If your programmed transmitters or standard SecuriLock coded keys
(integrated keyhead transmitters only) are lost or stolen and you do not
have an extra coded key, you will need to have your vehicle towed to an
authorized dealer. The key codes need to be erased from your vehicle
and new coded keys will need to be programmed.
Store an extra programmed key away from the vehicle in a safe place to
help prevent any inconveniences. See an authorized dealer to purchase
additional spare or replacement keys.
Programming a Spare Integrated Keyhead Transmitter
Note:A maximum of eight coded keys can be programmed to your
vehicle. Only four of these eight can be integrated keyhead transmitters.
You can program your own integrated keyhead transmitters or standard
SecuriLock® coded keys to your vehicle. This procedure will program
both the engine immobilizer key code and the remote entry portion of
the remote control to your vehicle.
Only use integrated keyhead transmitters or standard SecuriLock® keys.
You must have two previously programmed coded keys and the new
unprogrammed key readily accessible. See your authorized dealer to have
the spare key programmed if two previously programmed coded keys are
not available.
Read and understand the entire procedure before you begin.
1. Insert the first previously programmed coded key into the ignition.
2. Turn the ignition from off to on. Keep the ignition on for at least three
seconds, but no more than 10 seconds.
3. Turn the ignition off and remove the first coded key from the ignition.
4. After three seconds but within 10 seconds of turning the ignition off,
insert the second previously coded key into the ignition.
5. Turn the ignition from off to on. Keep the ignition on for at least three
seconds, but no more than 10 seconds.
6. Turn the ignition off and remove the second previously programmed
coded key from the ignition.
7. After three seconds but within 20 seconds of turning the ignition off
and removing the previously programmed coded key, insert the new
unprogrammed key into the ignition.
8. Turn the ignition from off to on. Keep the ignition on for at least six
seconds.
9. Remove the newly programmed coded key from the ignition.
Security87
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
The key will start your vehicle’s engine and will operate the remote entry
system (if the new key is an integrated keyhead transmitter) if it has
been successfully programmed.
Wait 20 seconds and repeat Steps 1 through 8 if the key was not
successfully programmed. Take your vehicle to your authorized dealer to
have the new key programmed if you are still unsuccessful.
Wait 20 seconds and then repeat this procedure from Step 1 to program
an additional key.
Programming a Spare Intelligent Access Key (If Equipped)
Note:A maximum of four intelligent access keys can be programmed to
your vehicle. You must take your vehicle and all access keys to your
authorized dealer to be erased and reprogrammed if you would like to
replace a previously programmed access key with a new access key, or if
you already have four access keys programmed to your vehicle.
You must have two previously programmed intelligent access keys inside
your vehicle and the new unprogrammed intelligent access keys readily
accessible. See your authorized dealer to have the spare key
programmed if two previously programmed keys are not available.
Make sure that your vehicle is off before beginning this procedure. Make
sure that all doors are closed before beginning and that they remain
closed throughout the procedure. Perform all steps within 30 seconds of
starting the sequence. Stop and wait for at least one minute before
starting again if any steps are performed out of sequence.
Read and understand the entire procedure before you begin.
1. Place the new unprogrammed
intelligent access key in the backup
slot inside the center console. The
key ring must be at the rear with the
buttons facing toward the right-hand
side.
2. Press the driver or passenger
power door unlock control three
times.
3. Press and release the brake pedal one time.
4. Press the driver or passenger power door lock control three times.
88Security
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Alarm/Security
MessagesAction / Description
Vehicle Alarm To Stop
Alarm, Start Vehicle.Displayed when the perimeter alarm system is
armed and the vehicle is entered using the key
on the driver’s side door. In order to prevent
the perimeter alarm system from triggering,
the ignition must be turned to start or on
before the 12 second chime expires.
Automatic Engine
Shutdown MessagesAction / Description
Engine Shuts Off in
XX SecondsDisplays when the engine is getting ready to
shut off.
Engine Shut Off for
Fuel EconomyDisplays when the engine has shut off to help
increase fuel economy.
Engine Shuts Off in
XX Seconds Press OK
to OverrideDisplays when the engine is getting ready to
shut off. You can press OK on the left steering
wheel button to override the shut down.
AWD Messages Action / Description
AWD Off Displayed when the AWD system has been
automatically disabled to protect itself. This is
caused by operating the vehicle with the
compact spare tire installed or if the system is
overheating. The AWD system will resume
normal function and clear this message after
driving a short distance with the road tire
re-installed or after the system is allowed to
cool.
Check AWD Displayed in conjunction with the Throttle
Control/Transmission/AWD light when the
AWD system is not operating properly. If the
warning stays on or continues to come on,
contact your authorized dealer as soon as
possible.
128Information Displays
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
Passenger Sensing
System MessageAction / Description
Occupant Sensor
BLOCKED Remove
Objects Near
Passenger SeatDisplayed when objects are by the passenger
seat. After the objects are moved away from
the seat, if the warning stays on or continues
to come on contact your authorized dealer as
soon as possible.
Reminder Messages Action / Description
Steering column lock:
Remove and re-insert
key while turning
wheel to unlockDisplays when you need to turn the steering
wheel in order to disengage the steering lock.
Shift to Park Displayed when the engine is turned off and
shift select lever is in any position other than
P (Park).
Tire Messages Action / Description
LOW Tire Pressure Displays when one or more tires on your
vehicle have low tire pressure.
Tire Pressure Monitor
FaultDisplays when the tire pressure monitoring
system is malfunctioning. If the warning stays
on or continues to come on, contact your
authorized dealer.
Tire Pressure Sensor
FaultDisplayed when a tire pressure sensor is
malfunctioning, or your spare tire is in use.
For more information on how the system
operates under these conditions, refer toTi r e
Pressure Monitoring System (TPMS)in the
Wheels and tireschapter . If the warning
stays on or continues to come on, contact your
authorized dealer as soon as possible.
134Information Displays
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
1. Locate the white plastic funnel in the spare tire
compartment.
2. Slowly insert the funnel into the capless fuel
system.
3. Fill the vehicle with fuel from the portable fuel
container.
4. When done, clean the funnel or properly dispose of it. Extra funnels
can be purchased from your authorized dealer if you choose to dispose
of the funnel.
REFUELING
WARNING:Fuel vapor burns violently and a fuel fire can cause
severe injuries. To help avoid injuries to you and others:
•Read and follow all the instructions on the pump island.
•Turn off your engine when you are refueling.
•Do not smoke if you are near fuel or refueling your vehicle.
•Keep sparks, flames and smoking materials away from fuel.
•Stay outside your vehicle and do not leave the fuel pump unattended
when refueling your vehicle - this is against the law in some places.
•Keep children away from the fuel pump; never let children pump
fuel.
•Do not use personal electronic devices while refueling.
Use the following guidelines to avoid electrostatic charge build-up when
filling an ungrounded fuel container:
•Place approved fuel container on the ground.
•DO NOT fill a fuel container while it is in the vehicle (including the
cargo area).
•Keep the fuel pump nozzle in contact with the fuel container while
filling.
•DO NOT use a device that would hold the fuel pump handle in the fill
position.
Fuel and Refueling189
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
USING YOUR ALL-WHEEL DRIVE (AWD) SYSTEM (IF EQUIPPED)
AWD uses all four wheels to power the vehicle. This increases traction,
enabling you to drive over terrain and road conditions that a
conventional two-wheel drive vehicles cannot. The AWD system is active
all the time and requires no input from the operator.
Note:Your AWD vehicle is not intended for off-road use. The AWD
feature gives your vehicle some limited off-road capabilities in which
driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
Note:When an AWD system fault is present, the warning Check AWD
will display in the information display. The AWD system is not
functioning correctly and defaulted to front-wheel drive. When this
warning is displayed, have your vehicle serviced at an authorized dealer.
Note:The AWD Off message may also be displayed in the information
display if the AWD system has overheated and defaulted to front-wheel
drive. This condition may occur if the vehicle was operated in extreme
conditions with excessive wheel slip, such as deep sand. To resume
normal AWD function as soon as possible, stop the vehicle in a safe
location and stop the engine for at least 10 minutes. After the engine has
been restarted and the AWD system has adequately cooled, the AWD Off
message will turn off and normal AWD function will return. In the event
the engine is not stopped, the AWD Off message will turn off when the
system cools and normal AWD function returns.
Do not use a spare tire of a different size other than the tire provided.
If the mini-spare tire is installed, the AWD system may disable
automatically and enter front-wheel drive only mode to protect driveline
components. This condition may be indicated by an AWD Off message in
the information display. If there is an AWD Off message in the message
center from using the spare tire, this indicator should turn off after
reinstalling the repaired or replaced normal road tire and cycling the
ignition off and on. It is recommended to reinstall the repaired or
replaced road tire as soon as possible. Major dissimilar tire sizes between
the front and rear axles could cause the AWD system to stop functioning
and default to front-wheel drive or damage the AWD system.
Driving In Special Conditions With All-Wheel Drive (AWD)
AWD vehicles are equipped for driving on sand, snow, mud and rough
roads and have operating characteristics that are somewhat different
from conventional vehicles, both on and off the highway.
200All-Wheel Drive (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
The system detects an available parallel parking space and automatically
steers the vehicle into the space (hands-free) while you control the
accelerator, gearshift and brakes. The system visually and/or audibly
instructs the driver to park the vehicle.
The system may not function correctly if something passes between the
front bumper and the parking space (i.e. a pedestrian or cyclist) or if the
edge of the neighboring parked vehicle is high from the ground (i.e. a
bus, tow truck or flatbed truck).
Note:The sensors may not detect objects in heavy rain or other
conditions that cause disruptive reflections.
Note:The sensors may not detect objects with surfaces that absorb
ultrasonic waves.
Note:After a tire change the system will go through a relearning
procedure. During this time the system performance may deteriorate.
The system should not be used if:
•a foreign object (i.e. bike rack or trailer) is attached to the front or
rear of the vehicle or at another location close to the sensors.
•an overhanging object (i.e. surfboard) is attached to the roof.
•the front bumper or side sensors are damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front bumper cover).
•a mini-spare tire is in use.
Using Active Park Assist
Press the button; the touch screen
displays a message and a
corresponding graphic to indicate
it’s searching for a parking space.
Use the turn signal to indicate
which side of the vehicle you want
the system to search on.
Note:If the turn signal is not on, the system automatically searches on
the vehicle’s passenger side.
AUTO
P
214Parking Aids
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)
ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles Sold in the U.S.: Using Roadside Assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. This card is found in the owner’s manual
portfolio in the glove compartment.
Roadside Emergencies265
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)