2014 FORD C MAX HYBRID remote start

MyKey is not compatible with
non-Ford-approved aftermarket remote
start systems. If you choose to install a
remote start system, please see a Ford
authorized dealer for a Ford-approved
system.
The following information may help
customers who choose to install a
non-Ford-approved remote start system.
The actions provided below do not make
MyKey compatible with
non-Ford-approved remote start systems,
but may help you retain some MyKey
functions.
When using a non-Ford-approved remote
start system, the vehicle may recognize
the remote start system as an additional
admin key with its associated privileges. If
you restart the engine by inserting a key
into the ignition cylinder and recycling the
ignition completely, then you may retain
some MyKey functions. This action forces
your vehicle to read the traditional key
instead of the remote start fob and then
uses the key's associated privileges.
Note: The MyKey system status menu
display may include the remote start system
as an additional key in the total count of
MYKEY(S) PROGRAMMED or ADMIN KEYS
PROGRAMMED. See
Checking MyKey
System Status (page 50). As an added precaution, owners of vehicles
equipped with traditional keys may want
to program the remote start system as a
MyKey, if the MyKey driver uses the remote
start fob. That way, when the MyKey driver
starts the vehicle with the remote start
system, the MyKey restrictions will be
remain active.
With a non-Ford-approved aftermarket
remote start system, it is possible to
program all real keys as MyKeys
unintentionally. If this happens, then the
remote start fob is the admin key. If you
want to have only one real key as a MyKey,
or do not want to have any MyKeys, then
you need to use your remote start to clear
all MyKeys. In that case, follow these steps:
•
Enter the vehicle and close all doors.
• Remote start the vehicle using your
non-Ford-approved remote start fob.
• See
Clearing All MyKeys (page 50).
Follow Steps 1-3.
After clearing your MyKeys, you can create
a new MyKey. See
Creating a MyKey
(page 50).
Note: For vehicles with Intelligent Access
Keys (Push-button Start), you cannot
program the remote start system as a
MyKey. Always treat the remote start fob
as you would any other admin key.
MYKEY TROUBLESHOOTING Potential Causes
Condition
·
The key or fob used to start the vehicle does
not have admin privileges.
I cannot create a MyKey.
· The key or fob used to start the vehicle is the
only admin key (there always has to be at least
one admin key).
·
Vehicles with push-button start: The intelli-
gent access key fob is not positioned correctly
next to the steering column. See
Keyless
Starting (page 124).
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C-MAX (CCG) MyKey
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Potential Causes
Condition
· SecuriLock passive anti-theft system is
disabled or in unlimited mode.
·
The vehicle has been started using a remote
start system that is not programmed with
admin privileges.
See Using MyKey With
Remote Start Systems (page 51).
·
The key or fob used to start your vehicle does
not have admin privileges.
I cannot program the configurable
settings.
·
No MyKeys are created. See Creating a
MyKey (page 50).
· The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See
Using MyKey With
Remote Start Systems (page 51).
·
The key or fob used to start your vehicle does
not have admin privileges.
I cannot clear the MyKeys.
·
No MyKeys are created. See Creating a
MyKey (page 50).
· The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See
Using MyKey With
Remote Start Systems (page 51).
Purchase a new key from your authorized
dealer.
I lost the only admin key.
Program a spare key. See Passive Anti-Theft
System
(page 63).
I lost a key
·
The vehicle has a remote start system that is
recognized as an admin key. Clear all MyKeys
by using the remote start. See
Using MyKey
With Remote Start Systems (page 51).
I accidentally programmed all keys as
MyKeys.
· The vehicle's system does not recognize any
programmed MyKeys. See Creating a MyKey
(page
50).
·
An unknown key or fob has been created as
a MyKey.
MyKey total includes one additional key.
·
The vehicle has a remote start system. See
Using MyKey With Remote Start Systems
(page
51).
· An unknown key or fob has been programmed
to the vehicle as an admin key.
Admin key total includes one additional
key.
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C-MAX (CCG) MyKey
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Potential Causes
Condition
· The vehicle has a remote start system. See
Using MyKey With Remote Start Systems
(page
51).
·
The MyKey user is not using the MyKey.
MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and
created new MyKeys.
·
The key system has been reset.
·
An admin fob is present at vehicle start.
No MyKey functions with the Intelligent
Access key. · No MyKeys are created. See Creating a
MyKey (page 50).
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C-MAX (CCG) MyKey
™

LOCKING AND UNLOCKING
You can use the power door lock control
or the remote control to lock and unlock
your vehicle.
Power Door Locks
The power door lock control is on the driver
and front passenger door panels.
Unlock
A
Lock
B
Door Lock Indicator
An LED on the instrument panel will light
when you lock the doors. It is not a
functional control.
Remote Control
Unlocking the Doors (Two-Stage
Unlock)
Type 1 Type 2
Press the button to unlock the driver door.
Press the button again within three
seconds to unlock all doors. The turn
signals will flash. Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking. Disabling two-stage unlocking
allows all vehicle doors to unlock with one
press of the button. The turn signals will
flash twice to indicate a change to the
unlocking mode. The unlocking mode
applies to the remote control and
intelligent access.
Intelligent access at the driver door will
unlock all doors when you disable
two-stage unlocking.
Locking the Doors
Type 1
Type 2
Press the button to lock all the doors. The
turn signals will illuminate.
Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will flash if
all the doors and the luggage
compartment are closed.
Note:
If locking was not successful or any
door or the liftgate is open, or if the hood is
open on vehicles with a perimeter alarm or
remote start, the horn will sound twice and
the lamps will not flash.
Liftgate WARNINGS
Make sure all persons are clear of the
liftgate area before using the liftgate
control.
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C-MAX (CCG) LocksE162487
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Autounlock (If Equipped)
The autounlock feature will unlock all the
doors when:
•
the ignition is on, all the doors are
closed, and your vehicle has been in
motion at a speed greater than 4 mph
(7 km/h);
• your vehicle comes to a stop and you
switch the ignition off or to accessory;
and
• you open the driver door within 10
minutes of the switching the ignition
off or to accessory.
Note: The doors will not autounlock if you
electronically lock your vehicle after you
switch the ignition off and before you open
the driver door.
Enabling or Disabling Autolock and
Autounlock
Note: Your authorized dealer can perform
this procedure, or you can do the procedure
yourself.
To enable or disable these features, do the
following:
Note: You will have 30 seconds to
complete the procedure.
1. Switch the ignition on.
2. Press the power door unlock button three times.
3. Switch the ignition off.
4. Press the power door unlock button three times.
5. Switch the ignition on. The horn will sound indicating your vehicle is in
programming mode.
Autolock: Press the power door unlock
button then the lock button. The horn will
sound once if disabled or twice (one short
and one long) if enabled. Autounlock:
Press the power door lock
button then the unlock button. The horn
will sound once if disabled or twice (one
short and one long) if enabled.
After programming the feature, switch the
ignition off. The horn will sound once
indicating programming is complete.
Note: You can enable or disable the
autounlock feature independently of the
autolock feature.
Illuminated Entry
The interior lamps and select exterior
lamps will illuminate when you unlock the
doors with the remote entry system.
The illuminated entry system will turn off
the lights if:
• you start your vehicle,
• you press the remote control lock
button, or
• after 25 seconds of illumination.
The lights will not turn off if:
• you turn them on with the lamp control,
or
• any door is open.
Illuminated Exit
The interior lamps and select exterior
lamps will illuminate when all doors are
closed and you switch the ignition off.
The lamps will turn off if all the doors
remain closed and:
• 25 seconds elapse, or
• you lock your vehicle from the outside.
Battery Saver
If you leave the courtesy lamps or dome
lamps on and switch the ignition off, the
battery saver shuts them off after some
time.
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C-MAX (CCG) Locks

PASSIVE ANTI-THEFT
SYSTEM
SecuriLock®
The system helps prevent your vehicle
from starting unless you use a coded key
programmed to your vehicle. Using the
wrong key may prevent your vehicle from
starting. A message may appear in the
information display.
If you are unable to start your vehicle with
a correctly coded key, a malfunction has
happened. A message may appear in the
information display.
Automatic Arming
Your vehicle arms immediately after you
switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key
disarms your vehicle.
Replacement Keys
Note:
Your vehicle comes equipped with
two integrated keyhead transmitters or two
intelligent access keys.
The integrated keyhead transmitter
functions as a programmed ignition key
that operates all the locks and starts your
vehicle, as well as a remote control.
The intelligent access key functions as a
programmed key that operates the driver
door lock and activates the intelligent
access with push button start system, as
well as a remote control. If your programmed transmitters or
standard SecuriLock coded keys
(integrated keyhead transmitters only) are
lost or stolen and you do not have an extra
coded key, you will need to have your
vehicle towed to an authorized dealer. You
need to erase the key codes from your
vehicle and program new coded keys.
Store an extra programmed key away from
your vehicle in a safe place to help prevent
any inconveniences. See your authorized
dealer to purchase additional spare or
replacement keys.
Programming a Spare Integrated
Keyhead Transmitter
Note:
You can program a maximum of eight
coded keys to your vehicle. All eight can be
integrated keyhead transmitters.
You can program your own integrated
keyhead transmitter or standard
SecuriLock coded keys to your vehicle. This
procedure will program both the vehicle
immobilizer keycode and the remote entry
portion of the remote control to your
vehicle
Only use integrated keyhead transmitters
or standard SecuriLock keys.
You must have two previously
programmed coded keys and the new
unprogrammed key readily accessible. See
your authorized dealer to have the spare
key programmed if two previously
programmed coded keys are not available.
Read and understand the entire procedure
before you begin.
1. Insert the first previously programmed
coded key into the ignition.
2. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
3. Switch the ignition off and remove the
first coded key from the ignition.
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C-MAX (CCG) Security

4. After three seconds but within 10
seconds of switching the ignition off,
insert the second previously coded key
into the ignition.
5. Switch the ignition from off to on. Keep
the ignition on for at least three
seconds, but no more than 10 seconds.
6. Switch the ignition off and remove the
second previously programmed coded
key from the ignition.
7. After three seconds but within 10 seconds of switching the ignition off
and removing the previously
programmed coded key, insert the new
unprogrammed key into the ignition.
8. Switch the ignition from off to on. Keep
the ignition on for at least six seconds.
9. Remove the newly programmed coded
key from the ignition.
If the key has been successfully
programmed it will start your vehicle and
operate the remote entry system (if the
new key is an integrated keyhead
transmitter).
If programming was not successful, wait
10 seconds and repeat Steps 1 through 8.
If you are still unsuccessful, take your
vehicle to your authorized dealer.
Programming a Spare Intelligent
Access Key
See your authorized dealer to have
additional keys programmed to your
vehicle.
ANTI-THEFT ALARM (IF EQUIPPED)
The system warns you of an unauthorized
entry to your vehicle. It triggers if any door,
the luggage compartment or the hood
opens without using the key or remote
control. The direction indicators flash and the horn
sounds if unauthorized entry is attempted
while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in the ignition. Electronically lock
the vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
•
Unlock the doors or luggage
compartment with the remote control
or keyless entry keypad.
• Switch the ignition on or start the
vehicle.
• Use a key in the driver ’s door to unlock
the vehicle, then switch the ignition on
within 12 seconds.
Note: Pressing the panic button on the
remote control will stop the horn and signal
indicators, but will not disarm the system.
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2. Close the window a third time to the
point of resistance. The bounce-back
feature is now disabled and you can
close the window manually. The
window will go past the point of
resistance and you can close it fully.
See an authorized dealer as soon as
possible if the window does not close after
the third attempt.
Resetting the Bounce-Back Feature WARNING
The bounce-back feature remains
turned off until you reset the
memory.
If you have disconnected the battery, you
must reset the bounce-back memory
separately for each window.
1. Lift and hold the switch until the
window is fully closed.
2. Release the switch.
3. Lift the switch again for one more second.
4. Press and hold the switch until the window is fully open.
5. Release the switch.
6. Lift and hold the switch until the window is fully closed.
7. Open the window and then try to close
it automatically.
8. Reset and repeat the procedure if the window does not close automatically.
Accessory Delay (If Equipped)
You can use the window switches for
several minutes after you switch the
ignition off or until you open either front
door. GLOBAL OPENING
You can use the remote control to operate
the windows with the ignition off.
Note:
To operate this feature, accessory
delay must not be active.
Opening the Windows
You can only open the windows for a short
time after you unlock your vehicle with the
remote control. After you unlock your
vehicle, press and hold the remote control
unlock button to open the windows.
Release the button once movement starts.
Press the lock or unlock button to stop
movement.
EXTERIOR MIRRORS
Power Exterior Mirrors WARNING
Do not adjust the mirrors when your
vehicle is moving.
Left-hand mirror
A
OffB
Right-hand mirror
C
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C-MAX (CCG) Windows and MirrorsAC
B
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