2014 FORD FLEX hood open

Roadside Emergencies 265
Getting roadside assistance..............................265
Hazard warning flashers................................266
Fuel cut-off switch....................................266
Jump-starting the vehicle...............................267
Customer Assistance 270
Reporting safety defects (U.S. only).......................277
Reporting safety defects (Canada only).....................277
Fuses 278
Changing a fuse......................................278
Fuse specification chart................................279
Maintenance 287
General information...................................287
Opening and closing the hood............................288
Under hood overview..................................289
Engine oil dipstick....................................291
Engine oil check......................................291
Engine coolant check..................................292
Automatic transmission fluid check........................298
Brake fluid check.....................................302
Power steering fluid check..............................302
Fuel filter...........................................302
Washer fluid check....................................303
Battery ............................................303
Checking the wiper blades..............................305
Changing the wiper blades..............................305
Air filter(s).........................................306
Adjusting the headlamps................................308
Changing a bulb......................................310
6Table of Contents
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

The Safety Canopy will deploy during significant side crashes or when a
certain likelihood of a rollover event is detected by the rollover sensor.
The Safety Canopy is mounted to the roof side-rail sheet metal, behind
the headliner, above each row of seats. In certain sideways crashes or
rollover events, the Safety Canopy will be activated, regardless of which
seats are occupied. The Safety Canopy is designed to inflate between the
side window area and occupants to further enhance protection provided
in side impact crashes and rollover events.
The system consists of:
•safety canopy curtain airbags
fitted above the trim panels over
the front and rear side windows
identified by a label or wording
on the headliner or roof-pillar
trim.
•a flexible headliner which opens
above the side doors to allow air
curtain deployment.
•crash sensors and monitoring system with readiness
indicator. SeeCrash Sensors and Airbag Indicatorin this
chapter.
Children 12 years old and under should always be properly restrained in
the rear seats. The Safety Canopy will not interfere with children
restrained using a properly installed child or booster seat because it is
designed to inflate downward from the headliner above the doors along
the side window opening.
The design and development of the Safety Canopy included
recommended testing procedures that were developed by a group of
automotive safety experts known as the Side Airbag Technical Working
Group. These recommended testing procedures help reduce the risk of
injuries related to the deployment of side airbags (including the Safety
Canopy).
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2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Note:If any door or the luggage compartment is open, or if the hood is
open on vehicles with an anti-theft alarm or remote start, the horn
sounds twice and the lamps will not flash.
Activating Intelligent Access (If Equipped)
The intelligent access key must be within 3 feet (1 meter) of your
vehicle.
At the Front Doors
Pull a front exterior door handle. The door will unlock and can be
opened.
Press and hold the door handle lock
sensor to lock your vehicle. To avoid
unlocking the door inadvertently, be
sure to only touch the lock sensor
and not other areas of the door
handle.
At the Liftgate
Press the button hidden near the license plate.
Smart Unlocks for Integrated Keyhead Transmitter
This feature helps to prevent you from locking yourself out of your
vehicle if your key is still in the ignition.
When you open one of the front doors and lock your vehicle with the
power door lock control, all the doors will lock then unlock if your key is
still in the ignition.
You can still lock your vehicle with the key in the ignition using the
keyless entry keypad with the driver door closed, or by pressing the lock
button on the transmitter even if the doors are not closed.
If both front doors are closed, you can lock your vehicle by any method,
regardless of whether the key is in the ignition or not.
Smart Unlocks for Intelligent Access Keys (If Equipped)
This feature helps to prevent you from unintentionally locking your
intelligent access key inside your vehicle’s passenger compartment or
rear cargo area.
When you lock your vehicle using the driver or passenger power door
lock control (with the door open, transmission inPand ignition off),
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2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

5. Press and release the brake pedal one time. The indicator on the
START/STOPbutton should begin to rapidly flash, indicating the
programming mode has been entered and two programmed intelligent
access keys have been detected in your vehicle.
6. Press theSTART/STOPbutton within one minute. A message will
appear in the information display indicating that the new intelligent
access key was programmed.
7. Remove the intelligent access key from the center console pocket and
press the unlock button on the newly programmed intelligent access key
to exit programming mode.
8. Verify that the remote entry functions operate (press lock then
unlock, making sure you end in unlock) and that your vehicle starts with
new intelligent access key.
ANTI-THEFT ALARM (IF EQUIPPED)
The system will warn you of unauthorized entry to your vehicle.
The turn signal lamps will flash and sound the horn up to a total of
10 times when:
•any door, the hood or the luggage compartment is opened without
using the keypad, the remote control or the intelligent access
transmitter (if equipped)
•the ignition is turned on with an invalid key.
Take all keys and remote controls to an authorized dealer if there is any
potential alarm problem with your vehicle.
Arming the Alarm
The system is ready to arm whenever the ignition is off. Lock the vehicle
to arm the alarm.
The turn signal lamps will flash once after locking the vehicle to indicate
the alarm is in the pre-armed mode. It will become fully armed in
20 seconds.
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2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

OPENING AND CLOSING THE HOOD
1. Inside the vehicle, pull the hood
release handle located under the
bottom of the instrument panel near
the steering column.
2. Go to the front of the vehicle and
release the auxiliary latch that is
located under the front center of
the hood.
3. Lift the hood.
P
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288Maintenance
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

•(1) 8 feet (2.4 meters)
•(2) Center height of lamp to
ground
•(3) 25 feet (7.6 meters)
•(4) Horizontal reference line
2. Measure the height of the
headlamp bulb center from the
ground and mark an 8 foot
(2.4 meter) horizontal reference line
on the vertical wall or screen at this
height (a piece of masking tape works well). The center of the lamp is
marked bya3millimeter circle on the headlamp lens
3. Turn on the headlamps to illuminate the wall or screen and open the
hood.
To see a clearer light pattern for adjusting, you may want to block the
light from one headlamp while adjusting the other.
On the wall or screen you will
observe a flat zone of high intensity
light located at the top of the right
hand portion of the beam pattern. If
the top edge of the high intensity
light zone is not at the horizontal
reference line, the headlamp will
need to be adjusted.
4. Locate the vertical adjuster on
each headlamp. Using a Phillips #2
screwdriver, turn the adjuster either
clockwise or counterclockwise in
order to adjust the vertical aim of
the headlamp. The horizontal edge
of the brighter light should touch
the horizontal reference line.
5. Close the hood and turn off the lamps.
HORIZONTAL AIM IS NOT REQUIRED FOR THIS VEHICLE AND IS
NON-ADJUSTABLE.
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CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate normal changes in pressure.
Condensation can be a natural by-product of this design. When moist air
enters the lamp assembly through the vents, there is a possibility that
condensation can occur when the temperature is cold. When normal
condensation occurs, a thin film of mist can form on the interior of the
lens. The thin mist eventually clears and exits through the vents during
normal operation. Clearing time may take as long as 48 hours under dry
weather conditions.
These are examples of acceptable condensation:
•Presence of thin mist (no streaks, drip marks or droplets).
•Fine mist covers less than 50% of the lens.
These are examples of unacceptable moisture (usually caused by a lamp
water leak):
•Water puddle inside the lamp.
•Large water droplets, drip marks or streaks present on the interior of
the lens.
Take your vehicle to a dealer for service if any of the above conditions of
unacceptable moisture are present.
Replacing headlamp bulbs
WARNING:Handle a halogen headlamp bulb carefully and keep
out of children’s reach. Grasp the bulb only by its plastic base
and do not touch the glass. The oil from your hand could cause the
bulb to break the next time the headlamps are operated.
Note:If the bulb is accidentally touched, it should be cleaned with
rubbing alcohol before being used.
1. Make sure headlamp switch is in the off position, then open the hood.
2. Reach in behind the headlamp assembly to access the bulb sockets
and connectors.
3. Locate the high beam/low beam headlamp bulb electrical connector
and remove it by squeezing the locking tab and pulling it straight out.
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2014 Flex(471)
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USA(fus)

4. Remove the bulb socket by
turning it counterclockwise and
pulling it straight out.
Install the new bulb(s) in reverse order.
Replacing HID headlamp bulbs (if equipped)
The headlamps on your vehicle use a “high intensity discharge” source.
These lamps operate at a high voltage. When the bulb is burned out, the
bulb and starter capsule assembly must be replaced by your authorized
dealer.
Replacing front parking lamp/turn signal bulbs
1. Make sure headlamp switch is in the off position, then open the hood.
2. Reach behind the headlamp assembly to access the bulb sockets .
3. Remove the bulb socket by
turning it counterclockwise and
pulling it straight out.
4. To remove the bulb, pull it
straight out of the bulb socket.
Install the new bulb(s) in reverse
order.
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