2014 FORD F150 service

STEERING
Electric Power Steering (3.7L, 5.0L
and 3.5L EcoBoost™ engines) (If
Equipped) WARNINGS
The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation. When a system
error is detected a steering message will
appear in the information display. The electric power steering system
has diagnostic checks that
continuously monitor the system to
ensure proper operation of the electronic
system. When an electronic error is
detected, a message will be displayed in
the information display. If this happens,
stop the vehicle in a safe place, and turn
off the engine. After at least 10 seconds,
reset the system by restarting the engine,
and watch the information display for a
steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked. Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your
steering, but a serious condition may exist.
Failure to do so may result in loss of
steering control. Your vehicle is equipped with an electric
power-assisted steering system. There is
no fluid reservoir to check or fill.
If your vehicle loses electrical power while
you are driving (or if the ignition is turned
off), you can steer the vehicle manually,
but it takes more effort. Extreme
continuous steering may increase the effort
it takes for you to steer. This occurs to
prevent internal overheating and
permanent damage to your steering system. If this should occur, you will neither
lose the ability to steer the vehicle
manually nor will it cause permanent
damage. Typical steering and driving
maneuvers will allow the system to cool
and steering assist will return to normal.
Hydraulic Steering (6.2L engine)
(If Equipped)
To help prevent damage to the power
steering system, never hold the steering
wheel at its furthest turning points (until
it stops) for more than a few seconds
when the engine is running. If the power
steering system breaks down (or if the
engine is turned off), you can steer the
vehicle manually, but it takes more effort.
•
Never hold the steering wheel at its
furthest turning points (until it stops)
for more than three to five seconds
when the engine is running.
• Do not operate the vehicle with a low
power steering pump fluid level (below
the MIN mark on the reservoir).
• Some noise is normal during operation.
If excessive, check for low power
steering pump fluid level before
seeking service by your dealer.
• Heavy or uneven efforts may be caused
by low power steering fluid. Check for
low power steering pump fluid level
before seeking service by your dealer.
• Do not fill the power steering pump
reservoir above the MAX mark on the
reservoir, as this may result in leaks
from the reservoir.
If the power steering system breaks down
(or if the engine is turned off), you can
steer the vehicle manually, but it takes
more effort.
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This equals the maximum loaded
trailer weight for this combination.
Note:
The trailer tongue load is
considered part of the payload for
your vehicle. Reduce the total
payload by the final trailer tongue
weight.
Note: Consult an authorized dealer
to determine the maximum trailer
weight allowed for your vehicle if
you are not sure.
ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
• Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws
for towing a trailer.
• See the instructions included with
towing accessories for the proper
installation and adjustment
specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives
you.
See Load limits in the Load Carrying
chapter for load specification terms found
on the tire label and Safety Compliance
label and instructions on calculating your
vehicle's load.
Remember to account for the trailer
tongue weight as part of your vehicle load
when calculating the total vehicle weight. Trailer Towing Connector
When attaching the trailer wiring connector
to your vehicle, only use a proper fitting
connector that works with the vehicle and
trailer functions. Some seven-position
connectors may have the SAE J2863 logo,
which confirms that it is the proper wiring
connector and works correctly with your
vehicle.
Function
Color
Left turn signal and stop lamp
Yellow
Ground (-)
White
Electric brakes
Blue
Right turn signal and stop
lamp
Green
Battery (+)
Orange
Running lights
Brown
Reverse lights
Grey
Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle. You
must distribute the load in your trailer so
that 10-15% of the total weight of the
trailer is on the tongue.
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1. Turn the steering wheel to point your
vehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in position P.
4. Place wheel chocks in front and back of the trailer wheels. (Chocks not
included with vehicle.)
Your vehicle may be equipped with a
temporary or conventional spare tire. A
"temporary" spare tire is different in size
(diameter or width), tread-type
(All-Season or All Terrain) or is from a
different manufacturer than the road tires
on your vehicle. Consult information on the
tire label or Safety Compliance label for
limitations when using.
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before
backing the trailer into the water.
Note: Reconnect the wiring to the trailer
after
the trailer is removed from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the rear
bumper.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above
the bottom edge of the rear bumper.
Exceeding these limits may allow water to
enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability. Replace the rear axle lubricant anytime
the rear axle has been submerged in water.
Water may have contaminated the rear
axle lubricant, which is not normally
checked or changed unless a leak is
suspected or other axle repair is required.
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed,
contact a professional towing service or,
if you are a member of a roadside
assistance program, your roadside
assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a
slingbelt towing procedure. Vehicle
damage may occur if towed incorrectly, or
by any other means.
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Note:
You may hear an audible noise as the
transfer case shifts into its neutral position.
This is normal.
6. Leave the transmission in position N
and turn the ignition as far as it will go
toward the off position (it will not turn
fully off when the transmission is in
position
N. You must leave the key in
the ignition while towing. To lock and
unlock your vehicle, use the keyless
entry keypad or extra set of keys.
7. Release the brake pedal. WARNINGS
Do not disconnect the battery during
recreational towing. Doing so will
prevent the transfer case from
shifting properly and may cause the vehicle
to roll even if the transmission is in P
(Park). Shifting the transfer case to its
neutral position for recreational
towing may cause the vehicle to be
able to roll even if the transmission is in P
(Park). The driver or others could be
injured. Make sure the foot brake is
depressed and the vehicle is in a secure
and safe position while the transfer case
is being shifted to its neutral position. Failing to put the transfer case in its
neutral position will damage vehicle
components.
Note:
You can check four-wheel-down
towing status at any time by opening the
driver's door or turning the ignition to the
accessory or on position and verifying the
NEUTRAL TOW ENABLED
message
displays in the cluster.
To exit four-wheel-down towing and return
the transfer case to its
2H position:
1. With your vehicle still properly secured
to the tow vehicle, press and hold the
brake pedal. 2.
Turn the ignition to the on position. Do
not start the engine.
3. Shift the transmission out of N and into
any gear.
4. Release the brake pedal.
Note: If completed successfully, the
instrument cluster displays
4X2, and
NEUTRAL TOW DISABLED.
Note: If the indicator light and message do
not display, you must perform the procedure
again from the beginning.
Note: You may hear an audible noise as the
transfer case shifts out of its neutral
position. This is normal.
5. Apply the parking brake, and then disconnect the vehicle from the tow
vehicle.
6. Release the parking brake, start the engine, and shift the transmission to
position
D to make sure the transfer
case is out of position N.
7. If the transfer case does not successfully shift out of position N, set
the parking brake until you can have
your vehicle serviced.
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•
The tire air pressures recommended
for general driving are on the vehicle ’s
Safety Certification Label. The
maximum cold inflation pressure for
the tire and associated load rating are
on the tire sidewall. Tire air pressure
may require re-adjustment within these
pressure limits to accommodate the
additional weight of the snowplow
installation.
• Federal and some local regulations
require additional exterior lamps for
snowplow-equipped vehicles. Consult
your authorized dealer for additional
information.
Operating the Vehicle with the
Snowplow Attached
Note: Drive the vehicle at least 500 miles
(800 kilometers) before using your vehicle
for snow removal.
Ford recommends vehicle speed does not
exceed 45 mph (72 km/h) when
snowplowing.
The attached snowplow blade restricts
airflow to the radiator, and may cause the
engine to run at a higher temperature:
Attention to engine temperature is
especially important when outside
temperatures are above freezing. Angle
the blade to maximize airflow to the
radiator and monitor engine temperature
to determine whether a left or right angle
provides the best performance.
Follow the severe duty schedule in your
Scheduled Maintenance information for
engine oil and transmission fluid change
intervals. Snowplowing with your Airbag
Equipped Vehicle WARNINGS
Do not attempt to service, repair, or
modify the airbag supplemental
restraint system (SRS) or its fuses.
See your Ford or Lincoln Mercury dealer. Additional equipment such as
snowplow equipment may affect the
performance of the airbag sensors
increasing the risk of injury. Please refer to
the Body Builders Layout Book for
instructions about the appropriate
installation of additional equipment. All occupants of the vehicle,
including the driver, should always
properly wear their safety belts, even
when provided with an airbag
supplemental restraint system (SRS). Your vehicle is equipped with a driver and
passenger airbag supplemental restraint
system. The supplemental restraint system
will activate in certain frontal and offset
frontal collisions when the vehicle sustains
sufficient longitudinal deceleration.
Careless or high speed driving while
plowing snow which results in sufficient
vehicle decelerations can deploy the
airbag. Such driving also increases the risk
of accidents.
Never remove or defeat the tripping
mechanisms designed into the snow
removal equipment by its manufacturer.
Doing so may cause damage to the vehicle
and the snow removal equipment as well
as possible airbag deployment.
Engine temperature while plowing
Your engine may run at a higher
temperature than normal because the
attached snowplow blade will restrict
airflow to the radiator:
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ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure
your continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized
to perform all warranty repairs. This means
that, depending on the warranty repair
needed, you may have to take your vehicle
to another authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle
to the authorized dealer. Repairs will be
made using Ford or Motorcraft® parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your
vehicle needs service, contact the Ford
Customer Relationship Center or use the
online resources listed below to find the
nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-392-3673 (FORD)
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.fordowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 0C8
Telephone
1-800-565-3673 (FORD)
Online
www.ford.ca
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are
receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification
on Ford Motor Company policies,
please contact the Ford Customer
Relationship Center.
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In order to help you serve you better,
please have the following information
available when contacting a Customer
Relationship Center:
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify
Ford in writing before pursuing remedies
under your state ’s warranty laws. Ford is
also allowed a final repair attempt in some
states.
In the United States, a warranty dispute
must be submitted to the BBB AUTO LINE
before taking action under the
Magnuson-Moss Warranty Act, or to the
extent allowed by state law, before
pursuing replacement or repurchase
remedies provided by certain state laws.
This dispute handling procedure is not
required prior to enforcing state created
rights or other rights which are independent
of the Magnuson-Moss Warranty Act or
state replacement or repurchase laws.
IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle ’s
applicable express warranty after a
reasonable number of attempts, the
manufacturer shall be required to either
replace the vehicle with one substantially
identical or repurchase the vehicle and
reimburse the buyer in an amount equal to
the actual price paid or payable by the
consumer (less a reasonable allowance
for consumer use). The consumer has the
right to choose whether to receive a refund
or replacement vehicle. California Civil Code Section 1793.22(b)
presumes that the manufacturer has had
a reasonable number of attempts to
conform the vehicle to its applicable
express warranties if, within the first 18
months of ownership of a new vehicle or
the first 18000 miles (29 000 km),
whichever occurs first:
1.
Two or more repair attempts are made
on the same non-conformity likely to
cause death or serious bodily injury OR
2. Four or more repair attempts are made
on the same nonconformity (a defect
or condition that substantially impairs
the use, value or safety of the vehicle)
OR
3. The vehicle is out of service for repair of nonconformities for a total of more
than 30 calendar days (not necessarily
all at one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the
need for the repair of the nonconformity
at the following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred
by California Civil Code Section 1793.22(b).
You are also required to use BBB AUTO
LINE before exercising rights or seeking
remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C.
sec. 2301 et seq. If you choose to seek
redress by pursuing rights and remedies
not created by California Civil Code Section
1793.22(b) or the Magnuson-Moss
Warranty Act, resort to BBB AUTO LINE is
not required by those statutes.
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