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NOTE:The Uconnect® Phone compatible phones in the
market today do not support rejecting an incoming call
when another call is in progress. Therefore, the user can
only answer an incoming call or ignore it.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by touching the “Hold”
soft-key on the Phone main screen, then dial a number
from the dialpad, recent calls, SMS Inbox or from the
phonebooks. To go back to the first call, refer to “Toggling
Between Calls” in this section. To combine two calls, refer
to “Join Calls” in this section.
Place/Retrieve A Call From Hold
During an active call, touch the “Hold” soft-key on the
Phone main screen.
Toggling Between Calls
If two calls are in progress (one active and one on hold),
touch the “Swap” soft-key on the Phone main screen.
Only one call can be placed on hold at a time.
You can also press the
button on the steering wheel
to toggle between the active and held phone call.
Join Calls
When two calls are in progress (one active and one on
hold), touch the “Join Calls” soft-key on the Phone main
screen to combine all calls into a Conference Call.
Call Termination
To end a call in progress, momentarily press thebut-
ton on the steering wheel or the “end” soft-key. Only
the active call(s) will be terminated and if there is a call
on hold, it will become the new active call.
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Redial
Touch the “Redial” soft-key, or press theand after the
“Listening” prompt and the following beep, say “Re-
dial.”
The Uconnect® Phone will call the last number that was
dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect® Phone after the vehicle ignition key has been
switched to OFF.
NOTE: The call will remain within the vehicle audio
system until the phone becomes out of range for the
Bluetooth® connection. It is recommended to touch the
“transfer” soft-key when leaving the vehicle.
Uconnect® Phone Features
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
1. Press the
button to begin.
2. After the “Listening” prompt and the following beep, say “Dial Emergency” and the Uconnect® Phone will
instruct the paired mobile phone to call the emergency
number. This feature is supported in the U.S., Canada,
and Mexico.
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NOTE:
•The Emergency call may also be initiated by using the
touchscreen.
•
The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may not
be applicable with the available mobile service and area.
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
Your phone must be turned on and connected to the
Uconnect® Phone to allow use of this vehicle feature in
emergency situations, when the mobile phone has
network coverage and stays connected to the
Uconnect® Phone.
Roadside Assistance / Towing Assistance
If you need roadside/towing assistance:
1. Press the
button on the steering wheel to begin.
2.After the “Listening” prompt and the following beep,
say “Roadside Assistance” or say “Towing Assistance.”
NOTE: The roadside/towing assistance number dialed is
based on the country where the vehicle is purchased
(1-800-528-2069 for the U.S., 1-800-363-4869 for Canada,
55-14-3454 for Mexico City and 1-800-712-3040 for out-
side Mexico City in Mexico). Please refer to the Chrysler
Group LLC 24-Hour “Roadside Assistance” coverage
details in the Warranty Information Booklet and on the
24-Hour Roadside Assistance Card.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems”.
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Working With Automated Systems
This method is used in instances where one generally has
to press numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can utilize the
touchscreen or press the
button on the steering
wheel and say the word “Send” then the sequence you
wish to enter. For example, if required to enter your
PIN followed with a pound, ( 3746#),youcanpress
the
button on the steering wheel and say, “Send 3
7 4 6 #.” Saying “Send” followed by a number, or sequence of numbers, is also to be used for navigating
through an automated customer service center menu
structure, and to leave a number on a pager.
You can also send stored mobile phonebook entries as tones
for fast and easy access to voice mail and pager entries. For
example, if you previously created a Phonebook entry with
First and/or Last Name as “Voicemail Password”, then if
you press the
button on the steering wheel and say
“Send Voicemail Password” the Uconnect® Phone will
then send the corresponding phone number associ-
ated with the phonebook entry, as tones over the
phone.
NOTE:
• The first number encountered for that contact will be
sent. All other numbers entered for that contact will be
ignored.
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
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•Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
• Pauses, wait or other characters that are supported by
some phones are not supported over Bluetooth®.
These additional symbols will be ignored in the dialing
a numbered sequence.
Barge In — Overriding Prompts
Thebutton on the steering wheel can be used
when you wish to skip part of a prompt and issue
your voice command immediately. For example, if a
prompt is asking “There are two numbers with the
name John. Say the full name” you could press the
button on the steering wheel and say, “John
Smith” to select that option without having to listen to
the rest of the voice prompt. Voice Response Length
It is possible for you to choose between Brief and
Detailed Voice Response Length.
1. Touch the “More” soft-key (where available), then
touch the “Settings” soft-key.
2. Touch the “Display” soft-key, then scroll down to Voice Response Length.
3. Select either “Brief” or “Detailed” by touching the box next to the selection. A check-mark will appear to
indicate your selection.
Phone And Network Status Indicators
Uconnect® Phone will provide notification to inform you
of your phone and network status when you are attempt-
ing to make a phone call using Uconnect® Phone. The
status is given for network signal strength and phone
battery strength.
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Dialing Using The Mobile Phone Keypad
WARNING!
Driving while distracted can result in loss of vehicle
control, accident and injury. Chrysler Group LLC
strongly recommends that you use extreme caution
when using any device or feature that may take your
focus off the road or your hands off the steering
wheel. Your primary responsibility is the safe opera-
tion of your vehicle. We recommend against the use
of any handheld device while driving, encourage the
use of voice-operated systems when possible and
that you become aware of applicable laws that may
affect the use of electronic devices while driving.
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By dialing a number with your connected Bluetooth® mo-
bile phone, the audio will be played through your
vehicle’s audio system. The Uconnect® Phone will work
the same as if you dial the number using voice a
command.
NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situa-
tion, after successfully dialing a number the user may feel
that the call did not go through even though the call is in
progress. Once your call is answered, you will hear the
audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect® Phone simply touch the “Mute”
button on the touchscreen on the Phone main screen.
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Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call. To transfer an ongoing call
from your connected mobile phone to the Uconnect®
Phone or vice versa, press the “Transfer” button on the
touchscreen on the Phone main screen.
Connect Or Disconnect Link Between The
Uconnect® Phone And Mobile Phone
If you would like to connect or disconnect the Bluetooth®
connection between a Uconnect® Phone paired mobile
phone and the Uconnect® Phone, follow the instructions
described in your mobile phone User’s Manual.
Things You Should Know About Your Uconnect®
Phone
Voice Command
•For best performance, adjust the rearview mirror to
provide at least ½ inch (1 cm) gap between the
overhead console (if equipped) and the mirror.
• Always wait for the beep before speaking.
• Speak normally, without pausing, just as you would
speak to a person sitting a few feet/meters away from
you.
• Ensure that no one other than you is speaking during
a voice command period.
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Performance is maximized under:
•Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Condition
Even though the system is designed for many languages
and accents, the system may not always work for some.
When navigating through an automated system such as
voice mail, or when sending a page, before speaking the
digit string, make sure to say “Send.”
NOTE: It is recommended that you do not store names in
your favorites phonebook while the vehicle is in motion. Phonebook (Mobile and Favorites) name recognition rate
is optimized when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most number com-
binations is supported, some shortcut dialing number
combinations may not be supported.
Far End Audio Performance
Audio quality is maximized under:
•
Low-To-Medium Blower Setting
• Low-To-Medium Vehicle Speed
• Low Road Noise
• Smooth Road Surface
• Fully Closed Windows
• Dry Weather Conditions
• Operation From The Driver’s Seat
190 UNDERSTANDING THE FEATURES OF YOUR VEHICLE