2014 DODGE GRAND CARAVAN service

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
670 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could cause
a crash or cause injury or death, you should immediately
inform the National Highway Traffic Safety Administration
(NHTSA) in addition to notifying the manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 671

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
672 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
9
IF YOU NEED CONSUMER ASSISTANCE 673

Console, Overhead........................256
Console, Removable .......................294
Contract, Service ..........................669
Coolant Pressure Cap (Radiator Cap) ...........626
Cooling System ...........................622
Adding Coolant (Antifreeze) ...............624
Coolant Capacity .......................653
Coolant Level ..........................622
Disposal of Used Coolant .................626
Drain, Flush, and Refill ...................623
Inspection ............................627
Points to Remember .....................627
Pressure Cap ..........................626
Radiator Cap ..........................626
Selection of Coolant (Antifreeze) .............623
Corrosion Protection .......................632
Cupholders .............................279
Customer Assistance .......................667 Data Recorder, Event
.......................91
Daytime Running Lights ....................227
Dealer Service ............................609
Defroster, Windshield ......................122
Delay (Intermittent) Wipers ..................233
Diagnostic System, Onboard .................606
Dimmer Control ..........................228
Dipsticks Automatic Transmission ..................631
Oil (Engine) ...........................611
Power Steering .........................478
Disabled Vehicle Towing ....................600
Disposal Antifreeze (Engine Coolant) ................626
Door Locks Door Locks ............................35
KeyFob...............................35
Remote ...............................35
Remote Keyless Entry (RKE) ................35
10
INDEX 679

Power Steering.........................478
Fluids, Lubricants and Genuine Parts ...........654
Fog Lights ..............................227
Fog Light Service .........................650
Fold in Floor (Stow n Go) Seating.............199
Freeing A Stuck Vehicle .....................597
Fuel ...................................529
Adding ..............................538
Additives .............................532
CleanAir .............................530
Conserving ............................338
Economy Mode ........................464
Ethanol ..............................530
Filler Cap (Gas Cap) .....................321
Filler Door (Gas Cap) ....................321
Gasoline ..............................529
Gauge ...............................321
Light ................................325
Materials Added ........................532 Methanol
.............................530
Octane Rating ..........................529
Requirements ..........................529
Saver Mode ...........................338
Tank Capacity ..........................653
Fuel, Flexible ............................534
Fueling ................................538
Fuel Optimizer ...........................338
Fuel Saver ..............................338
Fuses ..................................639
Garage Door Opener (HomeLink®) ............260
Gas Cap (Fuel Filler Cap) ...................538
Gasoline, Clean Air ........................530
Gasoline (Fuel) ...........................529
Conserving ............................338
Gasoline, Reformulated .....................530
Gauges Coolant Temperature .....................324
682 INDEX

LightBulbs..............................124
Lights.................................124
Airbag ................................85
Alarm ...............................322
Anti-Lock .............................317
Automatic Headlights ....................225
Back-Up ..............................651
Battery Saver ..........................231
Brake Assist Warning ....................489
Brake Warning .........................322
Bulb Replacement .......................648
Center Mounted Stop ....................652
Daytime Running .......................227
Dimmer Switch, Headlight .................228
Electronic Stability Program (ESP) Indicator .....489
Engine Temperature Warning ...............326
Exterior ..............................124
Fog .................................227
Hazard Warning Flasher ..................559 Headlights
............................650
Headlights On Reminder ..................227
High Beam Indicator .....................314
High Beam/Low Beam Select ...............231
Illuminated Entry ........................20
Interior ..............................228
License ..............................652
Lights On Reminder .....................227
Low Fuel .............................325
Malfunction Indicator (Check Engine) .........319
Oil Pressure ...........................325
Park ................................650
Passing ..............................231
Reading ..............................256
Rear Servicing .........................651
Rear Tail Lamps ........................651
Seat Belt Reminder ......................324
Security Alarm .........................322
Service ...............................648
10
INDEX 685

Service Engine Soon (Malfunction Indicator)....319
Side Marker ...........................651
Tire Pressure Monitoring (TPMS) ............318
Traction Control ........................489
Turn Signal ...........................124
Voltage ..............................325
Warning (Instrument Cluster Description) ......314
Loading Vehicle ..........................289
Capacities ............................542
Tires ................................501
Load Leveling System ......................299
Locks ..................................35
Door .................................35
Lubrication, Body .........................620
Luggage Rack (Roof Rack) ...................299
Lug Nuts ...............................571
Maintenance Free Battery ....................616
Maintenance Procedures ....................610 Maintenance Schedule
......................658
Malfunction Indicator Light (Check Engine) .......319
Manual, Service ..........................672
Map/Reading Lights .......................256
Memory Feature (Memory Seat) ...............217
Memory Seat ............................135
Methanol ...............................530
Mini-Trip Computer .......................339
Mirrors ................................132 Automatic Dimming .....................133
Electric Remote .........................135
ExteriorFolding ........................134
Heated ...............................136
Memory ..............................217
Outside ..............................134
Rearview .............................132
Vanity ...............................138
Mode Fuel Saver ............................338
686 INDEX