommended cleaners can result in severe and
permanent cosmetic damage.
•Never use abrasive materials such as steel wool or plastic pads
as they can scratch the chrome surface.
228Vehicle Care
2014 Focus Electric Vehicle(fob)
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USA(fus)

UNDER HOOD AND CHARGE PORT
WARNING:Exposure to high voltage may result in severe
personal injury or death. High voltage components must be
serviced by a trained service technician.
•Never use a power washer to clean under the hood or in the charge
port. The high-pressure fluid could penetrate the sealed parts and
cause significant damage and risk of personal injury.
•Never spray water on any of the components under the hood or in the
charge port. Water ingress can damage electrical components and
connections.
•Use a dry cloth to remove any excess dirt that collects under the hood
or in the charge port. Always power-down the vehicle and wait five
minutes before touching any electrical components.
CLEANING THE WINDOWS AND WIPER BLADES
The windows and wiper blades should be cleaned regularly. If the wipers
do not wipe properly, substances on the vehicle’s glass or the wiper
blades may cause squeaking or chatter noise from the blades, and
streaking and smearing of the windshield. To clean these items, follow
these tips:
•The windows may be cleaned with a non-abrasive cleaner such as
Motorcraft® Ultra-Clear Spray Glass Cleaner.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
Motorcraft Premium Windshield Washer Concentrates in the U.S., or
Motorcraft Premium Quality Windshield Washer Fluid in Canada.
Replace your wiper blades when they appear worn or do not function
properly.
•Do not use abrasive materials, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Note:Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause damage
to the rear window defroster’s heated grid lines.
230Vehicle Care
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USA(fus)

•To check for compatibility, first test any cleaner or stain remover on
an inconspicuous part of the leather.
•Do not use household cleaning products, alcohol solutions,
oil/petroleum-based leather conditioners, or solvents or cleaners
intended specifically for rubber, vinyl and plastics. These products
may cause premature wearing or damage to the leather.
CLEANING THE ALLOY WHEELS
Note:Do not use chrome cleaner, metal cleaner or polish on wheels and
wheel covers.
A clearcoat paint finish coats aluminum wheels and wheel covers.
In order to maintain their condition:
•Clean weekly with Motorcraft Wheel and Tire Cleaner. Use a sponge to
remove heavy deposits of dirt and brake dust accumulation. Rinse
thoroughly with a strong stream of water when you have completed
the cleaning process.
•To remove tar and grease, use Motorcraft Bug and Tar Remover.
•Never apply any cleaning chemical to hot or warm wheel rims or
covers.
•Some automatic car washes may cause damage to the finish on your
wheel rims or covers.
•Industrial-strength (heavy-duty) cleaners, or cleaning chemicals, in
combination with brush agitation to remove brake dust and dirt, could
wear away the clearcoat finish over time.
•Do not use hydrofluoric acid-based or high caustic-based wheel
cleaners, steel wool, fuels or strong household detergent.
•If you intend on parking your vehicle for an extended period after
cleaning the wheels with a wheel cleaner, drive your vehicle for a few
minutes before doing so. This reduces the risk of increased corrosion
of the brake discs.
VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), refer to the following maintenance recommendations
to ensure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
Vehicle Care233
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USA(fus)

TIRE PRESSURE MONITORING SYSTEM
WARNING:The tire pressure monitoring system is NOT a
substitute for manually checking tire pressure. The tire pressure
should be checked periodically (at least monthly) using a tire gauge.
SeeInflating Your Tiresin this chapter. Failure to properly maintain
your tire pressure could increase the risk of tire failure, loss of control,
vehicle rollover and personal injury.
Each tire, including the spare (if provided), should be checked
monthly when cold and inflated to the inflation pressure
recommended by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. (If your vehicle has tires of a
different size than the size indicated on the vehicle placard or tire
inflation pressure label, you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been equipped with a tire
pressure monitoring system (TPMS) that illuminates a low tire pressure
telltale when one or more of your tires is significantly under-inflated.
Accordingly, when the low tire pressure telltale illuminates, you should
stop and check your tires as soon as possible, and inflate them to the
proper pressure. Driving on a significantly under-inflated tire causes the
tire to overheat and can lead to tire failure. Under-inflation also reduces
fuel efficiency and tire tread life, and may affect the vehicle’s handling
and stopping ability.
Please note that the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility to maintain correct tire
pressure, even if under-inflation has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS malfunction indicator to
indicate when the system is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure telltale. When the system
detects a malfunction, the telltale will flash for approximately one minute
and then remain continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the malfunction exists.
252Wheels and Tires
2014 Focus Electric Vehicle(fob)
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USA(fus)

Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
272Ford Extended Service Plan
2014 Focus Electric Vehicle(fob)
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USA(fus)

If your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify traffic incidents on your route, nearby
your vehicle’s current location or near any of your favorite places, if
programmed.
Fuel Prices
Touch this button to view fuel prices at stations close to your vehicle’s
location or on an active navigation route.
Movie Listings
Touch this button to view nearby movie theaters and their show times, if
available.
Weather
Touch this button to view the nearby weather, current weather, or the
five day forecast for the chosen area. SelectMapto see the weather
map, which can show storms, radar information, charts and winds. Select
Areato select from a listing of weather locations.
Sports Info
Touch this button to view scores and schedules from a variety of sports.
You can also save up to 10 favorite teams for easier access. The score
automatically refreshes when a game is in progress.
Ski Conditions
Touch this button to view ski conditions for a specific area.
334MyFord Touch®
2014 Focus Electric Vehicle(fob)
Owners Guide gf, 1st Printing, May 2013
USA(fus)