2014 FORD FLEX change time

SATELLITE RADIO INFORMATION (IF EQUIPPED)
Satellite Radio Channels
SIRIUS broadcasts a variety of music, news, sports, weather, traffic and
entertainment satellite radio channels. For more information and a
complete list of SIRIUS satellite radio channels, visit www.siriusxm.com
in the United States, www.sirius.ca in Canada, or call SIRIUS at
1–888–539–7474.
Note:This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
Satellite Radio Reception Factors
Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other material as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
SIRIUS Satellite Radio Service
Note:SIRIUS reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
380Audio System
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

GENERAL INFORMATION
Make sure you review your device’s manual before using it with SYNC.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
In the United States, call: 1–888–270–1055.
In Canada, call: 1–800–565–3673.
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Driving Restrictions
For your safety, certain features are speed-dependent and restricted
when your vehicle is traveling over 3 mph (5 km/h).
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
386SYNC®
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

USING VOICE RECOGNITION
This system helps you control many features using voice commands. This
allows you to keep your hands on the wheel and focus on what is in
front of you.
Initiating a Voice Session
Push the voice icon; a tone sounds and Listening appears in the
display. Say any of the following:
Say: If you want to:
“Phone” Make calls.
“USB” Access the device connected to your USB
port.
“Bluetooth Audio” Stream audio from your phone.
“Line in” Access the device connected to the auxiliary
input jack.
“Cancel” Cancel the requested action.
“SYNC” Return to the main menu.
“Voice settings” Adjust the level of voice interaction and
feedback.
“Vehicle Health Report” Run a vehicle health report.
*
“Services” Access the SYNC Services portal.*
“Mobile apps” Access mobile applications.*
“Help” Hear a list of voice commands available in the
current mode.
*If equipped, U.S. only.
System Interaction and Feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize the voice
recognition system to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to help you
learn to use the system. You can change these settings at any time.
388SYNC®
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

When you select: You can:
Modify PhonebookModify the contents of your phone book (i.e.,
add, delete, download). Press OK to select
and scroll between:
Add Contacts: Press OK to add more contacts
from your phone book. Push the desired
contact(s) on your phone. See your phone’s
user guide on how to push contacts.
Delete Phonebook: Press OK to delete the
current phone book and call history. When
Delete Phonebook appears, press OK to
confirm. SYNC takes you back to the Phone
Settings menu.
Download Phonebook: Press OK to select and
press OK again when Confirm
Download? appears.
Auto DownloadAutomatically download your phone book
each time your phone connects to SYNC.
Press OK to select. When Auto Download
On? appears, press OK to have your
phonebook automatically downloaded each
time.
Select Off to NOT download your phonebook
every time your phone connects to SYNC.
Your phonebook, call history and text
messages can only be accessed when your
specific phone is connected to SYNC.
Note:Downloading times are phone- and
quantity-dependent.
Note:When auto download is on, any
changes, additions or deletions saved since
your last download are deleted.
ReturnExit the current menu.
SYNC®401
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

If you select: You can:
Master ResetCompletely erase all information stored on
SYNC (phonebook, call history, text messages
and paired devices) and return to the factory
default settings.
Press OK to select. The display indicates
when complete and SYNC takes you back to
the Advanced menu.
Install ApplicationInstall applications you have downloaded.
Press OK and scroll to select. Press OK to
confirm.
System InfoAccess the Auto Version number as well as
the FPN number.
Press OK to select.
MAP ProfileThis is a Bluetooth component which can
further help your phone with the exchange of
text messages.
ReturnExit the current menu.
SYNC APPLICATIONS AND SERVICES (IF EQUIPPED)
Note:In order for the following features to work, your cellular phone
must be compatible with SYNC. To check your phone’s compatibility, visit
www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca.
•SYNC Services (if equipped, United States only): Provides access to
traffic, directions and information such as travel, horoscopes, stock
prices and more.
•911 Assist: Can alert 911 in the event of an emergency.
•Vehicle Health Report (if equipped, United States only): Provides a
diagnostic and maintenance report card of your vehicle.
911 Assist®
WARNING:Unless the 911 Assist setting is set on prior to a
crash, the system will not dial for help which could delay
response time, potentially increasing the risk of serious injury or death
after a crash.
SYNC®405
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Using the Touch-sensitive Controls on Your System
To turn a feature on and off, just touch the graphic with your finger. To
get the best performance from the touch-sensitive controls:
•Do not press hard on the controls. They are sensitive to light touch.
•Use your bare finger to touch the center of a touch-control graphic.
Touching off-center of the graphic may affect operation of a nearby
control.
•Make sure your hands are clean and dry.
•Keep metal and other conductive material away from the surface of
the touchscreen as this may cause electronic interference (for
example, inadvertently turning on a feature other than the one you
meant to turn on).
Depending on your vehicle and option package, you may also have these
controls on your bezel:
•Power: Switch the media or climate features off and on.
•VOL:Control the volume of playing media.
•Fan: Control the speed of the climate system fan.
•Seek and Tune buttons: Use as you normally would in media modes.
•Eject: Eject a CD from the entertainment system.
•SOURCE:Touch the word repeatedly to see all available media
modes. The screen does not change, but you see the media change in
the lower left status bar.
•SOUND:Touch the word to access the Sound menu where you can
adjust settings such as: Bass, Treble, Midrange, Balance and Fade,
THX Deep Note Demo, DSP (Digital Signal Processing), Occupancy
Mode and Speed Compensated Volume. (Your vehicle may not have
all of these sound options.)
•Hazard flasher: Switch the hazard flashers off and on.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
436MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
450MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)

“SIRIUS”
“SAT 1” “Sirius on”
“SAT 1 preset <#>” “Sports game”
*
“SAT 2” “Tune”**
“SAT 2 preset <#>” “Help”
*If you have said, “Sports game”, see the following “Sports game” chart.
**If you have said, “Tune”, see the following “Tune” chart.
“SPORTS GAME”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Help”
“TUNE”
“Sirius <0–223>”
“”
“Preset <#>”
“SAT”
“SAT 1”
“SAT 1 preset <#>”
“SAT 2”
“SAT 2 preset <#>”
“SAT 3”
“SAT 3 preset <#>”
“Help”
SIRIUS Satellite Radio Information
Note:SIRIUS reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Note:This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
454MyFord Touch® (If Equipped)
2014 Flex(471)
Owners Guide gf, 1st Printing, April 2013
USA(fus)