2014 FORD C MAX HYBRID maintenance schedule

4. After three seconds, the Service: Oil
reset in prog. message will be
displayed.
5. After 25 seconds, the Service: Oil reset
complete message will be displayed.
6. Release both the accelerator and brake
pedals.
7. The Service: Oil reset complete message will no longer be displayed.
8. Rotate the key to the off position. For vehicles with push-button start, press
the start button to turn the vehicle off
completely.
ENGINE COOLANT CHECK
Engine Coolant and Inverter
System Controller Coolant
Your vehicle is equipped with two separate
cooling systems. One is for cooling the
engine and one is for cooling the inverter
system controller that is specific to the
hybrid operating system. The two systems
operate similarly, with the inverter system
controller cooling system generally
operating at a lower temperature and
pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine
coolant at the intervals listed in the
scheduled maintenance information. See
Scheduled Maintenance (page 417).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Engine
Coolant in this chapter. The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note:
For best results, coolant
concentration should be tested with a
refractometer such as Rotunda tool
300-ROB75240 available from your dealer.
Ford does not recommend the use of
hydrometers or coolant test strips for
measuring coolant concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the intervals
listed in the scheduled maintenance
information. See
Scheduled
Maintenance (page 417).
Note: Make sure that the level is between
the MIN and MAX marks on the inverter
system controller coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Inverter
System Controller Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
213
C-MAX (CCG) Maintenance

AUTOMATIC TRANSMISSION
FLUID CHECK
Note:
Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
The automatic transmission does not have
a transmission fluid dipstick.
Have an authorized dealer check and
change the transmission fluid and filter at
the correct service interval. See
Scheduled Maintenance (page 417). Your
transmission does not consume fluid.
However, the fluid level should be checked:
• if the transmission is not working
properly.
• if you notice some sign of fluid leakage.
Do not use supplemental transmission
fluid additives, treatments or cleaning
agents. The use of these materials may
affect transmission operation and result
in damage to internal transmission
components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX
lines are within the normal operating range;
there is no need to add fluid. If the fluid
levels are outside of the normal operating
range, the performance of the system
could be compromised; seek service from
your authorized dealer immediately.
POWER STEERING FLUID
CHECK
Your vehicle is equipped with an electric
power steering (EPS) system. There is no
fluid reservoir to check or fill. WASHER FLUID CHECK WARNING
If you operate your vehicle in
temperatures below 40°F (5°C), use
washer fluid with antifreeze
protection. Failure to use washer fluid with
antifreeze protection in cold weather could
result in impaired windshield vision and
increase the risk of injury or accident. Note:
The front and rear washer systems
are supplied from the same reservoir.
Add fluid to fill the reservoir if the level is
low. Only use a washer fluid that meets
Ford specifications. See
Capacities and
Specifications (page 265).
State or local regulations on volatile
organic compounds may restrict the use
of methanol, a common windshield washer
antifreeze additive. Washer fluids
containing non-methanol antifreeze
agents should be used only if they provide
cold weather protection without damaging
the vehicle ’s paint finish, wiper blades or
washer system.
FUEL FILTER
Your vehicle is equipped with a lifetime
fuel filter that is integrated with the fuel
tank. Regular maintenance or replacement
is not needed.
217
C-MAX (CCG) Maintenance

Note:
Your vehicle may be
equipped with a dissimilar spare
wheel and tire assembly. A
dissimilar spare wheel and tire
assembly is defined as a spare
wheel and tire assembly that is
different in brand, size or
appearance from the road tires and
wheels. If you have a dissimilar
spare wheel and tire assembly it is
intended for temporary use only
and should not be used in a tire
rotation.
Note: After having your tires
rotated, inflation pressure must be
checked and adjusted to the
vehicle requirements.
Rotating your tires at the
recommended interval (as
indicated in the scheduled
maintenance information) will
help your tires wear more evenly,
providing better tire performance
and longer tire life.
Front-wheel drive vehicles (front
tires on the left side of the
diagram) Sometimes irregular tire wear can
be corrected by rotating the tires. USING SNOW CHAINS WARNING
Snow tires must be the same size,
load index, speed rating as those
originally provided by Ford. Use of
any tire or wheel not recommended by
Ford can affect the safety and
performance of your vehicle, which could
result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and
death. Additionally, the use of
non-recommended tires and wheels could
cause steering, suspension, axle, transfer
case or power transfer unit failure. The tires on your vehicle have all-weather
treads to provide traction in rain and snow.
Snow chains have not been approved for
use on your vehicle.
Consult your authorized dealer for
information on other Ford Motor Company
approved methods of traction control.
TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring system
is not a substitute for manually
checking tire pressure. The tire
pressure should be checked periodically
(at least monthly) using a tire gauge, see
Inflating your tires in this chapter. Failure
to properly maintain your tire pressure
could increase the risk of tire failure, loss
of control, vehicle rollover and personal
injury. 259
C-MAX (CCG) Wheels and TiresE142547

MOTORCRAFT PARTS
2.0L ATK iVCT engine
Component
FA-1911
Air filter element 1
FL-910-S
Oil filter 2
BXT-96R-500
Low-Voltage Battery
BXT-96R-590
CYFS12YPC5/SP531
Spark plugs 3
FP70
Cabin air filter
WW-29 (driver side)
Windshield wiper blade
WW-25 (passenger side)
WW-12
Rear wiper blade
1 Failure to use the correct air filter element may result in severe engine damage. The
customer warranty may be void for any damage to the engine if the correct air filter
element is not used.
2 Only use the specified replacement oil filter. The use of a non-specified oil filter can
result in engine damage.
3 For spark plug replacement, see your authorized dealer. Replace the spark plugs at the
appropriate intervals. Refer to Scheduled Maintenance for the replacement intervals.Note:
Replace the spark plugs with ones that meet Ford material and design specifications for
your vehicle, such as Motorcraft® or equivalent replacement parts. The customer warranty
may be void for any damage to the engine if such spark plugs are not used.
266
C-MAX (CCG) Capacities and Specifications

Ford part number /
Ford specification
Ford part name or equi-
valent
Capacity
Item
WSS-M2C231-B2
1 Use only Motorcraft DOT 4 LV High Performance Motor Vehicle Brake or equivalent
meeting WSS-M6C65-A1. Use of any fluid other than the recommended fluid may cause
brake system damage.
2 Approximate dry fill capacity. Actual amount may vary during fluid changes.
3 Automatic transmissions that require Motorcraft MERCON LV transmission fluid should
only use Motorcraft MERCON LV transmission fluid.
Use of any fluid other than the recommended fluid may cause transmission damage.
Change the automatic transmission fluid and filter at the correct service interval. See the
Scheduled Maintenance chapter for service intervals.
4 See your authorized dealer for fluid level checking or filling.
5 The design of your engine allows for the use of Motorcraft engine oils or equivalent oils
that meet Ford specifications. It is also acceptable to use an engine oil of recommended
viscosity grade that meets API SN requirements and displays the API certification mark
for gasoline engines.
6 Do not use supplemental engine oil additives in your engine. They are unnecessary and
could lead to engine damage not covered by your Ford warranty.
7 You can use 5W-20 oil if 0W-20 oil is not available.
8 Add the coolant type originally equipped in your vehicle.
9 See the warning below. WARNING
The air conditioning refrigerant system contains refrigerant R-134a under high
pressure. Have the air conditioning refrigerant system serviced only by qualified
personnel.
271
C-MAX (CCG) Capacities and Specifications

911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation before use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals.
The system allows you to check your
vehicle's overall health in the form of a
diagnostic report card. The vehicle health
report contains valuable information such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by an authorized dealer that still need
servicing.
You can run a report (after your vehicle has
been running a minimum of 60 seconds)
by pressing the voice button and saying
"Vehicle health report", or pressing the
phone button.
To run a report using the phone button:
304
C-MAX (CCG) SYNC™

1.
Press the phone button to enter phone
menu.
2. Scroll to select Vehicle Health, and then press OK. 3. Scroll to select from the following
options: Vehicle health report options
Automatic Reports:
Press OK to and select On or Off.
Select On to have SYNC automatically prompt you to run
a health report at certain mileage intervals. *
User Preferences: Press OK
to select and enter the
menu. Scroll to select from:
Mileage Intervals:
Press OK. Scroll to select between
5000, 7500 or 10000-mile intervals and press OK to make
your selection.
Return:
Press OK to exit the menu.
Press OK for SYNC to run a health report of your vehicle's
diagnostic systems and send the results to Ford where it
combines with scheduled maintenance information, open
recalls and other field service actions and vehicle inspec-
tion items that still need servicing from an authorized
dealer.
Run Report?
* You must first turn this feature on before you can select the desired mileage interval.
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set
up your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information. SYNC Services: Traffic, Directions
& Information (TDI)
Note:
SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone
and message rates may apply. Subscription
may be required. You must also have the
active SYNC Services Bluetooth-enabled
cellular phone paired and connected to the
system in order to connect to, and use,
SYNC Services. See
Using SYNC™ With
Your Phone (page 291).
Note: This feature does not function
properly if you have enabled caller ID
blocking on your cellular phone. Make sure
your cellular phone is not blocking caller ID
before using SYNC Services.
305
C-MAX (CCG) SYNC™

911 Assist Privacy Notice
When you turn on 911 Assist, it may
disclose to emergency services that your
vehicle has been in a crash involving the
deployment of an airbag or activation of
the fuel pump shut-off. Certain versions or
updates to 911 Assist may also be capable
of electronically or verbally disclosing to
911 operators your vehicle location or other
details about your vehicle or crash to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled
maintenance instructions, regularly
inspect your vehicle, and seek repair
for any damage or problem you suspect.
Vehicle Health Report supplements, but
cannot replace, normal maintenance and
vehicle inspection. Vehicle Health Report
only monitors certain systems
electronically monitored by your vehicle
and will not monitor or report the status
of any other system, (such as brake lining
wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There
is no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature. Note:
This feature may not function
properly if you have enabled caller ID
blocking on your cellular phone. Before
running a report, review the Vehicle Health
Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your
account at www.SYNCMyRide.com to view
your report. You can also choose for SYNC
to remind you automatically to run reports
at specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle ’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by
using the touchscreen, touch
Apps > Vehicle Health Report.
To run a report by voice
command, press the voice
button on the steering wheel
and, when prompted, say "Vehicle health
report".
383
C-MAX (CCG) MyFord Touch
™
(If Equipped)E142608 E142599