Roadside Emergencies 265
Getting roadside assistance..............................265
Hazard warning flashers................................266
Fuel cut-off switch....................................266
Jump-starting the vehicle...............................267
Customer Assistance 270
Reporting safety defects (U.S. only).......................277
Reporting safety defects (Canada only).....................277
Fuses 278
Changing a fuse......................................278
Fuse specification chart................................279
Maintenance 287
General information...................................287
Opening and closing the hood............................288
Under hood overview..................................289
Engine oil dipstick....................................291
Engine oil check......................................291
Engine coolant check..................................292
Automatic transmission fluid check........................298
Brake fluid check.....................................302
Power steering fluid check..............................302
Fuel filter...........................................302
Washer fluid check....................................303
Battery ............................................303
Checking the wiper blades..............................305
Changing the wiper blades..............................305
Air filter(s).........................................306
Adjusting the headlamps................................308
Changing a bulb......................................310
6Table of Contents
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
Introduction11
2014 Flex(471)
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USA(fus)
Keys and Intelligent
Access MessagesAction / Description
Max Number of Keys
LearnedDisplayed during spare key programming when
the maximum number of keys have been
programmed.
Press Brake to Start Displayed when the start/stop button is
pressed without the brake pedal being applied.
This is a reminder that the brake pedal must
be applied when the start/stop button is
pressed in order to start the engine.
Restart Now or Key is
NeededDisplayed when the start/stop button is
pressed to shut off the engine and a Intelligent
Access Key is not detected inside the vehicle.
Accessory Power is
ActiveDisplayed when the vehicle is in the accessory
ignition state.
Starting System Fault This message is displayed when there is a
problem with your vehicle’s starting system.
See your authorized dealer for service.
Maintenance
MessagesAction / Description
LOW Engine Oil
PressureStop the vehicle as soon as safely possible,
turn off the engine. Check the oil level. If the
warning stays on or continues to come on with
your engine running, contact your authorized
dealer as soon as possible.
Change Engine Oil
SoonDisplayed when the engine oil life remaining is
10% or less.
Oil Change Required Displayed when the oil life left reaches 0%.
Engine Coolant
OvertemperatureDisplayed when the engine coolant
temperature is excessively high.
Washer Fluid Level
LOWIndicates the washer fluid reservoir is less than
one quarter full. Check the washer fluid level.
Steering Malfunction
Service NowDisplays when the steering system needs
service. See your authorized dealer.
132Information Displays
2014 Flex(471)
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USA(fus)
WARNING:The electric power steering system has diagnostic
checks that continuously monitor the system to ensure proper
operation of the electronic system. When an electronic error is
detected, a message will be displayed in the information display. If this
happens, stop the vehicle in a safe place, and turn off the engine. After
at least 10 seconds, reset the system by restarting the engine, and
watch the information display for a steering message. If a steering
message returns, or returns while driving, take the vehicle to your
dealer to have it checked.
WARNING:Obtain immediate service if a system error is
detected. You may not notice any difference in the feel of your
steering, but a serious condition may exist. Failure to do so may result
in loss of steering control.
Your vehicle is equipped with an electric power-assisted steering system.
There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes more
effort. Extreme continuous steering may increase the effort it takes for you
to steer. This occurs to prevent internal overheating and permanent
damage to your steering system. If this should occur, you will neither lose
the ability to steer the vehicle manually nor will it cause permanent
damage. Typical steering and driving maneuvers will allow the system to
cool and steering assist will return to normal.
When a steering system error is detected, steering messages may appear
in the information display.
Steering Tips
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper vehicle alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
Driving Aids241
2014 Flex(471)
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USA(fus)
4. Seat the air filter assembly back into the grommets by pushing down
on the air filter assembly.
5. Tighten the clamp.
6. Install and tighten two bolts that attach air filter assembly to the front
of the vehicle.
7. Install the bolt cover (if equipped).
8. Reinstall the harness retaining clip into the front of the air filter
assembly.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Your vehicle is equipped with an electric power steering system. There is
no fluid reservoir to check or fill.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.
WASHER FLUID CHECK
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Add fluid to fill the reservoir if the level is low. Only use a washer fluid
that meets Ford specifications. See the technical specifications chart in
theCapacities and Specificationschapter.
Note:The front and rear washer systems are supplied from the same
reservoir.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
302Maintenance
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Map updates ..............................507
Media Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................423
Message center .........................117
warning messages ...........121, 127
Mirrors ...............................105, 107
fold away .................................105
programmable memory ............66
side view mirrors (power) .....105
Moon roof ..................................109
Motorcraft® parts .............315, 359
MyFord Touch™ system ..........433
MyKey ..........................................71
N
Navigation features ...................498
Navigation voice commands ....507
Notifications ..............................479
O
Octane rating ............................187
P
Pairing other phones ........391, 466
Pairing your phone ...................466
Pairing your phone for the first
time ....................................390, 466
Parental MyKey programming ...71
Park Assist ................................213
Parking brake ............................208
Parts
(see Motorcraft® parts) ..........359Passenger Occupant
Classification Sensor ...................53
Phone Bluetooth menu options
(adding, connecting, deleting,
turning on/off) ..........................402
Phone redial ..............................396
Phone settings ..................470, 491
Phone voice commands ............471
Playing music (by artist,
album, genre, playlist, tracks,
similar) ......................................420
POI categories ...........................500
Point of Interest (POI) .............500
Power distribution box
(see Fuses) ...............................279
Power door locks ........................75
Power liftgate ..............................79
Power mirrors ...........................105
Powerpoint ................................172
Power steering ..........................240
fluid, refill capacity ................356
fluid, specifications .................356
Power Windows .........................104
Privacy information ..........387, 438
Push button start system .........179
Putting a call on/off hold .........394
Q
Quick touch buttons .................506
R
Radio ..........................369, 374–375
AM/FM .....................................446
Single CD ................369, 374–375
550Index
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)