Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts
•Out of fuel and lock-out assistance
•Travel Expense reimbursement for lodging, meals and rental car
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford ESP also offers a Premium Maintenance Plan that covers all
scheduled maintenance, and select items that routinely wear out.
The coverage is prepaid, so you never have to worry about affording
vehicle maintenance. It covers regular checkups, routine inspections,
preventative care and replacement items that require periodic attention
for normal wear:
•Windshield Wiper Blades
•Spark Plugs (except in California)
•The clutch Disc
•Brake pads and linings
•Shock Absorbers
•Belts and Hoses
•Diesel Exhaust Fluid Replenishment
Contact your selling dealership today so they can customize a Genuine
Ford Extended Service Plan that fits your driving lifestyle and budget.
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C.Memory presets:
•In radio mode, store your favorite radio stations. To store a radio
station, tune to the station, then press and hold a preset button until
sound returns.
•In CD mode, press one of these buttons to select a track.
D.Function buttons:Select different functions of the audio system
depending on which mode you are in (such as Radio mode or CD mode).
E.TUNE:
•In radio mode, turn the control to manually search the frequency
band.
•In satellite radio mode, turn the control to tune to the next or
previous channel.
F.Reverse and Fast Forward; AM/FM/CD Seek:
•In radio mode, select a frequency band and press one of these
buttons. The system stops at the first station it finds in that direction.
Press and hold one of these buttons to move quickly in that direction
to the next strong radio station or memory preset.
•In SIRIUS mode, press one of these buttons to select the previous or
next channel. If you select a specific category (such as Jazz, Rock or
News), use these buttons to find the previous or next channel in the
selected category. Press and hold one of these buttons to move
quickly in that direction to the next channel or category.
•In CD mode, press one of these buttons to select the previous or next
track. Press and hold one of these buttons to move quickly in that
direction within the current track.
G.OK and arrow buttons:
•Press the up and down or left and right arrow buttons to browse
menu selections.
•PressOKto confirm menu selections.
H.Eject:Press this button to eject a CD.
I.Power and Volume:
•Press this button to switch the system off and on.
•Turn it to adjust the volume.
J.CLOCK:Press this button to access the clock setting. Use the center
arrow controls to change the hours and minutes.
K.SOUND:Press this button to adjust settings for Treble, Middle, Bass,
Balance and Fade.
L.MENU:Press this button to access different audio system features.
SeeMenu structurelater in this section.
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SIRIUS
ScanSelect for a brief sampling of all available
channels.
Show ESNSelect to view your satellite radio electronic
serial number (ESN). You need this number
when communicating with SIRIUS® to
activate, modify or track your account.
Channel GuideSelect to view available satellite radio
channels. PressOKtoopenalistofthe
following options for this channel: Tune
Channel, Skip Channel or Lock Channel. Once
you skip or lock a channel, you can only access
it by pressing Direct and entering the channel
number. Locking or unlocking a channel
requires your PIN.
Set CategorySelect to view channel categories (such as
Pop, Rock or News). If you select a category,
seek and scan functions only stop on channels
in that category.
AlertsSelect to turn off or turn on alerts for songs,
artists or teams. The system alerts you when
the selection is playing on another channel.
Save up to 20 alerts.
Unlock All StationsUse your PIN to unlock previously locked
stations.
Skip No StationsRemove the skip feature from all the channels
you previously skipped.
Parental Lock (PIN)Select to create a PIN, which allows you to
lock or unlock channels. Your initial PIN is
1234.
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Audio Settings
Spd. Comp. Vol.Automatically adjusts the volume to
compensate for speed and wind noise. You can
set the system between 0 and +7.
SoundSelect to adjust settings for Treble, Middle,
Bass, Fade and Balance.
CD Settings
Scan AllSelect to scan all disc selections.
Scan FolderSelect to scan all music in the current MP3
folder.
CD CompressionSelect to bring soft and loud passages together
for a more consistent listening level.
Clock Settings
Set TimeSelect to set the time.
Set DateSelect to set the calendar date.
24h ModeSelect to view clock time in a 12–hour mode or
24–hour mode.
Display Settings
LanguageSelect to display the language in English,
French or Spanish.
Temp. SettingSelect to display the outside temperature in
Fahrenheit or Celsius.
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Radio display Condition Possible action
Unsubscribed Channel Your subscription does
not include this
channel.Contact SIRIUS at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal The signal is lost from
the SIRIUS satellite or
SIRIUS tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating Update of channel
programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474Your satellite service is
no longer available.Call SIRIUS at
1–888–539–7474 to
resolve subscription
issues.
None Found. Check
Channel Guide.All the channels in the
selected category are
either skipped or
locked.Use the channel guide
to turn off the Lock or
Skip function on that
station.
Subscription Updated SIRIUS has updated
the channels available
for your vehicle.No action required.
AUXILIARY INPUT JACK
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
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911 Assist Privacy Notice
Once 911 Assist is set on, it may disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators the vehicle location, and/or other details about the vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
Vehicle Health Report
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to
use. Visit www.SYNCMyRide.com to register. There is no fee or
subscription associated with Vehicle Health Report, but you must register
to use this feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review the
Vehicle Health Report privacy notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering, you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
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Vehicle Health Report Privacy Notice
When you run a Vehicle Health Report, Ford Motor Company may collect
your cellular phone number (to process your report request) and
diagnostic information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle information.
Ford may use the vehicle information it collects for any purpose. If you do
not want to disclose your cellular phone number or vehicle information, do
not run the feature or set up your Vehicle Health Report profile at
www.SYNCMyRide.com. See www.SYNCMyRide.com - Vehicle Health Report
Terms and Conditions, and Privacy Statement - for more information.
SYNC Services: Traffic, Directions & Information (TDI)
Note:SYNC Services requires activation prior to use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. SeeUsing SYNC
with your phonefor pairing instructions.
Note:This feature does not function properly if you have enabled caller
ID blocking on your mobile phone. Make sure your mobile phone is not
blocking caller ID before using SYNC Services.
Note:
The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local conditions
and existing traffic regulations. Do not follow the route suggestions if doing
so would result in an unsafe or illegal maneuver, if you would be placed in
an unsafe situation, or if you would be directed into an area that you
consider unsafe. Maps used by this system may be inaccurate because of
errors, changes in roads, traffic conditions or driving conditions.
Note:When you connect, the service uses GPS technology and advanced
vehicle sensors to collect the vehicle’s current location, travel direction
and speed to help provide you with the directions, traffic reports, or
business searches you request. Further, to provide the services you
request and for continuous improvement, the service may collect and
record call details and voice communications. For more information, see
SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you
do not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
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Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)Possible solution(s)
I received a text
that the Vehicle
Health Report is
not activated.•Your account
may not be
activated on the
website, OR
•You may have
the wrong VIN
(vehicle
identification
number) listed.•This is a free feature, but you
must first register online to use
it.
•Make sure that your VIN is
correctly listed in your account.
I am unable to
retrieve the
report on the
website, or I
receive a system
error.The preferred
dealer
information did
not load correctly.When you register your account,
you must list a preferred dealer.
If one is already listed, try
selecting another dealer and
logging out. Log back in and
change it back to your preferred
dealer and retrieve the report.
I am unable to
submit a report.•This could be
due to your
phone’s
compatibility, OR
•Bad signal
strength, OR
•Your phone
may not be
activated on the
website.•Update your mobile number
in your account on the website.
•Make sure you have full signal
strength and that your
Bluetoothvolume level has been
turned up.
•Try deleting your phone and
performing a clean pairing.
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.•The phone in
use is not
activated, OR
•Your phone has
ID blocker active.•This is a free feature, but you
must first register online to use
it.
•Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
•Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
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