2014 FORD FLEX wiper fluid

Roadside Emergencies 265
Getting roadside assistance..............................265
Hazard warning flashers................................266
Fuel cut-off switch....................................266
Jump-starting the vehicle...............................267
Customer Assistance 270
Reporting safety defects (U.S. only).......................277
Reporting safety defects (Canada only).....................277
Fuses 278
Changing a fuse......................................278
Fuse specification chart................................279
Maintenance 287
General information...................................287
Opening and closing the hood............................288
Under hood overview..................................289
Engine oil dipstick....................................291
Engine oil check......................................291
Engine coolant check..................................292
Automatic transmission fluid check........................298
Brake fluid check.....................................302
Power steering fluid check..............................302
Fuel filter...........................................302
Washer fluid check....................................303
Battery ............................................303
Checking the wiper blades..............................305
Changing the wiper blades..............................305
Air filter(s).........................................306
Adjusting the headlamps................................308
Changing a bulb......................................310
6Table of Contents
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
Introduction11
2014 Flex(471)
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USA(fus)

WINDSHIELD WASHERS
Note:Do not operate the wipers on a dry windshield. This may scratch
the glass, damage the wiper blades or cause the wiper motor to burn out.
Always use the windshield washer before wiping a dry windshield.
Note:Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat.
Press the end of the stalk to
activate the washer.
•A brief press causes a single wipe without washer fluid.
•A quick press and hold causes the wipers to swipe three times with
washer fluid.
•A long press and hold will activate the wipers and washer fluid for up
to 10 seconds.
A wipe will occur a few seconds after washing to clear any remaining
washer fluid. This feature can be turned on and off in the information
display.
REAR-WINDOW WIPER AND WASHERS
Rotate the control to select:
2— Intermittent operation
(shortest pause between wipes).
1— Intermittent operation (longest
pause between wipes).
0— Off.
Rotate and hold the control to either the top or bottom position to
activate the rear washer. The control will return to the2or0position
when you release it.
When you select reverse gear, the rear wiper will switch on to
intermittent if the front wipers are activated. This feature may be
enabled or disabled in the information display.
98Wipers and Washers
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
CHANGING THE VEHICLE BATTERY
WARNING:Batteries normally produce explosive gases which
can cause personal injury. Therefore, do not allow flames, sparks
or lighted substances to come near the battery. When working near the
battery, always shield your face and protect your eyes. Always provide
proper ventilation.
WARNING:When lifting a plastic-cased battery, excessive
pressure on the end walls could cause acid to flow through the
vent caps, resulting in personal injury and damage to the vehicle or
battery. Lift the battery with a battery carrier or with your hands on
opposite corners.
WARNING:Keep batteries out of reach of children. Batteries
contain sulfuric acid. Avoid contact with skin, eyes or clothing.
Shield your eyes when working near the battery to protect against
possible splashing of acid solution. In case of acid contact with skin or
eyes, flush immediately with water for a minimum of 15 minutes and
get prompt medical attention. If acid is swallowed, call a physician
immediately.
WARNING:Battery posts, terminals and related accessories
contain lead and lead compounds. Wash hands after handling.
Your vehicle is equipped with a Motorcraft® maintenance-free battery
which normally does not require additional water during its life of
service.
Note:If your battery has a cover or a shield, make sure it is reinstalled
after the battery has been cleaned or replaced.
For longer, trouble-free operation, keep the top of the battery clean and
dry. Also, make certain the battery cables are always tightly fastened to
the battery terminals.
Maintenance303
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USA(fus)

CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of the blade
to check for roughness.
Clean the wiper blades with washer fluid or water
applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
1. Pull the wiper arm away from the
vehicle. Turn the blade at an angle
from the wiper arm. Press the lock
tab to release the blade and pull the
wiper blade down toward the
windshield to remove it from the arm.
2. Attach the new wiper to the wiper
arm and press it into place until a
click is heard.
Replace wiper blades at least once per year for optimum performance.
Poor wiper quality can be improved by cleaning the wiper blades and the
windshield.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
Changing rear window wiper blade
To replace the rear wiper blade:
1. Grab the wiper arm with one
hand close to the arm/blade joint
and pull it as far away from the
glass as possible. Do not use
excessive force because it can break
the wiper arm at the heel. Hold it
there until the next step.
2. Grab the primary structure of the blade with the other hand close to
the arm/blade joint.
Maintenance305
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•Spray Motorcraft® Engine Shampoo and Degreaser on all parts that
require cleaning and pressure rinse clean. In Canada, use Motorcraft®
Engine Shampoo.
•Never wash or rinse the engine while it is hot or running; water in the
running engine may cause internal damage.
•Never wash or rinse any ignition coil, spark plug wire or spark plug
well, or the area in and around these locations.
•Cover the battery, power distribution box, and air filter assembly to
prevent water damage when cleaning the engine.
CLEANING THE WINDOWS AND WIPER BLADES
The windows and wiper blades should be cleaned regularly. If the wipers
do not wipe properly, substances on the vehicle’s glass or the wiper
blades may cause squeaking or chatter noise from the blades, and
streaking and smearing of the windshield. To clean these items, follow
these tips:
•The windows may be cleaned with a non-abrasive cleaner such as
Motorcraft Ultra-Clear Spray Glass Cleaner.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
Motorcraft Premium Windshield Washer Concentrate with Bitterant
in the U.S., or Premium Quality Windshield Washer Fluid in Canada.
Be sure to replace wiper blades when they appear worn or do not
function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Note:Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause damage
to the rear window defroster’s heated grid lines.
318Vehicle Care
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Battery
•Check and recharge as necessary. Keep connections clean.
•If storing your vehicle for more than 30 days without recharging the
battery, it may be advisable to disconnect the battery cables to ensure
battery charge is maintained for quick starting.
Note:If battery cables are disconnected, it will be necessary to reset
memory features.
Brakes
•Make sure brakes and parking brake are fully released.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers and pins under vehicle are
covered with grease to prevent rust.
•Move vehicles at least 25 feet (8 meters) every 15 days to lubricate
working parts and prevent corrosion.
Removing Vehicle from Storage
When your vehicle is ready to come out of storage, do the following:
•Wash your vehicle to remove any dirt or grease film build-up on
window surfaces.
•Check windshield wipers for any deterioration.
•Check under the hood for any foreign material that may have collected
during storage (mice/squirrel nests).
•Check the exhaust for any foreign material that may have collected
during storage.
•Check tire pressures and set tire inflation per the Tire Label.
•Check brake pedal operation. Drive the vehicle 15 feet (4.5 meters)
back and forth to remove rust build-up.
•Check fluid levels (including coolant, oil and gas) to make sure there
are no leaks and fluids are at recommended levels.
•If the battery was removed, clean the battery cable ends and inspect.
Contact your authorized dealer if you have any concerns or issues.
Vehicle Care323
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
Ford Extended Service Plan365
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)