2014 FORD FLEX phone

Ford Extended Service Plan 364
Audio System 367
MyFord™ system.....................................369
Satellite radio information...............................380
Auxiliary input jack...................................382
USB port...........................................384
SYNC® 385
Pairing your phone for the first time.......................390
911 Assist™.........................................405
Vehicle Health Report..................................408
MyFord Touch® (If Equipped) 433
Privacy Information...................................438
Infotainment display...................................439
Voice recognition.....................................440
Listening to music....................................444
Phone features.......................................465
Information Menu.....................................472
Settings............................................484
Climatefeatures......................................495
Navigation system.....................................498
Appendices 510
Scheduled Maintenance 529
Normal scheduled maintenance and log.....................534
Index 546
The information contained in this publication was correct at the time of going to
print. In the interest of continuous development, we reserve the right to change
specifications, design or equipment at any time without notice or obligation. No
part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our
written permission. Errors and omissions excepted.
© Ford Motor Company 2013
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and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC® or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC® chapter for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only), the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”), only to help provide you with the directions,
traffic reports, or business searches that you request. If you do
not want Ford or its vendors to receive this information, do not
activate the service. Ford Motor Company and the vendors it uses
to provide you with this information do not store your vehicle
travel information. For more information, see Traffic, Directions
and Information, Terms and Conditions. See your SYNC® chapter
for more information.
CALIFORNIA PROPOSITION 65
WARNING:Some constituents of engine exhaust, certain vehicle
components, certain fluids contained in vehicles and certain
products of component wear contain or emit chemicals known to the
State of California to cause cancer and birth defects or other
reproductive harm.
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PERCHLORATE MATERIAL
Note:Certain components in your vehicle, such as airbag modules,
safety belt pretensioners, and remote control batteries, may contain
perchlorate material. Special handling may apply for service or vehicle
end of life disposal. See www.dtsc.ca.gov/hazardouswaste/perchlorate for
more information.
FORD CREDIT (U.S. ONLY)
Ford Credit offers a full range of financing and lease plans to help you
acquire your vehicle. If you have financed or leased your vehicle through
Ford Credit, thank you for your business.
For your convenience, we offer a number of ways to contact us, as well
as help manage your account.
Phone: 1-800-727-7000
For more information regarding Ford Credit, as well as access to
Account Manager, please go to www.fordcredit.com.
REPLACEMENT PARTS RECOMMENDATION
Your vehicle has been built to the highest standards using quality parts.
We recommend that you demand the use of genuine Ford and Motorcraft
parts whenever your vehicle requires scheduled maintenance or repair.
You can clearly identify genuine Ford and Motorcraft parts by looking for
the Ford, FoMoCo or Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years
of service is to have it maintained in line with our recommendations using
parts that conform to the specifications detailed in this owner’s manual.
Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen.
Genuine Ford replacement collision parts meet our stringent requirements
for fit, finish, structural integrity, corrosion protection and dent resistance.
During vehicle development, we validate that these parts deliver the
intended level of protection as a whole system. A great way to know for
sure you are getting this level of protection is to use genuine Ford
replacement collision parts.
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Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only
replacement parts that benefit from a Ford Warranty. Damage caused to
your vehicle as a result of the failure of non-Ford parts may not be
covered by the Ford Warranty. For additional information, see the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, see the warranty
information that is provided to you along with your owner’s manual.
Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING:Please read theSupplementary Restraints System
chapter. Failure to follow the specific warnings and instructions
could result in personal injury.
WARNING:Front seat mounted rear-facing child or infant seats
shouldNEVERbe placed in front of an active passenger airbag.
MOBILE COMMUNICATIONS EQUIPMENT
Using mobile communications equipment is becoming increasingly
important in the conduct of business and personal affairs. However, you
must not compromise your own or others’ safety when using such
equipment. Mobile communications can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile communication equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
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If there are lodged objects or cargo is interfering with the seat, take the
following steps to remove the obstruction:
•Pull the vehicle over.
•Turn the vehicle off.
•Driver and adult passengers should check for any objects lodged
underneath the front passenger seat or cargo interfering with the seat.
•Remove the obstruction(s) (if found).
•Restart the vehicle.
•Wait at least two minutes and verify that the airbag readiness light in
the instrument cluster is no longer illuminated.
•If the airbag readiness light in the instrument cluster remains
illuminated, this may or may not be a problem due to the front
passenger sensing system.
Do not attempt to repair or service the system. Take your vehicle
immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to
accommodate a person with disabilities, contact the Ford Customer
Relationship Center at the phone number shown in theCustomer
Assistancesection of this owner’s manual.
SIDE AIRBAGS
WARNING:Do not place objects or mount equipment on or near
the airbag cover, on the side of the seat backs (of the front
seats), or in front seat areas that may come into contact with a
deploying airbag. Failure to follow these instructions may increase the
risk of personal injury in the event of a crash.
WARNING:Do not use accessory seat covers. The use of
accessory seat covers may prevent the deployment of the side
airbags and increase the risk of injury in an accident.
WARNING:Do not lean your head on the door. The side airbag
could injure you as it deploys from the side of the seat back.
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GENERAL INFORMATION ON RADIO FREQUENCIES
This device complies with part 15 of the FCC Rules and with Industry
Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
Note:Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment. The termICbefore the radio certification number only
signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 feet
(10 meters). Vehicles with the remote start feature will have a greater
range. A decrease in operating range could be caused by:
•weather conditions
•nearby radio towers
•structures around your vehicle
•other vehicles parked next to your vehicle.
The radio frequency used by your remote control can also be used by
other short-distance radio transmissions, for example amateur radios,
medical equipment, wireless headphones, remote controls and alarm
systems. If the frequencies are jammed, you will not be able to use your
remote control. You can lock and unlock the doors with the key.
Note:Make sure your vehicle is locked before leaving it unattended.
Note:If you are in range, the remote control will operate if you press
any button unintentionally.
Intelligent Access (If Equipped)
The system uses a radio frequency signal to communicate with your
vehicle and authorize your vehicle to unlock when one of the following
conditions is met:
•You touch the inside of the front exterior door handle.
•You press the luggage compartment button.
•You press a button on the transmitter.
If excessive radio frequency interference is present in the area or if the
transmitter battery is low, it may be necessary to mechanically unlock
your door. You can use the mechanical key blade in your intelligent
access key to open the driver door in this situation. Refer toRemote
Controlin this chapter for more information on the location and use of
the mechanical key blade.
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AUDIO CONTROL
SEEK:Press to select the next or
previous stored preset or track.
Press and hold to select the next or
previous frequency or seek through
a track.
MEDIA:Press repeatedly to scroll
through available audio modes.
MUTE:Press to silence the radio.
VOL (Volume):Press to increase or decrease the volume.
VOICE CONTROL (IF EQUIPPED)
A. Phone mode
B. Voice recognition
See theSYNCorMyFord Touchchapter.
SEEK
MEDIA
MUTE
V
O
L
S
E
E
KVOL
A
B
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IGNITION SWITCH (IF EQUIPPED)
A.Off:The ignition is off.
Note:When you switch the ignition off and leave your vehicle, do not
leave your key in the ignition. This could cause your vehicle battery to
lose charge.
B.Accessory:Allows the electrical accessories, such as the radio, to
operate while the engine is not running.
Note:Do not leave the ignition key in this position for too long. This
could cause your vehicle battery to lose charge.
C.On:All electrical circuits are operational and the warning lamps and
indicators illuminate.
D.Start:Cranks the engine.
KEYLESS STARTING (IF EQUIPPED)
Note:The keyless starting system may not function if the key is close to
metal objects or electronic devices such as cellular phones.
Note:A valid key must be located inside your vehicle to switch the
ignition on and start the engine.
Note:When locking your vehicle, any remote controls left inside the
vehicle may become disabled. A message may appear in the information
display indicating that there is no key detected if you try to start the
engine. Press the unlock button on the remote control to enable it, and
then start the engine.
C
D
B
A
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