For specific information on the reverse
sensing portion of the system, refer to that
section.
E142434
Press the button to switch the system off.
It will remain off for the entire ignition
cycle. The system can also be switched off
through the information display.
ACTIVE PARK ASSIST (IF
EQUIPPED)
WARNING
This system is designed to be a
supplementary park aid. It may not
work in all conditions and is not
intended to replace the driver’s attention
and judgment. The driver is responsible for
avoiding hazards and maintaining a safe
distance and speed, even when the system
is in use.
Note:The driver is always responsible for
controlling the vehicle, supervising the
system and intervening if required.
The system detects an available parallel
parking space and automatically steers
the vehicle into the space (hands-free)
while you control the accelerator, gearshift
and brakes. The system visually and
audibly instructs you to park the vehicle.The system may not function correctly if
something passes between the front
bumper and the parking space (i.e. a
pedestrian or cyclist) or if the edge of the
neighboring parked vehicle is high from the
ground (i.e. a bus, tow truck or flatbed
truck).
Note:The sensors may not detect objects
in heavy rain or other conditions that cause
disruptive reflections.
Note:The sensors may not detect objects
with surfaces that absorb ultrasonic waves.
Note:After a tire change the system will go
through a relearning procedure. During this
time the system performance may
deteriorate.
The system should not be used if:
• a foreign object (i.e. bike rack or trailer)
is attached to the front or rear of the
vehicle or at another location close to
the sensors.
• an overhanging object (i.e. surfboard)
is attached to the roof.
• the front bumper or side sensors are
damaged (i.e. in a collision) or
obstructed by a foreign object (i.e. front
bumper cover).
• a mini-spare tire is in use.
Using Active Park Assist
E142733
152
Parking Aids
E142447
Insert the ends of the cargo shade into the
mounting features located behind the rear
seat on the rear trim panels to install the
cargo shade.
To operate the cargo shade:
1. Pull the rear edge of the cargo shade
rearward.
2. Secure both ends of the support rod
into the retention slots located on the
rear quarter trim panels.
ROOF RACKS AND LOAD
CARRIERS
WARNING
When loading the roof racks, we
recommend you evenly distribute the
load, as well as maintain a low
center of gravity. Loaded vehicles, with
higher centers of gravity, may handle
differently than unloaded vehicles. Take
extra precautions, such as slower speeds
and increased stopping distance, when
driving a heavily loaded vehicle.
The maximum recommended load, evenly
distributed on the crossbars, is:
• 100 pounds (45 kilograms) for vehicles
without a moonroof
• 45 pounds (20 kilograms) for vehicles
with a moonroof.Note:Never place loads directly on the roof
panel. The roof panel is not designed to
directly carry a load.
For correct roof rack system function, you
must place loads directly on crossbars
affixed to the roof rack side rails. When
using the roof rack system, we recommend
you use Ford Genuine Accessory crossbars
designed specifically for your vehicle.
Make sure that you securely fasten the
load. Check the tightness of the load
before driving and at each fuel stop.
Adjusting the Crossbar (If Equipped)
Note:For less wind noise and better
aerodynamics, only install the crossbars
when you need them for carrying cargo. If
you prefer to keep the crossbars installed,
the front crossbar has two positions. The
front position is quieter for wind noise. The
rear position may help to reduce wind noise
from an open moonroof. Follow the steps
to reposition or remove the front crossbar.
You can remove the rear crossbar fasteners
by unscrewing the assembly.
E142448
1. Remove the crossbar thumbwheels at
both sides of the front crossbar by
turning them counterclockwise.
167
Load Carrying
Note:If you cannot loosen the thumbwheel
with your hand, loosen the fastener head.
You can also use a small screwdriver or
similar tool to loosen the thumbwheel by
inserting the shaft between the two paddles
of the thumbwheel and rotating it loose.
2. Remove the crossbar by sliding the
ends off of the shoulder bolts in the
side rails.
3. Move the crossbar to the new side rail
position and slide the crossbar onto
the shoulder bolt at that position.
4. Replace and tighten the thumbwheels
at both sides of the crossbar by turning
them clockwise until tight. You can use
a small screwdriver or similar tool to
tighten if necessary.
Make sure to check that the thumbwheels
are tight each time you add or remove load
from the roof rack, and periodically while
traveling. Make sure that the load is secure
before traveling.
LOAD LIMIT
Vehicle Loading - with and
without a Trailer
This section will guide you in the
proper loading of your vehicle,
trailer or both, to keep your loaded
vehicle weight within its design
rating capability, with or without
a trailer. Properly loading yourvehicle will provide maximum
return of vehicle design
performance. Before loading your
vehicle, familiarize yourself with
the following terms for
determining your vehicle’s weight
ratings, with or without a trailer,
from the vehicle’s Tire Label or
Safety Compliance Certification
Label:
Base Curb Weight - is the weight
of the vehicle including a full tank
of fuel and all standard
equipment. It does not include
passengers, cargo, or optional
equipment.
Vehicle Curb Weight - is the
weight of your new vehicle when
you picked it up from your
authorized dealer plus any
aftermarket equipment.
168
Load Carrying
THE BETTER BUSINESS
BUREAU (BBB) AUTO LINE
PROGRAM (U.S. ONLY)
Your satisfaction is important to Ford
Motor Company and to your dealer. If a
warranty concern has not been resolved
using the three-step procedure outlined
earlier in this chapter in the Getting the
Services you need section, you may be
eligible to participate in the BBB AUTO
LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration.
During mediation, a representative of the
BBB will contact both you and Ford Motor
Company to explore options for settlement
of the claim. If an agreement is not reached
during mediation or you do not want to
participate in mediation, and if your claim
is eligible, you may participate in the
arbitration process. An arbitration hearing
will be scheduled so that you can present
your case in an informal setting before an
impartial person. The arbitrator will
consider the testimony provided and make
a decision after the hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty
days after you file your claim with the BBB.
You are not bound by the decision, and
may reject the decision and proceed to
court where all findings of the BBB Auto
Line dispute, and decision, are admissible
in the court action. Should you choose to
accept the BBB AUTO LINE decision, Ford
is then bound by the decision, and must
comply with the decision within 30 days
of receipt of your acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application.
You will be asked for your name and
address, general information about your
new vehicle, information about your
warranty concerns, and any steps you havealready taken to try to resolve them. A
Customer Claim Form will be mailed that
will need to be completed, signed and
returned to the BBB along with proof of
ownership. Upon receipt, the BBB will
review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by
calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center
at 1-800-392-3673.
Note:Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where
you continue to feel that the efforts by Ford
of Canada and the authorized dealer to
resolve a factory-related vehicle service
concern have been unsatisfactory, Ford of
Canada participates in an impartial third
party mediation/arbitration program
administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
192
Customer Assistance
Protected components Fuse amp rating Fuse or relay number
Rain sensor module, Auto-dimming mirror 5A F62
Not used (spare) 10A F63
Not used — F64
Liftgate release 10A F65
Driver door unlock supply 20A F66
SYNC, Multifunction display, Global posi-
tioning system module 7.5A F67
Not used — F68
Instrument cluster 5A F69
Central lock and unlock supply 20A F70
Heating control head (manual air condi-
tioner), Dual electronic automatic
temperature control 10A F71
Steering wheel module 7.5A F72
Data link connector 7.5A F73
High beam headlamp supply 15A F74
Fog lamp supply 15A F75
Reversing lamp supply 10A F76
Washer pump 20A F77
Ignition switch, Start button 5A F78
Radio, Navigation DVD player, Touch
screen, Hazard light switch, Door lock
switch 15A F79
Moonroof supply 20A F80
Radio frequency receiver 5A F81
Washer pump ground 20A F82
Central locking ground 20A F83
Drive door unlock ground 20A F84
Electronic 15 feed 7.5A F85
202
Fuses
• Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces for a
period of time exceeding that which is
recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
REPAIRING MINOR PAINT
DAMAGE
Your authorized dealer has touch-up paint
to match your vehicle’s color. Take your
color code (printed on a sticker in the
driver’s door jamb) to your authorized
dealer to ensure you get the correct color.• Remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout
before repairing paint chips.
• Always read the instructions before
using the products.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax.
• Use a quality wax that does not contain
abrasives.
• Follow the manufacturer’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
• Roof racks.
• Bumpers.
• Grained door handles.
• Side mouldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
228
Vehicle Care
For a complete listing of the accessories
that are available for your vehicle, please
contact your authorized dealer or visit our
online store at: Accessories.Ford.com (U.S.
only).
Ford Custom Accessories are available for
your vehicle through your local Ford or Ford
of Canada authorized dealer. Ford Motor
Company will repair or replace any properly
authorized dealer-installed Ford Custom
Accessories found to be defective in
factory-supplied materials or workmanship
during the warranty period, as well as any
component damaged by the defective
accessories. The accessories will be
warranted for whichever provides you the
greatest benefit:
• 12 months or 12000 miles (20000 km)
(whichever occurs first), or
• the remainder of your new vehicle
limited warranty.
Contact your authorized dealer for details
and a copy of the warranty.
Exterior style
• Hood deflector*
• Side window deflectors
• Splash guards
• Custom graphics*
Interior style
• Floor mats
• Interior light kit
Lifestyle
• Ash cup / smoker's packages
• Cargo area protector
• Cargo net*
• Cargo shade
• Soft cargo organizers
• Roof racks and carriers*• Recovery hook (towing eye)
• Trailer towing accessories
Peace of mind
• Keyless entry keypad
• Remote start
• Vehicle security systems
• Wheel locks
• Bumper mounted parking assist
system*
*Ford Licensed Accessories (FLA) are
warranted by the accessory
manufacturer's warranty. Ford Licensed
Accessories are fully designed and
developed by the accessory manufacturer
and have not been designed or tested to
Ford Motor Company engineering
requirements. Contact your Ford
authorized dealer for details regarding the
manufacturer's limited warranty and a
copy of the FLA product limited warranty
offered by the accessory manufacturer.
For maximum vehicle performance, keep
the following information in mind when
adding accessories or equipment to your
vehicle:
380
Accessories
Information....................................................359911 Assist...............................................................365
Alerts......................................................................365
Calendar...............................................................365
SIRIUS Travel Link.............................................362
SYNC Services (If Equipped, United States
Only).................................................................360
Vehicle Health Report......................................367
Information Messages..................................91Airbag........................................................................91
Alarm........................................................................92
Battery and Charging System.........................92
Blind Spot Information and Cross Traffic
Alert System......................................................92
Doors.........................................................................93
Engine.......................................................................94
Hill Start Assist.....................................................94
Keyless Vehicle.....................................................94
Lighting....................................................................95
Maintenance..........................................................96
Message indicator.................................................91
MyKey.......................................................................96
Park Aid....................................................................97
Park Brake...............................................................97
Power Steering.....................................................98
Starting System ...................................................98
Tire Pressure Monitoring System.................100
Traction Control..................................................100
Transmission and Four-Wheel Drive............98
Installing Child Seats.....................................19Child Seats...............................................................19
Using Lap and Shoulder Belts..........................19
Using Lower Anchors and Tethers for
CHildren (LATCH)............................................22
Using Tether Straps.............................................23
Instrument Cluster........................................83
Instrument Lighting Dimmer......................74
Vehicles With Front Fog Lamps......................74
Vehicles Without Front Fog Lamps...............74
Interior Lamps..................................................75Front Interior Lamp .............................................76
Rear Interior Lamp...............................................76
Interior Mirror...................................................80Auto-Dimming Mirror...........................................81Introduction.........................................................7
J
Jump-Starting the Vehicle........................187Connecting the Jumper Cables.....................188
Jump Starting......................................................188
Preparing Your Vehicle......................................187
Removing the Jumper Cables.......................188
K
Keyless Entry....................................................62SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................62
Keyless Starting.............................................123Ignition Modes.....................................................124Keys and Remote Controls.........................44
Knee Airbag.......................................................37
L
Lighting Control...............................................73Headlamp Flasher................................................73
High Beams.............................................................73
Lighting...............................................................73
Load Carriers
See: Roof Racks and Load Carriers..............167Load Carrying.................................................166
Load Limit.......................................................168
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles..............................................................175
Vehicle Loading - with and without a
Trailer.................................................................168
Locking and Unlocking.................................55Activating Intelligent Access ..........................56
Autolock...................................................................57
Battery Saver.........................................................58
Illuminated Entry..................................................58
Illuminated Exit.....................................................58
Mechanical Key.....................................................56
Opening a Rear Door from Inside..................56
Power Door Locks................................................55
Remote Control....................................................55
Smart Unlocks For Integrated Keyhead
Transmitter.........................................................57
Smart Unlocks For Intelligent Access Keys
................................................................................5 7
Locks...................................................................55
419
Index