Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
Introduction11
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
MYKEY TROUBLESHOOTING
Condition Potential causes
I cannot create a
MyKey.•The key or fob used to start the vehicle
does not have admin privileges.
•The key or fob used to start the vehicle is
the only admin key (there always has to be at
least one admin key).
•Vehicles with push-button start: The
intelligent access key is not in the backup slot.
The backup slot location information is in
another chapter. SeeStarting and Stopping
the Vehicle.
•SecuriLock passive anti-theft system is
disabled or in unlimited mode.
I cannot program the
configurable settings.•The key or fob used to start the vehicle
does not have admin privileges.
•No MyKeys are created. SeeCreating a
MyKey.
I cannot clear the
MyKeys.•The key or fob used to start the vehicle
does not have admin privileges.
•No MyKeys are created. Refer toCreating a
MyKey.
I lost the only admin
key.•Purchase a new key from your authorized
dealer.
I lost a key.•Program a spare key. SeeSecuriLockin the
Security.
No MyKey functions
with intelligent access
key (push- button
start).•An admin fob is present at engine start.
•No MyKey has been created. SeeCreating a
MyKey.
MyKey distances do
not accumulate.•The MyKey user is not using the MyKey.
•An admin key holder cleared the MyKeys
and created new MyKeys.
•The key system has been reset.
74MyKey
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
To open with the outside liftgate
control button:
1. Unlock the liftgate with the remote
control or power door unlock control.
If the intelligent access transmitter
(if equipped) is within 3 feet
(1 meter) of the liftgate, the liftgate
will unlock when you press the
liftgate release button.
2.
Press the control button located in the top of the liftgate pull-cup handle.
Note:Allow the power system to open the liftgate after pressing the
control. Manually pushing or pulling the liftgate may activate the
system’s obstacle detection feature and stops the power operation.
To close with the rear cargo area control:Press and release
the button located in the rear cargo area.
WARNING:Keep clear of the liftgate when activating the rear
switch.
Obstacle Detection
When closing:The liftagte will reverse to full open when it detects an
obstacle. A chime will sound three times as the liftgate begins to reopen.
Remove the obstacle to close the liftgate.
Note:Entering the vehicle while the liftgate is closing can cause the
vehicle to bounce and activate obstacle detection. To prevent this, allow
the power liftgate to fully close before entering the vehicle. Before
driving off, check the instrument cluster for a liftgate or door ajar
message and/or warning indicator. Driving off without first checking for
the liftgate or door ajar message and/or warning indicator could result in
the liftgate being left open, unintentionally, while you are driving.
When opening:The system will stop and a chime will sound three times
when it detects an obstacle. Remove the obstacle to operate the liftgate.
Resetting the Power Liftgate
The liftgate may not operate properly and may need to be reset if any of
these conditions occur:
•a low voltage or dead battery
•disconnected battery
•the liftgate is manually closed and left ajar (unlatched)
Locks81
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
To reset the power liftgate:
1. Disconnect the battery for 20 seconds then, reconnect the battery.
2. Manually close and fully latch the liftgate.
3. Power open the liftgate by using the transmitter, or the instrument
panel control button.
SECURICODE™ KEYLESS ENTRY KEYPAD (IF EQUIPPED)
The keypad, located near the driver window, is invisible until touched
and then it lights up so you can see and touch the appropriate buttons.
Note:If you enter your entry code too fast on the keypad, the unlock
function may not work. Enter your entry code again more slowly.
You can use the keypad to:
•lock or unlock the doors
•recall memory features
•enable or disable the autolock
and autounlock
•arm and disarm the anti-theft
alarm
You can operate the keypad with the factory-set 5-digit entry code.
This code is located on the owner’s wallet card in the glove box and is
available from an authorized dealer. You can also create up to three of
your own 5-digit personal entry codes.
Programming a Personal Entry Code
To create your own personal entry code:
1. Enter the factory-set code.
2. Press the1•2on the keypad within five seconds.
3. Enter your personal 5-digit code. You must enter each number within
five seconds of each other.
82Locks
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Use the control on the side of the
steering column to adjust the
position.
To adjust:
•tilt: press the top or bottom of the
control
•telescope: press the front or rear
of the control.
Easy Entry and Exit Feature
When you switch the ignition off, the steering column will move to the
full up and forward position to allow extra room to exit your vehicle. The
column will return to the previous setting when you switch the ignition
on. You can enable or disable this feature in the information display.
SeeGeneral Informationin theInformation Displayschapter.
Memory Feature
The steering column position saves when you do a memory set function.
You can recall it with the memory feature. Refer to theSeatschapter.
Pressing the adjustment control during memory recall will cancel the
operation. The column will respond to the adjustment control.
The steering column sets a stopping position just short of the end of the
column position to prevent damage to the steering column. A new
stopping position will be set if the steering column encounters an object
while tilting or telescoping.
To reset the steering column to its normal stopping position:
1. Press the steering column control again after encountering the new
stopping position.
2. Continue pressing the control until it reaches the end of the column
position.
A new stopping position will be set. The steering column will stop just
short of the end of the column position the next time it is tilted or
telescoped.
92Steering Wheel
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
AUDIO CONTROL
SEEK:Press to select the next or
previous stored preset or track.
Press and hold to select the next or
previous frequency or seek through
a track.
MEDIA:Press repeatedly to scroll
through available audio modes.
MUTE:Press to silence the radio.
VOL (Volume):Press to increase or decrease the volume.
VOICE CONTROL (IF EQUIPPED)
A. Phone mode
B. Voice recognition
See theSYNCorMyFord Touchchapter.
SEEK
MEDIA
MUTE
V
O
L
S
E
E
KVOL
A
B
Steering Wheel93
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Power-Folding Mirrors (If Equipped)
Note:Activating the mirrors 10 or more times within one minute, or
repeated folding and unfolding of the mirrors while holding the control
down during full travel, may disable the system to protect motors from
overheating. Wait approximately three minutes with the vehicle running,
and up to 10 minutes with the vehicle off, for the system to reset and for
function to return to normal.
Pull the control back to fold the
mirrors in or out.
Loose Mirror
A mirror may also be manually folded by pulling it toward the door
window glass. This may cause the mirror to appear loose and it will need
to be re-synchronized. Pull and hold the control to fold the mirrors in
until movement stops. A click will be heard indicating re-synchronization.
If the click is not heard, use the control to fold the mirrors all the way
out, then in again. Once the click is heard the mirrors will operate
normally until they are again manually folded.
Memory Mirrors (If Equipped)
You can save and recall the mirror positions through the memory
function. SeeMemory functionin theSeatschapter.
Integrated Blind Spot Mirrors (If Equipped)
WARNING:Objects in the blind spot mirror are closer than they
appear.
Blind spot mirrors have an integrated convex mirror built into the upper
outboard corner of the exterior mirrors. They are designed to assist you
by increasing visibility along the side of your vehicle.
Check the main mirror first before a lane change, then check the blind
spot mirror. If no vehicles are present in the blind spot mirror and the
traffic in the adjacent lane is at a safe distance, signal that you are going
to change lanes. Glance over your shoulder to verify traffic is clear, and
carefully change lanes.
106Windows and Mirrors
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Settings
Display Language Select your applicable language
Units Distance Miles and Gallons or km/L
or L/100km
Temperature Fahrenheit (°F) or Celsius
(°C)
Convenience Autolamp
DelayOff or number of seconds
Compass Display
Calibrate (if
equipped)Hold OK to Calibrate
Zone (1–15)
DTE
CalculationNormal or Towing
Easy Entry/Exit — check enabled / uncheck disabled
Locks Autolock
Autounlock
Remote
UnlockAll Doors or Driver First
Oil life Reset Set XXX%
Power
LiftgateSwitch Enabled or Disabled
Remote Start Climate
ControlSeats and
Wheel or
Seats onlyAuto or Last
Setting
Duration (5, 10 or 15 minutes)
System
Windows Remote Open
Wipers Courtesy Wipe
Rain Sensing
Reverse Wiper
Information Displays11 9
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)