2014 FORD E SERIES fuel

ROADSIDE ASSISTANCE
Vehicles Sold in the U.S.: Getting Roadside Assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24 hours a day, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your owner’s manual portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit).
•battery jump start.
•lock-out assistance (key replacement cost is the customer’s
responsibility).
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Fuel delivery service is limited to two no-charge occurrences
within a 12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 kilometers) of the disablement location or
to the nearest authorized dealer. If a member requests to be towed to
an authorized dealer more than 35 miles (56 kilometers) from the
disablement location, the member shall be responsible for any mileage
costs in excess of 35 miles (56 kilometers).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies171
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HAZARD FLASHER CONTROL
Note:With extended use, the flasher may run down your battery.
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
operate when the ignition is in any
position or if the key is not in the
ignition.
•Press the flasher control to flash
all front and rear direction
signals.
•Press the flasher control again to turn them off.
Use it when your vehicle is creating a safety hazard for other motorists.
Fuel Pump Shut-off
WARNING:Failure to inspect and, if necessary, repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected by
an authorized dealer after any collision.
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition off.
2. Turn the ignition on.
3. Repeat Steps 1 and 2 to re-enable fuel pump.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
Roadside Emergencies173
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Connecting the Jumper Cables
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor or fuel injection
system.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
4
2
1
3
Roadside Emergencies175
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UTILIZING THE MEDIATION or ARBITRATION PROGRAM
(CANADA ONLY)
This pertains to vehicles delivered to authorized Canadian dealers. In
those cases, where you continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve a factory-related vehicle
service concern have been unsatisfactory, Ford of Canada participates in
an impartial third party mediation or arbitration program administered by
the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact our Customer
Relationship Center.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company or Ford
of Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the United States.
Customer Assistance181
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Fuse or relay
locationFuse amp
ratingProtected components
5 HC micro relay Fuel pump
6 HC micro relay Trailer tow park lamp
7 HC micro relay Auxiliary switch #4
8 HC micro relay Auxiliary switch #3
9 HC micro relay Modified vehicle and stripped chassis
run/start
10 — Not used
11 — Not used
12 40A** Modified vehicle and stripped chassis
run/start
13 30A** Starter solenoid relay
14 40A** Run start relay
15 40A** Modified vehicle and stripped chassis
battery
16 50A** Auxiliary air conditioning blower
17 50A** Trailer tow battery charge, Trailer tow
park feed
18 30A** Electric trailer brake, Trailer brake
controller
19 30A** Auxiliary switch #1
20 30A** Auxiliary switch #2
21 — Not used
22 — Not used
23 G8VA relay Air conditioning clutch
24 G8VA relay Horn relay (stripped chassis)
25 HC micro relay Run/start
26 — Not used
27 — Not used
28 20A* Back-up lamp
29 10A* Air conditioning clutch
30 10A* Brake on/off switch
31 10A* Cluster battery (stripped chassis)
Fuses187
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Fuse or relay
locationFuse amp
ratingProtected components
32 50A** Blower motor
33 40A** Anti-lock brake system pump
34 20A** Stripped chassis horn
35 40A** Powertrain control module relay
36 20A** Ignition switch (stripped chassis)
37 G8VA relay Trailer tow stop — left turn signal
38 G8VA relay Trailer tow stop — right turn signal
39 G8VA relay Back up lamp
40 ISO relay Blower motor
41 — Not used
42 15A* Diagnostic connector (stripped
chassis)
43 20A* Fuel pump
44 10A* Auxiliary switch #3
45 15A* Auxiliary switch #4
46 10A* Powertrain control module keep alive
power, Canister vent, Powertrain
control module relay coil
47 40A** Anti-lock brake system coil
48 20A** Trailer tow stop lamp/turn signal
49 30A** Wiper motor
50 — Not used
51 20A** Cutaway
52 10A* Stripped chassis and modified vehicle
run/start relay coil
53 10A* Anti-lock brake system run/start feed
54 10A* Fuel pump relay coil
55 — Not used
56 — Not used
57 20A* Trailer tow park lamp
58 15A* Trailer tow backup lamp
59 — Not used
188Fuses
2014 Econoline(eco)
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USA(fus)

Fuse or relay
locationFuse amp
ratingProtected components
60 — One-touch integrated start (diode)
61 — Not used
62 HC micro relay Auxiliary switch #2
63 30A** Trailer tow battery charge
64 — Not used
65 20A** Power point 2 (glove box)
66 20A** Power point 3 (left B-pillar)
67 20A** Power point 1 (instrument panel)
68 50A** Modified vehicle
69 — Not used
70 30A** Stripped chassis
71 — Not used
72 20A** Cigar lighter / Power point
73 — Not used
74 30A** Power seat
75 20A* Vehicle power 1, Powertrain control
module power
76 20A* Vehicle power 2, Powertrain control
module – emission related powertrain
components
77 10A* Vehicle power 3, Powertrain control
module – general powertrain
components
78 15A* Vehicle power 4, Fuel pump relay coil
79 10A* Vehicle power 5, Transmission
80 10A* Cluster run/start (stripped chassis)
81 — Not used
82 — Not used
83 — Fuel pump (diode)
84 — Not used
85 HC micro relay Auxiliary switch #1
* Mini fuses ** A1S fuses
Fuses189
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GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP.
2. Block the wheels.
Maintenance193
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