2014 FORD FLEX Owners Manual

The Vehicle Identification Number (VIN) contains the following
information:
A. World manufacturer identifier
B. Brake system / Gross Vehicle
Weight Rating (GVWR) / Restraint
Devices and their location
C. Make, vehicle line, series, body
type
D. Engine type
E. Check digit
F. Model year
G. Assembly plant
H. Production sequence number.
VEHICLE CERTIFICATION LABEL
The National Highway Traffic Safety
Administration Regulations require
that a Safety Compliance Certification
Label be affixed to a vehicle and
prescribe where the Safety
Compliance Certification Label may be
located. The Safety Compliance
Certification Label shall be affixed to
either the door hinge pillar, the door
latch post, or the edge of the door
near the door latch, next to the
driver’s seating position.
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TRANSMISSION CODE DESIGNATION
You can find a transmission code on
the Safety Compliance Certification
Label. The following table tells you
which transmission each code
represents.
Description Code
6-speed automatic transmission (6F50) J
6-speed automatic transmission (6F55) G
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact your dealer or visit our online store at:
Accessories.Ford.com(U.S. only).
Ford Custom Accessories are available for your vehicle through your
local Ford or Ford of Canada dealer. Ford Motor Company will repair or
replace any properly dealer-installed Ford Custom Accessories found to
be defective in factory-supplied materials or workmanship during the
warranty period, as well as any component damaged by the defective
accessories. The accessories will be warranted for whichever provides
you the greatest benefit:
•12 months or 12000 miles (20000 kilometers) (whichever occurs first),
or
•the remainder of your new vehicle limited warranty.
Contact your dealer for details and a copy of the warranty.
Exterior style
•Bug shield•Splash guards
•Deflectors•Graphics
•Spoiler
Interior style
•Ambient lighting•Rear seat entertainment*
•Door sill plates with logo•Backlit door sill plates
•Floor mats
Lifestyle
•Ash cup / coin holder•Roof racks and carriers*
•Cargo organization and
management•Cargo net
•SUV camping tent*•Conversation mirror
•Trailer hitches, wiring harnesses
and accessorices•Roof rails
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Peace of mind
•Remote start•Wheel locks
•Locking fuel plug for capless fuel
systems•Vehicle security
•Full vehicle covers*
•Bumper and hitch mounted parking sensors*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms — that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service
technician.
•Mobile communications systems may harm the operation of your
vehicle, particularly if they are not properly designed for automotive
use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the amateur radio antennas in the
area of the driver’s side hood.
•Any non-Ford custom electrical or electronic accessories or
components that are added to the vehicle by the authorized dealer or
the owner may adversely affect battery performance and durability,
and may also adversely affect the performance of other electrical
systems in the vehicle.
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FORD ESP EXTENDED SERVICE PLANS
PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. only)
More than 32 Million Ford and Lincoln owners have discovered the
powerful protection Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides peace of mind protection
beyond the expiration of the New Vehicle Warranty coverage.
Ford ESP can quickly pay for itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford Extended Service Plan. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Coverage for up to 500+ covered components
There are four, Extended Service Plans with different levels of coverage.
Ask your dealer for details.
1. PremiumCARE – Our most comprehensive coverage. With over 500
covered components, this plan is so complete that we generally only
discuss what’s not covered.
2. ExtraCARE – Covers 113 components, and includes many high tech
items
3. BaseCARE – Covers 84 components
4. PowertrainCARE – Covers 29 critical components
Ford ESP is honored by all Ford and Lincoln Dealers in the United
States and Canada. It is the only Extended Service Plan authorized and
backed by Ford Motor Company. That means you get:
•Reliable, quality service anywhere you go
•Repairs performed by factory trained technicians, using Genuine Ford
and Lincoln parts
Rental Car Reimbursement
1st day Rental Benefit –You take advantage of replacement
transportation if your vehicle is at the dealership for same day covered
repairs.
Extended Rental Benefits –If your vehicle is kept overnight for
covered repairs, you are eligible for rental car coverage, including
Bumper to Bumper warranty repairs, or Field Service Actions.
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
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Interest Free Financing Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program.
Complete the information below and mail to:
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
To learn more, call our Ford ESP specialists at 800-367-3377. Don’t
forget to ask about our interest free payment program, allowing you all
the security and benefits Ford ESP has to offer while paying over time.
You are pre-approved with no credit checks, no hassles!
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental.
When you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers. The
Lincoln Maintenance Protection Plan is honored at authorized Lincoln
dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
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GENERAL INFORMATION
Radio Frequencies and Reception Factors
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
AM: 530, 540–1700, 1710 kHz
FM: 87.9–107.7, 107.9 MHz
Radio reception factors
Distance and
strengthThe further you travel from an FM station,
the weaker the signal and the weaker the
reception.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with the reception.
Station overloadWhen you pass a ground-based broadcast
repeating tower, a stronger signal may
overtake a weaker one and result in the audio
system muting.
CD and CD Player Information
Note:CD units play commercially pressed 4.75-inch (12 centimeter)
audio compact discs only. Due to technical incompatibility, certain
recordable and re-recordable compact discs may not function correctly
when used in Ford CD players.
Note:Do not insert CDs with homemade paper (adhesive) labels into
the CD player as the label may peel and cause the CD to become
jammed. You should use a permanent felt tip marker rather than
adhesive labels on your homemade CDs. Ballpoint pens may damage
CDs. Please contact your authorized dealer for further information.
Note:Do not use any irregularly shaped discs or discs with a scratch
protection film attached.
Always handle discs by their edges only. Clean the disc with an approved
CD cleaner only. Wipe it from the center of the disc toward the edge. Do
not clean in a circular motion.
Do not expose discs to direct sunlight or heat sources for extended
periods.
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