2014 FORD C MAX HYBRID Engine

presets, are also maintained in memory by
power from the low voltage battery. When
a technician disconnects and connects the
low voltage battery, these settings are
erased. Complete the following procedure
in order to restore the settings:
1. With the vehicle at a complete stop,
set the parking brake.
2. Shift the transmission into P.
3. Turn off all accessories.
4. Step on the brake pedal and start the vehicle.
5. Run the engine until it reaches normal operating temperature. While the
engine is warming up, complete the
following: Reset the clock. See Audio
System (page 272). Reset the power
windows bounce-back feature. See
Windows and Mirrors
(page 76).
Reset the radio station presets. See
Audio System
(page 272).
6. Allow the engine to idle for at least one
minute. If the engine turns off, step on
the accelerator to start the engine.
7. While the engine is running, step on the
brake pedal and shift the transmission
to N.
8. Allow the engine to run for at least one
minute by pressing on the accelerator
pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely relearn the
idle and fuel trim strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy, the
idle quality of your vehicle may be adversely
affected until the engine computer
eventually relearns the idle trim and fuel
trim strategy. Note:
Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid
or water applied with a soft sponge or
cloth.
CHANGING THE WIPER
BLADES
Note:
Use the service position in winter to
provide easier access to the front wiper
blades for freeing them from snow and ice.
The front wipers will not return to their
normal position as soon as you switch on
the ignition. The front wipers will stay in the
service position when you switch the ignition
on or start the engine. Switch on the front
wipers to any mode, then switch off the
front wipers to bring the front wipers back
to the park position.
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C-MAX (CCG) MaintenanceE142463

CHANGING THE ENGINE AIR
FILTER
WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. Note:
Failure to re-install the air cleaner
assembly properly by fully seating on the
mounting studs in (5) places and securing
with the (2) bolts may result in air cleaner
assembly dislodgement from engine and
damage to the air cleaner assembly and
other engine components. Therefore we
recommend that the air filter be serviced at
a Ford dealer.
Note: When changing the air filter element,
use only the air filter element listed. See
Capacities and Specifications (page 265).
Note: Change the air filter element at the
proper interval.
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may be
void for any damage to the engine if the
correct air filter element is not used.
Identifying Air Filter Element Components 229
C-MAX (CCG) MaintenanceE162533
ACD
E
B

A. Air cleaner assembly
B. Air cleaner cover
C. Air cleaner outlet tube
D. Positive crankcase ventilation (PCV)
tube
E. Air cleaner intake tube
Removing the Engine Air Filter
Element 1.
Loosen the hose clamps for air cleaner
outlet tube ©). Disconnect the tube
from the air cleaner assembly (A).
2. Release the tabs and disconnect the PCV tube (D) from the air cleaner
outlet tube ©) and remove the tube.
3. Disconnect the air cleaner intake tube (E) from the air cleaner assembly (A). 4.
Remove the bolts from each side of the
air cleaner assembly (A) as shown with
arrows 5. Lift the air cleaner assembly (A) from
the mounting studs, then rotate and
pull it towards the front of the vehicle. 6.
Loosen the 5 bolts from the air cleaner
cover (B).
7. Remove the air cleaner cover (B) from
the air cleaner assembly (A).
Installing the Engine Air Filter
Element
Note: Clean the inside of the air filter
assembly before installing a new air filter
230
C-MAX (CCG) MaintenanceE162534 E162535 E162536 E162537

1.
Install the new engine air filter into the
engine air cleaner assembly.
2. Install the air cleaner cover (B) and tighten the 5 bolts. 3. Position the air cleaner assembly (A)
onto the engine and make sure the
assembly is aligned with the studs. 4. Install and tighten the bolts to each
side of the air cleaner assembly (A) as
shown with arrows. 5. Install and tighten the bolts to each
side of the air cleaner assembly (A) as
shown with arrows.
6. Connect the PCV tube (D) to the air cleaner outlet tube ©).
7. Connect the air cleaner intake tube (E)
to the air cleaner assembly (A).
231
C-MAX (CCG) MaintenanceE162538 E162539 E162540 E162541

GENERAL INFORMATION
Your Ford or Lincoln authorized dealer has
many quality products available to clean
your vehicle and protect its finishes.
CLEANING PRODUCTS
For best results, use the following products
or products of equivalent quality:
Motorcraft Bug and Tar Remover (ZC-42)
Motorcraft Custom Bright Metal Cleaner
(ZC-15)
Motorcraft Detail Wash (ZC-3-A)
Motorcraft Dusting Cloth (ZC-24)
Motorcraft Engine Shampoo and
Degreaser (U.S. only) (ZC-20)
Motorcraft Engine Shampoo (Canada
only) (CXC-66-A)
Motorcraft Multi-Purpose Cleaner (Canada
only) (CXC-101)
Motorcraft Premium Glass Cleaner
(Canada only) (CXC-100)
Motorcraft Premium Quality Windshield
Washer Fluid (Canada only) [CXC-37-(A,
B, D or F)]
Motorcraft Premium Windshield Wash
Concentrate with Bitterant (U.S. only)
(ZC-32-B1)
Motorcraft Professional Strength Carpet
& Upholstery Cleaner (ZC-54)
Motorcraft Spot and Stain Remover (U.S.
only) (ZC-14)
Motorcraft Ultra-Clear Spray Glass Cleaner
(ZC-23)
Motorcraft Wheel and Tire Cleaner
(ZC-37-A)
CLEANING THE EXTERIOR
Wash your vehicle regularly with cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail Wash.
•
Never use strong household detergents
or soap, such as dish washing or
laundry liquid. These products can
discolor and spot painted surfaces.
• Never wash a vehicle that is “hot to the
touch ” or during exposure to strong,
direct sunlight.
• Dry your vehicle with a chamois or soft
terry cloth towel in order to eliminate
water spotting.
• Immediately remove items such as
gasoline, diesel fuel, bird droppings and
insect deposits because they can cause
damage to your vehicle ’s paintwork
and trim over time. Use Motorcraft Bug
and Tar Remover.
• Remove any exterior accessories, such
as antennas, before entering a car
wash.
Note: Suntan lotions and insect repellents
can damage any painted surface; if these
substances come in contact with your
vehicle, wash off as soon as possible.
Stripes or Graphics (if equipped)
Do not use a commercial or high-pressure
sprayer on the surface or edge of stripes
and graphics. This can cause damage to
the film and cause the edge of the film to
peel away from the vehicle surface.
Exterior Chrome
Note: Never use abrasive materials such as
steel wool or plastic pads as they can
scratch the chrome surface.
Note: Do not use chrome cleaner, metal
cleaner or polish on wheels and wheel
covers
232
C-MAX (CCG) Vehicle Care

•
Wash your vehicle first, using cool or
lukewarm water and a neutral pH
shampoo, such as Motorcraft Detail
Wash.
• Use Motorcraft Custom Bright Metal
Cleaner. Apply the product as you
would a wax to clean bumpers and
other chrome parts; allow the cleaner
to dry for a few minutes, then wipe off
the haze with a clean, dry rag.
• Do not apply cleaning product to hot
surfaces and do not leave cleaning
product on chrome surfaces longer
than the time recommended.
• Using other non-recommended
cleaners can result in severe and
permanent cosmetic damage.
Underbody
Flush the complete underside of your
vehicle frequently. Keep body and door
drain holes free from packed dirt.
Cleaning Plastic Exterior Parts
Use only approved products to clean
plastic parts
• For routine cleaning, use Motorcraft
Detail Wash.
• If tar or grease spots are present, use
Motorcraft Bug and Tar Remover.
WAXING
Regular waxing is necessary to protect your
car's paint from the elements. We
recommend that you wash and wax the
painted surface once or twice a year.
When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle before
applying wax. •
Use a quality wax that does not contain
abrasives.
• Follow the manufacturer ’s instructions
to apply and remove the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in circles.
• Do not allow wax to come in contact
with any non-body (low-gloss black)
colored trim. The wax will discolor or
stain the parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side moldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint should
feel smooth, and be free of streaks and
smudges.
CLEANING THE ENGINE
Engines are more efficient when they are
clean because grease and dirt buildup keep
the engine warmer than normal.
When washing:
• Take care when using a power washer
to clean the engine. The high-pressure
fluid could penetrate the sealed parts
and cause damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft Engine Shampoo and
Degreaser on all parts that require
cleaning and pressure rinse clean. In
Canada, use Motorcraft Engine
Shampoo.
• Never wash or rinse the engine while it
is hot or running; water in the running
engine may cause internal damage.
233
C-MAX (CCG) Vehicle Care

•
Never wash or rinse any ignition coil,
spark plug wire or spark plug well, or
the area in and around these locations.
• Cover the battery, power distribution
box, and air filter assembly to prevent
water damage when cleaning the
engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmental
fallout can result in windshield and wiper
blade contamination. Dirty windshield and
wipers will result in poor windshield wiper
operation. Keep the windshield and wiper
blades clean to maintain windshield wiper
performance.
To clean the windshield and wiper blades:
• Clean the windshield with a
non-abrasive glass cleaner.
• For windshields contaminated with
tree sap, chemicals, wax or bugs, clean
the entire windshield using steel wool
(no greater than 0000 grade) in a
circular motion and rinse with water.
• Clean the wiper blades with isopropyl
rubbing alcohol or windshield washer
fluid.
Note: Do not use razor blades or other
sharp objects to clean or remove decals
from the inside of the heated rear window.
The vehicle warranty does not cover
damage caused to the heated rear window
grid lines.
CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents, bleach
or dye on the vehicle
’s safety belts,
as these actions may weaken the
belt webbing. WARNINGS
On vehicles equipped with
seat-mounted airbags, do not use
chemical solvents or strong
detergents. Such products could
contaminate the side airbag system and
affect performance of the side airbag in a
collision. For fabric, carpets, cloth seats, safety belts
and seats equipped with side airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first with
Motorcraft Spot and Stain Remover. In
Canada, use Motorcraft Multi-Purpose
Cleaner.
• If a ring forms on the fabric after spot
cleaning, clean the entire area
immediately (but do not oversaturate)
or the ring will set.
• Do not use household cleaning
products or glass cleaners, which can
stain and discolor the fabric and affect
the flame retardant abilities of the seat
materials.
CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS WARNING
Do not use chemical solvents or
strong detergents when cleaning the
steering wheel or instrument panel
to avoid contamination of the airbag
system. 234
C-MAX (CCG) Vehicle Care

REPAIRING MINOR PAINT
DAMAGE
Your authorized dealer has touch-up paint
to match your vehicle
’s color. Take your
color code (printed on a sticker in the
driver ’s door jamb) to your authorized
dealer to ensure you get the correct color.
• Remove particles such as bird
droppings, tree sap, insect deposits, tar
spots, road salt and industrial fallout
before repairing paint chips.
• Always read the instructions before
using the products.
CLEANING THE ALLOY
WHEELS (IF EQUIPPED)
Note: Do not apply a cleaning chemical to
warm or hot wheel rims and covers.
Note: Some automatic car washes may
cause damage to the finish on your wheel
rims and covers.
Note: Industrial-strength or heavy-duty
cleaners in combination with brush agitation
to remove brake dust and dirt, could wear
away the clear coat finish over a period time.
Note: Do not use hydrofluoric acid-based
or high caustic-based wheel cleaners, steel
wool, fuels or strong household detergents.
Note: If you intend parking your vehicle for
an extended period after cleaning the
wheels with a wheel cleaner, drive your
vehicle for a few minutes before doing so.
This will reduce the risk of increased
corrosion of the brake discs.
Alloy wheels and wheel covers are coated
with a clear coat paint finish. To maintain
their condition we recommend that you: •
Clean the wheels weekly using
Motorcraft Wheel and Tire Cleaner.
Apply using manufacturer's
instructions.
• Use a sponge to remove heavy
deposits of dirt and brake dust
accumulation.
• Rinse thoroughly with a strong stream
of water when you have completed the
cleaning process.
• To remove tar and grease, use
Motorcraft Bug and Tar Remover.
VEHICLE STORAGE
If you plan on storing your vehicle for an
extended period of time (30 days or more),
read the following maintenance
recommendations to make sure your
vehicle stays in good operating condition.
All motor vehicles and their components
were engineered and tested for reliable,
regular driving. Long term storage under
various conditions may lead to component
degradation or failure unless specific
precautions are taken to preserve the
components.
General
• Store all vehicles in a dry, ventilated
place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to protect
against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing
and underside of front fenders.
• Periodically wash your vehicle stored
in exposed locations.
236
C-MAX (CCG) Vehicle Care