Grade assist:
•
Provides additional grade braking with
a combination of engine motoring and
high-voltage battery charging to help
maintain vehicle speed when
descending a grade.
• As the vehicle determines the amount
of engine motoring and high-voltage
battery charging, you may notice the
engine speed increasing and
decreasing to help maintain your
vehicle speed when descending a
grade.
• The grade assist lamp in the instrument
cluster is illuminated. The grade assist lamp will
appear in the instrument cluster
when grade assist is turned on.
Press the transmission control switch
again to return to normal D (Drive).
L (Low)
• Provides maximum engine braking.
• The transmission may be shifted into
L
(Low) at any vehicle speed.
Brake-Shift Interlock WARNINGS
Do not drive your vehicle until you
verify that the brake lamps are
working.
When doing this procedure, you will
be taking the vehicle out of park
which means the vehicle can roll
freely. To avoid unwanted vehicle
movement, always fully set the parking
brake prior to doing this procedure. Use
wheel chocks if appropriate. If the parking brake is fully released,
but the brake warning lamp remains
illuminated, the brakes may not be
working properly. See your authorized
dealer. Note:
See your authorized dealer as soon
as possible if this procedure is used.
Note: For some markets this feature will be
disabled.
Use the brake shift interlock lever to move
the gearshift lever from the park position
in the event of an electrical malfunction or
if your vehicle has a dead battery.
Apply the parking brake and turn the
ignition off before performing this
procedure. 1.
Remove the side panel on the right side
of the gearshift lever.
2. Locate the access hole.
3. Insert the screwdriver (or similar tool) into the access hole and press the lever
foreword while pulling the gearshift
lever out of the
P (Park) position and
into the N (Neutral) position.
154
C-MAX (CCG) TransmissionE144523 E162619
GENERAL INFORMATION
Note:
Occasional brake noise is normal. If
a metal-to-metal, continuous grinding or
continuous squeal sound is present, the
brake linings may be worn-out. Have the
system checked by an authorized dealer. If
the vehicle has continuous vibration or
shudder in the steering wheel while braking,
have it checked by an authorized dealer.
Note: Brake dust may accumulate on the
wheels, even under normal driving
conditions. Some dust is inevitable as the
brakes wear and does not contribute to
brake noise. See Cleaning the Alloy
Wheels (page 236). See
Warning Lamps and
Indicators (page 83).
Wet brakes result in reduced braking
efficiency. Gently press the brake pedal a
few times when driving from a car wash or
standing water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal
becomes stuck or entrapped, apply steady
and firm pressure to the brake pedal to
slow the vehicle and reduce engine power.
If you experience this condition, apply the
brakes and bring your vehicle to a safe
stop. Move the transmission selector lever
to position
P, switch the engine off and
apply the parking brake. Inspect the
accelerator pedal for any interference. If
none are found and the condition persists,
have your vehicle towed to the nearest
authorized dealer. Brake Assist
Brake assist detects when you brake
heavily by measuring the rate at which you
press the brake pedal. It provides
maximum braking efficiency as long as you
press the pedal. Brake assist can reduce
stopping distances in critical situations.
Anti-lock Brake System
This system helps you maintain steering
control during emergency stops by keeping
the brakes from locking.
This lamp momentarily
illuminates when you turn the
ignition on. If the light does not
illuminate during start up, remains on or
flashes, the system may be disabled. Have
the system checked by an authorized
dealer. If the system is disabled, normal
braking is still effective. If the
brake warning lamp illuminates
when you release the parking brake, have
the system checked by an authorized
dealer.
Regenerative Braking System
This feature is used to simulate the engine
braking of an internal combustion engine
and assist the standard brake system while
recovering some of the energy of motion
and storing it in the battery to improve fuel
economy. The standard brake system is
designed to fully stop the car if
regenerative braking is not available.
During regenerative braking, the motor is
spun as a generator to create electrical
current. This recharges the battery and
slows the vehicle. In effect, once the
accelerator pedal is released, the motor
changes from an energy user to an energy
producer.
156
C-MAX (CCG) BrakesE144522 E144522
When the accelerator pedal is released or
the brake pedal is applied, the brake
controller automatically detects the
amount of deceleration requested and
optimizes how much of the deceleration
will be produced by regenerative braking.
The remaining portion is generated by
standard friction braking. When the battery
is almost fully charged, the amount of
regenerative braking is limited to avoid
overcharging, and the requested
deceleration is produced by standard
friction braking alone.
Regenerative braking does not take the
place of the standard friction brakes; it only
assists them. Regenerative braking has
also been designed to interact with the
anti-lock brake system. Regenerative
braking is disabled when the anti-lock
brake system is activated or the battery is
fully charged.
HINTS ON DRIVING WITH
ANTI-LOCK BRAKES
Note:
When the system is operating, the
brake pedal will pulse and may travel
further. Maintain pressure on the brake
pedal. You may also hear a noise from the
system. This is normal.
The anti-lock braking system will not
eliminate the risks when:
• you drive too closely to the vehicle in
front of you
• your vehicle is hydroplaning
• you take corners too fast
• the road surface is poor. PARKING BRAKE WARNING
Always set the parking brake fully
and leave your vehicle with the
transmission selector lever in
position P. Note:
Do not press the release button while
pulling the lever up.
To apply the parking brake:
1. Press the foot brake pedal firmly.
2. Pull the parking brake lever up to its fullest extent.
Note: If you park your vehicle on a hill and
facing uphill, move the transmission selector
lever to position
P and turn the steering
wheel away from the curb.
Note: If you park your vehicle on a hill and
facing downhill, move the transmission
selector lever to
P and turn the steering
wheel toward the curb.
To release the parking brake:
1. Press the brake pedal firmly.
2. Pull the lever up slightly.
3. Press the release button and push the lever down.
HILL START ASSIST WARNINGS
The system does not replace the
parking brake. When you leave your
vehicle, always apply the parking
brake and put the transmission in park (P). You must remain in your vehicle once
you have activated the system.
During all times, you are responsible
for controlling your vehicle,
supervising the system and
intervening, if required.
157
C-MAX (CCG) Brakes
PARKING AID (IF EQUIPPED)
WARNINGS
To help avoid personal injury, please
read and understand the limitations
of the system as contained in this
section. Sensing is only an aid for some
(generally large and fixed) objects when
moving in reverse on a flat surface at
parking speeds. Traffic control systems,
inclement weather, air brakes, and external
motors and fans may also affect the
function of the sensing system; this may
include reduced performance or a false
activation. To help avoid personal injury, always
use caution when in R (Reverse) and
when using the sensing system.
This system is not designed to
prevent contact with small or moving
objects. The system is designed to
provide a warning to assist the driver in
detecting large stationary objects to avoid
damaging the vehicle. The system may not
detect smaller objects, particularly those
close to the ground. Certain add-on devices such as large
trailer hitches, bike or surfboard racks
and any device that may block the
normal detection zone of the system, may
create false beeps. Note:
Keep the sensors, located on the
bumper or fascia, free from snow, ice and
large accumulations of dirt. If the sensors
are covered, the system ’s accuracy can be
affected. Do not clean the sensors with
sharp objects.
Note: If your vehicle sustains damage to
the bumper or fascia, leaving it misaligned
or bent, the sensing zone may be altered
causing inaccurate measurement of
obstacles or false alarms. Note:
If your vehicle is equipped with
MyKey®, it is possible to prevent turning the
sensing system off. See
MyKey ™ (page
49).
The sensing system warns the driver of
obstacles within a certain range of the
bumper area. The system turns on
automatically whenever the ignition is
switched on.
When receiving a detection warning, the
radio volume is reduced to a
predetermined level. After the warning
goes away, the radio volume returns to the
previous level.
Rear Sensing System
The rear sensors are only active when the
transmission is in R (Reverse). As the
vehicle moves closer to the obstacle, the
rate of the audible warning increases.
When the obstacle is fewer than 12 inches
(30 centimeters) away, the warning
sounds continuously. If a stationary or
receding object is detected farther than 12
inches (30 centimeters) from the side of
the vehicle, the tone sounds for only three
seconds. Once the system detects an
object approaching, the warning sounds
again.
162
C-MAX (CCG) Parking Aids
When you think the vehicle has enough
space in front and behind it, or you hear a
solid tone from the parking aid, bring the
vehicle to a complete stop.
When automatic steering is finished, the
touch screen displays a message indicating
that the active park assist process is done.
The driver is responsible for checking the
parking job and making any necessary
corrections before putting the transmission
in P (Park).
Deactivating the Park Assist
Feature
The system can be deactivated manually
by:
•
pressing the active park assist button
• grabbing the steering wheel •
driving above approximately 20 mph
(35 km/h) for 30 seconds during an
active park search
• driving above 6 mph (10 km/h) during
automatic steering
• turning off the traction control system.
Certain vehicle conditions can also
deactivate the system, such as:
• Traction control has activated on a
slippery or loose surface.
• There is an anti-lock brake system
activation or failure.
• Any door (except the driver ’s) opens.
• Something touches the steering wheel.
166
C-MAX (CCG) Parking AidsE130108 E130109
FLOOR MATS
WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle, leaving the pedal area
unobstructed, and which can be firmly
secured to retention posts so that they
cannot slip out of position and interfere
with the pedals or impair safe operation of
your vehicle in other ways. Incorrectly fitted floor mats can
cause the accelerator pedal to
become stuck in the open position.
This can cause loss of vehicle control. Always correctly install the floor
mats to the retention posts so that
they cannot slip out of position or
obstruct pedal operation. Do not place unsecured floor mats
or any other covering in the foot well.
Do not place additional floor mats
or any other covering on top of the
original floor mats. This will reduce
the pedal clearance and interfere with the
pedal operation. Do not allow objects to fall or
become trapped under the pedals of
your vehicle. This can cause loss of
vehicle control. Carry out regular inspections to make
sure the floor mats are secure. To install the floor mats, position the floor
mat eyelet over the retention post and
press down to lock in position.
Remove in reverse order.
186
C-MAX (CCG) Driving HintsE142666
ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty. The service is available:
•
24 hours, seven days a week.
• for the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare, if
provided with the vehicle (except
vehicles that have been supplied with
a tire inflation kit).
• battery jump start.
• lock-out assistance (key replacement
cost is the customer's responsibility).
• fuel delivery — Independent Service
Contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2.0 gallons (7.5 liters) of gasoline or
5.0 gallons (18.9 liters) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month period.
• winch out — available within 100 feet
(30.5 meters) of a paved or county
maintained road, no recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized dealer
within 35 miles (56.3 kilometers) of the
disablement location or to the nearest
authorized dealer. If a member
requests to be towed to an authorized
dealer more than 35 miles (56.3
kilometers) from the disablement
location, the member shall be
responsible for any mileage costs in
excess of 35 miles (56.3 kilometers). Trailers shall be covered up to $200 if the
disabled eligible vehicle requires service at
the nearest authorized dealer. If the trailer
is disabled, but the towing vehicle is
operational, the trailer does not qualify for
any roadside services.
Vehicles Sold In The U.S. : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is
found in the owner's information portfolio
in the glove compartment.
U.S. Ford vehicle customers who require
Roadside Assistance, call 1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest dealership within 35 miles
(56.3 kilometers). To obtain
reimbursement information, U.S. Ford
vehicle customers call 1-800-241-3673.
Customers will be asked to submit their
original receipts.
Vehicles Sold In Canada : Getting
Roadside Assistance
Canadian customers who require roadside
assistance, call 1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
For your convenience, you may complete
the roadside assistance identification card
found in the centerfold of your warranty
guide and retain for future reference.
Canadian roadside coverage and benefits
may differ from the U.S. coverage. If you
require more information, please refer to
the coverage section of your warranty
guide, call us in Canada at
1-800-665-2006, or visit our website at
www.ford.ca.
187
C-MAX (CCG) Roadside Emergencies
Protected components
Fuse amp rating
Fuse or relay number
Cooling fan module
50A Midi
F1
Electric water pump
50A Midi
F2
Body control module supply 1
50A Midi
F3
Body control module supply 2
50A Midi
F4
Not used
—
F5
Not used
—
F6
Anti-lock brake system pump
40A**
F7
Anti-lock brake system valve
30A**
F8
Vacuum pump
40A**
F9
Heater blower motor
40A**
F10
Engine management
30A**
F11
Not used
—
F12
Powertrain control module relay
25A**
F13
Rear wiper
20A**
F14
Body control module KL30 supply
30A**
F15
Body control module 15 feed
20A**
F16
Transmission oil pump (C-MAX Energi)
20A**
F17
Front wiper motor
20A**
F18
Anti-lock brake system and electronic
stability program module
5A*
F19
Horn
15A*
F20
Stop light switch
5A*
F21
Vacuum pump monitoring
5A*
F22
Engine control module 15 / Powertrain
control module 15 / Transmission oil pump
15
5A*
F23
Relay coils, Light switch module
5A*
F24
Motor electronic cooling pump
10A*
F25
201
C-MAX (CCG) Fuses