ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty. The service is available:
•24 hours a day, seven days a week.
•For the coverage period listed on theRoadside Assistance Card included inyour Owner's Manual portfolio.
Roadside Assistance covers:
•A flat tire change with a good spare, ifprovided with the vehicle (exceptvehicles supplied with a tire inflationkit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (7.6 L) of gasoline or 5 gal(18.9 L) of diesel fuel to a disabledvehicle. Roadside Assistance limits fueldelivery service to two no-chargeoccurrences within a 12-month period.
•Winch out — available within 100 ft(30.5 m) of a paved or countymaintained road, no recoveries.
•Towing — Ford eligible vehicles towedto an authorized dealer within 35 mi(56 km) of the disablement locationor to the nearest authorized dealer. Ifa member requests a tow to anauthorized dealer that is more than35 mi (56 km) from the disablementlocation, the member shall beresponsible for any mileage costs inexcess of 35 mi (56 km).
Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicle isoperational but the trailer is not, then thetrailer does not qualify for any roadsideservices.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe owner's information portfolio in theglove compartment.
United States Ford vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States Ford vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
Vehicles Sold in Canada: GettingRoadside Assistance
Canadian customers who require roadsideassistance, call 1-800-665-2006.
Vehicles Sold in Canada: UsingRoadside Assistance
For your convenience, you may completethe roadside assistance identification cardfound in the centerfold of your warrantyguide and retain for future reference.
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Canadian roadside coverage and benefitsmay differ from the U.S. coverage. If yourequire more information, please refer tothe coverage section of your warrantyguide, call us in Canada at1-800-665-2006, or visit our website atwww.ford.ca.
Sykes Assistance Services Corporationadministers the Roadside Assistanceprogram. You must receive coveredservices in Canada or the continentalUnited States. Coverage extends tovehicles that use public, non-seasonal,annually traveled roadways. RoadsideAssistance coverage does not extend tovehicles involved in cross-country driving,logging, autocross and any other form ofoff-road use. Well maintained roads andsurfaces help ensure safe travel for thesupplier, and allow their representativesto perform service as per the standardoperating procedures.
In Remote Locations
If our supplier cannot take your vehicle byroad to the nearest authorized dealership,transportation by rail or water may benecessary. The program covers a tow tothe dock or rail terminal and also to thedealership at the end of the trip.
For rail or water transportation, however,contact your authorized dealer to confirmif you are eligible for additional coveragebefore you authorize or pay for the service.
Call the Ford Roadside Assistance at1-800-665-2006 for additionalinformation.
HAZARD WARNING FLASHERS
Note:The hazard warning flashers willoperate when the ignition is in any positionor if the key is not in the ignition. If usedwhen the engine is not running, the batterywill lose charge. As a result, there may beinsufficient power to restart your engine.
The hazard flasher control is located onthe steering column, just behind thesteering wheel. Use it when your vehicle iscreating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again to turnthem off.
JUMP STARTING THE VEHICLE
WARNINGS
The gases around the battery canexplode if exposed to flames, sparks,or lit cigarettes. An explosion couldresult in personal injury or vehicle damage.
Batteries contain sulfuric acid whichcan burn skin, eyes and clothing, ifcontacted.
Use only an adequate-sized cablewith insulated clamps.
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Preparing Your Vehicle
Note:Do not attempt to push-start yourautomatic transmission vehicle. Automatictransmissions do not have push-startcapability. Attempting to push-start avehicle with an automatic transmission maycause transmission damage.
Note:Use only a 12-volt supply to start yourvehicle.
Note:Do not disconnect the battery of thedisabled vehicle as this could damage thevehicle's electrical system.
Park the booster vehicle close to the hoodof the disabled vehicle, making sure thetwo vehicles do not touch. Turn allaccessories off.
Connecting the Jumper Cables
WARNING
Do not attach the cables to fuel lines,engine rocker covers, the intakemanifold or electrical componentsas grounding points. Stay clear of movingparts. To avoid reverse polarityconnections, make sure that you correctlyidentify the positive (+) and negative (-)terminals on both the disabled and boostervehicles before connecting the cables.
Note:In the illustration, the bottom vehiclerepresents the booster vehicle.
1.Connect the positive (+) jumper cableto the positive (+) terminal of thedischarged battery.
2.Connect the other end of the positive(+) cable to the positive (+) terminalof the assisting battery.
3.Connect the negative (-) cable to thenegative (-) terminal of the assistingbattery.
4.Make the final connection of thenegative (-) cable to an exposed metalpart of the stalled vehicle's engine, orconnect the negative (-) cable to aground connection point if available.
WARNING
Do not connect the end of thesecond cable to the negative (-)terminal of the battery to be jumped.A spark may cause an explosion of thegases that surround the battery.
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Jump Starting
1.Start the engine of the booster vehicleand rev the engine moderately, or pressthe accelerator gently to keep yourengine speed between 2000 and 3000rpms, as shown in your tachometer.
2.Start the engine of the disabled vehicle.
3.Once the disabled vehicle has beenstarted, run both vehicle engines for anadditional three minutes beforedisconnecting the jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverseorder that they were connected.
1.Remove the jumper cable from theground metal surface or connectingpoint, if available.
2.Remove the jumper cable on thenegative (-) terminal of the boostervehicle's battery.
3.Remove the jumper cable from thepositive (+) terminal of the boostervehicle's battery.
4.Remove the jumper cable from thepositive (+) terminal of the disabledvehicle's battery.
After the disabled vehicle has been startedand the jumper cables removed, allow itto idle for several minutes so the batterycan recharge.
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FUSE SPECIFICATION CHART
Power Distribution Box
WARNINGS
Always disconnect the battery beforeservicing high current fuses.
To reduce risk of electrical shock,always replace the cover to thepower distribution box beforereconnecting the battery or refilling fluidreservoirs.
Locate the power distribution box in theengine compartment. It has high-currentfuses that protect your vehicle's mainelectrical systems from overloads.
If the battery has been disconnected andreconnected, you will need to reset somefeatures. See Changing the 12V Battery(page 83).
Protected componentsFuse amp ratingFuse or relay number
Power brake assist module – Hydromax.5A*1
Air conditioning compressor clutch.10A*2
Air conditioning clutch relay coil.20A*3Catalyst monitor sensor.
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Protected componentsFuse amp ratingFuse or relay number
Engine heated exhaust gas oxygen sensor#11 and #21.Mass air flow sensor with intake airtemperature.Vapor management valve.
Powertrain control module memory.5A*4Powertrain control module relay coil.
Powertrain control module power.20A*5
Instrument panel dimmer module.20A*6Instrument panel fuse #41.Park lamp feeds.Trailer tow running lamp relay coil.
Ignition coils.20A*7Radio capacitors.
Hydromax – Anti-lock brake systemmodule.30A*8
Powertrain control module.10A*9Starter ground relay coil.Starter main relay coil.
Daytime running lamps.20A*10
Fuel pump relay coil.20A*11Powertrain control module power.
Instrument panel - backup lamp feed.25A*12Trailer tow back-up lamps feed.
Trailer tow electric brake controller feed.30A**13
Instrument panel battery feed (fuse #9, 15,21).60A**14
Lighting primary fuse.
Trailer tow park lamps.20A**15
Anti-lock brake system module –Hydromax.60A**16
Anti-lock brake system module – Hydro-boost.40A**
Horn feed.20A**17
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Protected componentsFuse amp ratingFuse or relay number
Backup lamp feed.20A**18Tow/haul switch.Transmission control indicator light.
Not used.—19
Powertrain control module relay coil.30A**20Powertrain control module relay (Powerdistribution box fuses # 3, 5, 7, 18).
Fuel injectors.20A**21Fuel pump motor.
Cigar lighter feed.20A**22Diagnostic tool connector.
Blower motor feed.40A**23
Instrument panel battery feed (fuses #4,10, 16, 22).50A**24
Ignition switch feed (Instrument panelfuses #1, 5, 7, 11, 13, 14, 17, 19, 23; Powerdistribution box fuses #9, 11).
40A**25
Ignition switch feed (Instrument panelfuses #5, 11, 17, 23, 26, 38).40A**26
Multi-function switch (headlamps).30A**27
Starter solenoid.30A**28
Power brake assist motor – Hydromax.60A**29
Anti-lock brake system module – Hydro-boost.40A**
Air conditioning clutch relay.—R1
Fuel pump relay.—R2
Horn relay.—R3
Starter relay.—R4
Blower motor relay.—R5
Powertrain control module relay.—R6
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Protected componentsFuse amp ratingFuse or relay number
Direction indicators and stop lamps.
Not used.—2
Not used.—3
Instrument cluster.10A4
Body builder accessory feed (accessoryand run).10A5
Not used.—6
Blower motor relay coil.15A7
Brake lamps feed.10A8
Stop lamps: Vehicle direction indicatorsand stop lamps, Body builder rear directionindicators and stop feeds, Body builderstop lamp feed.
20A9
Instrument cluster memory.10A10
Wiper/washer module.30A11Wiper feed.
Not used.—12
Anti-lock brake system module –Hydromax.10A13
Anti-lock brake system module – Hydro-boost.10A14
Instrument cluster power.Instrument cluster warning lamps.Warning indicator module.
Left-hand direction indicator feed.15A15
Body builder battery (+12V) feed.20A16
Body builder radio feed.5A17
Not used.—18
Daytime running lamps relays.5A19
Not used.—20
Right-hand direction indicator feed.15A21
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