Seats 145
Sitting in the correct position............................145
Head restraints.......................................146
Manual seats........................................148
Power seats.........................................150
Memory function.....................................151
Heated seats........................................153
Heated and ventilated seats..............................155
Rear seats..........................................157
Universal Garage Door Opener (If Equipped) 167
HomeLink® wireless control system.......................167
Auxiliary Power Points 172
Storage Compartments 175
Center console.......................................175
Overhead console.....................................177
Starting and Stopping the Engine 178
Ignition switch.......................................179
Engine block heater...................................184
Fuel and Refueling 186
Fuel quality.........................................187
Running out of fuel....................................188
Refueling...........................................189
Fuel consumption.....................................191
Transmission 195
Automatic transmission.................................195
All-Wheel Drive (If Equipped) 200
All wheel drive.......................................200
Brakes 207
Brakes.............................................207
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Hints on driving with anti-lock brakes......................208
Parking brake........................................208
Traction Control 209
TractionControl™ ....................................209
Stability Control 210
AdvanceTrac®.......................................211
Parking Aids 212
Sensing system.......................................212
Active park assist.....................................213
Rear-view camera system...............................218
Cruise Control 223
Using cruise control...................................223
Using Adaptive Cruise Control............................224
Driving Aids 232
Blind Spot Information System (BLIS) with Cross Traffic Alert
(CTA) .............................................232
Collision warning system................................237
Steering............................................240
Load Carrying 242
Cargo net...........................................242
Roof racks and load carriers.............................242
Vehicle loading.......................................243
Towing 251
Trailertowing........................................251
Wrecker towing......................................258
Recreational towing...................................259
Driving Hints 261
Economical driving....................................261
Driving through water..................................262
Floormats..........................................263
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Roadside Emergencies 265
Getting roadside assistance..............................265
Hazard warning flashers................................266
Fuel cut-off switch....................................266
Jump-starting the vehicle...............................267
Customer Assistance 270
Reporting safety defects (U.S. only).......................277
Reporting safety defects (Canada only).....................277
Fuses 278
Changing a fuse......................................278
Fuse specification chart................................279
Maintenance 287
General information...................................287
Opening and closing the hood............................288
Under hood overview..................................289
Engine oil dipstick....................................291
Engine oil check......................................291
Engine coolant check..................................292
Automatic transmission fluid check........................298
Brake fluid check.....................................302
Power steering fluid check..............................302
Fuel filter...........................................302
Washer fluid check....................................303
Battery ............................................303
Checking the wiper blades..............................305
Changing the wiper blades..............................305
Air filter(s).........................................306
Adjusting the headlamps................................308
Changing a bulb......................................310
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SYMBOL GLOSSARY
WARNING:You risk death or serious injury to yourself and
others if you do not follow the instruction highlighted by the
warning symbol.
These are some of the symbols you may see on your vehicle.
Symbol Description Symbol Description Symbol Description
Safety alertSee Owner’s
ManualAnti-lock
braking
system
Avoid
smoking,
flames, or
sparksBatteryBattery acid
Brake fluid –
non
petroleum
baseBrake systemCabin air
filter
Check fuel
capChild Safety
Door Lock
and UnlockChild seat
lower anchor
Child seat
tether anchorCruise
controlDo not open
when hot
Engine air
filterEngine
coolantEngine
coolant
temperature
Engine oilExplosive gasFan warning
Fasten safety
beltFront airbagFront fog
lamps
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Symbol Description Symbol Description Symbol Description
Fuel pump
resetFuse
compartmentHazard
warning
flasher
Heated rear
windowInterior
luggage
compartment
releaseJack
Lighting
controlLow tire
pressure
warningMaintain
correct fluid
level
Panic alarmParking aid
systemParking
brake system
Power
steering fluidPower
windows
front and
rearPower
window
lockout
Service
engine soonSide airbagStability
control
Windshield
defrost and
demistWindshield
washer and
wiper
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. Additionally, when your vehicle is in for service or repair,
Ford Motor Company, Ford of Canada, and service and repair facilities
Introduction11
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USA(fus)
may access or share among them data for vehicle improvement purposes.
For U.S. only (if equipped), if you choose to use the SYNC® Vehicle
Health Report, you consent that certain diagnostic information may also
be accessed electronically by Ford Motor Company and Ford authorized
service facilities, and that the diagnostic information may be used for any
purpose. See theSYNC®chapter for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
•How various systems in your vehicle were operating;
•Whether or not the driver and passenger safety belts were
buckled/fastened;
•How far (if at all) the driver was depressing the accelerator
and/or the brake pedal;
•How fast the vehicle was travelling;
•Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, Directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
12Introduction
2014 Flex(471)
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USA(fus)
Pregnant women should always
wear their safety belts. The lap belt
portion of a combination lap and
shoulder belt should be positioned
low across the hips below the belly
and worn as tight as comfort will
allow. The shoulder belt should be
positioned to cross the middle of
the shoulder and the center of the
chest.
Safety Belt Locking Modes
WARNING:After any vehicle crash, the safety belt system at all
passenger seating positions must be checked by an authorized
dealer to verify that the automatic locking retractor feature for child
seats is still functioning properly. In addition, all safety belts should be
checked for proper function.
WARNING:The belt and retractor assembly must be replaced if
the safety belt assembly automatic locking retractor feature or
any other safety belt function is not operating properly when checked
by an authorized dealer. Failure to replace the belt and retractor
assembly could increase the risk of injury in crashes.
All safety restraints in the vehicle are combination lap and shoulder
belts. The driver safety belt has the first locking mode and the front
outboard passenger and rear seat safety belts have both types of locking
modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which allows free shoulder or lap belt
length adjustment to your movements and locking in response to vehicle
movement. For example, if the driver brakes suddenly or turns a corner
sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or
more, the combination safety belts will lock to help reduce forward
movement of the driver and passengers.
In addition, the retractor(s) is designed to lock if the webbing is pulled
out too quickly. If this occurs, let the belt retract slightly and pull
webbing out again in a slow and controlled manner.
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2014 Flex(471)
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Note:The driver and front passenger Belt-Minder are deactivated and
activated independently. When deactivating or activating one seating
position, do not buckle the other position as this will terminate the
process.
Read Steps1-5thoroughly before proceeding with the programming
procedure.
Note:If you are using MyKey®, the Belt-Minder cannot be disabled.
Also, if the Belt-Minder has been previously disabled, it will be
re-enabled during the use of MyKey®. See theMyKey®chapter.
The driver and front passenger Belt-Minder features can be deactivated
or activated by performing the following procedure:
Before following the procedure, make sure that:
•the parking brake is set
•the transmission selector lever is in positionP
•the ignition is off
•the driver and front passenger safety belts are unbuckled
1. Turn the ignition on. Do not start the engine.
2. Wait until the safety belt warning light turns off (about one minute).
3. Wait 10 seconds after the safety belt warning light turns off.
•Step 4 must be completed within 20 seconds after the completion of
Step 3.
4. For the seating position being disabled buckle then unbuckle the
safety belt three times at a moderate speed, ending in the unbuckled
state.
•After Step 4, the safety belt warning light will be turned on for three
seconds.
5. Within about seven seconds of the light turning off, buckle then
unbuckle the safety belt.
•This will disable the Belt-Minder feature for that seating position if it
is currently enabled.
•This will enable the Belt-Minder feature for that seating position if it is
currently disabled.
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