
SERVICE PLANS (CANADA ONLY)
You can get more protection for your
vehicle by purchasing a Ford Extended
Service Plan. Ford Extended Service Plan
is the only service contract backed by Ford
Motor Company of Canada, Limited.
Depending on the plan you purchase, Ford
Extended Service Plan provides benefits
such as:
• Rental reimbursement
• Coverage for certain maintenance and
wear items
• Protection against repair costs after
your New Vehicle Limited Warranty
Coverage expires
• Roadside Assistance benefits
There are several Ford Extended Service
Plans available in various time, distance
and deductible combinations. Each plan
is tailored to fit your own driving needs,
including reimbursement for towing and
rental.
When you purchase Ford Extended Service
Plan, you receive added peace-of-mind
protection throughout Canada and the
United States, provided by a network of
participating authorized Ford Motor
Company dealers. The Lincoln
Maintenance Protection Plan is honored
at authorized Lincoln dealers.
Note:Repairs performed outside of Canada
and the United States are not eligible for
Ford Extended Service Plan coverage.
This information is subject to change.
For more information, visit your local Ford
of Canada dealer or www.ford.ca to find
the Ford Extended Service Plan that is right
for you.
399
Ford Extended Service Plan (ESP)

When to expect the OIL CHANGE REQUIRED message
Vehicle use and example Miles (kilometers)
Normal
7500-10000
(12000-16000)Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5000-7499
(8000-11999)Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
Extended hot or cold operation
Extreme
3000-4999
(4000-7999)Maximum load or towing
Extreme hot or cold operation
Maintenance Intervals
At every oil change interval as indicated by the information display*
Change engine oil and filter.**
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect the cabin air filter.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints. Lubricate any areas with grease fittings (Four-wheel
drive vehicles).
Inspect the half-shaft boots.
404
Scheduled Maintenance

SPECIAL OPERATING
CONDITIONS SCHEDULED
MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance as indicated.
If you operate your vehicle occasionally
under any of these conditions, it is not
necessary to perform the extra
maintenance. For specific
recommendations, see your dealership
service advisor or technician.Perform the services shown in the
following tables when specified or within
3000 miles (4800 kilometers) of the OIL
CHANGE REQUIRED message appearing
in the information display.
•Example 1: The OIL CHANGE
REQUIRED message comes on at
28751 miles (46270 kilometers).
Perform the 30000-mile
(48000-kilometer) automatic
transmission fluid replacement.
•Example 2: The OIL CHANGE
REQUIRED message has not come
on, but the odometer reads 30000
miles (48000 kilometers) (for
example, the Intelligent Oil-Life
Monitor was reset at 25000 miles
[40000 kilometers]). Perform the
engine air filter replacement.
Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart. As required
Inspect and lubricate U-joints. Inspect frequently, service
as required
See axle maintenance items under Exceptions.
Change automatic transmission fluid. Every 30000 miles (48000
km)
Extensive idling or low-speed driving for long distances, as in heavy commercial use
(such as delivery, taxi, patrol car or livery)
Change engine oil and filter as indicated by the information
display and perform services listed in the Normal Sched-
uled Maintenance chart. As required
Replace cabin air filter.
*Inspect frequently, service
as required
Replace engine air filter.
406
Scheduled Maintenance

4
4WDSee: Four-Wheel Drive.....................................140
A
A/CSee: Climate Control..........................................101About This Manual...........................................7Protecting the Environment................................7ABSSee: Brakes............................................................145ABS driving hintsSee: Hints on Driving With Anti-Lock
Brakes................................................................145
Accessories...................................................380Exterior style.......................................................380
Interior style.........................................................380
Lifestyle.................................................................380
Peace of mind....................................................380
AccessoriesSee: Replacement Parts
Recommendation.............................................11
Active Park Assist.........................................152Automatic Steering into Parking
Space.................................................................153
Deactivating the Park Assist Feature..........154
Troubleshooting the System..........................155
Using Active Park Assist...................................152
Adjusting the Headlamps........................220Horizontal Aim Adjustment............................221
Vertical Aim Adjustment................................220
Adjusting the Steering Wheel...................66
Airbag Disposal...............................................43
Air Conditioning
See: Climate Control..........................................101AlarmSee: Anti-Theft Alarm........................................65Ambient Lighting.............................................77
Anti-Theft Alarm............................................65
Arming the Alarm.................................................65
Disarming the Alarm...........................................65
Appendices....................................................382Audible Warnings and Indicators.............87
Automatic Transmission Warning
Chime...................................................................87
Engine On Warning Chime................................87
Headlamps On Warning Chime......................87
Key in Ignition Warning Chime.........................87
Keyless Warning Alert ........................................87
Parking Brake On Warning Chime..................87
Audio Control..................................................66Type 1.........................................................................67
Type 2........................................................................67
Audio System................................................267General Information..........................................267Audio unit - Vehicles With:
AM/FM/CD/SYNC/Satellite
Radio..............................................................272
Audio unit - Vehicles With:
AM/FM/CD/SYNC....................................270
Audio unit - Vehicles With:
AM/FM/CD.................................................268
Audio unit - Vehicles With: Premium
AM/FM/CD..................................................274
Audio unit - Vehicles With: Sony
AM/FM/CD..................................................276
Menu Structure....................................................277Autolamps.........................................................73
Automatic Climate Control......................102
Temperature Control.........................................103Automatic Transmission............................136Brake-Shift Interlock..........................................137
If Your Vehicle Gets Stuck In Mud or
Snow..................................................................138
SelectShift Automatic®
Transmission...................................................136
Understanding the Positions of Your
Automatic Transmission.............................136
Automatic Transmission Fluid
Check..............................................................215
Autowipers........................................................70
Auxiliary Input Jack.....................................284
Auxiliary Power Points................................120
110 Volt AC Power Point...................................120
12 Volt DC Power Point.....................................120
Locations...............................................................120
415
Index

Daytime Running Lamps.............................75Vehicles With Halogen Headlamps...............75
Vehicle With High Intensity Discharge
Headlamps.........................................................75
Digital Audio..................................................279HD Radio Reception and Station
Troubleshooting...........................................280
Direction Indicators........................................75
Driver and Passenger Airbags...................36
Children and Airbags...........................................37
Proper Driver and Front Passenger Seating
Adjustment........................................................36
Driving Aids.....................................................160
Driving Hints...................................................183
Driving Through Water...............................184
DRL
See: Daytime Running Lamps.........................75
E
Eco Mode.........................................................164Resetting Eco Mode..........................................164
Type 1......................................................................164
Type 2 and 3.........................................................164
Economical Driving......................................183
Emission Control System...........................132
On-Board Diagnostics (OBD-II)....................133
Readiness for Inspection/Maintenance
(I/M) Testing....................................................133
End User License Agreement..................382SYNC® End User License Agreement
(EULA)..............................................................382
Engine Block Heater....................................126Using the Engine Block Heater.......................127Engine Coolant Check.................................212Adding Engine Coolant.....................................212
Checking the Engine Coolant.........................212
Recycled Engine Coolant.................................214
Severe Climates..................................................214
What You Should Know About Fail-Safe
Cooling...............................................................214
Engine ImmobilizerSee: Passive Anti-Theft System.....................64Engine Oil Check............................................211Adding Engine Oil.................................................211
Resetting the Oil Life Monitoring
System...............................................................212
Engine Oil Dipstick - 1.6L
EcoBoost™...................................................211
Engine Oil Dipstick - 2.0L
EcoBoost™/2.5L.........................................211
Engine Specifications.................................261
Drivebelt Routing................................................261Entertainment..............................................336A/V Inputs............................................................352
AM/FM Radio......................................................338
Bluetooth Audio..................................................351
Browsing Device Content...............................336
CD............................................................................347
SD Card Slot and USB Port...........................348
SIRIUS® Satellite Radio (If
Activated)........................................................343
Supported Media Players, Formats and
Metadata Information..................................351
Essential Towing Checks...........................179Before Towing a Trailer....................................180
Hitches....................................................................179
Launching or Retrieving a Boat or Personal
Watercraft (PWC)........................................180
Safety Chains.......................................................179
Trailer Brakes........................................................179
Trailer Lamps........................................................179
When Towing a Trailer......................................180
Event Data RecordingSee: Data Recording..............................................9Export Unique Options..................................13
Exterior Mirrors................................................79
Blind Spot Monitor..............................................80
Fold-Away Exterior Mirrors...............................79
Heated Exterior Mirrors......................................79
Integrated Blind Spot Mirrors..........................80
Memory Mirrors....................................................80
Power Exterior Mirrors........................................79
F
Fastening the Safety Belts..........................27How to Extract Safety Belts in the Rear
Outboard Positions........................................29
Restraint of Pregnant Women.........................27
Safety Belt Extension Assembly....................29
Safety Belt Locking Modes...............................28
Floor Mats.......................................................184
Fog Lamps - Front
See: Front Fog Lamps.........................................75
417
Index

Phone...............................................................353Making Calls........................................................355
Pairing Subsequent Phones..........................355
Pairing Your Phone for the First Time........354
Phone Menu Options.......................................355
Phone Settings....................................................357
Phone Voice Commands................................358
Receiving Calls....................................................355
Text Messaging...................................................356
Power Door LocksSee: Locking and Unlocking.............................55Power Liftgate.................................................59Obstacle Detection.............................................62
Opening and Closing the Liftgate..................60
Setting the Liftgate Open Height....................61
Power Seats.....................................................112Power Lumbar.......................................................113Power Steering Fluid Check......................215
Power Windows..............................................78
Accessory Delay....................................................79
Bounce-Back.........................................................78
One-Touch Down.................................................78
One-Touch Up.......................................................78
Window Lock.........................................................78
R
Rear Seat Armrest.........................................115
Rear Seats........................................................114
Folding the Seatback.........................................114
Recline Adjustment............................................114
Unfolding the Seatback....................................114
Rear Under Floor Storage.........................166Adjustable Load Floor......................................166
Cargo Management System..........................166
Passenger Compartment Floor....................166
Rear View Camera.......................................156Using the Rear View Camera System.........156Rear View CameraSee: Rear View Camera....................................156Rear Window Wiper and Washers............71Rear Window Washer..........................................72
Rear Window Wiper..............................................71
Recommended Towing Weights.............177
Refueling..........................................................130
Easy Fuel™ Capless Fuel System.................131
Remote Control..............................................44Car Finder................................................................46
Integrated Keyhead Transmitters .................44
Intelligent Access Key.........................................45
Remote Start .........................................................47
Replacing the Battery.........................................45
Sounding a Panic Alarm....................................47
Remote Start..................................................107Automatic Settings...........................................108
Heated and Cooled Devices...........................108
Last Settings........................................................108
Removing a Headlamp..............................222
Repairing Minor Paint Damage..............228
Replacement Parts
Recommendation.........................................11
Collision Repairs.....................................................11
Scheduled Maintenance and Mechanical
Repairs...................................................................11
Warranty on Replacement Parts.....................12
Replacing a Lost Key or Remote
Control............................................................48
Reporting Safety Defects (Canada
Only)...............................................................195
Reporting Safety Defects (U.S.
Only)..............................................................194
Roadside Assistance..................................186
Vehicles Sold In Canada : Getting Roadside
Assistance........................................................186
Vehicles Sold In Canada : Using Roadside
Assistance........................................................186
Vehicles Sold In The U.S.: Getting Roadside
Assistance........................................................186
Vehicles Sold In The U.S. : Using Roadside
Assistance........................................................186
Roadside Emergencies..............................186
Roof Racks and Load Carriers..................167
Adjusting the Crossbar.....................................167Running-InSee: Breaking-In..................................................183Running Out of Fuel.....................................129Refilling With a Portable Fuel
Container..........................................................129
S
Safety Belt Height Adjustment................30
Safety Belt Minder..........................................31
Belt-Minder®..........................................................31
421
Index

Tire Pressure Monitoring System............251Changing Tires With a Tire Pressure
Monitoring System.......................................252
Understanding Your Tire Pressure
Monitoring System ......................................252
TiresSee: Wheels and Tires.....................................234Towing a Trailer..............................................176Load Placement..................................................176Towing Points.................................................181Installing the Recovery Hook..........................181
Recovery Hook Location...................................181
Towing the Vehicle on Four Wheels.............181
Towing the Vehicle on Four
Wheels...........................................................182
Emergency Towing.............................................182
Recreational Towing..........................................182
Towing...............................................................176
Traction Control.............................................147
Principle of Operation.......................................147Trailer Sway Control.....................................177
Transmission Code Designation............264
Transmission..................................................136
Transmission
See: Transmission..............................................136Transporting the Vehicle.............................181
Trip Computer.................................................90
All Value....................................................................91
Average Fuel...........................................................91
Distance to E...........................................................91
Resetting the Trip Computer...........................90
Trip Odometer........................................................91
Trip Timer.................................................................91
U
Under Hood Overview - 1.6L
EcoBoost™................................................208
Under Hood Overview - 2.0L
EcoBoost™................................................209
Under Hood Overview - 2.5L....................210
Universal Garage Door Opener................116
HomeLink Wireless Control System.............116USB Port.........................................................284
Using Cruise Control....................................159
Switching Cruise Control Off.........................159
Switching Cruise Control On..........................159
Using Four-Wheel Drive............................140Driving in Special Conditions With
Four-Wheel Drive..........................................140
Using MyKey With Remote Start
Systems...........................................................51
Using Snow Chains.....................................250
Using Stability Control...............................149
AdvanceTrac® with Roll Stability Control™
(RSC®)..............................................................149
Using SYNC™ With Your Media
Player.............................................................307
Accessing Your Play Menu................................311
Connecting Your Digital Media Player to the
USB Port...........................................................307
Media Menu Features......................................309
Media Voice Commands.................................307
System Settings..................................................312
What's Playing?.................................................307
Using SYNC™ With Your Phone...........290Accessing Features through the Phone
Menu..................................................................294
Accessing Your Phone Settings....................297
Making Calls........................................................293
Pairing a Phone for the First Time................291
Pairing Subsequent Phones...........................291
Phone Options during an Active Call.........293
Phone Voice Commands.................................291
Receiving Calls....................................................293
System Settings.................................................298
Text Messaging..................................................296
Using Traction Control................................147System Indicator Lights and
Messages...........................................................147
Using Voice Recognition...........................288Initiating a Voice Session................................288
System Interaction and Feedback..............289
Utilizing the Mediation/Arbitration
Program (Canada Only).........................192
V
Vehicle Care....................................................227General Information..........................................227Vehicle Certification Label.......................263
Vehicle Identification Number................263
423
Index